A growing client in Kidlington, Oxfordshire are looking for an IT SupportTechnician to undertake first line technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will be expected … to act as first line support for all helpdesk requests and incidents for the company. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support of Telephone Systems Configuration of telephone handsets Support of audio-visual equipment … computers to ensure all software is authorised and licensed Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support Other Offices as required Any other IM or IM Admin related tasks. Working to defined standards and procedures Knowledge more »
Coalville, Leicestershire, East Midlands, United Kingdom
Proactive Appointments Limited
2nd Line IT SupportTechnician Full-time office based role 40 hours per week on a ‘mild' shift rota, within the office hours of 07:00 – 18:00 Out-of-hours rota (1 in 4 weeks) £27,000 + Bonus + Out of hours additional payment 2nd line … IT support for Windows Operating systems, MS Office and 3rd party applications. Remote support of end users using phone and remote access tools. Experience using incident & request call logging systems Microsoft Windows installation, support & troubleshooting. MS Office support & troubleshooting Active Directory user & computer administration Basic networking … skills Hardware support skills for laptops, desktops & printers Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment more »
You will based at a school site and be part of the wider IT support function. Support will be delivered both remotely and in-person across the whole school estate. Support will cover Cloud and Network technologies, and will cover both hardware and software disciplines. Role We … are looking to recruit an IT SupportTechnician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. Your main roles and responsibilities will include: Managing all incidents and IT support requests from receipt to resolution & closure Helping resolve IT/technical incidents … are invaluable, giving you the best possible start in your professional career within the IT industry. You will be working towards an Information Communication Technician Level 3 Qualification over the course of 15 months. Training Information Communications Technician Apprenticeship Level 3 including Functional Skills in maths and English more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Nextech Group Limited
IT SupportTechnician Up to £28,000 - Sheffield We are excited to announce a fantastic job opportunity for a skilled and motivated IT Support Engineer to join a dynamic team in Sheffield. If you're passionate about providing exceptional IT support and seeking a challenging role … with great benefits, we encourage you to read on! Position IT Support Engineer Location Sheffield Salary Up to £28,000 Perks and Benefits Competitive Salary Package Comprehensive Benefits Package Exciting Career Growth Opportunities Collaborative and Dynamic Work Environment Key Responsibilities Provide technical support to internal users, troubleshooting IT … hardware and software systems Resolving incidents and service requests in a timely manner Working closely with the IT Manager across Service Desk and Project Support Skills Required Previous experience within an IT Support setting Windows OS, Active Directory and Office 365 Familiarisation with Networking principles (TCP/IP more »
to the way we work as individuals, in teams and with our customers, They can be used as a guide and a reference to support processes such as team development, performance management, recruitment, identification of talent, and on-going coaching to support the delivery of our ambitious growth … plans. Creating Meaningful Moments that do good for people, and our planet. We are currently looking for a First Line SupportTechnician To be the support and process specialist for business application solutions at MM Flowers. Handle support issues raised by users regarding ERP, Reporting Tools … and other business applications. Support the wider digital business (DotCom). Support local IT technical issues in line with other members of the Support Team Provide regular updates to the business leadership team. End user training. What you can already do Understanding of ERP in FMCG/ more »
pioneering capabilities and talented staff are helping to keep the UK at the forefront of scientific research. Diamond offers an exceptional benefits package to support staff in achieving a positive work/life balance. This includes 26 days annual leave plus 13 days of statutory and company holidays and … sports and leisure facilities. A relocation allowance may also be available where applicable. About the Role We now have an opportunity for a Mechanical SupportTechnician or Mechanical Technician within the Diamond Insertion Device (ID) group. Synchrotron IDs are permanent magnet assemblies which lie at the heart … should demonstrate a combination of technical experience, as well as an engineering apprenticeship, ONC or equivalent level qualification within engineering (for consideration at the Technician level). You should have an aptitude for practical mechanical work, with familiarity with measuring instruments, alignment methods and machining experience beneficial. The ability more »
