4 of 4 1st Line Support Jobs in Berkshire

large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1st Line IT Support Assistant to join their Head Office team in Newbury. This is an exciting opportunity to work in a fast-paced, collaborative IT environment, providing essential technical … work with a broad range of systems and applications used across the company's nationwide network of branches. Your responsibilities will include: Providing 1st Line support to internal users across the UK, resolving issues related to desktops, mailboxes, printers, Windows operating systems and core Microsoft ...

Service Desk Analyst (1st Line) Central Reading - no parking This is an excellent opportunity to join a FTSE 250 company working in their busy IT team. This role could suit someone who has a strong desire to work in IT with a proven aptitude in this area … someone with 12 months + experience, looking to expand their experience. As a 1st Line Service Desk Analyst, you'll be the first point of contact for all IT support queries, providing prompt, knowledgeable assistance across hardware, software, network, and application issues. You'll work ...

1st Line Service Desk Analyst - Temp (3 months initially) Central Reading | Office-based | No parking Join a FTSE 250 company as a 1st Line Service Desk Analyst in this 3-month temp role , with potential to go permanent. You'll be the first point … logging and resolving tickets via ServiceNow . What you'll do: Take IT support calls, emails, and chats Log, troubleshoot, and resolve 1st Line issues Escalate complex problems to 2nd/3rd Line teams Work to clear KPIs in a fast-paced service ...

client an expanding MSP are looking for an experienced 1st Line Support Engineer to join their team. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically, you will demonstrate a strong knowledge of as many … VoIP systems MS Teams and SharePoint Online Apple products A starting salary of £29000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate ...