The following table provides summary statistics for contract job vacancies advertised in Newport with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.
Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Newport with a requirement for process or methodology skills.
Contract vacancies with a requirement for process or methodology skills
84
129
270
As % of all contract IT jobs advertised in Newport
90.32%
97.73%
93.43%
Number of daily rates quoted
41
85
190
10th Percentile
£133
£274
£412
25th Percentile
£190
£431
£493
Median daily rate (50th Percentile)
£450
£525
£534
Median % change year-on-year
-14.29%
-1.64%
+6.75%
75th Percentile
£625
£631
£625
90th Percentile
£638
£695
£675
South Wales median daily rate
£500
£475
£500
% change year-on-year
+5.26%
-5.00%
+11.11%
Number of hourly rates quoted
18
17
19
10th Percentile
£13.35
-
£19.91
25th Percentile
£16.98
£16.98
£20.50
Median hourly rate
£23.93
£18.14
£25.00
Median % change year-on-year
+31.92%
-27.44%
+14.23%
75th Percentile
£75.75
£19.98
£46.88
90th Percentile
£87.80
£49.25
£47.40
South Wales median hourly rate
£22.68
£18.14
£22.50
% change year-on-year
+25.03%
-19.38%
+9.76%
Customer Service Job Vacancy Trend in Newport
Job postings citing Customer Service as a proportion of all IT jobs advertised in Newport.
Customer Service Contractor Daily Rate Trend in Newport
3-month moving average daily rate quoted in jobs citing Customer Service in Newport.
Customer Service Contractor Hourly Rate Trend in Newport
3-month moving average hourly rates quoted in jobs citing Customer Service in Newport.
Customer Service Top 21 Co-occurring Skills and Capabilities in Newport
For the 6 months to 28 April 2024, contractor job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Newport region with a requirement for Customer Service.
Customer Service Co-occurring Skills and Capabilities in Newport by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