You will be part of our busy support desk function. This is a customer-facing role. As a support engineer, you will manage support tickets alongside experienced colleagues and respond to all reported IT support incidents. These are both software and hardware-related. Role We are … looking to recruit an IT Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. As an IT Technician Apprentice your main roles and responsibilities will include: - Becoming a valued part of the IT Support team - Learning how to provide technical support - Assisting in customer projects and support activities as skills allow - Gaining on the job experience and being able to utilize the skills you have gained over the duration of your apprenticeship - Helping the existing staff, and the other sub-contractors partnered with, to deliver IT support services more »
LASER HOUSE, 132-140 GOSWELL ROAD, LONDON, England
ZHERO LIMITED
an IT Apprentice, you will have the opportunity to gain knowledge and experience across a variety of areas within the business. This includes: onsite support of clients, support of the helpdesk function, and basic project support. As a result, you will learn aspects of IT covering software and … hardware support, installation and project work. Role Onsite Support and Installation: • Assisting with onsite hardware installations • Supporting onboarding projects • Setting up laptops and desktops and hardware • Testing the effective working of onboarded client’s equipment Helpdesk Support and Administration: • Answering helpdesk calls and logging support tickets … to the next level of support. • Researching of new technologies • Any ad hoc duties given by other members of the team Training Information Communications Technician (L3) Apprenticeship Standard BTEC Level 3 Diploma in Professional Competence for IT and Telecoms Professionals BTEC Level 3 Diploma in ICT Systems and Principles more »
As an Apprentice IT SupportTechnician, you will play a vital role in ensuring the smooth operation of our IT infrastructure and service desk across the UK Group. This apprenticeship offers the opportunity to gain hands-on experience while studying, setting you on a path towards a successful … career in IT support. Role During your apprenticeship, you will: - Provide first-line IT support to nurseries and central support colleagues via the IT helpdesk. - Support the company’s operational IT infrastructure under the guidance of the ICT Director and senior IT technician. - Ensure nurseries have reliable … Wi-Fi and communications, resolving any issues promptly. - Maintain records of IT support requests and activities. - Assist in routine network maintenance tasks and hardware/software installations. - Collaborate with project stakeholders to deliver IT projects efficiently. - Adhere to health and safety policies related to IT equipment usage. - Uphold confidentiality more »
Senior IT SupportTechnician £35,000 - £42,000 Pembrokeshire Our client is a successful, well established organisation who require an experienced Senior IT Support Technician. You will have bonus opportunity, subject to completing 6-month probation period, as well as a joining bonus! It will be an … exciting time to join our clients IT team, as they are implementing new technologies. Responsibilities: Maintenance, installation and configuration of network and systems Support of IT, systems and services throughout the organisation Provide training, support, guidance and motivate a team Provide on call support Ability to lead … Active Directory VMWare virtualisation Office 365 CISCO Layer 2 and 3 networking Experience working with ticketing systems or service desk to help streamline IT support processes Working for our client, you will have excellent benefits such as subsidised childcare, staff discounts, share incentive plan and more. If you have more »
Security Cleared 1st Line SupportTechnician - MUST HOLD VALID SC CLEARANCE (OR HIGHER) OR BE ABLE TO ATTAIN SC CLEARANCE. £23,000-£25,000 plus bonuses Location: Lyneham, North Wiltshire (ON-SITE full time) This is a fantastic opportunity for a motivated 1st Line Technician with an … aptitude for problem solving IT issues and excellent customer support skills. You will be working as part of an onsite Services team delivering quality front-line support for a prestigious MoD contract, with a key focus on delivering to the customer within the agreed service SLAs. Note: Due … role, you will cover a broad range of Device, Compute, Network and Application services, the prime responsibilities include multiple aspects of IT End User Support: Providing 1st line support to End Users based both on and off site – this will involve driving therefore a full, clean driving licence more »
IT SupportTechnician Banbury (onsite) £28,000- £30,000 per annum (DOE) I have partnered with a leading wholesale supplier based in Banbury who are looking to expand their internal IT Support Team. His position would be great for someone looking to take a step up into … their career into 1st/2nd line. Responsibilities: Providing internal support to employees New user setups/account creations Troubleshoot & diagnose hardware/software issues Work on incident cases Prioritise workload Maintenance of systems & networks Escalate unresolved cases to 2nd/3rd line Responsible for hardware & software system updates more »
Gateshead, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
