Service Desk Analyst Office Location: Camberley Surrey (Office based role) Working pattern: Monday-Friday, 37.5 hours Job type: Full time, Permanent Ref: (00)610 Telent are looking for a Service Desk Analyst (CustomerService Desk Agent) to be a part of our growing IT Service … the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you'll do: Acting as the 1st point of contract for new incidents, requests, and queries raised by Telent customers over … a wide range of platforms via the telephone, email, B2B and customer portals Responsible for ensuring that excellent customerservice is provided consistently Following up actions in a timely manner Providing regular customer updates and meeting promises made Be available to work Monday-Friday between the more »
St. Neots, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Athena Resourcing Solutions
European Language Customer Care Administrator Fluent German/Swiss German Home based (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy CustomerService, attention to … detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful German CustomerService Administratorwill be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment … ensuring that a satisfactory conclusion is reached. The successful German CustomerService Administratorwill need to have a passion for excellent Customer Service. The successful German CustomerService Administrator must have the following skills: * Passionate about delivering excellent customerservice * Must be fluent in more »
Brighton, East Sussex, South East, United Kingdom Hybrid / WFH Options
AWD online
CustomerService Advisor/Spanish Speaker who is fluent in oral and written Spanish and English with a great combination of administrative, customerservice and organisational/planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in … communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a CustomerService Advisor who is fluent in oral and written Spanishand Englishwith a great combination of administrative, customerservice and organisational/… planning skills, as well as a good understanding of Microsoft Office. Working as the CustomerService Advisor you will provide excellent standard of service to customers through email, phones, and web chat interactions. As the CustomerService Advisor you will be resolving customer complaints more »
Stockton-On-Tees, County Durham, North East, United Kingdom
Mitchell Maguire
Internal Account Executive Accessible Washrooms Industry Sector: Accessible Washrooms, Washroom Design, Grab Rails & Fittings, Plumbers & Heating Merchants and Builders Merchants, Sales, Estimator, Business Development, CustomerService, Data Input, Order Processor, Order Processing, Quotations, Quotes, Account Manager, Internal Account Manager, Internal Sales, Account Management, CustomerService Advisor … CustomerService Executive Office based: Teesside Remuneration: £25,000 + Company performance bonus Benefits: Comprehensive benefits package The role of the Internal Account Executive Accessible Washrooms will involve: Account Management position, selling our clients manufactured range of functional and practical adapted bathroom equipment and accessories (products such as … to incoming sales enquiries via telephone and email Building and developing strong, long lasting relationships with customers and clients Provide an exceptional level of customerservice, encouraging repeat business Identify sales opportunities and cross-sell/up-sell where appropriate You will inherit around 400 trade accounts, both more »
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
CustomerService Advisor (French Speaking) £24,000 - £25,000 + Mon-Fri + Training + Hybrid + Company Benefits Slough Are you able to speak French and English fluently and have a background in CustomerService? Are you looking to work for an expanding company who … training, hybrid working and excellent company benefits? On offer is the chance to join a company with over 30 years of experience in providing customerservice specialising in legal and energy companies. They are committed to providing a friendly working environment, amazing training and development and great company … benefits. You will be handling customerservice queries over the phone and via email in French and in English for global companies. You will be expected to meet the company's KPI targets and provide high standards of customer service. This role would suit a French speaking more »
CustomerService Representative - Basingstoke Salary: From £23400-£23400 CustomerService Representative - Basingstoke Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as … the 'best in-class' platform-based Life and Pensions Administration Service provider. Summary of the role: Due to the growth of our company, we will be recruiting multiple CustomerService Representatives each month throughout the year. We are based in Basingstoke and we are well connected via … progress your aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services) What you'll be doing: Our CustomerService Representatives could cover both voice to customer and back office administrative activities. There are no sales involved in this role. The more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Career Moves Group
