ITIL Jobs in England

ITIL (Information Technology Infrastructure Library)
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 23 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 44 53 74
Rank change year-on-year +9 +21 -15
Permanent jobs citing ITIL 4,136 4,819 6,727
As % of all permanent jobs advertised in England 4.73% 5.50% 4.89%
As % of the Processes & Methodologies category 5.59% 5.76% 5.10%
Number of salaries quoted 3,247 3,574 5,100
10th Percentile £27,500 £28,000 £27,000
25th Percentile £34,000 £35,000 £35,000
Median annual salary (50th Percentile) £48,000 £47,500 £47,500
Median % change year-on-year +1.05% - +3.26%
75th Percentile £62,500 £63,750 £62,500
90th Percentile £75,988 £77,500 £73,751
UK median annual salary £48,963 £47,500 £48,000
% change year-on-year +3.08% -1.04% +4.35%

All Process and Methodology Skills
England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 73,974 83,734 131,985
As % of all permanent jobs advertised in England 84.66% 95.60% 95.89%
Number of salaries quoted 54,131 49,663 73,196
10th Percentile £29,000 £34,324 £33,500
25th Percentile £40,000 £46,125 £44,000
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,000 £82,500 £80,000
90th Percentile £93,750 £102,500 £97,500
UK median annual salary £55,000 £61,000 £60,000
% change year-on-year -9.84% +1.67% +9.09%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 23 May 2024.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +12 1,078 £60,000 +9.09% 336
North of England +22 918 £42,500 +6.25% 156
South East +4 833 £50,000 +9.65% 259
Midlands -8 561 £42,500 -7.31% 130
North West +10 472 £43,500 -3.33% 83
South West +4 448 £47,500 +5.56% 105
West Midlands -10 386 £47,500 - 79
East of England +13 309 £37,500 -25.00% 82
Yorkshire +28 293 £42,500 +6.25% 52
East Midlands +8 173 £32,500 -18.75% 47
North East +8 153 £35,000 -7.28% 25
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 464 (11.22%) Microsoft Exchange
2 291 (7.04%) SharePoint
3 39 (0.94%) CMS
4 33 (0.80%) Confluence
5 31 (0.75%) Skype for Business
6 25 (0.60%) IIS
7 22 (0.53%) WebLogic
8 11 (0.27%) OpenStack
9 9 (0.22%) IBM Notes
10 7 (0.17%) Apache
10 7 (0.17%) Exchange Server 2013
10 7 (0.17%) WebSphere
11 6 (0.15%) EPiServer
11 6 (0.15%) Exchange Server 2000
11 6 (0.15%) SharePoint 2010
12 5 (0.12%) ArcGIS
12 5 (0.12%) Exchange Server 2010
12 5 (0.12%) SAS
12 5 (0.12%) SharePoint 2013
13 4 (0.097%) Oracle Workflow
Applications
1 507 (12.26%) Microsoft Office
2 154 (3.72%) Microsoft Excel
3 54 (1.31%) Microsoft PowerPoint
4 35 (0.85%) MS Visio
5 20 (0.48%) Microsoft Project
6 11 (0.27%) Trello
7 5 (0.12%) Spreadsheet
8 4 (0.097%) SPSS
9 3 (0.073%) Chatbot
10 2 (0.048%) CATIA
10 2 (0.048%) NASTRAN
11 1 (0.024%) Adobe Creative Suite
Business Applications
1 69 (1.67%) Dynamics CRM
2 40 (0.97%) NEC Housing
3 32 (0.77%) Sparx Enterprise Architect
4 29 (0.70%) Remedy ITSM
5 17 (0.41%) Fidessa
6 13 (0.31%) Infor SunSystems
