The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Bedfordshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
East of England / Bedfordshire
Rank 30 - 46
Rank change year-on-year
- 0
Contract jobs citing Customer Engagement 4 0 2
As % of all contract IT jobs located in Bedfordshire 1.48% - 0.54%
As % of the Processes & Methodologies category 1.73% - 0.66%
Number of daily rates quoted 1 0 2
Median daily rate £225 - £550
UK excluding London median daily rate £413 £400 £400
% change year-on-year
+3.12% -
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - £21.58

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Bedfordshire region.

Processes & Methodologies Category
Bedfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
231 277 301
As % of all contract IT jobs located in Bedfordshire 85.24% 87.11% 80.70%
Number of daily rates quoted 159 196 238
Median daily rate £475 £438 £450
Median daily rate % change year-on-year
+8.57% -2.77%
90% offered a daily rate of more than £300 £288 £275
10% offered a daily rate of more than £600 £600 £588
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 6 32 7
Median hourly rate £14.00 £47.50 £17.50
Median hourly rate % change year-on-year
-70.52% +171.42%
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Customer Engagement
Jobs Demand Trend in Bedfordshire

The demand trend of contract jobs across the Bedfordshire region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Bedfordshire

Customer Engagement
Daily Rate Trend in Bedfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Bedfordshire region.

Customer Engagement Daily Rate Trend in Bedfordshire

Customer Engagement
Contract Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Bedfordshire region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dunstable - 3 - -
Customer Engagement
East of England

Customer Engagement
Top 30 Related IT Skills in Bedfordshire

For the 6 months to 20 January 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Bedfordshire region with a requirement for Customer Engagement.

1 3 (42.86%) Service Management
1 3 (42.86%) Service Delivery
1 3 (42.86%) Service Design
2 2 (28.57%) ITIL
2 2 (28.57%) Analytics
2 2 (28.57%) Marketing
2 2 (28.57%) CRM
2 2 (28.57%) Middleware
3 1 (14.29%) SharePoint
3 1 (14.29%) ERP
3 1 (14.29%) Microsoft
3 1 (14.29%) Adobe
3 1 (14.29%) HTML
3 1 (14.29%) Java
3 1 (14.29%) PHP
3 1 (14.29%) SQL
3 1 (14.29%) .NET
3 1 (14.29%) Oracle
3 1 (14.29%) WebLogic
3 1 (14.29%) Visual Studio
3 1 (14.29%) Digital Marketing
3 1 (14.29%) User Acceptance Testing
3 1 (14.29%) Kanban
3 1 (14.29%) Data Protection
3 1 (14.29%) Open Source
3 1 (14.29%) SWIFT
3 1 (14.29%) Office 365
3 1 (14.29%) Adobe Experience Manager
3 1 (14.29%) Change Management
3 1 (14.29%) ITSM

Customer Engagement
Top Related IT Skills in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Adobe Experience Manager
1 1 (14.29%) CMS
1 1 (14.29%) SharePoint
1 1 (14.29%) WebLogic
Applications
1 1 (14.29%) MS Excel
Business Applications
1 1 (14.29%) Adobe Campaign
Cloud Services
1 1 (14.29%) Office 365
Development Applications
1 1 (14.29%) Visual Studio
General
1 2 (28.57%) Marketing
2 1 (14.29%) Banking
2 1 (14.29%) Finance
Job Titles
1 2 (28.57%) Architect
1 2 (28.57%) ITIL Service Architect
1 2 (28.57%) Service Architect
2 1 (14.29%) Analyst
2 1 (14.29%) Business Analyst
2 1 (14.29%) Consultant
2 1 (14.29%) CRM Analyst
2 1 (14.29%) CRM Business Analyst
2 1 (14.29%) CRM Executive
2 1 (14.29%) Data Business Analyst
2 1 (14.29%) Designer
2 1 (14.29%) Developer
2 1 (14.29%) Digital Analyst
2 1 (14.29%) Digital Business Analyst
2 1 (14.29%) Production Executive
2 1 (14.29%) Service Design Consultant
2 1 (14.29%) SharePoint Developer
Libraries, Frameworks & Software Standards
1 2 (28.57%) Middleware
2 1 (14.29%) .NET
2 1 (14.29%) HTML
Miscellaneous
1 1 (14.29%) Clustering
1 1 (14.29%) Enterprise Software
1 1 (14.29%) SWIFT
1 1 (14.29%) User Experience
Operating Systems
1 1 (14.29%) Windows
Processes & Methodologies
1 3 (42.86%) Service Delivery
1 3 (42.86%) Service Design
1 3 (42.86%) Service Management
2 2 (28.57%) Analytics
2 2 (28.57%) CRM
2 2 (28.57%) ITIL
3 1 (14.29%) Agile Software Development
3 1 (14.29%) Anti-Money Laundering
3 1 (14.29%) Change Management
3 1 (14.29%) Customer Segmentation
3 1 (14.29%) Data Protection
3 1 (14.29%) Digital Marketing
3 1 (14.29%) ERP
3 1 (14.29%) ITSM
3 1 (14.29%) Kanban
3 1 (14.29%) Scrum
3 1 (14.29%) SDLC
3 1 (14.29%) SEO
3 1 (14.29%) User Acceptance Testing
3 1 (14.29%) Workflow
Programming Languages
1 1 (14.29%) Java
1 1 (14.29%) PHP
1 1 (14.29%) SQL
Quality Assurance & Compliance
1 1 (14.29%) SEPA
Vendors
1 1 (14.29%) Adobe
1 1 (14.29%) Microsoft
1 1 (14.29%) Oracle