The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the Uxbridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Uxbridge region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 6 10 16
Rank change year-on-year
+4 +6
Contract jobs citing Service Delivery 17 14 5
As % of all contract IT jobs located in Uxbridge 16.35% 10.77% 4.587%
As % of the Processes & Methodologies category 20.00% 12.96% 6.329%
Number of daily rates quoted 16 10 3
Average daily rate £420 £455 £450
Average daily rate % change year-on-year
-7.74% +1.16%
90% offered a daily rate of more than £238 £410 £420
10% offered a daily rate of more than £555 £570 £512
UK excluding London average daily rate £350 £338 £350
% change year-on-year
+3.70% -3.57%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £17.50 £17.00
% change year-on-year
-14.28% +2.94%
All Processes & Methodologies
Uxbridge
Contract IT job ads with a match in the
Processes & Methodologies category
85 108 79
As % of all contract IT jobs located in Uxbridge 81.73% 83.08% 72.48%
Number of daily rates quoted 72 87 47
Average daily rate £430 £450 £430
Average daily rate % change year-on-year
-4.44% +4.65%
90% offered a daily rate of more than £308 £375 £325
10% offered a daily rate of more than £575 £570 £500
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 1 2 0
Average hourly rate £19.00 £12.50 -
Average hourly rate % change year-on-year
+52.00% -
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
Service Delivery
London

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Uxbridge region as a proportion of the total demand within the Processes & Methodologies category.

Uxbridge Service Delivery Jobs Demand Trend

Service Delivery
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Uxbridge region.

Uxbridge Service Delivery Daily Rate Trend

Service Delivery
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Uxbridge region over the 3 months to 17 May 2013.

Uxbridge Service Delivery Daily Rate Histogram

Service Delivery
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Uxbridge region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 42 (85.71%) ITIL
2 19 (38.78%) Service Management
3 18 (36.73%) Project Management
4 13 (26.53%) ITSM
5 12 (24.49%) Risk Management
5 12 (24.49%) Finance
5 12 (24.49%) Incident Management
6 11 (22.45%) Problem Management
7 10 (20.41%) ISO/IEC 20000
7 10 (20.41%) COBIT
7 10 (20.41%) Disaster Recovery
7 10 (20.41%) BCP
7 10 (20.41%) Six Sigma
8 9 (18.37%) Continuous Improvement
9 8 (16.33%) ITIL Certification
10 7 (14.29%) Change Management
10 7 (14.29%) Performance Management
11 6 (12.24%) ITIL V3
11 6 (12.24%) SAP
12 5 (10.20%) IBM
12 5 (10.20%) Sarbanes-Oxley
12 5 (10.20%) Capacity Management
12 5 (10.20%) Financial Analysis
12 5 (10.20%) Degree
12 5 (10.20%) Knowledge Management
13 4 (8.163%) TOGAF
13 4 (8.163%) HP
13 4 (8.163%) Publishing
13 4 (8.163%) Programme Management
14 3 (6.122%) CMS

