The table below looks at the statistics for Cisco UCCX skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco UCCX over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Cisco Unified Contact Center Express (Unified CCX)
Rank 577 557 498
Rank change year-on-year
-20 -59
Contract jobs citing Cisco UCCX 30 25 51
As % of all contract IT jobs located in the UK 0.055% 0.047% 0.11%
As % of the Systems Management category 0.71% 0.62% 1.49%
Number of daily rates quoted 20 13 31
Average daily rate
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of your Daily Rate
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£375 £300 £375
Average daily rate % change year-on-year
+25.00% -20.00%
90% offered a daily rate of more than £244 £288 £300
10% offered a daily rate of more than £430 £325 £500
UK excluding London average daily rate £350 £300 £355
% change year-on-year
+16.66% -15.49%
Number of hourly rates quoted 0 0 3
Average hourly rate - - £19.00
UK excluding London average hourly rate - - £19.00

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised across the UK.

Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
4235 4040 3416
As % of all contract IT jobs located in the UK 7.82% 7.67% 7.25%
Number of daily rates quoted 2646 2386 1935
Average daily rate £400 £380 £375
Average daily rate % change year-on-year
+5.26% +1.33%
90% offered a daily rate of more than £250 £225 £243
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £375 £350 £325
% change year-on-year
+7.14% +7.69%
Number of hourly rates quoted 182 148 179
Average hourly rate £20.19 £25.00 £20.00
Average hourly rate % change year-on-year
-19.26% +25.00%
90% offered a hourly rate of more than £12.50 £12.00 £12.50
10% offered a hourly rate of more than £34.60 £45.00 £40.00
UK excluding London average hourly rate £20.19 £25.00 £20.00
% change year-on-year
-19.26% +25.00%

Cisco UCCX
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Cisco UCCX within the UK as a proportion of the total demand within the Systems Management category.

Cisco UCCX Jobs Demand Trend in the UK

Cisco UCCX
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco UCCX within the UK.

Cisco UCCX Daily Rate Trend in the UK

Cisco UCCX
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco UCCX within the UK over the 3 months to 22 May 2015.

Cisco UCCX Daily Rate Histogram in the UK

Cisco UCCX
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco UCCX within the UK.

Cisco UCCX Hourly Rate Trend in the UK

Cisco UCCX
Top 21 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco UCCX within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -21 30 £375 +25.00% 10
London -12 10 £380 +23.57% 2
South East -10 8 £350 - 2
Yorkshire - 8 £375 - 2
Berkshire - 7 £375 - 2
West Yorkshire - 7 £350 - 2
Halifax - 5 £350 -
Reading - 3 £438 -
East of England +3 2 £375 +25.00% 2
City of London +2 1 £425 +47.82%
Hertfordshire -5 1 £375 +21.95%
Oxfordshire -21 1 £190 -
Essex - 1 - -
North West - 1 - - 2
West Midlands - 1 £350 -
Watford - 1 £375 -
Manchester - 1 - - 1
Huddersfield - 1 £400 -
Leeds - 1 - - 2
Birmingham - 1 £350 -
Bracknell - 1 £500 -

Cisco UCCX
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT contractor jobs within the UK citing Cisco UCCX also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco UCCX.

1 67 (98.53%) Cisco
2 34 (50.00%) Cisco CUCM
3 32 (47.06%) Cisco Certification
4 21 (30.88%) Cisco UCCE
5 20 (29.41%) Cisco ICM
6 18 (26.47%) VoIP
7 16 (23.53%) CCNP
7 16 (23.53%) Contact Management
8 12 (17.65%) Firewall
8 12 (17.65%) Unified Communications
9 11 (16.18%) Change Management
9 11 (16.18%) IP Telephony
10 10 (14.71%) XMPP
10 10 (14.71%) CA
10 10 (14.71%) CA Spectrum
11 9 (13.24%) NetScaler
11 9 (13.24%) Citrix
11 9 (13.24%) Service Management
11 9 (13.24%) CCVP
12 8 (11.76%) Telecoms
13 7 (10.29%) CCNA
13 7 (10.29%) LAN
13 7 (10.29%) Line Management
14 6 (8.82%) VMware
15 5 (7.35%) Migration
15 5 (7.35%) Cisco IPCC
15 5 (7.35%) WAN
15 5 (7.35%) MS Excel
15 5 (7.35%) H.323
15 5 (7.35%) CCIE

