The first table below looks at the demand for Cisco UCCX skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco UCCX over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Systems Management category for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Cisco Unified Contact Center Express
Rank 221 234 252
Rank change year-on-year
+13 +18
Contract jobs citing Cisco UCCX 2 8 7
As % of all contract IT jobs located in the South East 0.026% 0.079% 0.066%
As % of the Systems Management category 0.286% 1.163% 0.952%
Number of daily rates quoted 1 0 7
Average daily rate £200 - £435
UK excluding London average daily rate £355 - £435
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £19.00 £22.88 -
% change year-on-year
-16.93% -
All Systems Management
South East
Contract IT job ads with a match in the
Systems Management category
699 688 735
As % of all contract IT jobs located in the South East 8.981% 6.766% 6.965%
Number of daily rates quoted 371 325 280
Average daily rate £330 £328 £300
Average daily rate % change year-on-year
+0.76% +9.16%
90% offered a daily rate of more than £200 £225 £210
10% offered a daily rate of more than £450 £456 £450
UK excluding London average daily rate £330 £325 £300
% change year-on-year
+1.53% +8.33%
Number of hourly rates quoted 48 53 62
Average hourly rate £22.50 £17.50 £24.40
Average hourly rate % change year-on-year
+28.57% -28.27%
90% offered a hourly rate of more than £13.30 £13.50 £15.00
10% offered a hourly rate of more than £40.00 £45.00 £40.00
UK excluding London average hourly rate £20.00 £17.50 £24.00
% change year-on-year
+14.28% -27.08%
Cisco UCCX
England

Cisco UCCX
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Cisco UCCX across the South East region as a proportion of the total demand within the Systems Management category.

South East Cisco UCCX Jobs Demand Trend

Cisco UCCX
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco UCCX across the South East region.

South East Cisco UCCX Daily Rate Trend

Cisco UCCX
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco UCCX within the South East region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Berkshire - 1 - -
Kent - 1 £200 -
Cisco UCCX
England

Cisco UCCX
Top 28 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the South East region citing Cisco UCCX also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco UCCX.

1 5 (100.00%) Cisco
2 2 (40.00%) LDAP
2 2 (40.00%) Workflow
2 2 (40.00%) CTI
2 2 (40.00%) Cisco UCCE
2 2 (40.00%) Cisco CUCM
2 2 (40.00%) Verint
2 2 (40.00%) VoIP
3 1 (20.00%) Exchange Server 2010
3 1 (20.00%) XMPP
3 1 (20.00%) SQL Server 2005
3 1 (20.00%) Cisco ICM
3 1 (20.00%) Windows Server 2008
3 1 (20.00%) SQL Server 2008
3 1 (20.00%) Windows Server 2003
3 1 (20.00%) Migration
3 1 (20.00%) Cisco IPCC
3 1 (20.00%) CCVP
3 1 (20.00%) IP Telephony
3 1 (20.00%) SharePoint
3 1 (20.00%) MS Exchange
3 1 (20.00%) SQL Server
3 1 (20.00%) IIS
3 1 (20.00%) Windows
3 1 (20.00%) CCIE
3 1 (20.00%) CCNP
3 1 (20.00%) Active Directory
3 1 (20.00%) Cisco Certification

Cisco UCCX
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the South East region citing Cisco UCCX also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco UCCX. Up to 20 skills are shown per category.

Application Development
1 1 (20.00%) XMPP
Application Platforms
1 1 (20.00%) Exchange Server 2010
1 1 (20.00%) SharePoint
1 1 (20.00%) MS Exchange
1 1 (20.00%) IIS
Communications & Networking
1 2 (40.00%) LDAP
1 2 (40.00%) CTI
1 2 (40.00%) VoIP
2 1 (20.00%) Cisco ICM
2 1 (20.00%) IP Telephony
Database & Business Intelligence
1 1 (20.00%) SQL Server 2005
1 1 (20.00%) SQL Server 2008
1 1 (20.00%) SQL Server
Job Titles
1 2 (40.00%) Support Engineer
1 2 (40.00%) VoIP Engineer
2 1 (20.00%) Server Analyst
2 1 (20.00%) Analyst
2 1 (20.00%) Server Support
2 1 (20.00%) Support Analyst
2 1 (20.00%) Server Support Analyst
2 1 (20.00%) Cisco Engineer
2 1 (20.00%) Windows Support Analyst
Operating Systems
1 1 (20.00%) Windows Server 2008
1 1 (20.00%) Windows Server 2003
1 1 (20.00%) Windows
Processes & Methodologies
1 2 (40.00%) Workflow
2 1 (20.00%) Migration
Qualifications
1 1 (20.00%) CCVP
1 1 (20.00%) CCIE
1 1 (20.00%) CCNP
1 1 (20.00%) Cisco Certification
System Software
1 1 (20.00%) Active Directory
Systems Management
1 2 (40.00%) Cisco UCCE
1 2 (40.00%) Cisco CUCM
2 1 (20.00%) Cisco IPCC
Vendors
1 5 (100.00%) Cisco
2 2 (40.00%) Verint