CustomerService Executive Location: Belfast Length: 3 Months Rate: £12.12 p/h PAYE (Approx. £25.2K per annum) Hours: 9am – 6pm Our client is a multinational hospitality FMCG business. Job description: The CustomerService Advisor is the first point of contact for customers, and is responsible … for delivering excellent customerservice and ensuring all customer orders are delivered as requested (on time, in full). Key Accountabilities: Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Continuously improving service levels in cooperation with the internal teams and other parts of the business to strive for excellence in a highly competitive environment Reporting (daily, weekly and monthly reports) Continuously improve the customerservice process Manage issue resolution for respective sales more »
CustomerService Executive - Belfast - £110 per day (inside IR35) - 3 months+ My client, a FTSE 100 company, is looking for a CustomerService Advisor to be the first point of contact for customers and to be responsible for delivering excellent customerservice and ensuring … all customer orders are delivered as requested (on time, in full). Key Accountabilities Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Reporting (daily, weekly and monthly … reports) Continuously improve the customerservice process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months CustomerService Experience in a busy customermore »
CustomerService Executive - Belfast - £110 per day (inside IR35) - 3 months+ My client, a FTSE 100 company, is looking for a CustomerService Advisor to be the first point of contact for customers and to be responsible for delivering excellent customerservice and ensuring … all customer orders are delivered as requested (on time, in full). Key Accountabilities Order life cycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Reporting (daily, weekly and … monthly reports) Continuously improve the customerservice process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months CustomerService Experience in a busy more »
CustomerService Specialist Exceptional opportunity to shape the future of savings solutions as a CustomerService Specialist in the dynamic world of FinTech Basic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and more Chester - office based role Previous experience in … customerservice , preferably within the banking or financial services industry Apply online or contact Charlie Doyle via/07736 920 086 Who We Are: As a prominent financial institution, our company prioritizes customer satisfaction and community involvement. We offer a diverse array of banking solutions designed to … businesses. Our unwavering dedication to excellence and ethical business practices underscores our commitment to being a reliable and trustworthy partner in the financial sector. CustomerService Specialist Benefits: Be part of an innovative and fast-growing FinTech company Opportunities for career growth and development in a dynamic industry more »
Kitteon House, Kettering parkway, Kettering, England
MONKEY TREE HOSTING LTD
A Level 3 CustomerService Apprentice is required. This is a fantastic opportunity for someone who has an enthusiasm and keen interest in starting a career within Customer Service. As part of your role you will be: call handling, utilising a CRM, creating customer accounts, raising … notes are taken. Role This is a fantastic opportunity for any individual who has an enthusiasm and keen interest in starting a career within Customer Service. The company specialise in hosting/cloud solutions, internet and telecommunication support, web hosting and internet connectivity. They have a large number of … clients throughout the UK and provide an IT managed service for all of the above areas. They are now looking for an enthusiastic individual who has great communication and customerservice skills to join their growing team. Key duties will include: · Call handling. · Directing calls and placing more »
As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels, and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges … Understanding the extended customer journey Understanding how to apply different skills and behaviours in various situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
CustomerService Executive Location: Belfast Length: 4 Months Rate: £12.07 p/h PAYE (Approx. £21.9K per annum) Hours: 9am – 6pm This client is a multinational alcoholic beverages company, and one of the largest and most prominent spirits and beer producers globally. With a plethora of well-known … our company, for our people, our diversity, our brands, in how we perform and how we create shared value. About the function The IOI CustomerService Centre is a Centre Of Excellence within the organisation and ensures our customers receive a high level of customer satisfaction. The … Customer Services team, based in NI provide an inbound and outbound customerservice to all the businesses Ireland Customers. About the role The role of a Customer Services Executive supports the On-Trade, Take Home Trade & Route To Market total beverage alcohol proposition and Consumer Care more »
CustomerService Advisor Location: Wrotham Salary: GBP25,000 - GBP26,000 per year Hours: Monday - Friday, 8am - 5pm. You must work every 1 in 3 Saturdays from 9am - 4pm. Job type: Full-time, permanent Bridge Recruitment are helping one of our well-established clients recruit for an experienced CustomerService Advisor to join their ever-expanding team. You will be reporting to the CustomerService Supervisor and Head of Customer Service. Responsibilities of the CustomerService Advisor: · Give technical/service advice on the telephone to our customers. · Organise and arrange … Service Engineer/Agent call-outs as necessary and ensure all information is recorded on their systems. · Check previous history on calls and ensure all paperwork is complete. · Pursue Engineer/Service Agents where necessary to ensure the customer is contacted within specified times. · Follow-up on more »