6 13 (0.31%) iTrent
7 10 (0.24%) NetSuite
7 10 (0.24%) SAP S/4HANA
8 9 (0.22%) SAP CX
9 8 (0.19%) PlanetPress Connect
10 7 (0.17%) Dynamics GP
10 7 (0.17%) Elite 3E
11 6 (0.15%) Aladdin
11 6 (0.15%) Oracle Cash Management
11 6 (0.15%) thinkFolio
11 6 (0.15%) Workday HCM
12 5 (0.12%) Dynamics NAV
12 5 (0.12%) Oracle EBS
12 5 (0.12%) Oracle ERP
Cloud Services
1 1,242 (30.03%) Microsoft 365
2 1,151 (27.83%) Azure
3 316 (7.64%) AWS
4 293 (7.08%) Entra ID
5 198 (4.79%) Power Platform
6 147 (3.55%) SaaS
7 144 (3.48%) IaaS
8 111 (2.68%) Azure DevOps
9 97 (2.35%) PaaS
10 92 (2.22%) OneDrive
11 75 (1.81%) PowerApps
12 65 (1.57%) Cloud Computing
13 63 (1.52%) Power Automate
14 60 (1.45%) GCP
15 48 (1.16%) Dynamics 365
16 46 (1.11%) Mimecast
17 30 (0.73%) OpenShift
18 29 (0.70%) WhatsApp
19 27 (0.65%) Azure Data Factory
20 26 (0.63%) Nutanix
Communications & Networking
1 469 (11.34%) Firewall
2 387 (9.36%) DNS
3 309 (7.47%) DHCP
4 306 (7.40%) WAN
5 300 (7.25%) LAN
6 223 (5.39%) TCP/IP
7 191 (4.62%) VPN
8 163 (3.94%) SAN
9 143 (3.46%) Wireless
10 124 (3.00%) Wi-Fi
11 118 (2.85%) Network Security
12 88 (2.13%) VoIP
13 76 (1.84%) VLAN
14 66 (1.60%) SD-WAN
15 60 (1.45%) Remote Desktop
16 59 (1.43%) Internet
17 57 (1.38%) MPLS
18 43 (1.04%) Skype
19 37 (0.89%) Cisco IOS
19 37 (0.89%) WLAN
Database & Business Intelligence
1 246 (5.95%) SQL Server
2 118 (2.85%) Power BI
3 66 (1.60%) Relational Database
4 58 (1.40%) Data Warehouse
5 55 (1.33%) Amazon RDS
6 52 (1.26%) MySQL
7 48 (1.16%) Oracle Database
8 47 (1.14%) SQL Server Reporting Services
9 43 (1.04%) SQL Server Integration Services
10 26 (0.63%) Azure SQL Database
11 25 (0.60%) PostgreSQL
12 23 (0.56%) Elasticsearch
12 23 (0.56%) Oracle Database 12c
13 16 (0.39%) BusinessObjects
14 15 (0.36%) Big Data
15 14 (0.34%) SQL Server Analysis Services
16 10 (0.24%) Tableau
17 9 (0.22%) MariaDB
18 8 (0.19%) Metadata
19 6 (0.15%) Data Lake
Development Applications
1 136 (3.29%) JIRA
2 37 (0.89%) GitLab
3 32 (0.77%) Git
4 21 (0.51%) Artifactory
5 19 (0.46%) Eclipse
5 19 (0.46%) Jenkins
6 17 (0.41%) Visual Studio
7 15 (0.36%) MSI
8 14 (0.34%) SQL Server Management Studio (SSMS)
9 11 (0.27%) IBM UrbanCode
10 7 (0.17%) Team Foundation Server
11 6 (0.15%) AdminStudio
11 6 (0.15%) Rational DOORS
12 5 (0.12%) HP UFT
12 5 (0.12%) Hudson
12 5 (0.12%) InstallShield
12 5 (0.12%) JMeter
12 5 (0.12%) LoadRunner
12 5 (0.12%) Selenium
12 5 (0.12%) SonarQube
General
1 1,608 (38.88%) Social Skills
2 842 (20.36%) Finance
3 506 (12.23%) Analytical Skills
4 229 (5.54%) Legal
5 216 (5.22%) Inclusion and Diversity
6 207 (5.00%) Public Sector
7 191 (4.62%) Organisational Skills
8 176 (4.26%) Law
9 157 (3.80%) Retail
10 119 (2.88%) Telecoms
11 111 (2.68%) Banking
12 79 (1.91%) Presentation Skills
13 74 (1.79%) Manufacturing
14 70 (1.69%) Police
15 56 (1.35%) Influencing Skills
16 50 (1.21%) Pharmaceutical
17 49 (1.18%) Local Government
18 48 (1.16%) Automotive
