Customer Service Contracts in Bolton

Customer Service
Manchester > Bolton

The following table provides summary statistics for contract job vacancies advertised in Bolton with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 30 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 6 8 14
Rank change year-on-year +2 +6 -
Contract jobs citing Customer Service 1 2 2
As % of all contract jobs advertised in Bolton 6.25% 6.45% 5.26%
As % of the Processes & Methodologies category 6.67% 7.69% 5.71%
Number of daily rates quoted 0 0 2
10th Percentile - - £98
25th Percentile - - £107
Median daily rate (50th Percentile) - - £123
75th Percentile - - £137
90th Percentile - - £145
Manchester median daily rate £350 £375 £175
% change year-on-year -6.67% +114.29% -18.60%
Number of hourly rates quoted 0 2 0
Median hourly rate - £16.85 -
Manchester median hourly rate £13.00 £16.85 £17.75
% change year-on-year -22.85% -5.07% +14.52%

All Process and Methodology Skills
Bolton

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bolton with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 15 26 35
As % of all contract IT jobs advertised in Bolton 93.75% 83.87% 92.11%
Number of daily rates quoted 6 1 17
10th Percentile £406 - £153
25th Percentile £429 £463 £206
Median daily rate (50th Percentile) £490 £475 £300
Median % change year-on-year +3.16% +58.33% -35.14%
75th Percentile £528 £488 £411
90th Percentile £538 - £451
Manchester median daily rate £500 £500 £492
% change year-on-year - +1.73% +9.22%
Number of hourly rates quoted 6 23 2
10th Percentile £24.15 £26.17 £32.65
25th Percentile £26.39 £38.49 £38.88
Median hourly rate £41.00 £65.00 £49.50
Median % change year-on-year -36.92% +31.31% +115.22%
75th Percentile £57.25 £70.00 £59.88
90th Percentile £78.75 - £65.95
Manchester median hourly rate £24.19 £37.30 £15.50
% change year-on-year -35.15% +140.65% -3.13%

Customer Service
Job Vacancy Trend in Bolton

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bolton.

Job vacancy trend for Customer Service in Bolton

Customer Service
Contractor Daily Rate Trend in Bolton

3-month moving average daily rate quoted in jobs citing Customer Service in Bolton.

Daily rate trend for Customer Service in Bolton

Customer Service
Contractor Hourly Rate Trend in Bolton

3-month moving average hourly rates quoted in jobs citing Customer Service in Bolton.

Hourly rate trend for Customer Service in Bolton

Customer Service
Co-occurring Skills and Capabilities in Bolton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Advertising
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Service Analyst
1 1 (100.00%) Service Desk Analyst
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Service Management
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) ServiceNow