The table below looks at the statistics for Cisco UCCE skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco UCCE over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Cisco Unified Contact Center Enterprise
Rank 576 574 557
Rank change year-on-year
-2 -17
Contract jobs citing Cisco UCCE 36 13 18
As % of all contract IT jobs located in the UK 0.062% 0.025% 0.033%
As % of the Systems Management category 0.78% 0.35% 0.52%
Number of daily rates quoted 16 6 7
Average daily rate
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£463 £388 £488
Average daily rate % change year-on-year
+19.35% -20.51%
90% offered a daily rate of more than £321 £338 £335
10% offered a daily rate of more than £586 £513 £550
UK excluding London average daily rate £450 £438 £550
% change year-on-year
+2.85% -20.45%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised across the UK.

Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
4589 3665 3493
As % of all contract IT jobs located in the UK 7.91% 7.00% 6.48%
Number of daily rates quoted 2819 2243 1834
Average daily rate £400 £375 £363
Average daily rate % change year-on-year
+6.66% +3.44%
90% offered a daily rate of more than £250 £225 £200
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £360 £340 £325
% change year-on-year
+5.88% +4.61%
Number of hourly rates quoted 195 158 187
Average hourly rate £21.50 £21.75 £20.00
Average hourly rate % change year-on-year
-1.14% +8.75%
90% offered a hourly rate of more than £12.00 £13.40 £10.50
10% offered a hourly rate of more than £45.00 £40.00 £37.00
UK excluding London average hourly rate £21.69 £23.20 £19.50
% change year-on-year
-6.51% +18.97%

Cisco UCCE
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Cisco UCCE within the UK as a proportion of the total demand within the Systems Management category.

Cisco UCCE Jobs Demand Trend in the UK

Cisco UCCE
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco UCCE within the UK.

Cisco UCCE Daily Rate Trend in the UK

Cisco UCCE
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco UCCE within the UK over the 3 months to 31 October 2014.

Cisco UCCE Daily Rate Histogram in the UK

Cisco UCCE
Top 23 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco UCCE within the UK over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -11 36 £463 +19.35% 2
London +20 22 £500 +29.03% 1
South East -10 13 £450 +50.00%
City of London +18 8 £480 +23.87%
Berkshire - 8 £463 -
Reading - 6 £463 -
East of England - 4 £490 - 1
Surrey - 1 - -
West Yorkshire - - - -
Yorkshire - - - -
Milton Keynes - - - -
Oxford - - - -
West Midlands - - - -
Buckinghamshire - - - -
Essex - - - - 1
Kent - - - -
Oxfordshire - - - -
County Antrim - - - -
Belfast - - - -
Birmingham - - - -
Brentwood - - - - 1
Halifax - - - -
Northern Ireland - - - -

Cisco UCCE
Top 30 Related IT Skills

For the 6 months to 31 October 2014, IT contractor jobs within the UK citing Cisco UCCE also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco UCCE.

1 70 (97.22%) Cisco
2 37 (51.39%) Cisco CUCM
3 28 (38.89%) Cisco Certification
4 25 (34.72%) CCNP
5 23 (31.94%) Cisco UCCX
6 15 (20.83%) VoIP
7 14 (19.44%) VXML
8 12 (16.67%) Cisco ICM
9 11 (15.28%) Finance
9 11 (15.28%) CCNA
10 10 (13.89%) Firewall
11 9 (12.50%) CCVP
11 9 (12.50%) CCIE
12 8 (11.11%) CheckPoint
12 8 (11.11%) EIGRP
12 8 (11.11%) Banking
12 8 (11.11%) VLAN
13 7 (9.72%) Cisco IPT
13 7 (9.72%) CCDA
14 6 (8.33%) LAN
14 6 (8.33%) WAN
14 6 (8.33%) Wireless
14 6 (8.33%) Telecoms
14 6 (8.33%) Unified Communications
15 5 (6.94%) Lync
15 5 (6.94%) XMPP
15 5 (6.94%) IVR
16 4 (5.56%) Microsoft
16 4 (5.56%) Verint
16 4 (5.56%) Cisco ICM Scripting

Cisco UCCE
Top Related IT Skills by Category

For the 6 months to 31 October 2014, IT contractor jobs within the UK citing Cisco UCCE also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco UCCE. Up to 20 skills are shown per category.

