First Line Support Jobs in Scotland

You will be working in a team of specialist support analysts on a 4 day on/3 day off shift rota pattern - allowing excellent work/life balance. Your role will be to log incoming calls and deal with the customers software problems in line with customer SLA's and internal...

1st Line Helpdesk Analyst Support MUST have all of the following: LINUX desktop support, WINDOWS desktop support, Desktop troubleshooting, Desktop apps - office, Anti-Virus, Lync and ACTIVE DIRECTORY. My client would ideally like Apple desktop support too. Preference will be given to candidates with Linux, Apple... My clients IT infrastructure...

To ensure log SLA targets are maintained through proactive management of individual and team calls... Key skills and requirements needed: - It is essential to have an HNC/HND but preference will be given to those at degree level (IT related) - Ideally a minimum 1 years commercial experience or work placement...

My client, an Investment Bank based in Edinburgh are looking to add to a growing team of multi-lingual IT help desk support staff. This opportunity is an initial 12 month contract to join a diverse team of individuals supporting the IT infrastructure across Germany, France and the UK. This...

SWAN (Scottish Wide Area Network) is a result of the McClelland review of Scottish Public Sector ICT Infrastructure and recommendation of the delivery of a single public sector communications network infrastructure... Connectivity with the Internet; Interconnection with other UK-wide Public sector networks such as JANET and PSN; Domain Name...