Cisco UCCX
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT contractor jobs within the UK citing Cisco UCCX also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco UCCX. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.47%) Exchange Server 2007
1 1 (1.47%) MS Exchange
1 1 (1.47%) Lync
Applications
1 5 (7.35%) MS Excel
2 3 (4.41%) MS PowerPoint
2 3 (4.41%) MS Visio
Communications & Networking
1 20 (29.41%) Cisco ICM
2 18 (26.47%) VoIP
3 12 (17.65%) Firewall
3 12 (17.65%) Unified Communications
4 11 (16.18%) IP Telephony
5 9 (13.24%) NetScaler
6 7 (10.29%) LAN
7 5 (7.35%) WAN
7 5 (7.35%) H.323
8 4 (5.88%) Cisco Nexus
8 4 (5.88%) Internet
8 4 (5.88%) TCP/IP
8 4 (5.88%) Cisco IPT
9 3 (4.41%) Network Security
9 3 (4.41%) PBX
9 3 (4.41%) ISDN
9 3 (4.41%) WebEx
10 2 (2.94%) Wireless
10 2 (2.94%) SCCP
10 2 (2.94%) MPLS
Database & Business Intelligence
1 1 (1.47%) SQL Server 2008
1 1 (1.47%) SQL Server
General
1 8 (11.76%) Telecoms
2 3 (4.41%) Retail
2 3 (4.41%) Finance
3 1 (1.47%) French Language
3 1 (1.47%) German Language
3 1 (1.47%) Spanish Language
3 1 (1.47%) Banking
Job Titles
1 24 (35.29%) Voice Engineer
2 11 (16.18%) Cisco Engineer
3 10 (14.71%) Consultant
3 10 (14.71%) Network Engineer
4 9 (13.24%) Cisco Voice Engineer
5 4 (5.88%) Architect
5 4 (5.88%) Cisco Consultant
6 3 (4.41%) Technical Solutions Architect
6 3 (4.41%) Voice Specialist
6 3 (4.41%) Network Specialist
6 3 (4.41%) Cisco Specialist
6 3 (4.41%) VoIP Engineer
6 3 (4.41%) Technical Architect
6 3 (4.41%) Solutions Architect
6 3 (4.41%) Monitoring Specialist
6 3 (4.41%) Cisco Voice Specialist
6 3 (4.41%) Senior Voice Engineer
7 2 (2.94%) Operations Engineer
7 2 (2.94%) IP Engineer
7 2 (2.94%) Network Operations Engineer
Libraries, Frameworks & Software Standards
1 10 (14.71%) XMPP
2 1 (1.47%) Web Services
Miscellaneous
1 4 (5.88%) IVR
2 3 (4.41%) Video Conferencing
3 2 (2.94%) Management Information System
3 2 (2.94%) Computer Science
4 1 (1.47%) Handset
4 1 (1.47%) Analytical Skills
4 1 (1.47%) Social Media
Operating Systems
1 2 (2.94%) Windows
2 1 (1.47%) Windows Server 2008
2 1 (1.47%) Linux
2 1 (1.47%) UNIX
2 1 (1.47%) Windows Server 2003
2 1 (1.47%) Windows Server 2012
Processes & Methodologies
1 16 (23.53%) Contact Management
2 11 (16.18%) Change Management
3 9 (13.24%) Service Management
4 7 (10.29%) Line Management
5 5 (7.35%) Migration
5 5 (7.35%) Capacity Management
6 4 (5.88%) Network Monitoring
7 3 (4.41%) Project Management
7 3 (4.41%) Cisco ICM Scripting
8 2 (2.94%) Infrastructure Management
8 2 (2.94%) Kalman Filter
8 2 (2.94%) PRINCE2
8 2 (2.94%) Business Intelligence
8 2 (2.94%) Disaster Recovery
9 1 (1.47%) Problem Management
9 1 (1.47%) Load Balancing
9 1 (1.47%) Supplier Management
9 1 (1.47%) Speech Recognition
9 1 (1.47%) Network Design
9 1 (1.47%) CRM
Programming Languages
1 3 (4.41%) SQL
1 3 (4.41%) C
2 1 (1.47%) Java
2 1 (1.47%) VBScript
Qualifications
1 32 (47.06%) Cisco Certification
2 16 (23.53%) CCNP
3 9 (13.24%) CCVP
4 7 (10.29%) CCNA
5 5 (7.35%) CCIE
6 2 (2.94%) Degree
7 1 (1.47%) MCITP
7 1 (1.47%) SC Cleared
7 1 (1.47%) Security Cleared
7 1 (1.47%) MCSE
7 1 (1.47%) Microsoft Certification
System Software
1 2 (2.94%) Active Directory
2 1 (1.47%) VMware Infrastructure
2 1 (1.47%) Microsoft App-V
2 1 (1.47%) vSphere
2 1 (1.47%) VMware ESXi
2 1 (1.47%) BitLocker
Systems Management
1 34 (50.00%) Cisco CUCM
2 21 (30.88%) Cisco UCCE
3 10 (14.71%) CA Spectrum
4 5 (7.35%) Cisco IPCC
5 1 (1.47%) SCOM
Vendors
1 67 (98.53%) Cisco
2 10 (14.71%) CA
3 9 (13.24%) Citrix
4 6 (8.82%) VMware
5 5 (7.35%) SolarWinds
6 4 (5.88%) CheckPoint
6 4 (5.88%) Microsoft
7 3 (4.41%) F5
8 2 (2.94%) Verint
9 1 (1.47%) Kaspersky
9 1 (1.47%) Dell
9 1 (1.47%) Symantec
9 1 (1.47%) Salesforce.com
9 1 (1.47%) Juniper
9 1 (1.47%) Genesys
9 1 (1.47%) BT
9 1 (1.47%) Syntegra
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