The table below looks at the statistics for the Desktop Support Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Analyst in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Desktop Support Analyst
Rank 175 207 208
Rank change year-on-year
+32 +1
Contract jobs requiring a Desktop Support Analyst 23 22 20
As % of all contract IT jobs located in the City of London 0.40% 0.30% 0.26%
As % of the Job Titles category 0.43% 0.33% 0.28%
Number of daily rates quoted 11 14 5
Average daily rate
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£180 £190 £165
Average daily rate % change year-on-year
-5.26% +15.15%
90% offered a daily rate of more than £150 £100 £127
10% offered a daily rate of more than £350 £300 £223
UK excluding London average daily rate £131 £150 £173
% change year-on-year
-12.50% -13.04%
Number of hourly rates quoted 5 5 12
Average hourly rate £17.50 £21.00 £20.00
Average hourly rate % change year-on-year
-16.66% +5.00%
90% offered a hourly rate of more than £14.70 £16.80 £16.65
10% offered a hourly rate of more than £95.40 £24.40 £23.00
UK excluding London average hourly rate £13.63 £14.50 £15.00
% change year-on-year
-6.03% -3.33%
Desktop Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5382 6662 7123
As % of all contract IT jobs located in the City of London 92.55% 92.27% 92.80%
Number of daily rates quoted 3969 4847 5119
Average daily rate £445 £450 £450
Average daily rate % change year-on-year
-1.11% -
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 105 134 169
Average hourly rate £17.00 £19.50 £19.00
Average hourly rate % change year-on-year
-12.82% +2.63%
90% offered a hourly rate of more than £12.00 £11.50 £11.00
10% offered a hourly rate of more than £32.82 £38.00 £43.95
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Desktop Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the City of London

Desktop Support Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst across the City of London region.

Desktop Support Analyst Daily Rate Trend in the City of London

Desktop Support Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Analyst across the City of London region over the 3 months to 1 October 2014.

Desktop Support Analyst Daily Rate Histogram in the City of London

Desktop Support Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst across the City of London region.

Desktop Support Analyst Hourly Rate Trend in the City of London

Desktop Support Analyst
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Analyst across the City of London region over the 3 months to 1 October 2014.

Desktop Support Analyst Hourly Rate Histogram in the City of London

Desktop Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 1 October 2014, IT contractor jobs across the City of London region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title.

1 38 (77.55%) Windows
2 27 (55.10%) Windows 7
3 25 (51.02%) Active Directory
4 18 (36.73%) Microsoft
5 17 (34.69%) MS Office
6 16 (32.65%) MS Excel
7 12 (24.49%) MS Exchange
8 11 (22.45%) Finance
9 10 (20.41%) Windows XP
10 9 (18.37%) Windows Server 2008
11 8 (16.33%) Microsoft Certification
11 8 (16.33%) Citrix
12 7 (14.29%) Blackberry
12 7 (14.29%) SCCM
12 7 (14.29%) VMware
13 6 (12.24%) Bloomberg
13 6 (12.24%) MCP
13 6 (12.24%) iPhone
14 5 (10.20%) ITIL
14 5 (10.20%) Cisco
14 5 (10.20%) Legal
15 4 (8.16%) Business Continuity
15 4 (8.16%) Exchange Server 2007
15 4 (8.16%) DNS
15 4 (8.16%) DHCP
15 4 (8.16%) MCSA
15 4 (8.16%) Windows Server 2003
16 3 (6.12%) Law
16 3 (6.12%) SQL
16 3 (6.12%) SLA

