Customer Service
Shropshire > Shrewsbury
The following table provides summary statistics for contract job vacancies advertised in Shrewsbury with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 17 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 17 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | - | - | 4 |
| Rank change year-on-year | - | - | +1 |
| Contract jobs citing Customer Service | 0 | 0 | 2 |
| As % of all contract jobs advertised in Shrewsbury | - | - | 25.00% |
| As % of the Processes & Methodologies category | - | - | 33.33% |
| Number of daily rates quoted | 0 | 0 | 2 |
| 10th Percentile | - | - | £130 |
| 25th Percentile | - | - | £142 |
| Median daily rate (50th Percentile) | - | - | £163 |
| Median % change year-on-year | - | - | +25.00% |
| 75th Percentile | - | - | £182 |
| 90th Percentile | - | - | £193 |
| Shropshire median daily rate | £117 | - | £200 |
| % change year-on-year | - | - | +104.08% |
All Process and Methodology Skills
Shrewsbury
Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Shrewsbury with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 2 | 6 | 6 |
| As % of all contract IT jobs advertised in Shrewsbury | 66.67% | 75.00% | 75.00% |
| Number of daily rates quoted | 2 | 6 | 4 |
| 10th Percentile | - | £254 | £146 |
| 25th Percentile | - | £375 | £181 |
| Median daily rate (50th Percentile) | £200 | £450 | £241 |
| Median % change year-on-year | -55.56% | +86.53% | +60.83% |
| 75th Percentile | - | £513 | £315 |
| 90th Percentile | - | £531 | £366 |
| Shropshire median daily rate | £365 | £538 | £500 |
| % change year-on-year | -32.16% | +7.60% | +21.95% |
| Number of hourly rates quoted | 0 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £16.25 |
| Median hourly rate | - | - | £17.50 |
| Median % change year-on-year | - | - | +34.62% |
| 75th Percentile | - | - | £18.75 |
| 90th Percentile | - | - | - |
| Shropshire median hourly rate | £10.42 | £55.00 | £17.50 |
| % change year-on-year | -81.05% | +214.29% | +34.62% |
Customer Service
Job Vacancy Trend in Shrewsbury
Job postings citing Customer Service as a proportion of all IT jobs advertised in Shrewsbury.
Customer Service
Contractor Daily Rate Trend in Shrewsbury
3-month moving average daily rate quoted in jobs citing Customer Service in Shrewsbury.
Customer Service
Contractor Hourly Rate Trend in Shrewsbury
3-month moving average hourly rates quoted in jobs citing Customer Service in Shrewsbury.