2nd/3rd Line Support Analyst
UK
The median 2nd/3rd Line Support Analyst salary in the UK is £69,648 per year according to job vacancies posted during the 6 months to 28 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 28 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 901 | 938 | 1217 |
| Rank change year-on-year | +37 | +279 | -311 |
| Permanent jobs requiring a 2nd/3rd Line Support Analyst | 13 | 14 | 20 |
| As % of all permanent jobs advertised in the UK | 0.013% | 0.014% | 0.012% |
| As % of the Job Titles category | 0.013% | 0.016% | 0.012% |
| Number of salaries quoted | 4 | 14 | 18 |
| 10th Percentile | £40,894 | - | £31,775 |
| 25th Percentile | £48,610 | £35,750 | £37,125 |
| Median annual salary (50th Percentile) | £69,648 | £58,750 | £51,750 |
| Median % change year-on-year | +18.55% | +13.53% | +59.23% |
| 75th Percentile | £92,500 | £90,000 | £53,750 |
| 90th Percentile | - | £118,000 | £92,500 |
| UK excluding London median annual salary | - | £36,500 | £33,250 |
| % change year-on-year | - | +9.77% | +6.40% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 97,260 | 88,990 | 160,374 |
| % of permanent jobs with a recognized job title | 94.78% | 91.41% | 96.06% |
| Number of salaries quoted | 69,382 | 56,369 | 85,188 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,663 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,173 |
| % change year-on-year | -6.54% | +6.63% | +5.63% |
2nd/3rd Line Support Analyst
Job Vacancy Trend
Job postings that featured 2nd/3rd Line Support Analyst in the job title as a proportion of all IT jobs advertised.
2nd/3rd Line Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing 2nd/3rd Line Support Analyst.
2nd/3rd Line Support Analyst
Salary Histogram
Salary distribution for jobs citing 2nd/3rd Line Support Analyst over the 6 months to 28 May 2024.
2nd/3rd Line Support Analyst
Top 3 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support Analyst within the UK over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| London | +148 | 9 | £69,648 | -15.58% | 1 |
| England | +71 | 9 | £69,648 | +85.73% | 2 |
| Work from Home | +64 | 2 | £45,398 | +24.38% |
2nd/3rd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 28 May 2024, 2nd/3rd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd/3rd Line Support Analyst in the job title.
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2nd/3rd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: