Customer-Centric
West Midlands > Staffordshire
The following table provides summary statistics for contract job vacancies advertised in Staffordshire with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 29 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | - | 24 | - |
| Rank change year-on-year | - | - | - |
| Contract jobs citing Customer-Centricity | 0 | 2 | 0 |
| As % of all contract jobs advertised in Staffordshire | - | 1.37% | - |
| As % of the Processes & Methodologies category | - | 1.65% | - |
| Number of daily rates quoted | 0 | 2 | 0 |
| Median daily rate (50th Percentile) | - | £475 | - |
| West Midlands median daily rate | £550 | £512 | £600 |
| % change year-on-year | +7.53% | -14.75% | -22.58% |
All Process and Methodology Skills
Staffordshire
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Staffordshire with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 88 | 121 | 138 |
| As % of all contract IT jobs advertised in Staffordshire | 83.81% | 82.88% | 75.82% |
| Number of daily rates quoted | 61 | 90 | 103 |
| 10th Percentile | £213 | £163 | £168 |
| 25th Percentile | £325 | £303 | £285 |
| Median daily rate (50th Percentile) | £375 | £450 | £400 |
| Median % change year-on-year | -16.67% | +12.50% | +1.59% |
| 75th Percentile | £475 | £575 | £516 |
| 90th Percentile | £538 | £699 | £588 |
| West Midlands median daily rate | £500 | £512 | £488 |
| % change year-on-year | -2.34% | +5.03% | +16.42% |
| Number of hourly rates quoted | 8 | 2 | 10 |
| 10th Percentile | £13.87 | - | £13.20 |
| 25th Percentile | £15.13 | - | £14.13 |
| Median hourly rate | £40.00 | £22.41 | £19.05 |
| Median % change year-on-year | +78.49% | +17.64% | +6.42% |
| 75th Percentile | £51.25 | - | £19.77 |
| 90th Percentile | £56.13 | - | £20.37 |
| West Midlands median hourly rate | £22.50 | £17.72 | £17.00 |
| % change year-on-year | +26.98% | +4.24% | +1.07% |
Customer-Centricity
Job Vacancy Trend in Staffordshire
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Staffordshire.
Customer-Centricity
Contractor Daily Rate Trend in Staffordshire
3-month moving average daily rate quoted in jobs citing Customer-Centricity in Staffordshire.