3rd Line IT SupportTechnician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. … As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point of contact for escalated … technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the planning and more »
we're looking for passionate individuals to join us on this rewarding journey. WHY THIS ROLE IS IMPORTANT TO US As an Apprentice IT SupportTechnician, you will play a vital role in ensuring the smooth operation of our IT infrastructure and service desk across the UK Group. … on a path towards a successful career in IT support. WHAT YOU'LL BE DOING During your apprenticeship, you will: Provide first-line IT support to nurseries and central support colleagues via the IT helpdesk. Support the company’s operational IT infrastructure under the guidance of the … ICT Director and senior IT technician. Ensure nurseries have reliable Wi-Fi and communications, resolving any issues promptly. Maintain records of IT support requests and activities. Assist in routine network maintenance tasks and hardware/software installations. Collaborate with project stakeholders to deliver IT projects efficiently. Adhere to health more »
Hertford, England, United Kingdom Hybrid / WFH Options
Premier Group Recruitment
Helpdesk SupportTechnician – Mandarin Speaking As a skilled Mandarin speaker, this role will allow you to become more technical, helping to solve 1st line helpdesk tickets and having a more technical senior team around you to escalate issues up the chain. This one could be for you! We … a small but mighty agency who boast an impressive client base, many of which are based in China. They are looking to add another Support Engineer to their ranks to help them maintain service level agreements and a five star service for their end clients in Asia. Why them … the clients in Asia are operational. can look forward to a starting salary of £32,000 will be working closely with the 2nd line support team and Technical analysts and account managers who are not only highly skilled but also very personable and willing to help train and develop more »
Harrow Way Community School, Harrow Way, Andover, England
MEDHURST COMMUNICATIONS LTD
interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with Medhurst Communications to support them with the recruitment and training of a new IT Support Apprentice. Role What will my new role involve? Joining the team as … an IT Support Apprentice, you will learn: How to provide IT support on both hardware and software including desktop PCs, mobile devices, audio visual and networking equipment How to maintain and troubleshoot IT equipment How to identify and resolve technical problems We would encourage early submissions of applications … considered on receipt and suitable candidates invited for interview. An enhanced DBS Disclosure check will be required for this role. Training As an IT Support Apprentice, you will be studying towards a level three ICT SupportTechnician apprenticeship. This apprenticeship is 22 months in length and will more »
As part of our busy IT support function, you will assist is delivering support to IT incidents for our customers via our ticketing system. These incidents can be Cloud, Software, Hardware and Network related. You will be supported by senior engineers as you develop your knowledge and skills. … Role We are looking to recruit an IT SupportTechnician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. Your main roles and responsibilities will include: - Managing all incidents and IT support requests from receipt to resolution & closure - Helping resolve IT/… are invaluable, giving you the best possible start in your professional career within the IT industry. You will be working towards an Information Communications Technician Level 3 Qualification over the course of 15 months. Training Information Communications Technician Apprenticeship L3 including Functional Skills in Maths and English if more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Bright Purple
First Line SupportTechnician Edinburgh Hybrid About the Company Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to … range of amazing benefits which include: A generous holiday allowance. Flexible working options. Fantastic Healthcare and Pension Scheme. About the Role Provide 1st Line support to customers, solving tickets and meeting SLAs Solve customer issues, working with a range of different users who will need different type of support … Line team as required Educate customers in best practices when using our products and services. About You Prior experience in a similar First Line Support role Excellent Customer Service Skills and Customer Success driven. Excellent working knowledge of web-software and internet technologies Ability to work to service level more »
Flexible Support AV Technician We are looking for ahighly adaptable and motivated individual with a passion for onsite AV support, you will have the opportunity to build on your skills working at numerous client sites across London and potentially Cambridge and Oxford on Business as Usual (BAU … support and events. This is a fantastic opportunity to develop and grow your career in a dynamic and supportive environment in the role of Flexible Support Technician. Main Purpose of Position To provide customer-facing BAU support across the Companys client business units and outside clients in … into existing teams, adapting and picking up local working practices as required. Key Responsibilities and Duties Working within the Service Delivery team to provide support on client sites for general BAU AV support and events support where required. To operate and support presentations, conferences, collaboration, and more »
