Jobs 1 to 2 of 2

Service Desk/ First Line support Analyst / call logger

Peterborough, Cambridgeshire -
Global Technology Solutions Ltd
Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... * Escalate potential service issues initially with Team Leader/Service Desk Manager /Service Delivery Manager. As a 1st Line/ Service Desk/ Remote Support Analyst / Call Logger you must have the...
Rate: £11 - £13 per hour
Posted: 5 days ago

1st Line Support

Peterborough, Cambridgeshire -
Anderson Lamb
Also anyone with a degree in computer science etc... With multiple offices and data centres across the UK and the globe they deal with enterprise customers... You will ensure all incidents / requests are resolved within the service level agreement times and support the 2nd line analysts... Perform service in alignment...
Salary: Up to £20,000 per annum Plus benefits
Posted: 4 days ago