5 of 5 2nd Line Support Jobs in the West Midlands

Technical Support Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team … engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming ...

Service Operations Engineer (2nd Line Support) One of our clients is looking for an experienced 2nd Line Service Operations Engineer to join their growing team. In this role, you will provide 2nd line technical support, resolve complex … Stoke-on-Trent Job Type: Permanent Security Clearance: Candidates must be eligible to obtain UK Security Clearance (SC) . Essential Skills: Strong experience in 2nd Line IT Support Experience working within an MSP environment Windows Server & Microsoft 365 Active Directory/Microsoft Entra ID Patch ...

Description Service Operations Engineer (2nd Line Support) One of our clients is looking for an experienced 2nd Line Service Operations Engineer to join their growing team. In this role, you will provide 2nd line technical support, resolve … Stoke-on-Trent Job Type: Permanent Security Clearance: Candidates must be eligible to obtain UK Security Clearance (SC). Essential Skills: Strong experience in 2nd Line IT Support Experience working within an MSP environment Windows Server & Microsoft 365 Active Directory/Microsoft Entra ID Patch ...

Business Central 2nd Line Support Consultant £38,000 - £48,000 DOE Hybrid (1 office day/week in the Midlands) or remote options for experienced candidates. Our client is a well-established Microsoft Dynamics Partner and, due to continued growth, is looking to appoint … experienced Business Central 2nd Line Support Consultant to join their expanding support team. This is an excellent opportunity for someone who enjoys troubleshooting complex Business Central issues, working closely with customers, and further developing their technical expertise within a collaborative and supportive environment. ...

Description Business Central 2nd Line Support Consultant £38,000 - £48,000 DOE Hybrid (1 office day/week in the Midlands) or remote options for experienced candidates. Our client is a well-established Microsoft Dynamics Partner and, due to continued growth, is looking to appoint … experienced Business Central 2nd Line Support Consultant to join their expanding support team. This is an excellent opportunity for someone who enjoys troubleshooting complex Business Central issues, working closely with customers, and further developing their technical expertise within a collaborative and supportive environment. ...

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.This is a varied, hands-on role where … remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs. Key Responsibilities Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets Diagnose and resolve hardware, software, and basic network issues ...

systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction. As a 2nd Line IT Support Technician your role will include: · Respond to and resolve basic and complex technical incidents and service requests from users … rollouts, and migrations as directed by IT management. · Maintain compliance with organisational policies and procedures, including data protection and information security standards. The Ideal 2nd Line will have: · Proven experience in an IT support role, preferably within a second line or similar capacity. ...

systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction. As a 2nd Line IT Support Technician your role will include: · Respond to and resolve basic and complex technical incidents and service requests from users … rollouts, and migrations as directed by IT management. · Maintain compliance with organisational policies and procedures, including data protection and information security standards. The Ideal 2nd Line will have: · Proven experience in an IT support role, preferably within a second line or similar capacity. ...