The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Northamptonshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Customer Engagement
Rank - 48 30
Contract jobs citing Customer Engagement 0 3 13
As % of all contract IT jobs located in Northamptonshire - 0.66% 3.65%
As % of the Processes & Methodologies category - 0.82% 4.48%
Number of daily rates quoted 0 1 0
Average daily rate - £438 -
UK excluding London average daily rate £375 £385 £375
% change year-on-year
-2.59% +2.66%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £18.25
UK excluding London average hourly rate £39.00 £35.00 £18.25
% change year-on-year
+11.42% +91.78%
Customer Engagement
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Contract IT job ads with a match in the
Processes & Methodologies category
324 368 290
As % of all contract IT jobs located in Northamptonshire 86.40% 80.70% 81.46%
Number of daily rates quoted 240 239 175
Average daily rate £400 £425 £425
Average daily rate % change year-on-year
-5.88% -
90% offered a daily rate of more than £290 £225 £275
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 4 11 7
Average hourly rate £32.50 £19.00 £16.17
Average hourly rate % change year-on-year
+71.05% +17.53%
90% offered a hourly rate of more than £11.00 £9.60 £14.00
10% offered a hourly rate of more than £35.00 £23.70 £23.75
UK excluding London average hourly rate £36.00 £30.75 £31.50
% change year-on-year
+17.07% -2.38%

Customer Engagement
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Northamptonshire

Customer Engagement
Daily Rate Trend in Northamptonshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Northamptonshire region.

Customer Engagement Daily Rate Trend in Northamptonshire

Customer Engagement
Hourly Rate Trend in Northamptonshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the Northamptonshire region.

Customer Engagement Hourly Rate Trend in Northamptonshire