ITIL Jobs in the North West

ITIL (Information Technology Infrastructure Library)
England > North West

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 43 52 53
Rank change year-on-year +9 +1 0
Permanent jobs citing ITIL 472 461 588
As % of all permanent jobs advertised in the North West 4.60% 6.08% 6.13%
As % of the Processes & Methodologies category 5.65% 6.38% 6.42%
Number of salaries quoted 395 324 450
10th Percentile £26,450 £24,777 £24,875
25th Percentile £34,750 £32,500 £32,750
Median annual salary (50th Percentile) £43,500 £45,000 £42,750
Median % change year-on-year -3.33% +5.26% +0.59%
75th Percentile £58,125 £55,000 £56,300
90th Percentile £67,968 £67,500 £68,750
England median annual salary £48,000 £47,500 £47,500
% change year-on-year +1.05% - +3.26%

All Process and Methodology Skills
North West

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 8,352 7,224 9,166
As % of all permanent jobs advertised in the North West 81.31% 95.30% 95.49%
Number of salaries quoted 6,302 3,841 5,330
10th Percentile £27,500 £31,125 £30,000
25th Percentile £37,500 £41,250 £38,947
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £80,000 £81,250 £81,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Salary Trend in the North West

3-month moving average salary quoted in jobs citing ITIL in the North West.

Salary trend for ITIL in the North West

ITIL
Salary Histogram in the North West

Salary distribution for jobs citing ITIL in the North West over the 6 months to 28 May 2024.

