3 of 3 2nd Line Support Jobs in the West Midlands

systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction. As a 2nd Line IT Support Technician your role will include: · Respond to and resolve basic and complex technical incidents and service requests from users … rollouts, and migrations as directed by IT management. · Maintain compliance with organisational policies and procedures, including data protection and information security standards. The Ideal 2nd Line will have: · Proven experience in an IT support role, preferably within a second line or similar capacity. ...

Title: 2nd Line Support Engineer – Networking & Infrastructure Support Salary: £30,000- £37,000 Location: Birmingham A growing organisation is seeking a Level 2 Support Engineer with a strong networking and infrastructure background to join their technical support team. This … es.Assist wi th backup technologies and data protection proces s es. Required Skills & Experi enceStr ong troubleshooting and analytical problem-solving sk illsExperience support ing:VLAN configuration and manage mentStatic routing on switches and firew allsACL creation and modifica tionInbound and outbound firewall poli ciesSpanning Tree troubleshoo tingFirewall ...

Title: 2nd Line Support Engineer – Networking & Infrastructure Support Salary: £30,000- £37,000 Location: Birmingham A growing organisation is seeking a Level 2 Support Engineer with a strong networking and infrastructure background to join their technical support team. This … enjoys troubleshooting complex issues across networking, virtualisation, and cloud environments while supporting a busy enterprise infrastructure. Key Responsibilities Provide Level 2 technical support across networking, infrastructure, and cloud services. Troubleshoot complex networking issues , including VLANs, routing, and switching. Configure and maintain VLANs, ACLs, and firewall policies . Diagnose ...