Customer Service Contracts in Wrexham

Customer Service
North Wales > Wrexham

The following table provides summary statistics for contract job vacancies advertised in Wrexham with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 7 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 1 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 3 0 0
As % of all contract jobs advertised in Wrexham 42.86% - -
As % of the Processes & Methodologies category 60.00% - -
Number of daily rates quoted 0 0 0
Median daily rate (50th Percentile) - - -
North Wales median daily rate - £160 £175
% change year-on-year - -8.57% -
Number of hourly rates quoted 3 0 0
10th Percentile - - -
25th Percentile - - -
Median hourly rate £19.00 - -
75th Percentile £19.09 - -
90th Percentile £19.14 - -
North Wales median hourly rate £19.00 £14.50 £25.00
% change year-on-year +31.03% -42.00% -

All Process and Methodology Skills
Wrexham

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wrexham with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 5 4 9
As % of all contract IT jobs advertised in Wrexham 71.43% 40.00% 100.00%
Number of daily rates quoted 1 3 8
10th Percentile - - £138
25th Percentile £713 £288 £140
Median daily rate (50th Percentile) £725 £325 £149
Median % change year-on-year +123.08% +118.86% -68.74%
75th Percentile £738 £400 £226
90th Percentile - £423 £453
North Wales median daily rate £725 £188 £157
% change year-on-year +285.64% +19.75% -66.05%
Number of hourly rates quoted 3 0 0
10th Percentile - - -
25th Percentile - - -
Median hourly rate £19.00 - -
75th Percentile £19.09 - -
90th Percentile £19.14 - -
North Wales median hourly rate £34.84 £23.50 £27.50
% change year-on-year +48.23% -14.55% +111.54%

Customer Service
Job Vacancy Trend in Wrexham

Job postings citing Customer Service as a proportion of all IT jobs advertised in Wrexham.

Job vacancy trend for Customer Service in Wrexham

Customer Service
Contractor Hourly Rate Trend in Wrexham

3-month moving average hourly rates quoted in jobs citing Customer Service in Wrexham.

Hourly rate trend for Customer Service in Wrexham

Customer Service
Co-occurring Skills and Capabilities in Wrexham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) Microsoft 365
Communications & Networking
1 1 (33.33%) Wi-Fi
General
1 2 (66.67%) Social Skills
Job Titles
1 3 (100.00%) Analyst
1 3 (100.00%) Service Analyst
1 3 (100.00%) Service Desk Analyst
Miscellaneous
1 2 (66.67%) BYOD
Processes & Methodologies
1 2 (66.67%) Service Management
Qualifications
1 1 (33.33%) Degree
System Software
1 1 (33.33%) Virtual Desktop
Vendors
1 2 (66.67%) Microsoft