3rdLine IT SupportEngineer, Witney, £40,000pa - £44,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 3rdLine IT SupportEngineer to join a market leading organisation in Witney. Working in a … range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT. On a day-to-day basis, the successful 3rdLine IT SupportEngineer will be responsible for providing 1st – 3rdLineSupport … act as an escalation point to the 1st and 2nd line helpdesk engineers. This is a great hands-on opportunity for a 3rdLine IT SupportEngineer to either take the next step in their career or it would be a more »
Senior SupportEngineer, Support Team Lead, Windows, 2nd/3rdLine, COR5583 A Senior SupportEngineer is urgently needed to join a thriving scientific technology company in Lincolnshire. It's a great opportunity for a Support … Engineers, providing high quality, dedicated support for IT related queries. The Senior SupportEngineer will provide 2nd/3rdlinesupport covering desktops, servers and networks covering multiple sites. The Company Joining a family-owned business providing specialised equipment … Benefits 30 days' holiday Bonus scheme Relocation package What's required of the Senior SupportEngineer? Experience providing 2nd/3rdsupport across desktop, servers and networks Experience with Microsoft 365, Active Directory, Windows Server and VMWare Full UK driving license and happy more »
Brighouse, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Applause IT Limited
3rdLineSupportEngineer - Managed Services Provider - Windows Server, Microsoft 365, Azure, VMWare, Sophos West Yorkshire - Hybrid - £40,000 Applause IT are looking for a 3rdLineSupportEngineer to join a service desk team for … role will entail being an escalation point for 1st and 2nd line Engineers as well as responding to major incidents and complex 3rdline issues. You will also be providing excellent customer service to all clients, communicating with internal and external members to ensure tasks … are completed on time. The 3rdLineSupportEngineer will experience with: Microsoft Windows server (2012, 2016, 2019 and 2022 Windows 7/10 and Microsoft Office Virtualisation troubleshooting (Hyper V) Cloud Services (Azure/RDS/Citrix Networking, routing, and firewalls (Sophos more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Viqu Limited
3rdLine IT SupportEngineer – Birmingham/hybrid £35,000 to £38,000 We're partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The … successful 3rdLine IT SupportEngineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the 3rdLine IT SupportEngineer, you will be resolving issues with a wide … new hire will need to be familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, Firewalls, routers, switches etc. The 3rdLine IT SupportEngineer will work on a hybrid working structure of 4 days onsite and 1 days more »
DY8, Amblecote, Dudley, West Midlands (County), United Kingdom
Extra Recruitment
Extra Recruitment are currently recruiting for a 3rdLineSupportEngineer for our well-established client in Stourbridge. My client is grown from strength to strength over the last 3 years and is looking for enthusiastic people to join their current team of … engineers. As 3rdLineSupportEngineer, you will need to have/be: 7 years' experience in a similar role MSP experience Microsoft certified SAN + Hyper-V Clustering skills Have a strong desire to deliver high quality service to external customers Understanding … s sites for escalated enquiries Excellent communication skills Details: Salary: £37,000.00 - £43,000.00 Hours: Full Time Location: Stourbridge Duration: Permanent Role of a 3rdLineSupportEngineer: Remote/Desktop Support to end users - print/logon/internet/ more »
3rdLine IT Support, Network Engineer (MSP) Jersey - St Helier £55,000 - £65,000 + Progression opportunities + Full training provided + Company Car Are you a 3rdLine IT Support, Network Engineer looking to progress … expanding company that values has extremely high customer intimacy as well as helping their people grow? On offer is the exciting opportunity for a 3rdLine IT Support, Network Engineer to take their career to the next level. You'll be able to … some of their customers being with them for 20+ years, the ability to maintain and nurture these relationships is key. In this role the 3rdLine IT Support, Network Engineer you'll be splitting your time 50/50 in the office and more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Hunter Selection
3rdLineSupportEngineer - Birmingham - £40,000-£50,000 + car allowance I'm seeking an experienced 3rdLineSupport EngineerEngineer for a leading IT Service provider based in Birmingham. They are looking for someone with a strong … remotely, with some travel to customer sites, ensuring that IT problems are either resolved or escalated within the agreed SLAs. Benefits for the correct 3rdLineSupportEngineer: Remote working, 31 days holiday inc bank holidays, Option to buy and sell holiday, Car … allowance, Life insurance, Employee assistance programme, retail, travel, gym discounts, cycle to work scheme, Volunteer leave, long service award + More! The right Senior 3rdLineSupportEngineer will have experience in the majority of the following: A strong background in Networking (TCP more »
