The table below looks at the statistics for Cisco UCCX skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco UCCX over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Cisco Unified Contact Center Express (Unified CCX)
Rank 554 551 507
Rank change year-on-year
-3 -44
Contract jobs citing Cisco UCCX 35 37 43
As % of all contract IT jobs located in the UK 0.064% 0.069% 0.092%
As % of the Systems Management category 0.83% 0.93% 1.40%
Number of daily rates quoted 21 28 28
Average daily rate
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£375 £338 £353
Average daily rate % change year-on-year
+11.11% -4.25%
90% offered a daily rate of more than £350 £280 £275
10% offered a daily rate of more than £475 £475 £436
UK excluding London average daily rate £400 £425 £325
% change year-on-year
-5.93% +30.84%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £26.75
UK excluding London average hourly rate - - £26.75

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised across the UK.

Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
4238 4000 3061
As % of all contract IT jobs located in the UK 7.71% 7.51% 6.58%
Number of daily rates quoted 2571 2269 1752
Average daily rate £417 £400 £375
Average daily rate % change year-on-year
+4.25% +6.66%
90% offered a daily rate of more than £250 £225 £225
10% offered a daily rate of more than £550 £525 £500
UK excluding London average daily rate £375 £350 £338
% change year-on-year
+7.14% +3.70%
Number of hourly rates quoted 172 170 173
Average hourly rate £20.19 £21.00 £20.13
Average hourly rate % change year-on-year
-3.88% +4.34%
90% offered a hourly rate of more than £12.50 £14.10 £11.50
10% offered a hourly rate of more than £40.00 £45.00 £35.90
UK excluding London average hourly rate £21.00 £23.25 £20.25
% change year-on-year
-9.67% +14.81%

Cisco UCCX
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Cisco UCCX within the UK as a proportion of the total demand within the Systems Management category.

Cisco UCCX Jobs Demand Trend in the UK

Cisco UCCX
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco UCCX within the UK.

Cisco UCCX Daily Rate Trend in the UK

Cisco UCCX
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco UCCX within the UK over the 3 months to 31 March 2015.

Cisco UCCX Daily Rate Histogram in the UK

Cisco UCCX
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco UCCX within the UK.

Cisco UCCX Hourly Rate Trend in the UK

Cisco UCCX
Top 29 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco UCCX within the UK over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -10 34 £375 +11.11% 7
London +9 20 £363 +25.54% 1
Yorkshire -5 5 £350 - 1
West Yorkshire -8 5 £350 -
South East -36 5 £438 -5.40% 3
Halifax - 5 £350 -
Berkshire +2 4 £400 -
City of London +12 3 £400 +39.13% 1
Reading 0 2 £438 +25.00%
Surrey - 1 £520 - 2
West Sussex - - - -
East Midlands - - - -
Derbyshire - - - -
Essex - - - -
Hertfordshire - - - - 1
North Yorkshire - - - -
Oxfordshire - - - - 1
Watford - - - - 1
York - - - -
Newbury - - - -
Oxford - - - -
Horsham - - - -
Kingston Upon Thames - - - -
Brentwood - - - -
Crawley - - - -
Derby - - - -
Greenwich - - - -
Southwark - - - -
East of England - - - - 1

Cisco UCCX
Top 30 Related IT Skills

For the 6 months to 31 March 2015, IT contractor jobs within the UK citing Cisco UCCX also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco UCCX.

1 71 (100.00%) Cisco
2 46 (64.79%) Cisco CUCM
3 37 (52.11%) Cisco Certification
4 30 (42.25%) Cisco UCCE
5 26 (36.62%) Cisco ICM
6 22 (30.99%) Contact Management
7 18 (25.35%) Change Management
7 18 (25.35%) Firewall
8 17 (23.94%) Citrix
8 17 (23.94%) NetScaler
9 16 (22.54%) CA Spectrum
9 16 (22.54%) CA
9 16 (22.54%) VoIP
10 15 (21.13%) CCNP
10 15 (21.13%) Service Management
11 14 (19.72%) Line Management
12 13 (18.31%) Unified Communications
13 11 (15.49%) IP Telephony
14 7 (9.86%) CCVP
14 7 (9.86%) CCNA
14 7 (9.86%) LAN
14 7 (9.86%) Cisco IPT
15 6 (8.45%) WAN
15 6 (8.45%) CCIE
16 5 (7.04%) VMware
16 5 (7.04%) SolarWinds
16 5 (7.04%) Capacity Management
17 4 (5.63%) Telecoms
17 4 (5.63%) Cisco IPCC
17 4 (5.63%) H.323

