The table below looks at the statistics for Cisco UCCX skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco UCCX over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Cisco Unified Contact Center Express (Unified CCX)
Rank 578 560 547
Rank change year-on-year
-18 -13
Contract jobs citing Cisco UCCX 28 19 44
As % of all contract IT jobs located in the UK 0.050% 0.036% 0.076%
As % of the Systems Management category 0.65% 0.50% 1.16%
Number of daily rates quoted 14 10 22
Average daily rate
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of your Daily Rate
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£325 £413 £394
Average daily rate % change year-on-year
-21.21% +4.76%
90% offered a daily rate of more than £275 £300 £280
10% offered a daily rate of more than £478 £450 £450
UK excluding London average daily rate £270 £425 £280
% change year-on-year
-36.47% +51.78%
Number of hourly rates quoted 1 0 3
Average hourly rate £25.00 - £25.00
UK excluding London average hourly rate £25.00 - £25.00

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised across the UK.

Systems Management Category
UK
Contract IT job ads with a match in the
Systems Management category
4318 3818 3795
As % of all contract IT jobs located in the UK 7.63% 7.24% 6.56%
Number of daily rates quoted 2550 2217 1968
Average daily rate £391 £375 £350
Average daily rate % change year-on-year
+4.33% +7.14%
90% offered a daily rate of more than £238 £211 £213
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £350 £338 £315
% change year-on-year
+3.70% +7.14%
Number of hourly rates quoted 147 152 176
Average hourly rate £19.50 £21.00 £19.50
Average hourly rate % change year-on-year
-7.14% +7.69%
90% offered a hourly rate of more than £11.07 £12.99 £11.00
10% offered a hourly rate of more than £45.35 £40.11 £35.70
UK excluding London average hourly rate £20.06 £20.00 £18.00
% change year-on-year
+0.30% +11.11%

Cisco UCCX
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Cisco UCCX within the UK as a proportion of the total demand within the Systems Management category.

Cisco UCCX Jobs Demand Trend in the UK

Cisco UCCX
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco UCCX within the UK.

Cisco UCCX Daily Rate Trend in the UK

Cisco UCCX
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco UCCX within the UK over the 3 months to 29 August 2014.

Cisco UCCX Daily Rate Histogram in the UK

Cisco UCCX
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco UCCX within the UK.

Cisco UCCX Hourly Rate Trend in the UK

Cisco UCCX
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco UCCX within the UK over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -11 26 £325 -21.21% 5
London +33 23 £356 -6.25% 3
City of London +31 15 £325 - 2
South East -21 1 £295 -34.44% 1
East of England -26 1 - -
South West -38 1 - -
Oxfordshire - 1 £295 -
Oxford - 1 £295 -
Gloucestershire - 1 - -
Hampshire - - - -
Hertfordshire - - - -
Kent - - - -
Middlesex - - - -
Basingstoke - - - -
Epsom - - - -
Gloucester - - - -
Guildford - - - -
Kingston Upon Thames - - - -
Leatherhead - - - - 1
Leeds - - - -
Reading - - - -
Slough - - - -
Solihull - - - -
Swindon - - - -
Watford - - - -
Bedfordshire - - - -
Berkshire - - - -
Shropshire - - - -
Surrey - - - - 1
West Yorkshire - - - -

Cisco UCCX
Top 30 Related IT Skills

For the 6 months to 29 August 2014, IT contractor jobs within the UK citing Cisco UCCX also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco UCCX.

1 51 (100.00%) Cisco
2 37 (72.55%) Cisco CUCM
3 34 (66.67%) Cisco Certification
4 29 (56.86%) Firewall
5 27 (52.94%) Cisco UCCE
6 26 (50.98%) CCNP
7 21 (41.18%) VoIP
8 19 (37.25%) CheckPoint
9 17 (33.33%) EIGRP
9 17 (33.33%) Banking
10 16 (31.37%) CCVP
10 16 (31.37%) VLAN
11 15 (29.41%) Finance
12 10 (19.61%) Wireless
12 10 (19.61%) CCNA
13 9 (17.65%) Cisco IOS
13 9 (17.65%) Cisco ASA
14 7 (13.73%) VPN
15 6 (11.76%) WAN
15 6 (11.76%) LAN
15 6 (11.76%) Unified Communications
16 5 (9.80%) Telecoms
17 4 (7.84%) CCIE
17 4 (7.84%) XMPP
17 4 (7.84%) CA
18 3 (5.88%) NetScaler
18 3 (5.88%) CA Spectrum
18 3 (5.88%) Video Conferencing
18 3 (5.88%) Cisco ICM
18 3 (5.88%) Problem Management

