Jobs 1 to 15 of 27

1st Line Support Analyst

For this position the 1st Line Support Analysts will be responsible for working within a helpdesk environment to log tickets via ServiceNow and perform basic pasword resets for users following a script. For this position you will require a good customer service background and be comfortable answering a high volume...
Southampton, Hampshire -
Networkers
Rate: £80 - £100 per day
Posted: 3 days ago

1st Line Support Analyst, Service Desk Analyst, Helpdesk Support

Are you looking to get into the IT industry or build on your existing IT experience? Are you looking to join a growing company where you can build up your technical skills and experience? If so then this 1. st. Line Support Analyst role might be the perfect next step...
Witney, Oxfordshire -
Haybrook IT Resourcing Ltd
Salary: Up to £19,000 per annum + Career progression + Training
Posted: 13 hours ago

First Line Support Analyst - Customer Support

SKILLS: - Degree educated or equivalent related discipline... Commutable from: Evesham, Worcester, Pershore, Tewkesbury, Cheltenham, Gloucester, Bristol, Cirencester, Swindon, Hereford, Malvern, Bishops Cleeve, Stroud, Keywords: First Line Support|Helpdesk Support, graduate, junior, IT, technology, support analyst, technical support, technical support engineer, 1st line support, first line support, entry level, windows, customer...
Gloucestershire -
Big Red Recruitment
Salary: £16000 - £22000 per annum + Pension
Posted: Yesterday

Service desk Analyst/1st Line Support Analyst Manchester 25k

Predominantly you will be working with IT support of Windows 2012/XP and Active Directory etc.To deal with second line support issues as far as possible & ensure appropriate escalation to other IT resource if unable to resolve in a timely manner... To provide end user coaching with regard to...
Manchester, Lancashire -
ARC IT Recruitment Ltd
Salary: Up to £25k
Posted: 6 days ago

Helpdesk Analyst / 1st Line Support Analyst - MS Windows, Office

Helpdesk Analyst / 1st Line Support Analyst required to provide 1st line support for a Managed Services company within London. An exciting and rare opportunity for an enthusiastic customer focused individual to join a small IT team within a professional services company. This role suits anyone with a keen interest in...
London -
Information Technology Services
Salary: £21k - 25k per year
Posted: 4 days ago

Service Desk Analyst - 1st line support

The ideal candidate will have experience working within a Service Desk with experience working in a strict SLA environment; you will also have excellent typing skills ensuring all messages to the customer are as accurate as possible. You will be a focused and have excellent time management skills, this is...
Derby, Derbyshire -
Lorien Resourcing
Rate: £8.25 - £10.00 per hour
Posted: Yesterday

1st Line Support Analyst - up to £22k

Key Skills - ITIL, Active Directory, MS Exchange, Windows Server, Windows Desktops... The Support Analyst will be required excellent listening skills to ensure problems are dealt with in a timely manner whilst working to agreed SLA's... *Experience of troubleshooting Microsoft applications, printers and operating systems... *Understanding of Active Directory, MS...
Letchworth Garden City -
Deerfoot IT Resources Ltd
Salary: £20000 - £22000 per annum
Posted: 7 days ago

1st Line Support Analyst, Support Engineer

Supporting a predominantly Microsoft environment, you’ll provide support both over the phone/remotely and in person, so as the “face of IT”, you’ll have excellent communication skills, coupled with the customer services skills required to provide a first rate service... Either way, the skills and experiences my client...
Oxford, Oxfordshire -
Corriculo
Salary: Up to £25,000 per annum
Posted: 3 days ago

Service Desk Analyst/1st Line Support

Also, basic network and Cisco knowledge would be advantageous. Job description for a 1st/2nd Line Support Analyst: The role primarily involves the receipt of incident notifications from customers or network monitoring systems, on-going management of incidents, and subsequent resolution of incidents for Customers who procure services from our...
Milton Keynes, Buckinghamshire -
Global Technology Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: 16 hours ago

1st Line IT Support Analyst - ITIL/Support/SLA - Kettering

1st Line/Support/IT/Analyst/ITIL/ActiveDirectory/Troubleshoot/Process/Procedure/Service/Incident... These must be analysed, resolved, and reported back within SLA timeframes. You will become an active member of a trusted service desk, and deliver a "fit for purpose" service support function adhering to all IT processes and procedures...
Kettering, Northamptonshire -
Crimson Ltd
Salary: £16000 - £18000 per annum + benefits
Posted: 3 days ago

Service Desk Analyst - 1st Line Support - ITIL - Southampton

The UK's leading engineering support services organisation is recruiting for Service Desk Analysts to join their 24/7/365 shift team based in Botley. The Service Desk Analysts will provide 1st line support and excellent customer service across a range of UK based and international customers. The ideal candidate...
Southampton, Hampshire -
Experis Ltd
Salary: £20000.00 - £22500.00 per annum + shift uplift
Posted: 2 days ago

Helpdesk Analyst (1st Line Support Analyst Desktop Service Desk) x4

ESSENTIAL SKILLS / REQUIREMENTS A BSc Degree in Computer Science or a related field or equivalent HND... Technical skills in troubleshooting expertise in: Microsoft Windows XP/7/8 OS and Microsoft Office... Ability to follow procedures and adhere to Service Level Agreements (SLA’s) Ability to take ownership of issues and...
Milton Keynes, Buckinghamshire -
Go IT Recruitment Ltd
Salary: From £18,000 to £20,000 per annum + bonuses + benefits
Posted: 6 days ago

1st Line Support / 2nd Line Support / Service Desk Analyst /

23,000 - £28,000 + Benefits... My client is a leading UK retailer who are looking for a 1st & 2nd Line Support Analyst to join their busy service desk. You will be responsible for supporting the Head Office & Retail stores across the UK providing core desktop support. You will have a...
Milton Keynes, Buckinghamshire -
Tria Recruitment
Salary: £23000 - £28000 per annum + Benefits
Posted: 10 hours ago

IT Helpdesk Analyst (1st Line Support) - Financial Services

Supporting over 1000 users across multiple sites, you will be working with the latest IT technologies and provide effective 1st line helpdesk support in a Windows based environment... To be suitable for this Helpdesk Analyst role you will need to have previous experience of providing 1st line telephone and remote...
City, London -
Ashdown IT
Salary: £26000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 2 days ago

1st Line Helpdesk Support Analyst - Bedfordshire - £22k + Benef

My market leading client are looking to recruit a are looking to recruit a 1st Line IT Support Engineer to support their internal users where you will be responsible for supporting a diverse range of technology covering Windows XP, Vista, 7, Windows Server 2003, Active Directory, Cisco, VMware, Desktop & Helpdesk...
Bedfordshire -
Greywood Associates Limited
Salary: £17000 - £23000 per annum + Benefits
Posted: 10 hours ago