18 48 (1.16%) Documentation Skills
19 40 (0.97%) Back Office
Job Titles
1 843 (20.38%) Analyst
2 455 (11.00%) Senior
3 399 (9.65%) IT Support
4 388 (9.38%) Support Engineer
5 363 (8.78%) Lead
6 330 (7.98%) Infrastructure Engineer
7 324 (7.83%) Service Manager
8 319 (7.71%) IT Manager
9 283 (6.84%) Support Analyst
10 279 (6.75%) IT Engineer
11 241 (5.83%) Service Analyst
12 214 (5.17%) IT Analyst
13 193 (4.67%) Team Leader
14 181 (4.38%) Service Desk Analyst
15 176 (4.26%) IT Support Engineer
16 162 (3.92%) Applications Support
17 145 (3.51%) 2nd Line Support
18 131 (3.17%) Architect
19 129 (3.12%) IT Services Manager
19 129 (3.12%) Network Engineer
Libraries, Frameworks & Software Standards
1 111 (2.68%) .NET
2 67 (1.62%) Web Services
3 66 (1.60%) HTML
4 61 (1.47%) CSS
5 59 (1.43%) EDI
6 55 (1.33%) XML
7 39 (0.94%) JSON
7 39 (0.94%) REST
8 35 (0.85%) AngularJS
8 35 (0.85%) LDAP
9 34 (0.82%) SOAP
10 31 (0.75%) .NET Framework
11 27 (0.65%) FIX Protocol
12 24 (0.58%) ARM Templates
12 24 (0.58%) J2EE
13 22 (0.53%) Java EE
13 22 (0.53%) Spring
14 20 (0.48%) Twitter Bootstrap
15 18 (0.44%) Ajax
15 18 (0.44%) Middleware
Miscellaneous
1 306 (7.40%) Management Information System
2 267 (6.46%) Data Centre
3 234 (5.66%) Driving Licence
4 169 (4.09%) Self-Motivation
5 93 (2.25%) Onboarding
6 91 (2.20%) CMDB
7 76 (1.84%) Public Cloud
8 74 (1.79%) Product Ownership
9 60 (1.45%) Replication
10 58 (1.40%) PKI
11 51 (1.23%) Video Conferencing
12 49 (1.18%) Enterprise Software
13 46 (1.11%) Fat Client
13 46 (1.11%) Thin Client
14 37 (0.89%) Enterprise Storage
14 37 (0.89%) Hybrid Cloud
15 35 (0.85%) Cyber Threat
15 35 (0.85%) iPad
16 31 (0.75%) Smartphone
17 30 (0.73%) iPhone
Operating Systems
1 1,471 (35.57%) Windows
2 567 (13.71%) Windows Server
3 476 (11.51%) Windows 10
4 276 (6.67%) Linux
5 166 (4.01%) Windows Server 2016
6 164 (3.97%) Unix
7 149 (3.60%) Windows Server 2019
8 147 (3.55%) Windows 7
9 119 (2.88%) Windows Server 2012
10 95 (2.30%) Android
11 64 (1.55%) Apple iOS
12 50 (1.21%) Mac OS
13 48 (1.16%) Windows Server 2008
14 43 (1.04%) Windows 8
15 42 (1.02%) CentOS
16 29 (0.70%) Red Hat Enterprise Linux
17 23 (0.56%) Ubuntu
18 19 (0.46%) CoreOS
19 17 (0.41%) Windows XP
20 16 (0.39%) Mac OS X
Processes & Methodologies
1 1,002 (24.23%) Service Management
2 970 (23.45%) Problem-Solving
3 823 (19.90%) Customer Service
4 760 (18.38%) Service Delivery
5 740 (17.89%) ITSM
6 551 (13.32%) Agile
7 544 (13.15%) Change Management
8 468 (11.32%) Incident Management
9 467 (11.29%) Infrastructure Engineering
10 456 (11.03%) Project Management
11 413 (9.99%) Cybersecurity
12 406 (9.82%) Problem Management
13 405 (9.79%) Continuous Improvement
14 389 (9.41%) Mentoring
15 343 (8.29%) Roadmaps
16 316 (7.64%) Stakeholder Management
17 306 (7.40%) DevOps
18 285 (6.89%) PRINCE2
19 273 (6.60%) Disaster Recovery
20 267 (6.46%) Coaching
Programming Languages
1 419 (10.13%) SQL
2 355 (8.58%) PowerShell
