Customer-Centric
South Wales > Cardiff
The following table provides summary statistics for contract job vacancies advertised in Cardiff with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 13 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 13 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | - | 41 | 54 |
| Rank change year-on-year | - | +13 | -17 |
| Contract jobs citing Customer-Centricity | 0 | 3 | 1 |
| As % of all contract jobs advertised in Cardiff | - | 0.93% | 0.19% |
| As % of the Processes & Methodologies category | - | 1.05% | 0.24% |
| Number of daily rates quoted | 0 | 2 | 0 |
| Median daily rate (50th Percentile) | - | £575 | - |
| South Wales median daily rate | £91 | £575 | - |
| % change year-on-year | -84.17% | - | - |
| Number of hourly rates quoted | 0 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £21.25 |
| Median hourly rate | - | - | £22.50 |
| 75th Percentile | - | - | £23.75 |
| 90th Percentile | - | - | - |
| South Wales median hourly rate | - | - | £17.14 |
| % change year-on-year | - | - | -26.67% |
All Process and Methodology Skills
Cardiff
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cardiff with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 148 | 286 | 421 |
| As % of all contract IT jobs advertised in Cardiff | 74.00% | 88.54% | 81.59% |
| Number of daily rates quoted | 121 | 222 | 318 |
| 10th Percentile | £188 | £191 | £263 |
| 25th Percentile | £380 | £366 | £400 |
| Median daily rate (50th Percentile) | £500 | £473 | £463 |
| Median % change year-on-year | +5.82% | +2.16% | +15.63% |
| 75th Percentile | £553 | £575 | £547 |
| 90th Percentile | £620 | £637 | £638 |
| South Wales median daily rate | £490 | £500 | £488 |
| % change year-on-year | -2.00% | +2.56% | +8.33% |
| Number of hourly rates quoted | 2 | 5 | 5 |
| 10th Percentile | £12.12 | - | £13.45 |
| 25th Percentile | £12.68 | £13.00 | £15.25 |
| Median hourly rate | £16.04 | £16.45 | £18.75 |
| Median % change year-on-year | -2.49% | -12.29% | +20.00% |
| 75th Percentile | £20.06 | £23.75 | £23.75 |
| 90th Percentile | £21.02 | £24.50 | £24.95 |
| South Wales median hourly rate | £21.49 | £18.14 | £22.50 |
| % change year-on-year | +18.44% | -19.38% | +5.14% |
Customer-Centricity
Job Vacancy Trend in Cardiff
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Cardiff.
Customer-Centricity
Contractor Daily Rate Trend in Cardiff
3-month moving average daily rate quoted in jobs citing Customer-Centricity in Cardiff.