Corby, Northamptonshire, East Midlands, United Kingdom
Mitchell Maguire
Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, CustomerService Manager, CustomerService, Order Processor, Aftersales Coordinator, Aftersales Location: Corby Remuneration: £25,000 - £28,000 Benefits: Comprehensive Benefits Package The … range of uPVC, aluminium, timber and alu-clad windows and doors direct to trade customers Youll be the first point of contact for all customer enquiries after the sales process Provide aftercare support for customers, fielding any enquiries in respect of product issues, technical support and anything else Ensure … an exceptional standard of customerservice at all times Resolving all customer queries and complaints in a timely, professional manner Liaise internally with: area sales managers, transport, factory etc. The ideal applicant will be Aftersales Coordinator - Windows & Doors with: Must have customerservice/aftersales more »
Adecco are currently recruiting for a customerservice advisor to be based in Liverpool. Thsi is a 6 Month Contract The hours for this role are Monday to Friday - Rotational between 09:00 - 18:00 Pay rate = £11.50 to £13.00ph Part of a team of customer services … representatives, this role has the main objective to execute efficiently and professionally all business operations and customer services activities. This role is a customer facing role requiring customer focus, clear communication skills, product knowledge, empathy, stress-resistance as well as versatility with operational systems (SAP, etc). … compliance with all policies and procedures. This role will contribute to supporting the achievement of the overall commercial operations objectives for the UK. Accountabilities CustomerService: Adherence to CustomerService processes and procedures Answering inbound customer calls courteously and professionally, dealing with each enquiry effectively more »
We are excited to announce a fantastic opportunity for a passionate and driven CustomerService Representative. to join our client in Daventry. This role is with a globally recognised and innovative company, offering the chance to collaborate with diverse and talented individuals from around the world. * Hourly salary … to Friday 09:00 to 17:00 * 6 Month initial contract. * Opportunity to work with a global and diverse team The Role: As a CustomerService Representative, you will: * Proactively manage customer relationships, acting as the single point of contact for all queries and issues * Handle customer … to ensure compliance with the company's terms and conditions * Prepare and review reports, dashboards and participate in client meetings * Collaborate with internal logistics, customer issue resolution and collection teams to ensure service quality and resolve claims The Candidate: The ideal CustomerService Representative will have more »
This is a great opportunity to join the team as a CustomerService Apprentice at Orbital 10. We are looking to become the largest employer of Neurodiverse people in the country. Showing everybody, how it should be done. For this reason, we are currently only taking on students … who are Neurodiverse. Role While working as a customerservice apprentice, your day-to-day role will involve the following tasks: Answering customer phone calls with a polite and professional demeanour Raising support tickets and accurately assigning them to the appropriate tier for resolution Serving customers in … our shop, which includes: Understanding customer inquiries and providing accurate answers Recommending the right products based on customer needs Processing customer transactions efficiently Any other task or responsibility in line with the role Training CustomerService Level 2 Practitioner Apprenticeship Standard Weekly off-the-job more »
of Partners and end users across the UK. The Provisioning Manager will ensure that the team not only meets but exceeds performance targets in customerservice and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development: Provide leadership … and direction to the team of Team Leaders and Provisioning Agents focusing on the delivery of Customer Connections with excellent customer updates through out the process. Develop managers and team members' skills in customerservice, problem resolution, and effective communication through regular training and coaching. Foster … a collaborative team environment that encourages high performance and a positive workplace culture. Performance Management: Monitor individual and team performance against service level agreements (SLAs) and key performance indicators (KPIs) including Delivery to Promise, Mean Time To Provide, Customer Satisfaction, Connections completed, email and call handling; implement strategies more »