3 134 (3.24%) Python
4 124 (3.00%) JavaScript
5 79 (1.91%) Bash
6 73 (1.76%) T-SQL
7 65 (1.57%) C#
8 55 (1.33%) Java
9 50 (1.21%) Perl
10 28 (0.68%) PL/SQL
11 26 (0.63%) Shell Script
12 21 (0.51%) Ruby
12 21 (0.51%) VB
13 20 (0.48%) Bicep
14 17 (0.41%) COBOL
15 16 (0.39%) VBScript
16 14 (0.34%) RPG
17 12 (0.29%) Groovy
18 10 (0.24%) Swift
19 9 (0.22%) PHP
Qualifications
1 877 (21.20%) Degree
2 536 (12.96%) Security Cleared
3 312 (7.54%) ITIL Certification
4 299 (7.23%) SC Cleared
5 278 (6.72%) Microsoft Certification
6 199 (4.81%) Cisco Certification
7 177 (4.28%) DV Cleared
8 164 (3.97%) CCNA
9 141 (3.41%) ITIL Foundation Certificate
10 116 (2.80%) CISSP
11 109 (2.64%) Azure Certification
11 109 (2.64%) Computer Science Degree
12 99 (2.39%) A+ Certification
13 97 (2.35%) CCNP
14 95 (2.30%) PMI Certification
15 94 (2.27%) DBS Check
16 82 (1.98%) PMP
17 78 (1.89%) MCSE
18 69 (1.67%) BPSS Clearance
18 69 (1.67%) MCP
Quality Assurance & Compliance
1 503 (12.16%) SLA
2 187 (4.52%) ISO/IEC 27001
3 128 (3.09%) GDPR
4 118 (2.85%) Cyber Essentials
5 81 (1.96%) QA
6 58 (1.40%) NIST
7 55 (1.33%) COBIT
8 49 (1.18%) Accessibility
9 43 (1.04%) PCI DSS
10 40 (0.97%) Data Quality
11 38 (0.92%) Sarbanes-Oxley
12 30 (0.73%) GRC
13 22 (0.53%) PMO
14 21 (0.51%) ISO/IEC 20000
15 19 (0.46%) ISO 9001
15 19 (0.46%) NCSC
16 16 (0.39%) Cyber Essentials PLUS
17 15 (0.36%) HIPAA
18 13 (0.31%) ITGC
19 8 (0.19%) SOC 2
System Software
1 1,151 (27.83%) Active Directory
2 434 (10.49%) VMware Infrastructure
3 276 (6.67%) Hyper-V
4 80 (1.93%) vSphere
5 68 (1.64%) XenApp
6 65 (1.57%) XenDesktop
7 60 (1.45%) Firmware
7 60 (1.45%) Virtual Desktop
8 59 (1.43%) VMware ESXi
9 57 (1.38%) Virtual Machines
10 42 (1.02%) VirtualBox
11 41 (0.99%) Docker
12 20 (0.48%) Terminal Services
13 18 (0.44%) Virtual Servers
14 16 (0.39%) Microsoft App-V
15 7 (0.17%) IAG
16 6 (0.15%) Microsoft Virtual Server
16 6 (0.15%) VMware Workstation
17 5 (0.12%) BitLocker
18 4 (0.097%) pfSense
Systems Management
1 305 (7.37%) Microsoft Intune
2 291 (7.04%) SCCM
3 112 (2.71%) Terraform
4 92 (2.22%) Ansible
5 79 (1.91%) WSUS
6 75 (1.81%) SCOM
7 74 (1.79%) Kubernetes
8 64 (1.55%) Single Sign-On
9 38 (0.92%) Jamf Pro
10 33 (0.80%) vCenter Server
11 32 (0.77%) Puppet
12 31 (0.75%) NetBackup
13 28 (0.68%) Active Directory Federation Services
14 22 (0.53%) OpenSSO
15 20 (0.48%) ZABBIX
16 18 (0.44%) Backup Exec
17 16 (0.39%) Nessus
18 15 (0.36%) FortiGate
18 15 (0.36%) Progress Chef
19 13 (0.31%) WMI
Vendors
1 1,754 (42.41%) Microsoft
2 589 (14.24%) VMware
3 367 (8.87%) Cisco
4 320 (7.74%) ServiceNow
5 248 (6.00%) Citrix
6 180 (4.35%) Oracle
7 159 (3.84%) HP
8 131 (3.17%) Apple
9 129 (3.12%) Veeam
10 106 (2.56%) Dell
11 96 (2.32%) IBM
12 92 (2.22%) Meraki
13 86 (2.08%) SAP
14 69 (1.67%) Fortinet
15 61 (1.47%) Remedy
15 61 (1.47%) Salesforce
16 59 (1.43%) Google
17 57 (1.38%) Sophos
18 55 (1.33%) Palo Alto
18 55 (1.33%) SolarWinds