9 of 9 2nd Line Support Jobs in the West Midlands

2nd Line IT Support Engineer On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented 2nd Line IT Support Engineer. As a 2nd Line IT Support Engineer … will provide 2nd line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels. Responsibilities: Serve as the escalation point for incoming support requests and existing tickets from 1st line support, providing ...

2nd Line Support Engineer | Birmingham | £35,000 Oscar Technology has partnered exclusively with a leading MSP near Birimingham to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line … beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates ...

2nd Line 24/7 WAN Network Support Engineer Must be eligible for SC Clearance A strong opportunity is available for a 2nd Line 24/7 WAN Network Support Engineer to join a high performing network operations team delivering … role suits a technically capable engineer who thrives in a 24/7 NOC environment and takes pride in right first time delivery. The 2nd Line 24/7 WAN Network Support Engineer will play a key role in maintaining service stability across a global ...

2nd Line 24/7 WAN Network Support Engineer Rate - Competitive End date - Six Months Fully on site Location: Birmingham Are you dynamic, self-motivated and customer focused? Can you configure and troubleshoot Juniper SRX & MX series Routers to a 2nd line … that respects its people and is at the forefront of technology? We are looking to grow our team with committed people and seek a 2nd line 24/7 WAN Network Support engineer to deliver for our customers. Your role We are seeking a 2nd ...

Support Analyst - 1st/2nd line - Birmingham - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Birmingham. In this role, you will be the first line … team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1st/2nd line IT support role. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems and a passion ...

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well … dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations ...

Software support person required to work in a small and friendly collaborative team, proving first and second line support to end users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this … hardware/pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenance. Experience of SSRS Report Builder. Ability to manage multiple support cases Full UK driving licence (occasional site visits). Apply ...

Software support person required to work in a small and friendly collaborative team, proving first and second line support to end users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this … hardware/pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenanc. . click apply for full job details ...

client, an educational institution based in Wolverhampton, have an urgent requirement for an IT Support Engineer to join on an initial 2 month contract with possible extensions thereafter. This is a fantastic role to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - Network ...