The first table below looks at the demand for the 1st Line Support Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Manager in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
First Line Support Manager
Rank - - -
Contract jobs requiring a 1st Line Support Manager 0 0 0
As % of all contract IT jobs located in England - - -
As % of the Job Titles category - - -
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate - - -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
All Job Titles
England
Contract IT job ads with a match in the
Job Titles category
39141 49545 51375
As % of all contract IT jobs located in England 92.52% 92.60% 92.74%
Number of daily rates quoted 22991 28027 28527
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £246 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2036 2429 2720
Average hourly rate £19.00 £18.50 £20.00
Average hourly rate % change year-on-year
+2.70% -7.50%
90% offered a hourly rate of more than £11.21 £11.17 £11.00
10% offered a hourly rate of more than £42.00 £40.00 £40.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
1st Line Support Manager
UK

1st Line Support Manager
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Manager across the England region as a proportion of the total demand within the Job Titles category.

England 1st Line Support Manager Jobs Demand Trend

1st Line Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Manager across the England region.

England 1st Line Support Manager Hourly Rate Trend

1st Line Support Manager
Top 19 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the England region that cited 1st Line Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Manager in their job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) MS Exchange
1 1 (100.00%) DHCP
1 1 (100.00%) VPN
1 1 (100.00%) DNS
1 1 (100.00%) SLA
1 1 (100.00%) Active Directory
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) Blackberry
1 1 (100.00%) Blackberry Enterprise Server
1 1 (100.00%) Service Delivery
1 1 (100.00%) VMware
1 1 (100.00%) Exchange Server 2007
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Hyper-V
1 1 (100.00%) Exchange Server 2010

1st Line Support Manager
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the England region that cited 1st Line Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) MS Exchange
1 1 (100.00%) Blackberry Enterprise Server
1 1 (100.00%) Exchange Server 2007
1 1 (100.00%) Exchange Server 2010
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) VPN
1 1 (100.00%) DNS
Miscellaneous
1 1 (100.00%) Blackberry
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) Windows Server 2008
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Service Delivery
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Hyper-V
Vendors
1 1 (100.00%) VMware