career progression and opportunities in inspiring and challenging projects, both locally and internationally. The Opportunity An opportunity has become available within RGB for IT SupportTechnician to join our IT Team in the London Office. The role of the IT Technician is to work as part of … a wider team to support the business by providing excellent stakeholder service fulfilling incident and request tickets. This is an exciting time for Robert Bird Group, as we go through continual expansion, and so presents an opportunity for someone looking to further their career within a thriving engineering consultancy. … Duties Serving as the first point of contact for IT support within the organisation Installing, configuring and maintaining software and hardware components of computer and network systems Diagnosing and troubleshooting software and hardware issues Repairing and replacing damaged computer and network components Ensuring the security of computers by installing more »
Job DescriptionSenior IT SupportTechnician£35,000 - £42,000 PembrokeshireOur client is a successful, well established organisation who require an experienced Senior IT Support Technician. You will have bonus opportunity, subject to completing 6-month probation period, as well as a joining bonus! It will be an … team, as they are implementing new technologies.Responsibilities:Maintenance, installation and configuration of network and systemsSupport of IT, systems and services throughout the organisationProvide training, support, guidance and motivate a teamProvide on call supportAbility to lead a teamSkills:Windows server and Active DirectoryVMWare virtualisationOffice 365CISCO Layer 2 and 3 networkingExperience … working with ticketing systems or service desk to help streamline IT support processesWorking for our client, you will have excellent benefits such as subsidised childcare, staff discounts, share incentive plan and more. If you have the matched skills and you’re a people person, please apply today!!Due to more »
System SupportTechnician (temp) - Reading/Oxford/Swindon/Hybrid £12.82 an hour Temporary role until late September The purpose of this role is to support the day-to-day functions of the system across the business. Duties include: Assist the Business Systems Manager in developing … and implementing change to the ERP system. Assist the IT Systems Manager in managing and maintaining server based technologies required to support the ERP system. Liaise with internal stakeholders Where problems cannot be resolved, reporting accurately on the situation and specific problem to line management. Complete daily, weekly and more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Recruitment Group we are pleased to be working with one of our key clients in Sheffield as they look to recruit a 1st line Support Technician. ** Site based role Monday to Friday – license & own vehicle require as some potential travel ** My client is seeking a talented and motivated individual … to join their team as a 1st Line Support Technician. In this role, you will be the first point of contact for end users, providing technical support and troubleshooting assistance for a wide range of IT issues. You will have the opportunity to work with cutting-edge technologies … and gain valuable experience in a fast-paced environment! Key Duties & Responsibilities: Respond to incoming support requests via phone, email, or ticketing system in a timely manner Diagnose and resolve technical issues related to hardware, software, and network connectivity Provide step-by-step guidance and instructions to clients for more »
Bournemouth, Dorset, South West, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role: IT SupportTechnician Location: Bournemouth Salary: £30,000 - £35,000 I am currently looking for an experienced IT Engineer (MSP) to join my client in Bournemouth. This role offers unmatched progression opportunities all the way up to Lead Technical and Director level, alongside a paid training and more »
excellent career progression and opportunities in inspiring and challenging projects, both locally and internationally.The Opportunity An opportunity has become available within RGB for IT SupportTechnician to join our IT Team in the London Office. The role of the IT Technician is to work as part of … a wider team to support the business by providing excellent stakeholder service fulfilling incident and request tickets. This is an exciting time for Robert Bird Group, as we go through continual expansion, and so presents an opportunity for someone looking to further their career within a thriving engineering consultancy.Duties … Serving as the first point of contact for IT support within the organisationInstalling, configuring and maintaining software and hardware components of computer and network systemsDiagnosing and troubleshooting software and hardware issuesRepairing and replacing damaged computer and network componentsEnsuring the security of computers by installing and upgrading OS updates and more »