Cisco UCCX
Top Related IT Skills by Category

For the 6 months to 31 March 2015, IT contractor jobs within the UK citing Cisco UCCX also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco UCCX. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.41%) MS Exchange
1 1 (1.41%) Exchange Server 2007
1 1 (1.41%) Lync
Applications
1 3 (4.23%) MS Excel
2 1 (1.41%) MS Visio
2 1 (1.41%) MS PowerPoint
Communications & Networking
1 26 (36.62%) Cisco ICM
2 18 (25.35%) Firewall
3 17 (23.94%) NetScaler
4 16 (22.54%) VoIP
5 13 (18.31%) Unified Communications
6 11 (15.49%) IP Telephony
7 7 (9.86%) LAN
7 7 (9.86%) Cisco IPT
8 6 (8.45%) WAN
9 4 (5.63%) H.323
10 3 (4.23%) Network Security
11 2 (2.82%) Cisco Nexus
11 2 (2.82%) Internet
11 2 (2.82%) Wireless
12 1 (1.41%) PBX
12 1 (1.41%) PSTN
12 1 (1.41%) Cisco IOS
12 1 (1.41%) Cisco PIX
12 1 (1.41%) MPLS
12 1 (1.41%) BGP
Database & Business Intelligence
1 1 (1.41%) SQL Server
1 1 (1.41%) SQL Server 2008
General
1 4 (5.63%) Telecoms
2 3 (4.23%) Finance
3 2 (2.82%) Banking
4 1 (1.41%) Retail
4 1 (1.41%) French Language
4 1 (1.41%) German Language
4 1 (1.41%) Spanish Language
Job Titles
1 35 (49.30%) Voice Engineer
2 14 (19.72%) Cisco Engineer
3 11 (15.49%) Consultant
3 11 (15.49%) Cisco Voice Engineer
4 10 (14.08%) Network Engineer
5 5 (7.04%) Cisco Consultant
6 4 (5.63%) Communications Engineer
7 3 (4.23%) Network Specialist
7 3 (4.23%) Cisco Specialist
7 3 (4.23%) Voice Specialist
7 3 (4.23%) Cisco Voice Specialist
7 3 (4.23%) Monitoring Specialist
8 2 (2.82%) Cisco IPT Engineer
8 2 (2.82%) Voice Consultant
8 2 (2.82%) IP Engineer
8 2 (2.82%) Communications Manager
8 2 (2.82%) Cisco Network Engineer
8 2 (2.82%) Architect
9 1 (1.41%) Project Manager
9 1 (1.41%) Analyst
Libraries, Frameworks & Software Standards
1 3 (4.23%) XMPP
Miscellaneous
1 3 (4.23%) Video Conferencing
2 2 (2.82%) Analytical Skills
2 2 (2.82%) IVR
Operating Systems
1 3 (4.23%) Windows
2 1 (1.41%) Windows Server 2003
2 1 (1.41%) Windows Server 2008
2 1 (1.41%) Windows Server 2012
2 1 (1.41%) UNIX
Processes & Methodologies
1 22 (30.99%) Contact Management
2 18 (25.35%) Change Management
3 15 (21.13%) Service Management
4 14 (19.72%) Line Management
5 5 (7.04%) Capacity Management
6 4 (5.63%) ITIL
7 3 (4.23%) Migration
7 3 (4.23%) Network Monitoring
8 2 (2.82%) Cisco ICM Scripting
8 2 (2.82%) Project Management
8 2 (2.82%) Load Balancing
9 1 (1.41%) Problem Management
9 1 (1.41%) Capacity Planning
9 1 (1.41%) Network Management
9 1 (1.41%) Root Cause Analysis
9 1 (1.41%) WAN Optimisation
9 1 (1.41%) ITSM
9 1 (1.41%) PRINCE2
9 1 (1.41%) Network Design
9 1 (1.41%) Systems Analysis
Programming Languages
1 3 (4.23%) C
2 2 (2.82%) SQL
Qualifications
1 37 (52.11%) Cisco Certification
2 15 (21.13%) CCNP
3 7 (9.86%) CCNA
3 7 (9.86%) CCVP
4 6 (8.45%) CCIE
5 1 (1.41%) MCSE
5 1 (1.41%) CCDA
5 1 (1.41%) MCITP
5 1 (1.41%) SC Cleared
5 1 (1.41%) Security Cleared
5 1 (1.41%) Microsoft Certification
System Software
1 2 (2.82%) Active Directory
2 1 (1.41%) Microsoft App-V
2 1 (1.41%) vSphere
2 1 (1.41%) VMware ESXi
Systems Management
1 46 (64.79%) Cisco CUCM
2 30 (42.25%) Cisco UCCE
3 16 (22.54%) CA Spectrum
4 4 (5.63%) Cisco IPCC
5 1 (1.41%) SCOM
Vendors
1 71 (100.00%) Cisco
2 17 (23.94%) Citrix
3 16 (22.54%) CA
4 5 (7.04%) SolarWinds
4 5 (7.04%) VMware
5 4 (5.63%) CheckPoint
6 3 (4.23%) F5
6 3 (4.23%) Microsoft
7 1 (1.41%) Dell
7 1 (1.41%) Juniper
7 1 (1.41%) Brocade
7 1 (1.41%) Polycom
7 1 (1.41%) Kaspersky
7 1 (1.41%) Riverbed
7 1 (1.41%) Verint
7 1 (1.41%) Symantec
7 1 (1.41%) Aruba
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