Employment Type: Permanent
Salary: £40000 - £50000/annum remote working, car allowance + more
3rdLineSupportEngineer/Infrastructure SupportEngineer - Manchester - Hybrid; 2 days in office. 3 days remote . FTC. 24 months, £41,000 per annum & uplift. Shift rota: 7am-7pm with weekend support every 4-6 weeks. … as an IT professional then this is the role for you! Due to a large increase in demand, my client is looking for a 3rdLineSupportEngineer to join a IT Operations team in Manchester dedicated to the delivery and support … M365 applications & provide Project support. Working closely with Security, Networking, Asset, and Infrastructure teams, you will be acting as a point of contact for 3rdline escalations, providing support to the business and colleagues when needed! This is a great opportunity for the successful candidate more »
Leigh, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Searchability
If you are an experienced 3rdlinesupportengineer with experience in an MSP background with experience in complex networking issues, then this could be an opportunity for you. My client in Greater Manchester offer hybrid working and a fantastic company culture and … are looking for someone to join their close-knit IT Support team. As a 3rdlinesupportengineer you will be expected to attend client sites when required and will become one of the senior members of the IT support … Skills and experience required: Networking experience is a must due to the technical levels required to support the customer. Experience in a 3rdlinesupport capacity. Experience with Microsoft products including AD, O365, Intune and Azure Microsoft fundamentals of some description would be more »
3rdLineSupportEngineer/ThirdLineSupportEngineer Location: Witney, with travel to Henley one day a week. Job Type: Full-time Salary: Up to £45,000 per annum Exciting opportunity for a 3rdLine IT SupportEngineer to join an established wealth management and financial services company. This role involves providing high-level technical support, maintaining a strong customer focus, and contributing to the development and implementation of IT infrastructure. This will be a varied role … and uptime. Serve as an effective point of contact for internal IT issues, resolving or referring to third parties as appropriate. Provide escalation support to the Helpdesk Team and cover for 1st/2nd line support. Identify areas for improvement in IT service and take responsibility more »
3rdLineSupportEngineer Salford, Greater Manchester - Hybrid (3/2 split) Salary: £50k - £55k per annum Do you thrive in challenging technical environments and enjoy delivering exceptional customer service? Then join our clients team as a 3rdLineSupportEngineer and become a key player in empowering businesses with cutting-edge technology solutions. About the role: As a 3rdLineSupportEngineer, you'll be the go-to technical expert, tackling complex issues escalated from 2nd LineSupport Engineers. You'll leverage your deep technical knowledge and analytical skills to diagnose and resolve critical incidents, ensuring seamless operations for our valued clients. - Working with well known organisations across a range of difference domains from both public & private sectors. Responsibilities: Manage incidents from customers more »
3rdLineSupportEngineer/ThirdLineSupportEngineer Location: Witney Job Type: Full-time Salary: Up to £44,000 per annum Exciting opportunity for a 3rdLine IT SupportEngineer to join an established wealth management and financial services company. This role involves providing high-level technical support, maintaining a strong customer focus, and contributing to the development and implementation of IT infrastructure. This will be a varied role working as part of small IT Team … and uptime. Serve as an effective point of contact for internal IT issues, resolving or referring to third parties as appropriate. Provide escalation support to the Helpdesk Team and cover for 1st/2nd line support. Identify areas for improvement in IT service and take responsibility more »
3rdLine IT SupportEngineer Oxfordshire/On-Site with occasional travel £40,000 - £45,000 + bonus, share scheme, private dental and medical, a generous pension and more Full Time/Permanent The Role and Company My client, a well-established professional … services organisation, is looking for an experienced 3rdLine IT SupportEngineer to join their small but growing in-house IT Team. The role will be a combination of both support (2nd and 3rdLine) and exciting project … suppliers where appropriate, in order to maximise performance and uptime. Be an effective point of contact for internal IT, resolving issues or referring to 3rd parties as appropriate Support the Helpdesk Team - providing escalation to telephone support, and 1st - 3rdlinesupportmore »