Application Platforms
1 5 (6.94%) Lync
2 2 (2.78%) Exchange Server 2013
2 2 (2.78%) MS Exchange
Applications
1 2 (2.78%) MS Excel
Communications & Networking
1 15 (20.83%) VoIP
2 12 (16.67%) Cisco ICM
3 10 (13.89%) Firewall
4 8 (11.11%) VLAN
4 8 (11.11%) EIGRP
5 7 (9.72%) Cisco IPT
6 6 (8.33%) WAN
6 6 (8.33%) Wireless
6 6 (8.33%) Unified Communications
6 6 (8.33%) LAN
7 3 (4.17%) IP Telephony
8 2 (2.78%) NetScaler
8 2 (2.78%) MPLS
8 2 (2.78%) MGCP
8 2 (2.78%) H.323
8 2 (2.78%) Cisco IOS
9 1 (1.39%) Cisco Nexus
General
1 11 (15.28%) Finance
2 8 (11.11%) Banking
3 6 (8.33%) Telecoms
4 1 (1.39%) Financial Institution
Job Titles
1 43 (59.72%) Cisco Engineer
2 15 (20.83%) Voice Engineer
3 14 (19.44%) Consultant
4 11 (15.28%) Cisco Voice Engineer
5 8 (11.11%) Cisco Consultant
5 8 (11.11%) Telephony Engineer
6 6 (8.33%) Cisco IPT Engineer
7 4 (5.56%) Technical Consultant
7 4 (5.56%) Analyst
7 4 (5.56%) Cisco Technical Consultant
7 4 (5.56%) Cisco Support
8 3 (4.17%) Network Analyst
9 2 (2.78%) Senior Analyst
9 2 (2.78%) Cisco Network Analyst
9 2 (2.78%) Cisco Analyst
9 2 (2.78%) Senior Network Analyst
9 2 (2.78%) Senior Cisco Network Analyst
9 2 (2.78%) Senior Cisco Analyst
9 2 (2.78%) Voice Consultant
9 2 (2.78%) Cisco Voice Consultant
Libraries, Frameworks & Software Standards
1 14 (19.44%) VXML
2 5 (6.94%) XMPP
Miscellaneous
1 5 (6.94%) IVR
2 2 (2.78%) Analytical Skills
3 1 (1.39%) Statistics
3 1 (1.39%) Wiki
Operating Systems
1 2 (2.78%) Windows
2 1 (1.39%) Linux
2 1 (1.39%) Windows 2000
2 1 (1.39%) Windows NT
2 1 (1.39%) UNIX
Processes & Methodologies
1 4 (5.56%) Cisco ICM Scripting
2 3 (4.17%) Line Management
2 3 (4.17%) Project Management
2 3 (4.17%) Service Management
2 3 (4.17%) Change Management
2 3 (4.17%) Contact Management
2 3 (4.17%) Stakeholder Management
3 2 (2.78%) Migration
4 1 (1.39%) Release Management
4 1 (1.39%) Performance Tuning
4 1 (1.39%) ITIL
4 1 (1.39%) Data Modelling
Programming Languages
1 1 (1.39%) C
1 1 (1.39%) SQL
Qualifications
1 28 (38.89%) Cisco Certification
2 25 (34.72%) CCNP
3 11 (15.28%) CCNA
4 9 (12.50%) CCVP
4 9 (12.50%) CCIE
5 7 (9.72%) CCDA
6 1 (1.39%) CCIP
Quality Assurance & Compliance
1 1 (1.39%) SLA
1 1 (1.39%) Sarbanes-Oxley
Systems Management
1 37 (51.39%) Cisco CUCM
2 23 (31.94%) Cisco UCCX
3 2 (2.78%) CA Spectrum
4 1 (1.39%) Cisco IPCC
Vendors
1 70 (97.22%) Cisco
2 8 (11.11%) CheckPoint
3 4 (5.56%) Verint
3 4 (5.56%) Microsoft
4 3 (4.17%) RightFax
5 2 (2.78%) CA
5 2 (2.78%) Citrix
6 1 (1.39%) Avaya