The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the Oxford region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Third Line Support
Rank 31 36 32
Rank change year-on-year
+5 -4
Contract jobs requiring a 3rd Line Support 8 9 1
As % of all contract IT jobs located in Oxford 3.02% 2.44% 0.41%
As % of the Job Titles category 3.13% 2.54% 0.43%
Number of daily rates quoted 8 6 0
Average daily rate £200 £265 -
Average daily rate % change year-on-year
-24.52% -
UK excluding London average daily rate £275 £250 £238
% change year-on-year
+10.00% +5.26%
Number of hourly rates quoted 0 2 0
Average hourly rate - £30.00 -
UK excluding London average hourly rate £21.33 £22.50 £20.21
% change year-on-year
-5.20% +11.35%
3rd Line Support
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Oxford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Oxford
Contract IT job ads with a match in the
Job Titles category
256 355 230
As % of all contract IT jobs located in Oxford 96.60% 96.21% 95.44%
Number of daily rates quoted 188 266 127
Average daily rate £375 £385 £305
Average daily rate % change year-on-year
-2.59% +26.22%
90% offered a daily rate of more than £161 £230 £100
10% offered a daily rate of more than £500 £530 £388
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 17 16 21
Average hourly rate £14.00 £30.00 £17.00
Average hourly rate % change year-on-year
-53.33% +76.47%
90% offered a hourly rate of more than £8.80 £12.49 £12.93
10% offered a hourly rate of more than £35.00 £30.00 £20.00
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

3rd Line Support
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the Oxford region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Oxford

3rd Line Support
Daily Rate Trend in Oxford

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the Oxford region.

3rd Line Support Daily Rate Trend in Oxford

3rd Line Support
Hourly Rate Trend in Oxford

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the Oxford region.

3rd Line Support Hourly Rate Trend in Oxford

3rd Line Support
Top 30 Related IT Skills in Oxford

For the 6 months to 29 April 2016, IT contractor jobs across the Oxford region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 13 (100.00%) Windows
2 11 (84.62%) Active Directory
3 10 (76.92%) VMware
4 8 (61.54%) Windows Server
4 8 (61.54%) Disaster Recovery
5 6 (46.15%) SQL
5 6 (46.15%) VMware Infrastructure
6 5 (38.46%) WordPress
6 5 (38.46%) Oracle
6 5 (38.46%) SharePoint
6 5 (38.46%) Linux
6 5 (38.46%) MS Exchange
6 5 (38.46%) Intranet
6 5 (38.46%) Exchange Server 2010
7 4 (30.77%) Patch Management
7 4 (30.77%) Windows Server 2012
7 4 (30.77%) Windows Server 2003
7 4 (30.77%) Microsoft
7 4 (30.77%) DNS
7 4 (30.77%) SLA
7 4 (30.77%) Windows 7
7 4 (30.77%) Hyper-V
8 3 (23.08%) Problem Management
8 3 (23.08%) Incident Management
8 3 (23.08%) ISO/IEC 27001
8 3 (23.08%) Management Information System
8 3 (23.08%) Change Management
8 3 (23.08%) VMware ESX
8 3 (23.08%) NetBackup
8 3 (23.08%) DHCP

3rd Line Support
Top Related IT Skills in Oxford by Category

For the 6 months to 29 April 2016, IT contractor jobs across the Oxford region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (38.46%) Exchange Server 2010
1 5 (38.46%) MS Exchange
1 5 (38.46%) SharePoint
1 5 (38.46%) WordPress
2 2 (15.38%) IBM Notes
3 1 (7.69%) IBM Domino
3 1 (7.69%) Skype for Business
Cloud Services
1 1 (7.69%) Office 365
Communications & Networking
1 5 (38.46%) Intranet
2 4 (30.77%) DNS
3 3 (23.08%) DHCP
4 1 (7.69%) Skype
General
1 1 (7.69%) Back Office
Miscellaneous
1 3 (23.08%) Management Information System
2 1 (7.69%) Smartcard
Operating Systems
1 13 (100.00%) Windows
2 8 (61.54%) Windows Server
3 5 (38.46%) Linux
4 4 (30.77%) Windows 7
4 4 (30.77%) Windows Server 2003
4 4 (30.77%) Windows Server 2012
5 2 (15.38%) Windows Server 2008
6 1 (7.69%) Windows XP
Processes & Methodologies
1 8 (61.54%) Disaster Recovery
2 4 (30.77%) Patch Management
3 3 (23.08%) Change Management
3 3 (23.08%) Incident Management
3 3 (23.08%) ITIL
3 3 (23.08%) Problem Management
3 3 (23.08%) Project Management
Programming Languages
1 6 (46.15%) SQL
Qualifications
1 3 (23.08%) BPSS Clearance
1 3 (23.08%) Microsoft Certification
Quality Assurance & Compliance
1 4 (30.77%) SLA
2 3 (23.08%) ISO/IEC 27001
System Software
1 11 (84.62%) Active Directory
2 6 (46.15%) VMware Infrastructure
3 4 (30.77%) Hyper-V
4 3 (23.08%) VMware ESX
5 1 (7.69%) vSphere
Systems Management
1 3 (23.08%) NetBackup
2 1 (7.69%) AirWatch
2 1 (7.69%) Backup Exec
2 1 (7.69%) WSUS
Vendors
1 10 (76.92%) VMware
2 5 (38.46%) Oracle
3 4 (30.77%) Microsoft
4 3 (23.08%) NetApp
5 2 (15.38%) IBM
6 1 (7.69%) Cisco
6 1 (7.69%) Citrix
6 1 (7.69%) Dell
6 1 (7.69%) EMC
6 1 (7.69%) HP
6 1 (7.69%) Lotus
6 1 (7.69%) Sophos