Are you looking for a CustomerService Coordinator job based in Leicestershire? If so, I have a fast-paced and innovative technology company with in-house Software Development and Application Support Teams, who are looking for a CustomerService Coordinator for an office-based role in … Leicestershire. The successful CustomerService Coordinator will support all internal and external customers, providing full support to the National Service Manager, in maintaining the smooth running of the service team across three business areas, acting as the first point of contact for customers, responding to all … enquiries efficiently and professionally. Main duties for the CustomerService Coordinator based in Leicestershire: Answering incoming calls and handling customer inquiries. Checking through all engineer's daily work and update on the service log website including escalations, projects, and audits. Completing daily checks of remote monitoring more »
Job Title: French speaking CustomerService & Onboarding Administrator Location: Lichfield, Office-Based Type: Permanent Salary: Up to £29,000 per annum Our client is a leader, renowned for their exceptional products. Our client's team is passionate about delivering the best experience to their suppliers and franchisees. We … are currently seeking a dedicated French-speaking CustomerService & Onboarding Administrator to join their office in Lichfield. Key Responsibilities: CustomerService: Respond to customer inquiries via phone, email, and in-person, providing prompt and professional assistance. Offer detailed information about our products and services. Resolve … customer issues efficiently, ensuring high levels of satisfaction. Onboarding: Guide new franchisees through the onboarding process, ensuring a smooth and seamless experience. Support potential franchisees from their initial inquiry through the entire onboarding process. Conduct welcome calls and provide necessary training and information to new franchisees. Administration: Maintain accurate more »
Finnish Speaking CustomerService Advisors - £22,308 Are you passionate about delivering exceptional customerservice? Do you have experience in an outsourced customerservice environment? Are you a native Finnish speaker or possess CEFR Level C1 proficiency in Finnish? If so, we want you … to join our clients dynamic team as a CustomerService Advisor! Key Responsibilities: Handle phone calls with customer queries and provide effective resolutions to end users. Record case resolutions in the contact centre tool based on client communication via phone, email, chat, etc. Ensure that cases are … specifications to the immediate lead as necessary. Qualifications: Native Finnish speaker or near native proficiency (CEFR Level C1). Previous experience in an outsourced customerservice environment is advantageous but not essential as training will be provided. Manageable English skills (B1+ or better) in writing and speaking to more »
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Recruitment Revolution
understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If providing excellent customerservice is important to you, and you want to advance your career with a $9 billion leader that can provide you with stability … and exciting challenges, whilst supporting your personal growth and career ambitions, wed love to hear from you. Role Info: CustomerService Representative - Part Time (17.5hrs Per Week) Cardiff/Hybrid Working 2-3 Days Per Week After Training Competitive Market Salary Plus Significant Benefits Package Values: Serious about … we say. We stand by our word and the trust of others. Company: Global Distributor of chemicals & ingredients used in everyday products As a CustomerService Representative, you'll be the first point of contact for our customers. As part of our CustomerService team, you more »
Employment Type: Permanent, Part Time, Work From Home
Job summary An exciting opportunity has arisen to join Sheffield Children's NHS Foundation Trust as a CustomerService Level 2 Apprentice You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. … You will share the Trust values and be committed to equality, diversity and inclusion. Would you like a Career in CustomerService with an emphasis on Business Administration and be part of the NHS Administration and Clerical Services? If so, we are looking for enthusiastic and motivated individuals … to join us at Sheffield Children's NHS Foundation Trust across all service sites. This is a fantastic opportunity for individuals who want to begin their career in CustomerService and Business Administration, gain a Level 2 CustomerService Practitioner Award and learn a variety more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
AWD online
CustomerService Advisor/Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales/sales administration/order processing or similar and excellent communication and organisational skills is required for a well-established company based in Barnsley, South Yorkshire. … WORKING HOURS: 8.30am to 5.00pm Monday to Thursday and 8.30am to 3.45pm Friday JOB OVERVIEW We have a fantastic new job opportunity for a CustomerService Advisor/Technical Sales Administratorwho has experience within the steel processing/fabrication industry, a background within technical sales/sales administration …/order processing or similar and excellent communication and organisational skills. Working as the CustomerService Advisor/Technical Sales Administrator you will join an integral team in a high volume, fast paced environment, providing technical sales support and quoting services to customers. You will work closely with more »