Salary histogram for ITIL in the North West

ITIL
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North West region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +18 228 £46,500 -2.11% 42
Cheshire -2 94 £39,000 -13.33% 19
Lancashire +5 65 £44,274 +0.57% 11
Merseyside -21 64 £35,000 -12.50% 6
Cumbria +1 13 £36,500 -43.85% 6
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (11.65%) Microsoft Exchange
2 12 (2.54%) SharePoint
3 2 (0.42%) IIS
4 1 (0.21%) Apache
4 1 (0.21%) Confluence
4 1 (0.21%) WebSphere
Applications
1 32 (6.78%) Microsoft Office
2 9 (1.91%) Microsoft Excel
3 6 (1.27%) Microsoft PowerPoint
4 2 (0.42%) MS Visio
Business Applications
1 13 (2.75%) Dynamics CRM
1 13 (2.75%) Infor SunSystems
1 13 (2.75%) iTrent
2 9 (1.91%) SAP CX
2 9 (1.91%) SAP S/4HANA
3 7 (1.48%) NEC Housing
4 3 (0.64%) Oracle ERP
5 2 (0.42%) Unit4 Business World
6 1 (0.21%) Carpe Diem
6 1 (0.21%) Dynamics GP
6 1 (0.21%) Elite 3E
6 1 (0.21%) Remedy ITSM
Cloud Services
1 136 (28.81%) Azure
2 120 (25.42%) Microsoft 365
3 49 (10.38%) AWS
4 38 (8.05%) Entra ID
5 34 (7.20%) IaaS
6 20 (4.24%) Power Platform
7 16 (3.39%) PaaS
8 15 (3.18%) SaaS
9 9 (1.91%) Azure DevOps
10 8 (1.69%) Azure Data Factory
10 8 (1.69%) GCP
10 8 (1.69%) PowerApps
11 7 (1.48%) Power Automate
12 6 (1.27%) OCI
12 6 (1.27%) OneDrive
13 5 (1.06%) Amazon CloudWatch
13 5 (1.06%) Azure AKS
14 4 (0.85%) Amazon GuardDuty
14 4 (0.85%) AWS CloudTrail
14 4 (0.85%) Azure Synapse Analytics
Communications & Networking
1 52 (11.02%) Firewall
2 47 (9.96%) DNS
3 40 (8.47%) DHCP
4 35 (7.42%) LAN
5 29 (6.14%) WAN
6 25 (5.30%) Network Security
7 15 (3.18%) VPN
8 14 (2.97%) Remote Desktop
9 11 (2.33%) TCP/IP
9 11 (2.33%) VoIP
10 10 (2.12%) Wireless
11 9 (1.91%) SSL
12 8 (1.69%) Wi-Fi
13 7 (1.48%) Intrusion Detection
13 7 (1.48%) WLAN
14 6 (1.27%) VLAN
15 5 (1.06%) VSAN
16 3 (0.64%) Internet
17 2 (0.42%) Cisco IOS
17 2 (0.42%) Cisco ISE
Database & Business Intelligence
1 31 (6.57%) SQL Server
2 15 (3.18%) MySQL
3 13 (2.75%) BusinessObjects
4 10 (2.12%) Data Warehouse
5 9 (1.91%) Oracle Database
6 7 (1.48%) Oracle Database 12c
6 7 (1.48%) PostgreSQL
7 6 (1.27%) Power BI
8 2 (0.42%) Azure SQL Database
8 2 (0.42%) Crystal Reports
8 2 (0.42%) QlikView
8 2 (0.42%) Relational Database
8 2 (0.42%) SQL Server Reporting Services
9 1 (0.21%) Amazon RDS
9 1 (0.21%) Elasticsearch
9 1 (0.21%) MongoDB
Development Applications
1 11 (2.33%) GitLab
2 7 (1.48%) Artifactory
3 5 (1.06%) JIRA
3 5 (1.06%) MSI
4 3 (0.64%) IBM UrbanCode
5 2 (0.42%) SQL Server Management Studio (SSMS)
5 2 (0.42%) Visual Studio
6 1 (0.21%) AdminStudio
6 1 (0.21%) Eclipse
6 1 (0.21%) Git
General
1 166 (35.17%) Social Skills
2 82 (17.37%) Finance
3 50 (10.59%) Analytical Skills
4 44 (9.32%) Public Sector
5 32 (6.78%) Legal
6 26 (5.51%) Law
7 23 (4.87%) Organisational Skills
8 17 (3.60%) Retail
9 16 (3.39%) Inclusion and Diversity
10 12 (2.54%) Presentation Skills
11 7 (1.48%) Back Office
11 7 (1.48%) Banking
11 7 (1.48%) Influencing Skills
11 7 (1.48%) Local Government
11 7 (1.48%) Police
11 7 (1.48%) Telecoms
12 6 (1.27%) Manufacturing
13 4 (0.85%) Games
13 4 (0.85%) Pharmaceutical
14 2 (0.42%) Advertising
Job Titles
1 98 (20.76%) Infrastructure Engineer
2 91 (19.28%) Analyst
3 64 (13.56%) Senior
4 46 (9.75%) IT Engineer
5 39 (8.26%) IT Manager
6 38 (8.05%) IT Support
7 35 (7.42%) Service Analyst
8 34 (7.20%) Service Manager
9 32 (6.78%) Support Analyst
10 29 (6.14%) Cloud Engineer
11 23 (4.87%) IT Services Manager
11 23 (4.87%) Support Engineer
12 21 (4.45%) Lead
12 21 (4.45%) Senior Infrastructure Engineer
12 21 (4.45%) Service Desk Analyst
13 18 (3.81%) Cloud Infrastructure Engineer
13 18 (3.81%) IT Analyst
13 18 (3.81%) Microsoft 365 Engineer
14 17 (3.60%) Financial Analyst
15 16 (3.39%) Architect
Libraries, Frameworks & Software Standards
1 5 (1.06%) .NET
2 4 (0.85%) React
3 2 (0.42%) CSS
3 2 (0.42%) HTML
3 2 (0.42%) Web Services
4 1 (0.21%) EDI
4 1 (0.21%) Middleware
4 1 (0.21%) RabbitMQ
4 1 (0.21%) SAML
