Customer Service
Berkshire > Newbury
The following table provides summary statistics for contract job vacancies advertised in Newbury with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 16 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 16 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | - | 13 | 17 |
| Rank change year-on-year | - | +4 | -6 |
| Contract jobs citing Customer Service | 0 | 3 | 3 |
| As % of all contract jobs advertised in Newbury | - | 5.17% | 3.45% |
| As % of the Processes & Methodologies category | - | 5.77% | 3.66% |
| Number of daily rates quoted | 0 | 3 | 3 |
| 10th Percentile | - | £187 | £170 |
| 25th Percentile | - | £271 | £256 |
| Median daily rate (50th Percentile) | - | £425 | £400 |
| Median % change year-on-year | - | +6.25% | +66.67% |
| 75th Percentile | - | £469 | £434 |
| 90th Percentile | - | £488 | £454 |
| Berkshire median daily rate | £215 | £438 | £400 |
| % change year-on-year | -50.86% | +9.38% | -3.90% |
All Process and Methodology Skills
Newbury
Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Newbury with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 46 | 52 | 82 |
| As % of all contract IT jobs advertised in Newbury | 90.20% | 89.66% | 94.25% |
| Number of daily rates quoted | 39 | 45 | 60 |
| 10th Percentile | £325 | £320 | £266 |
| 25th Percentile | £375 | £363 | £407 |
| Median daily rate (50th Percentile) | £475 | £425 | £500 |
| Median % change year-on-year | +11.76% | -15.00% | +23.46% |
| 75th Percentile | £531 | £450 | £560 |
| 90th Percentile | £548 | £573 | £600 |
| Berkshire median daily rate | £513 | £525 | £500 |
| % change year-on-year | -2.38% | +5.00% | +8.11% |
| Number of hourly rates quoted | 1 | 3 | 0 |
| 10th Percentile | - | £18.70 | - |
| 25th Percentile | £18.50 | £19.00 | - |
| Median hourly rate | £19.00 | £20.00 | - |
| Median % change year-on-year | -5.00% | - | - |
| 75th Percentile | £19.50 | £23.00 | - |
| 90th Percentile | - | £24.50 | - |
| Berkshire median hourly rate | £60.07 | £58.75 | £21.00 |
| % change year-on-year | +2.25% | +179.76% | -0.24% |
Customer Service
Job Vacancy Trend in Newbury
Job postings citing Customer Service as a proportion of all IT jobs advertised in Newbury.
Customer Service
Contractor Daily Rate Trend in Newbury
3-month moving average daily rate quoted in jobs citing Customer Service in Newbury.
Customer Service
Contractor Hourly Rate Trend in Newbury
3-month moving average hourly rates quoted in jobs citing Customer Service in Newbury.