Customer Service Contracts in Harrow

Customer Service
West London > Harrow

The following table provides summary statistics for contract job vacancies advertised in Harrow with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 2 4 -
Rank change year-on-year +2 - -
Contract jobs citing Customer Service 1 1 0
As % of all contract jobs advertised in Harrow 33.33% 16.67% -
As % of the Processes & Methodologies category 33.33% 16.67% -
Number of daily rates quoted 0 1 0
Median daily rate (50th Percentile) - £167 -
West London median daily rate £325 £394 £220
% change year-on-year -17.46% +78.98% -48.24%
Number of hourly rates quoted 1 0 0
Median hourly rate £16.86 - -
West London median hourly rate £17.50 £62.50 £19.38
% change year-on-year -72.00% +222.46% +76.20%

All Process and Methodology Skills
Harrow

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Harrow with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 3 6 7
As % of all contract IT jobs advertised in Harrow 100.00% 100.00% 87.50%
Number of daily rates quoted 2 4 4
10th Percentile £414 £177 -
25th Percentile £421 £192 £450
Median daily rate (50th Percentile) £441 £250 £515
Median % change year-on-year +76.30% -51.46% +37.33%
75th Percentile £459 £384 £580
90th Percentile £465 £536 -
West London median daily rate £475 £550 £510
% change year-on-year -13.64% +7.84% -1.45%
Number of hourly rates quoted 1 0 3
10th Percentile - - £15.80
25th Percentile - - £16.25
Median hourly rate £16.86 - £17.00
Median % change year-on-year - - +88.89%
75th Percentile - - -
90th Percentile - - -
West London median hourly rate £30.16 £65.00 £21.93
% change year-on-year -53.60% +196.40% -18.78%

Customer Service
Job Vacancy Trend in Harrow

Job postings citing Customer Service as a proportion of all IT jobs advertised in Harrow.

Job vacancy trend for Customer Service in Harrow

Customer Service
Contractor Daily Rate Trend in Harrow

3-month moving average daily rate quoted in jobs citing Customer Service in Harrow.

Daily rate trend for Customer Service in Harrow

Customer Service
Contractor Hourly Rate Trend in Harrow

3-month moving average hourly rates quoted in jobs citing Customer Service in Harrow.

Hourly rate trend for Customer Service in Harrow

Customer Service
Co-occurring Skills and Capabilities in Harrow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Database & Business Intelligence
1 1 (100.00%) Spatial Data
General
1 1 (100.00%) Back Office
1 1 (100.00%) Local Government
Job Titles
1 1 (100.00%) 1st Line Support
1 1 (100.00%) Support Officer
Processes & Methodologies
1 1 (100.00%) Contact Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Test Scripting
1 1 (100.00%) User Acceptance Testing
Quality Assurance & Compliance
1 1 (100.00%) Data Quality