Google Workspace) and associated applications (AWS, Azure, MS Teams, SharePoint, OneDrive etc.) • Cloud Backup (Acronis, Veeam etc.) • Virtual Environments (VMWARE, Hyper-V, VirtualBox) • MicrosoftWindows Desktop OS & Microsoft Office (All versions) • MAC OS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and … troubleshooting • Proven knowledge and troubleshooting of MicrosoftWindows Servers, Active Directory & Group Policies • Proven knowledge and troubleshooting of Microsoft SQL Server • Proven knowledge and troubleshooting of Microsoft Exchange Server • Networking, TCP/IP, Printer, Desktop, Laptop and Server Hardware troubleshooting • Upgrades, Disk Imaging and Data Migration • Broadband Technologies • VOIP more »
SUITE 29. 7TH FLOOR, 63- 66 HATTON GARDEN, LONDON, England Hybrid / WFH Options
INSTANT ON IT LTD
the status and progress of tasks and update tickets Ensure the customer is satisfied with the resolution by placing a confirmation call Assisting with Windows and MAC hardware installations and configurations Work alongside other engineers to deliver top tier technical support, ensuring all steps and information is logged in more »
checks and support of all internal and third-party systems. Provision of second line desktop/server support in a mixed technology environment of Windows & Mac. Research, resolve, and respond to all customer support queries/issues received via phone, email, or ticketing system. Maintain an organised daily structure … Closing Date Monday, 20th May 2024 Start Date Monday, 27th May 2024 Desired Skills Communication skills Customer care skills Microsoft Client Server solutions Windows Server Active Directory DHCP & DNS Experience troubleshooting Microsoft365 Willingness to learn Self motivated Able to prioritise tasks Time management skills Friendly and professional A methodical more »