Desktop Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 1 October 2014, IT contractor jobs across the City of London region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (24.49%) MS Exchange
2 4 (8.16%) Exchange Server 2007
3 2 (4.08%) Exchange Server 2003
3 2 (4.08%) WorkSite
3 2 (4.08%) Exchange Server 2010
4 1 (2.04%) Blackberry Enterprise Server
4 1 (2.04%) SharePoint
4 1 (2.04%) IBM Notes
Applications
1 17 (34.69%) MS Office
2 16 (32.65%) MS Excel
3 1 (2.04%) Adobe Captivate
Business Applications
1 2 (4.08%) assyst
2 1 (2.04%) ReMetrica
2 1 (2.04%) Cerner Millennium
2 1 (2.04%) LatentZero
Communications & Networking
1 4 (8.16%) DNS
1 4 (8.16%) DHCP
2 2 (4.08%) BIG-IP
2 2 (4.08%) Structured Cabling
2 2 (4.08%) TCP/IP
2 2 (4.08%) LAN
2 2 (4.08%) WAN
2 2 (4.08%) Firewall
2 2 (4.08%) Internet
3 1 (2.04%) Wi-Fi
3 1 (2.04%) VoIP
3 1 (2.04%) VPN
3 1 (2.04%) Ethernet
Database & Business Intelligence
1 1 (2.04%) SQL Server
General
1 11 (22.45%) Finance
2 5 (10.20%) Legal
3 3 (6.12%) Law
4 2 (4.08%) Banking
4 2 (4.08%) Financial Institution
5 1 (2.04%) Front Office
5 1 (2.04%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.04%) WAP
1 1 (2.04%) Flash
Miscellaneous
1 7 (14.29%) Blackberry
2 6 (12.24%) iPhone
3 2 (4.08%) Video Conferencing
4 1 (2.04%) Smartcard
4 1 (2.04%) NHS
4 1 (2.04%) Thin Client
4 1 (2.04%) Analytical Skills
4 1 (2.04%) iPad
4 1 (2.04%) Hedge funds
4 1 (2.04%) CMDB
4 1 (2.04%) Fat Client
4 1 (2.04%) Handset
4 1 (2.04%) PDA
Operating Systems
1 38 (77.55%) Windows
2 27 (55.10%) Windows 7
3 10 (20.41%) Windows XP
4 9 (18.37%) Windows Server 2008
5 4 (8.16%) Windows Server 2003
6 1 (2.04%) UNIX
6 1 (2.04%) Windows 8
6 1 (2.04%) Android
6 1 (2.04%) Mac OS
6 1 (2.04%) Windows Vista
Processes & Methodologies
1 5 (10.20%) ITIL
2 4 (8.16%) Business Continuity
3 3 (6.12%) Document Management
4 2 (4.08%) Validation
4 2 (4.08%) Problem Management
4 2 (4.08%) Network Management
4 2 (4.08%) Configuration Management
5 1 (2.04%) Project Management
5 1 (2.04%) Disaster Recovery
5 1 (2.04%) CRM
5 1 (2.04%) Change Control
5 1 (2.04%) Root Cause Analysis
5 1 (2.04%) Infrastructure Management
5 1 (2.04%) Investment Management
5 1 (2.04%) Asset Management
5 1 (2.04%) Software Testing
5 1 (2.04%) Incident Management
Programming Languages
1 3 (6.12%) SQL
2 1 (2.04%) VBA
2 1 (2.04%) PowerShell
Qualifications
1 8 (16.33%) Microsoft Certification
2 6 (12.24%) MCP
3 4 (8.16%) MCSA
4 3 (6.12%) Degree
5 2 (4.08%) MCTS
5 2 (4.08%) Cisco Certification
5 2 (4.08%) CCNP
5 2 (4.08%) CCNA
6 1 (2.04%) ITIL Certification
6 1 (2.04%) MCSE
6 1 (2.04%) MOS
6 1 (2.04%) MCDST
6 1 (2.04%) MCITP
Quality Assurance & Compliance
1 3 (6.12%) SLA
System Software
1 25 (51.02%) Active Directory
2 3 (6.12%) XenApp
3 2 (4.08%) VMware ESX
3 2 (4.08%) VMware Infrastructure
4 1 (2.04%) Terminal Server
4 1 (2.04%) vSphere
4 1 (2.04%) XenDesktop
Systems Management
1 7 (14.29%) SCCM
2 2 (4.08%) WSUS
3 1 (2.04%) Systems Management Server (SMS)
Vendors
1 18 (36.73%) Microsoft
2 8 (16.33%) Citrix
3 7 (14.29%) VMware
4 6 (12.24%) Bloomberg
5 5 (10.20%) Cisco
6 3 (6.12%) Reuters
7 2 (4.08%) F5
8 1 (2.04%) Remedy
8 1 (2.04%) Interwoven
8 1 (2.04%) Cerner
8 1 (2.04%) CA
8 1 (2.04%) Lotus
8 1 (2.04%) Adobe
8 1 (2.04%) Fidessa
8 1 (2.04%) HP
8 1 (2.04%) Verint
8 1 (2.04%) ServiceNow