The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the Uxbridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Uxbridge region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 10 3 8
Rank change year-on-year
-7 +5
Contract jobs citing Service Delivery 12 22 21
As % of all contract IT jobs located in Uxbridge 8.57% 20.00% 11.48%
As % of the Processes & Methodologies category 9.68% 24.18% 13.82%
Number of daily rates quoted 9 19 14
Average daily rate £360 £470 £485
Average daily rate % change year-on-year
-23.40% -2.99%
90% offered a daily rate of more than £316 £320 £415
10% offered a daily rate of more than £576 £692 £574
UK excluding London average daily rate £358 £350 £350
% change year-on-year
+2.14% -
Number of hourly rates quoted 2 0 0
Average hourly rate £50.00 - -
UK excluding London average hourly rate £12.50 £16.00 £17.00
% change year-on-year
-21.87% -5.88%
Processes & Methodologies Category
Uxbridge
Contract IT job ads with a match in the
Processes & Methodologies category
124 91 152
As % of all contract IT jobs located in Uxbridge 88.57% 82.73% 83.06%
Number of daily rates quoted 91 79 116
Average daily rate £368 £470 £460
Average daily rate % change year-on-year
-21.80% +2.17%
90% offered a daily rate of more than £240 £320 £375
10% offered a daily rate of more than £520 £650 £570
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 8 0 4
Average hourly rate £50.00 - £17.50
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Service Delivery
London

Service Delivery
Jobs Demand Trend in Uxbridge

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Uxbridge region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Uxbridge

Service Delivery
Daily Rate Trend in Uxbridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Uxbridge region.

Service Delivery Daily Rate Trend in Uxbridge

Service Delivery
Daily Rate Histogram in Uxbridge

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Uxbridge region over the 3 months to 18 April 2014.

Service Delivery Daily Rate Histogram in Uxbridge

Service Delivery
Hourly Rate Trend in Uxbridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Uxbridge region.

Service Delivery Hourly Rate Trend in Uxbridge

Service Delivery
Top 30 Related IT Skills in Uxbridge

For the 6 months to 18 April 2014, IT contractor jobs across the Uxbridge region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 14 (73.68%) ITIL
1 14 (73.68%) Service Management
2 5 (26.32%) Stakeholder Management
2 5 (26.32%) Incident Management
3 4 (21.05%) ITIL V3
4 3 (15.79%) Stakeholder Engagement
4 3 (15.79%) ITSM
4 3 (15.79%) Pharmaceutical
4 3 (15.79%) SAP
4 3 (15.79%) CISSP
4 3 (15.79%) CRM
4 3 (15.79%) Root Cause Analysis
5 2 (10.53%) Siebel
5 2 (10.53%) Oracle
5 2 (10.53%) Windows
5 2 (10.53%) Microsoft
5 2 (10.53%) Active Directory
5 2 (10.53%) ITIL Certification
5 2 (10.53%) Remedy
5 2 (10.53%) Management Information System
5 2 (10.53%) Telecoms
5 2 (10.53%) Finance
5 2 (10.53%) Business Continuity
5 2 (10.53%) Billing
5 2 (10.53%) Systems Analysis
5 2 (10.53%) PKI
5 2 (10.53%) Continuous Improvement
5 2 (10.53%) User Acceptance Testing
5 2 (10.53%) Knowledge Management
5 2 (10.53%) Degree

Service Delivery
Top Related IT Skills in Uxbridge by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Uxbridge region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.26%) SharePoint
Applications
1 1 (5.26%) MS Excel
Business Applications
1 2 (10.53%) Remedy ITSM
2 1 (5.26%) SAP Oil and Gas
2 1 (5.26%) SAP SM
Communications & Networking
1 1 (5.26%) S/MIME
1 1 (5.26%) SSL
Database & Business Intelligence
1 1 (5.26%) DataStage
General
1 3 (15.79%) Pharmaceutical
2 2 (10.53%) Telecoms
2 2 (10.53%) Finance
2 2 (10.53%) Billing
3 1 (5.26%) Marketing
3 1 (5.26%) Legal
Job Titles
1 8 (42.11%) Service Manager
2 5 (26.32%) Services Delivery Manager
2 5 (26.32%) Delivery Manager
3 2 (10.53%) Analyst
3 2 (10.53%) Operations Manager
4 1 (5.26%) Service Desk Team Leader
4 1 (5.26%) Incident Analyst
4 1 (5.26%) SAP Manager
4 1 (5.26%) Head of Service Delivery
4 1 (5.26%) Applications Manager
4 1 (5.26%) Infrastructure Programme Manager
4 1 (5.26%) SAP Programme Manager
4 1 (5.26%) Incident Manager
4 1 (5.26%) Problem Analyst
4 1 (5.26%) Team Leader
4 1 (5.26%) Infrastructure Manager
4 1 (5.26%) Problem Manager
4 1 (5.26%) Applications Support
4 1 (5.26%) Process Analyst
4 1 (5.26%) Architect
Miscellaneous
1 2 (10.53%) Management Information System
1 2 (10.53%) PKI
2 1 (5.26%) Data Integration
2 1 (5.26%) FMCG
2 1 (5.26%) Smartcard
Operating Systems
1 2 (10.53%) Windows
2 1 (5.26%) Windows Server 2008
2 1 (5.26%) Windows Server 2003
Processes & Methodologies
1 14 (73.68%) ITIL
1 14 (73.68%) Service Management
2 5 (26.32%) Stakeholder Management
2 5 (26.32%) Incident Management
3 4 (21.05%) ITIL V3
4 3 (15.79%) Stakeholder Engagement
4 3 (15.79%) ITSM
4 3 (15.79%) CRM
4 3 (15.79%) Root Cause Analysis
5 2 (10.53%) Business Continuity
5 2 (10.53%) Systems Analysis
5 2 (10.53%) Continuous Improvement
5 2 (10.53%) User Acceptance Testing
5 2 (10.53%) Knowledge Management
5 2 (10.53%) Problem Management
6 1 (5.26%) Time Management
6 1 (5.26%) Change Management
6 1 (5.26%) PRINCE2
6 1 (5.26%) ETL
6 1 (5.26%) Service Desk Management
Programming Languages
1 1 (5.26%) SQL
Qualifications
1 3 (15.79%) CISSP
2 2 (10.53%) ITIL Certification
2 2 (10.53%) Degree
3 1 (5.26%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.26%) GCP
1 1 (5.26%) GxP
1 1 (5.26%) SLA
System Software
1 2 (10.53%) Active Directory
Vendors
1 3 (15.79%) SAP
2 2 (10.53%) Siebel
2 2 (10.53%) Oracle
2 2 (10.53%) Microsoft
2 2 (10.53%) Remedy
3 1 (5.26%) CA
3 1 (5.26%) IBM