3rd Line engineer
Ringwood, England, United Kingdom
Hays
3rd Line support Engineer | Ringwood | £45,000 + Great benefits Your new company Join a thriving and expanding IT company that offers a variety of cutting-edge solutions to a diverse range of clients. As a 3rd line engineer, you … be part of a dynamic and supportive team that delivers exceptional service and value to customers. Your new role The Level 3 Support Engineer will be responsible for: Providing expert technical support to resolve complex IT issues for clients contacting the support desk. Analysing, troubleshooting, and diagnosing escalated … resolved in a timely fashion and customer down-time is minimised. Collaborating closely with Level 1 and Level 2 support teams to stream-line issue escalation processes and enhance overall service delivery. Designing, implementing, and maintaining advanced infrastructure solutions tailored to meet client’s specific needs. Conducting in more »
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