Located in Chorley Office based role Driving License required Salary up to £40,000 Experienced working in an MSP environment is essential Job Title 3rdLineSupportEngineer Job Description Every Cylinder is working in partnership with a Chorley-based IT Managed Service … Provider (MSP) seeking a 3rdLineSupportEngineer to join their helpdesk team. The ideal candidate will have experience working within a 3rdLineSupport role within an MSP environment, with a strong background in troubleshooting tickets and … supporting customers. You will be responsible for resolving escalations, troubleshooting 3rdLine tickets, and being directly involved in delivery project work for clients. This MSP offers strong training and progression opportunities, ensuring that all staff are supported in personal development. Required Technical Knowledge Experience working within a more »
Hertford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
3rdLine IT SupportEngineer - Hertford - MSP Due to continued growth, a leading Microsoft Gold Partner based in Hertford is looking for a 3rdLine IT SupportEngineer to join the team. As a leading technology … with fellow Service Desk members and line management is essential, fostering a culture of shared experiences and skills when relevant. As the 3rdLine IT SupportEngineer, you will have: Strong communication skills, both face to face and over the telephone … if your current CV isn't up to date - please reach out to Gianluca (dot) Sammartano @ circle recruitment (dot) com Key words: Windows Server, 3rdLine IT Support, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Hertford, Hertfordshire, stevenage more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Circle Group
3rdLine IT SupportEngineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 3rdLine IT SupportEngineer to join the team. As a leading technology … with fellow Service Desk members and line management is essential, fostering a culture of shared experiences and skills when relevant. As the 3rdLine IT SupportEngineer, you will have: Strong communication skills, both face to face and over the telephone … if your current CV isn't up to date - please reach out to Gianluca (dot) Sammartano @ circle recruitment (dot) com Key words: Windows Server, 3rdLine IT Support, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire Circle more »
IT SupportEngineer - 3rdLine - Hull/remote - up to £45,000 plus package I have an exciting opportunity to join a well-established UK Manufacturing business as an IT SupportEngineer supporting a diverse and leading-edge range … of Digital Platforms and systems. The successful candidate will be responsible for supporting 2nd and 3rdline activities for core Digital Infrastructures and associated platforms to ensure we maintain operational SLA's across the organisation. You will also support technical project delivery, as required, ensuring … maintain detailed documentation of IT infrastructure processes and procedures. Experience: A minimum of 5 years' experience in an IT Technical role at 2nd/3rdline (a min 1000 users' company). Operational support and development of core Microsoft Server (OS; AD; SQL) & Cloud solutions more »
We are seeking a 3rdLine Network SupportEngineer to join our Global IT Services Company in a permanent position. The role will be based in London, UK (5 days on-site). The successful applicant will be a 3rdLine Network SupportEngineer, joining an existing team of 3rdLineSupport Engineers. Responsibilities & Skills: Must be a 3rdLine Network SupportEngineer Providing operational support to enterprise environments Collaborating with … the rest of the team to maintain remote support of the infrastructure and hosted applications. Managing the Network Infrastructure. Patch Management. Network Monitoring. Working on Upgrades and Maintenance. Supporting Juniper devices Supporting Citrix App Delivery Controller (formerly Netscaler) Supporting Junos SPACE Supporting SolarWinds Products A national security clearance more »
3rdLineSupportEngineer (MSP) Role - 3rdLine IT SupportEngineer Location - Warrington Salary - £30,000-£35,000 My client, an award-winning Managed Service Provider based in Warrington, is looking for a Senior IT SupportEngineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging, environment where you will be highly appreciated. Key Responsibilities and Duties: Log and process support tasks from all sources: calls, emails, and tickets Resolve support … DNS, DHCP, TCP/IP, VPNs, Cabling, Routers, Firewalls. Switching infrastructure technologies including stacking, VLAN's, Spanning Tree etc UPS Solutions Wireless Infrastructure Technology 3rd Party vendor Management VOIP Telephony Systems configuration and administration. Asset Management Experience in the following would be beneficial, though not essential: Azure Dynamics Intune more »
