The first table below looks at the demand for the 1st Line Support role in IT contracts advertised for the Ipswich region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Ipswich region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 31 18 20
Rank change year-on-year
-13 +2
Contract jobs requiring a 1st Line Support 1 2 2
As % of all contract IT jobs located in Ipswich 0.55% 2.27% 1.50%
As % of the Job Titles category 0.57% 2.30% 1.60%
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £100 £104 £100
% change year-on-year
-3.61% +3.75%
Number of hourly rates quoted 1 2 2
Average hourly rate £19.00 £9.63 £10.63
Average hourly rate % change year-on-year
+97.40% -9.41%
UK excluding London average hourly rate £11.00 £11.50 £11.00
% change year-on-year
-4.34% +4.54%
Job Titles Category
Ipswich
Contract IT job ads with a match in the
Job Titles category
174 87 125
As % of all contract IT jobs located in Ipswich 95.08% 98.86% 93.98%
Number of daily rates quoted 133 62 64
Average daily rate £388 £350 £368
Average daily rate % change year-on-year
+10.71% -4.76%
90% offered a daily rate of more than £238 £250 £215
10% offered a daily rate of more than £463 £450 £425
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 15 12 15
Average hourly rate £16.00 £11.38 £18.00
Average hourly rate % change year-on-year
+40.65% -36.80%
90% offered a hourly rate of more than £10.00 £9.56 £12.25
10% offered a hourly rate of more than £31.90 £24.00 £25.00
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
1st Line Support
Suffolk

1st Line Support
Jobs Demand Trend in Ipswich

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Ipswich region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Ipswich

1st Line Support
Daily Rate Trend in Ipswich

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Ipswich region.

1st Line Support Daily Rate Trend in Ipswich

1st Line Support
Hourly Rate Trend in Ipswich

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Ipswich region.

1st Line Support Hourly Rate Trend in Ipswich

1st Line Support
Top 10 Related IT Skills in Ipswich

For the 6 months to 16 April 2014, IT contractor jobs across the Ipswich region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 2 (66.67%) ITIL
1 2 (66.67%) Windows
2 1 (33.33%) Windows XP
2 1 (33.33%) Microsoft
2 1 (33.33%) Active Directory
2 1 (33.33%) Citrix
2 1 (33.33%) Firewall
2 1 (33.33%) Degree
2 1 (33.33%) Windows 7
2 1 (33.33%) MS Office

1st Line Support
Top Related IT Skills in Ipswich by Category

For the 6 months to 16 April 2014, IT contractor jobs across the Ipswich region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (33.33%) MS Office
Communications & Networking
1 1 (33.33%) Firewall
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Windows XP
2 1 (33.33%) Windows 7
Processes & Methodologies
1 2 (66.67%) ITIL
Qualifications
1 1 (33.33%) Degree
System Software
1 1 (33.33%) Active Directory
Vendors
1 1 (33.33%) Microsoft
1 1 (33.33%) Citrix