The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the Newcastle upon Tyne region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 63 46 -
Rank change year-on-year
-17 -
Contract jobs requiring a 2nd Line Support Engineer 8 1 0
As % of all contract IT jobs located in Newcastle upon Tyne 1.03% 0.27% -
As % of the Job Titles category 1.16% 0.29% -
Number of daily rates quoted 4 1 0
Average daily rate
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£195 £205 -
Average daily rate % change year-on-year
-4.87% -
UK excluding London average daily rate £173 £178 £135
% change year-on-year
-2.81% +31.48%
Number of hourly rates quoted 1 0 0
Average hourly rate £21.50 - -
UK excluding London average hourly rate £16.00 £14.00 £15.50
% change year-on-year
+14.28% -9.67%
2nd Line Support Engineer
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Newcastle upon Tyne region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Newcastle upon Tyne
Contract IT job ads with a match in the
Job Titles category
691 341 135
As % of all contract IT jobs located in Newcastle upon Tyne 89.16% 93.17% 88.82%
Number of daily rates quoted 478 222 65
Average daily rate £430 £360 £350
Average daily rate % change year-on-year
+19.44% +2.85%
90% offered a daily rate of more than £250 £206 £250
10% offered a daily rate of more than £575 £513 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 30 28 13
Average hourly rate £18.00 £12.50 £14.88
Average hourly rate % change year-on-year
+44.00% -15.96%
90% offered a hourly rate of more than £10.00 £8.50 £10.50
10% offered a hourly rate of more than £36.60 £35.00 £18.90
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

2nd Line Support Engineer
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the Newcastle upon Tyne region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Newcastle upon Tyne

2nd Line Support Engineer
Daily Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the Newcastle upon Tyne region.

2nd Line Support Engineer Daily Rate Trend in Newcastle upon Tyne

2nd Line Support Engineer
Hourly Rate Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the Newcastle upon Tyne region.

2nd Line Support Engineer Hourly Rate Trend in Newcastle upon Tyne

2nd Line Support Engineer
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 4 September 2015, IT contractor jobs across the Newcastle upon Tyne region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 9 (81.82%) Windows
2 7 (63.64%) Microsoft
2 7 (63.64%) Active Directory
3 6 (54.55%) Windows Server 2003
4 5 (45.45%) DHCP
4 5 (45.45%) Windows Server 2008
4 5 (45.45%) Security Cleared
4 5 (45.45%) Windows 7
5 4 (36.36%) Incident Management
6 3 (27.27%) DNS
6 3 (27.27%) CA
6 3 (27.27%) Windows XP
7 2 (18.18%) 3G
7 2 (18.18%) Change Management
7 2 (18.18%) Wi-Fi
7 2 (18.18%) VMware
7 2 (18.18%) Clustering
7 2 (18.18%) Microsoft App-V
7 2 (18.18%) AppSense
7 2 (18.18%) MS Exchange
7 2 (18.18%) MS Office
7 2 (18.18%) ITIL
7 2 (18.18%) Unicenter
7 2 (18.18%) Thin Client
7 2 (18.18%) SLA
7 2 (18.18%) Citrix
7 2 (18.18%) Degree
7 2 (18.18%) Computer Science
7 2 (18.18%) Problem Management
7 2 (18.18%) Fat Client

2nd Line Support Engineer
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 4 September 2015, IT contractor jobs across the Newcastle upon Tyne region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) MS Exchange
2 1 (9.09%) Exchange Server 2007
2 1 (9.09%) Office Communications Server
2 1 (9.09%) IIS
2 1 (9.09%) SharePoint
Applications
1 2 (18.18%) MS Office
2 1 (9.09%) MS Excel
Communications & Networking
1 5 (45.45%) DHCP
2 3 (27.27%) DNS
3 2 (18.18%) 3G
3 2 (18.18%) Wi-Fi
4 1 (9.09%) NAS
4 1 (9.09%) SAN
4 1 (9.09%) Internet
Database & Business Intelligence
1 2 (18.18%) DTS
2 1 (9.09%) SQL Server 2005
2 1 (9.09%) SQL Server 2008
2 1 (9.09%) SQL Server
General
1 1 (9.09%) Retail
Miscellaneous
1 2 (18.18%) Thin Client
1 2 (18.18%) Clustering
1 2 (18.18%) Computer Science
1 2 (18.18%) Fat Client
Operating Systems
1 9 (81.82%) Windows
2 6 (54.55%) Windows Server 2003
3 5 (45.45%) Windows Server 2008
3 5 (45.45%) Windows 7
4 3 (27.27%) Windows XP
Processes & Methodologies
1 4 (36.36%) Incident Management
2 2 (18.18%) Problem Management
2 2 (18.18%) ITIL
2 2 (18.18%) Change Management
3 1 (9.09%) Software Delivery
Programming Languages
1 1 (9.09%) SQL
1 1 (9.09%) Shell Script
Qualifications
1 5 (45.45%) Security Cleared
2 2 (18.18%) DV Cleared
2 2 (18.18%) Degree
3 1 (9.09%) SC Cleared
Quality Assurance & Compliance
1 2 (18.18%) SLA
System Software
1 7 (63.64%) Active Directory
2 2 (18.18%) Microsoft App-V
2 2 (18.18%) XenApp
3 1 (9.09%) vSphere
Systems Management
1 2 (18.18%) Unicenter
2 1 (9.09%) Systems Management Server (SMS)
2 1 (9.09%) SCCM
Vendors
1 7 (63.64%) Microsoft
2 3 (27.27%) CA
3 2 (18.18%) VMware
3 2 (18.18%) AppSense
3 2 (18.18%) Citrix