Service Delivery
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Uxbridge region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 1 (2.041%) Middleware
Application Platforms
1 3 (6.122%) CMS
2 1 (2.041%) Exchange Server 2007
2 1 (2.041%) SAP Portal
2 1 (2.041%) MS Exchange
Applications
1 2 (4.082%) MS Project
1 2 (4.082%) MS Office
1 2 (4.082%) MS Excel
Business Applications
1 3 (6.122%) SAP Oil and Gas
1 3 (6.122%) Remedy ITSM
2 1 (2.041%) SAP SM
2 1 (2.041%) SAP MDM
Communications & Networking
1 3 (6.122%) LAN
1 3 (6.122%) OSPF
1 3 (6.122%) BGP
2 2 (4.082%) Firewall
2 2 (4.082%) TCP/IP
2 2 (4.082%) Network Security
3 1 (2.041%) IPv6
3 1 (2.041%) MPLS
3 1 (2.041%) WAN
3 1 (2.041%) Wireless
3 1 (2.041%) VLAN
3 1 (2.041%) VPLS
General
1 12 (24.49%) Finance
2 4 (8.163%) Publishing
3 3 (6.122%) Legal
4 1 (2.041%) Banking
4 1 (2.041%) Telecoms
Job Titles
1 15 (30.61%) Analyst
2 8 (16.33%) Service Analyst
2 8 (16.33%) Service Manager
3 7 (14.29%) Service Continuity Analyst
4 6 (12.24%) Services Delivery Manager
4 6 (12.24%) Delivery Manager
5 5 (10.20%) Head of Operations
5 5 (10.20%) Vendor Manager
6 3 (6.122%) Compliance Manager
6 3 (6.122%) Problem Manager
6 3 (6.122%) Support Analyst
7 2 (4.082%) Architect
7 2 (4.082%) Network Architect
7 2 (4.082%) Infrastructure Architect
7 2 (4.082%) Transition Manager
7 2 (4.082%) Incident Manager
7 2 (4.082%) SAP Manager
7 2 (4.082%) Service Continuity Specialist
8 1 (2.041%) 2nd Line Support Analyst
8 1 (2.041%) Head of Service Delivery
Miscellaneous
1 3 (6.122%) Management Information System
1 3 (6.122%) CMDB
2 2 (4.082%) Enterprise Software
3 1 (2.041%) Computer Science
3 1 (2.041%) Life Science
Operating Systems
1 3 (6.122%) Windows
2 1 (2.041%) Windows XP
2 1 (2.041%) Windows Vista
2 1 (2.041%) Windows 2000 Server
Processes & Methodologies
1 42 (85.71%) ITIL
2 19 (38.78%) Service Management
3 18 (36.73%) Project Management
4 13 (26.53%) ITSM
5 12 (24.49%) Risk Management
5 12 (24.49%) Incident Management
6 11 (22.45%) Problem Management
7 10 (20.41%) Six Sigma
7 10 (20.41%) BCP
7 10 (20.41%) Disaster Recovery
8 9 (18.37%) Continuous Improvement
9 7 (14.29%) Performance Management
9 7 (14.29%) Change Management
10 6 (12.24%) ITIL V3
11 5 (10.20%) Knowledge Management
11 5 (10.20%) Capacity Management
11 5 (10.20%) Financial Analysis
12 4 (8.163%) Programme Management
12 4 (8.163%) TOGAF
13 3 (6.122%) Supplier Management
Programming Languages
1 2 (4.082%) C
Qualifications
1 8 (16.33%) ITIL Certification
2 5 (10.20%) Degree
3 1 (2.041%) SC Cleared
3 1 (2.041%) Security Cleared
3 1 (2.041%) JNCIA
3 1 (2.041%) CCNP
3 1 (2.041%) CCNA
3 1 (2.041%) Cisco Certification
Quality Assurance & Compliance
1 10 (20.41%) COBIT
1 10 (20.41%) ISO/IEC 20000
2 5 (10.20%) Sarbanes-Oxley
3 2 (4.082%) SLA
4 1 (2.041%) BS25999
System Software
1 1 (2.041%) Active Directory
Vendors
1 6 (12.24%) SAP
2 5 (10.20%) IBM
3 4 (8.163%) HP
4 3 (6.122%) Cisco
4 3 (6.122%) Remedy
5 2 (4.082%) F5
5 2 (4.082%) Microsoft
5 2 (4.082%) CheckPoint
6 1 (2.041%) Symantec
6 1 (2.041%) Juniper
6 1 (2.041%) LANDesk
Uxbridge, Middlesex
Service management or alternate qualifications in ITIL... Proven experience of IT Service Management best practices, especially Incident Management, Problem, Configuration and change management. Desirable Skills/Experience Qualification in...
Nicoll Curtin
Rate: £300 - £400 per day
Posted: 13 May 2013