4 1 (0.21%) Software Packaging
Miscellaneous
1 48 (10.17%) Data Centre
2 47 (9.96%) Management Information System
3 33 (6.99%) Public Cloud
3 33 (6.99%) Self-Motivation
4 30 (6.36%) Driving Licence
5 16 (3.39%) Onboarding
6 10 (2.12%) Hybrid Cloud
6 10 (2.12%) iPad
7 9 (1.91%) Smartphone
8 8 (1.69%) CMDB
8 8 (1.69%) EPoS
8 8 (1.69%) Fat Client
8 8 (1.69%) Replication
8 8 (1.69%) Thin Client
9 6 (1.27%) Enterprise Software
10 5 (1.06%) Cloud Native
10 5 (1.06%) Data Protection Act
10 5 (1.06%) Enterprise Storage
10 5 (1.06%) Greenfield Project
10 5 (1.06%) Security Posture
Operating Systems
1 158 (33.47%) Windows
2 60 (12.71%) Windows Server
3 31 (6.57%) Linux
4 25 (5.30%) Unix
4 25 (5.30%) Windows 10
5 14 (2.97%) Android
6 13 (2.75%) Apple iOS
7 11 (2.33%) Windows Server 2012
8 9 (1.91%) Windows Phone
8 9 (1.91%) Windows Server 2019
9 8 (1.69%) Windows Vista
10 7 (1.48%) Mac OS
11 6 (1.27%) Windows Server 2016
Processes & Methodologies
1 121 (25.64%) Infrastructure Engineering
2 113 (23.94%) Service Management
3 111 (23.52%) Customer Service
4 97 (20.55%) Problem-Solving
5 82 (17.37%) Continuous Improvement
6 81 (17.16%) ITSM
7 79 (16.74%) Service Delivery
8 78 (16.53%) Mentoring
9 68 (14.41%) Change Management
10 61 (12.92%) Coaching
11 60 (12.71%) Project Management
12 55 (11.65%) Migration
13 51 (10.81%) Stakeholder Management
14 50 (10.59%) Disaster Recovery
15 47 (9.96%) Roadmaps
16 44 (9.32%) Agile
16 44 (9.32%) Cybersecurity
17 43 (9.11%) PRINCE2
18 37 (7.84%) Problem Management
19 36 (7.63%) Incident Management
Programming Languages
1 33 (6.99%) PowerShell
2 31 (6.57%) SQL
3 9 (1.91%) Swift
4 8 (1.69%) Python
5 7 (1.48%) T-SQL
6 4 (0.85%) Bash
7 3 (0.64%) Groovy
8 2 (0.42%) Data Analysis Expressions
8 2 (0.42%) JavaScript
9 1 (0.21%) Java
9 1 (0.21%) PHP
Qualifications
1 70 (14.83%) Degree
2 29 (6.14%) CISSP
3 27 (5.72%) Security Cleared
4 26 (5.51%) ITIL Certification
4 26 (5.51%) Microsoft Certification
5 19 (4.03%) PMI Certification
6 18 (3.81%) Azure Certification
7 17 (3.60%) CCNA
7 17 (3.60%) Cisco Certification
8 16 (3.39%) SC Cleared
9 15 (3.18%) PMP
10 13 (2.75%) DBS Check
10 13 (2.75%) MCP
11 9 (1.91%) A+ Certification
11 9 (1.91%) AWS Certification
11 9 (1.91%) ITIL Foundation Certificate
12 8 (1.69%) BPSS Clearance
12 8 (1.69%) ISEB
12 8 (1.69%) PRINCE2 Practitioner
13 7 (1.48%) APMP
Quality Assurance & Compliance
1 56 (11.86%) SLA
2 33 (6.99%) ISO/IEC 27001
3 25 (5.30%) Cyber Essentials
4 17 (3.60%) GDPR
5 7 (1.48%) Accessibility
5 7 (1.48%) NIST
5 7 (1.48%) QA
6 6 (1.27%) Cyber Essentials PLUS
6 6 (1.27%) PCI DSS
7 5 (1.06%) PMO
7 5 (1.06%) SOC 2
8 4 (0.85%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 3 (0.64%) ISO 9000
10 2 (0.42%) HIPAA
11 1 (0.21%) Data Quality
11 1 (0.21%) FISMA
11 1 (0.21%) HITRUST
11 1 (0.21%) Sarbanes-Oxley
System Software
1 118 (25.00%) Active Directory
2 40 (8.47%) VMware Infrastructure
3 37 (7.84%) Hyper-V
4 9 (1.91%) Terminal Services
5 8 (1.69%) Firmware
5 8 (1.69%) VMware ESXi
6 7 (1.48%) vSphere
7 3 (0.64%) Virtual Desktop
7 3 (0.64%) Virtual Machines
8 2 (0.42%) Docker
8 2 (0.42%) IAG
9 1 (0.21%) DFS Replication
Systems Management
1 40 (8.47%) Microsoft Intune
2 22 (4.66%) Terraform
3 11 (2.33%) Ansible
4 9 (1.91%) AirWatch
4 9 (1.91%) SCCM
5 8 (1.69%) Jamf Pro
6 7 (1.48%) Kubernetes
6 7 (1.48%) Systems Management Server (SMS)
7 6 (1.27%) Progress Chef
8 5 (1.06%) Nessus
9 4 (0.85%) Autotask
9 4 (0.85%) ZABBIX
10 2 (0.42%) Grafana
10 2 (0.42%) Prometheus
10 2 (0.42%) Single Sign-On
10 2 (0.42%) vRealize
11 1 (0.21%) CSIRT
11 1 (0.21%) FortiGate
11 1 (0.21%) Nagios
Vendors
1 199 (42.16%) Microsoft
2 64 (13.56%) VMware
3 33 (6.99%) Citrix
3 33 (6.99%) ServiceNow
4 31 (6.57%) Cisco
5 26 (5.51%) SAP
6 15 (3.18%) Fortinet
7 13 (2.75%) HP
7 13 (2.75%) Infor
8 12 (2.54%) Dell
8 12 (2.54%) Dynatrace
8 12 (2.54%) NetApp
8 12 (2.54%) Oracle
9 11 (2.33%) IBM
10 10 (2.12%) BMC
10 10 (2.12%) Splunk
11 9 (1.91%) Veeam
12 8 (1.69%) Databricks
13 7 (1.48%) F5
13 7 (1.48%) Rapid7