Cisco UCCX
Top Related IT Skills by Category

For the 6 months to 29 August 2014, IT contractor jobs within the UK citing Cisco UCCX also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco UCCX. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.96%) Lync
Business Applications
1 1 (1.96%) Dynamics NAV
Communications & Networking
1 29 (56.86%) Firewall
2 21 (41.18%) VoIP
3 17 (33.33%) EIGRP
4 16 (31.37%) VLAN
5 10 (19.61%) Wireless
6 9 (17.65%) Cisco IOS
6 9 (17.65%) Cisco ASA
7 7 (13.73%) VPN
8 6 (11.76%) WAN
8 6 (11.76%) LAN
8 6 (11.76%) Unified Communications
9 3 (5.88%) NetScaler
9 3 (5.88%) Cisco ICM
9 3 (5.88%) PSTN
9 3 (5.88%) ISDN
10 2 (3.92%) Wi-Fi
10 2 (3.92%) Cisco Nexus
10 2 (3.92%) PABX
10 2 (3.92%) Network Security
10 2 (3.92%) Cisco IPT
General
1 17 (33.33%) Banking
2 15 (29.41%) Finance
3 5 (9.80%) Telecoms
4 2 (3.92%) Investment Banking
5 1 (1.96%) Retail
Job Titles
1 25 (49.02%) Cisco Engineer
2 16 (31.37%) Telephony Engineer
3 9 (17.65%) Cisco Support
3 9 (17.65%) Voice Engineer
4 6 (11.76%) Network Support
4 6 (11.76%) Network Engineer
5 5 (9.80%) VoIP Engineer
5 5 (9.80%) Cisco VoIP Engineer
6 4 (7.84%) Cisco Voice Engineer
7 3 (5.88%) Voice Support Engineer
7 3 (5.88%) Support Engineer
8 1 (1.96%) Support Consultant
8 1 (1.96%) Architect
8 1 (1.96%) Consultant
8 1 (1.96%) Systems Manager
8 1 (1.96%) Network Manager
8 1 (1.96%) Infrastructure Manager
8 1 (1.96%) Cisco Consultant
8 1 (1.96%) Cisco IPT Engineer
8 1 (1.96%) Cisco Network Engineer
Libraries, Frameworks & Software Standards
1 4 (7.84%) XMPP
Miscellaneous
1 3 (5.88%) Video Conferencing
2 1 (1.96%) Management Information System
2 1 (1.96%) Data Protection Act
Operating Systems
1 1 (1.96%) Windows
1 1 (1.96%) Windows Server 2003
1 1 (1.96%) Windows Server 2008
Processes & Methodologies
1 3 (5.88%) ITIL
1 3 (5.88%) Service Management
1 3 (5.88%) Change Management
1 3 (5.88%) Contact Management
1 3 (5.88%) Problem Management
2 2 (3.92%) Project Management
2 2 (3.92%) Incident Management
2 2 (3.92%) Capacity Planning
2 2 (3.92%) Migration
2 2 (3.92%) Service Delivery
3 1 (1.96%) CRM
3 1 (1.96%) Systems Analysis
3 1 (1.96%) ITSM
3 1 (1.96%) Capacity Management
3 1 (1.96%) Data Protection
Qualifications
1 34 (66.67%) Cisco Certification
2 26 (50.98%) CCNP
3 16 (31.37%) CCVP
4 10 (19.61%) CCNA
5 4 (7.84%) CCIE
6 2 (3.92%) Citrix Certification
6 2 (3.92%) ITIL Certification
7 1 (1.96%) Degree
7 1 (1.96%) Security Cleared
Quality Assurance & Compliance
1 1 (1.96%) SLA
System Software
1 3 (5.88%) Active Directory
2 1 (1.96%) VMware Infrastructure
2 1 (1.96%) Veritas Cluster Server
Systems Management
1 37 (72.55%) Cisco CUCM
2 27 (52.94%) Cisco UCCE
3 3 (5.88%) CA Spectrum
4 1 (1.96%) Cisco Prime
4 1 (1.96%) CiscoWorks
Vendors
1 51 (100.00%) Cisco
2 19 (37.25%) CheckPoint
3 4 (7.84%) CA
4 3 (5.88%) Microsoft
4 3 (5.88%) Citrix
5 1 (1.96%) Avaya
5 1 (1.96%) VMware
5 1 (1.96%) Computacenter
5 1 (1.96%) Tandberg
5 1 (1.96%) SolarWinds
5 1 (1.96%) F5
5 1 (1.96%) Ericsson
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