for their quality of service and an extensive product range, the business is on course to achieve astronomical levels of growth and needs a 3rdLineSupportEngineer to join their award-winning team. On offer is a competitive salary and many other … Free onsite parking Flexible working Ongoing training and support Regular company events Private medical insurance Your day-to-day Responsibilities as a 3rdLineSupportEngineer will include: Provide 3rdLine IT support for all raised … jobs from the Service Desk Work alongside Team Members and the Senior Management Team on complex issues to provide the appropriate support and solution for the client. Manage your own workload accordingly, to ensure SLAs and budgets are met. Identify the root cause of issues and advise on more »
for their quality of service and an extensive product range, the business is on course to achieve astronomical levels of growth and needs a 3rdLineSupportEngineer to join their award-winning team. On offer is a competitive salary and many other … Free onsite parking Flexible working Ongoing training and support Regular company events Private medical insurance Your day-to-day Responsibilities as a 3rdLineSupportEngineer will include: Provide 3rdLine IT support for all raised … jobs from the Service Desk Work alongside Team Members and the Senior Management Team on complex issues to provide the appropriate support and solution for the client. Manage your own workload accordingly, to ensure SLAs and budgets are met. Identify the root cause of issues and advise on more »
Role: 3rdLineSupportEngineer Salary: £35k-£36k Location Eynsham Summary: This is an exciting opportunity for a 3rdLineSupportEngineer to work in a Service Support Team supporting a mix of education … and commercial customers. The role involves providing support for customers' on-premises physical and virtualised Windows environments, EE's Freedom Cloud hosted customers, and customers hosted in Microsoft Azure. The nature of the role will require flexible working, and the job holder should be prepared to undertake paid … or hosting operations environment Excellent working knowledge of MS Office 365 and Microsoft Server Operating Systems Good working knowledge of: Veeam and other 3rd party backup technologies Virtualisation technologies including VMWare and HyperV VLANs and VPN configuration Server based client services (DHCP, DNS, NPS) PowerShell scripting SAN technologies more »
King's Lynn, Norfolk, United Kingdom Hybrid / WFH Options
Latcom plc
3rdLine IT Support Engineer. Based in Kings Lynn, Norfolk, I have a new requirement for an 3rdLine IT SupportEngineer with the option of 1-2 days WFH after initial settling in period has commenced. My … client would consider an 2nd/3rd liner ready to step into a more of a pure 3rdline role! Role is on shift basis covering the hours of 7.30 to 18.00 on an 8 hour day and one Saturdays a month (from 9am to 1pm … Understanding of priorities and SLAs Clean, UK driving license Any ITIL Framework experience is a bonus!! Role involves: Project work Providing 2nd (10%)/3rd (90%) line IT Support to our customers Monitoring Customer's Infrastructure Following escalation procedures to ensure Service Level Agreements are more »
Stourport-On-Severn, Worcestershire, West Midlands, United Kingdom
Wright Staff Recruitment Ltd
3rdLineSupportEngineer Location Stourport Salary £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone … Health Cash Plan (after probation) Purpose of role: The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn. As a business, the company are growing and understand that their people are an important … methodical manner whilst having attention to detail. - strong problem-solving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rdline escalation from 1st and 2nd linesupport engineers To provide some onsite solution implementation To diagnose faults more »
Join a well-established security-focused Managed Service Provider and IT consultancy as a 3rdLine IT SupportEngineer in North East London. Intersys has low staff turnover, a strong ethos around employee wellbeing and work-life balance and offers excellent career progression … opportunities. We are looking for a talented, proactive and analytical 3rdLineEngineer to join our busy and dynamic Managed Services support team supporting a diverse range of cloud and server-based infrastructures for small to medium sized organisations. The role is hybrid … Being an escalation point for the Service Desk Taking ownership of escalated issues Managing prompt response and resolution of support calls Completing 3rdline technical support activities remotely and on customer sites Defining and updating documentation and processes Supporting predominantly Microsoft 365-based more »