Customer Service Contracts in West Drayton

Customer Service
Hillingdon > West Drayton

The following table provides summary statistics for contract job vacancies advertised in West Drayton with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 1 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 7 0 0
As % of all contract jobs advertised in West Drayton 63.64% - -
As % of the Processes & Methodologies category 63.64% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £350 - -
Median daily rate (50th Percentile) £400 - -
75th Percentile £450 - -
90th Percentile - - -
Hillingdon median daily rate £400 £500 £155
% change year-on-year -20.00% +222.58% -63.53%
Number of hourly rates quoted 6 0 0
10th Percentile £14.00 - -
25th Percentile £16.25 - -
Median hourly rate £17.50 - -
75th Percentile £18.75 - -
90th Percentile £19.50 - -
Hillingdon median hourly rate £17.50 - £15.00

All Process and Methodology Skills
West Drayton

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Drayton with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 11 6 0
As % of all contract IT jobs advertised in West Drayton 100.00% 100.00% -
Number of daily rates quoted 4 4 0
10th Percentile £397 £534 -
25th Percentile £467 £584 -
Median daily rate (50th Percentile) £531 £663 -
Median % change year-on-year -19.81% - -
75th Percentile £600 £700 -
90th Percentile £645 - -
Hillingdon median daily rate £475 £588 £375
% change year-on-year -19.15% +56.67% -25.00%
Number of hourly rates quoted 6 0 0
10th Percentile £14.00 - -
25th Percentile £16.25 - -
Median hourly rate £17.50 - -
75th Percentile £18.75 - -
90th Percentile £19.50 - -
Hillingdon median hourly rate £18.50 £27.50 £15.00
% change year-on-year -32.73% +83.33% -60.00%

Customer Service
Job Vacancy Trend in West Drayton

Job postings citing Customer Service as a proportion of all IT jobs advertised in West Drayton.

Job vacancy trend for Customer Service in West Drayton

Customer Service
Contractor Daily Rate Trend in West Drayton

3-month moving average daily rate quoted in jobs citing Customer Service in West Drayton.

Daily rate trend for Customer Service in West Drayton

Customer Service
Contractor Hourly Rate Trend in West Drayton

3-month moving average hourly rates quoted in jobs citing Customer Service in West Drayton.

Hourly rate trend for Customer Service in West Drayton

Customer Service
Co-occurring Skills and Capabilities in West Drayton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (14.29%) Microsoft Excel
General
1 6 (85.71%) Analytical Skills
2 1 (14.29%) Manufacturing
2 1 (14.29%) Marketing
2 1 (14.29%) Retail
Job Titles
1 6 (85.71%) Field Engineer
1 6 (85.71%) Field Service Engineer
1 6 (85.71%) IT Engineer
2 1 (14.29%) Analyst
2 1 (14.29%) Data Analyst
Miscellaneous
1 6 (85.71%) Analytical Mindset
2 1 (14.29%) Management Information System
Processes & Methodologies
1 6 (85.71%) Break/Fix
1 6 (85.71%) Problem-Solving
2 1 (14.29%) Continuous Improvement
2 1 (14.29%) Data Analysis
2 1 (14.29%) Data Cleansing
2 1 (14.29%) Data Collection
2 1 (14.29%) Information Management
2 1 (14.29%) Logistics
2 1 (14.29%) Product Information Management
2 1 (14.29%) Product Management
2 1 (14.29%) Visualisation
Vendors
1 1 (14.29%) Microsoft
1 1 (14.29%) SAP