FirstLineSupportEngineer – King’s Lynn (Hybrid, 2–3 days on site) The Bridge IT have partnered with a growing IT MSP to recruit a proactive and detail-oriented FirstLineSupportEngineer to join the team in King’s Lynn. This is a great opportunity for … someone who enjoys hands-on technical work and delivering excellent user support within a structured, professional environment. Our client are the UK’s leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education sector. They predominantly support enterprise-level Commercial, Not-for-Profit, and Public Sector organisations with multiple locations and … Manage starter and leaver processes, setting up and closing user accounts, completing access forms, and ensuring smooth transitions Create, manage, and disable user accounts in Active Directory Provide first-line technical support across Microsoft environments, including troubleshooting hardware and software issues Follow IT processes and maintain accurate documentation What We’re Looking For Experience in laptop More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Morson Edge
FirstLineSupportEngineer – King's Lynn (Hybrid, 2–3 days on site) The Bridge IT have partnered with a growing IT MSP to recruit a proactive and detail-oriented FirstLineSupportEngineer to join the team in King's Lynn. This is a great opportunity for … someone who enjoys hands-on technical work and delivering excellent user support within a structured, professional environment. Our client are the UK's leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education sector. They predominantly support enterprise-level Commercial, Not-for-Profit, and Public Sector organisations with multiple locations and … Manage starter and leaver processes, setting up and closing user accounts, completing access forms, and ensuring smooth transitions Create, manage, and disable user accounts in Active Directory Provide first-line technical support across Microsoft environments, including troubleshooting hardware and software issues Follow IT processes and maintain accurate documentation What We're Looking For Experience in laptop More ❯
1stLine IT SupportEngineer (MSP) Loughton £27,000 - £28,000 + Overtime + Progression + Company Benefits Are you an IT SupportEngineer from a MSP background looking to join a fast-growing, award-winning support company that has a best in class training suite to … now working with blue chip companies and some of the most recognisable high street names and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of … brands you will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience as an IT SupportEngineer or similar that wants to work in a fast paced environment and is a commutable distance to Loughton. The job: Trouble Shooting remotely Managing multiple IT Support tickets More ❯
Type : Full-time, On-site Salary : £24,000 - £28,000 (DOE) Company Type : Managed Service Provider (MSP) About the Role We're looking for a motivated and customer-focused 1stLine IT Support Technician to join our clients busy service desk team in Ipswich. As part of a growing Managed Service Provider (MSP), you'll … on-site role, ideal for someone with a passion for technology and a desire to develop their IT career within a fast-paced, service-oriented environment. Key Responsibilities Provide 1stline technical support via phone, email, and remote tools Log, prioritise, and manage incidents and service requests through the helpdesk system Diagnose and resolve hardware … tickets, resolutions, and procedures Support desktop, laptop, and printer installations and configurations Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1stline/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote supportMore ❯
Type : Full-time, On-site Salary : £24,000 - £28,000 (DOE) Company Type : Managed Service Provider (MSP) About the Role We're looking for a motivated and customer-focused 1stLine IT Support Technician to join our clients busy service desk team in Ipswich. As part of a growing Managed Service Provider (MSP), you'll … on-site role, ideal for someone with a passion for technology and a desire to develop their IT career within a fast-paced, service-oriented environment. Key Responsibilities Provide 1stline technical support via phone, email, and remote tools Log, prioritise, and manage incidents and service requests through the helpdesk system Diagnose and resolve hardware … tickets, resolutions, and procedures Support desktop, laptop, and printer installations and configurations Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1stline/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote supportMore ❯
