2nd/3rdlineSupport Engineer (MSP Experience Required) Permanent IT Support BBBH80 Conor May-Payne Apply now Job Title: 2nd/3rdlineSupport Engineer (MSP Experience Required) Location: Reading The Role A leading Managed Service Provider is seeking a talented 3rdlinesupport engineerto join their dynamic team. Specializing in IT support, CRM, and software development, this organization is dedicated to providing excellent service to its clients while fostering a supportive and growth-oriented workplace. Perks and Benefits : 22 days holiday (increasing with tenure) Matched company pension scheme Sick pay Free on-site parking Monthly team lunch clubs and … table and football table Company laptop This role also offers career development opportunities, with a focus on supporting employees to achieve their professional goals. Key Responsibilities Provide technical support via phone, email, or in person. Troubleshoot and resolve issues with operating systems, software applications, and hardware (including desktops, laptops, servers, routers, printers, and firewalls). Log and manage More ❯
2nd/3rdLineSupport Engineer – IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 – £36,000 per annum + up to 10% matched pension contribution Essential: Licence: Full Clean UK Driving Licence required MSP experience is essential — candidates … without prior experience working within a Managed Service Provider will not be considered. Role Overview: We are currently seeking a highly capable 2nd/3rdLineSupport Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a … strong problem-solving skills, excellent communication abilities, and a proactive, team-oriented mindset. Key Responsibilities: Provide remote and occasional on-site technical support to clients (2nd/3rdline). Troubleshoot and resolve issues across hardware, software, and networking. Manage tickets and workflows via a helpdesk system. Setup, configure, and support desktops, servers More ❯
ThirdLineSupport Engineer Salary: £38,000 - £45,000 Location: Eastleigh Office based: 5 days a week About the Role A client of ours are a managed service provider who are growing at a healthy pace and looking to hire another ThirdLineSupport Engineer. We are looking for someone with Microsoft … The company are small to medium sized and looking to grow due to an increasing client base. Based in Southampton and Eastleigh area. Skills Required Experience working in a 3rdLinesupport position Windows Server SQL Server or MySQL Office 365, Azure AD and SharePoint Hyper - V, VMware Veeam Backup Ticketing systems (ServiceNow or Jira More ❯
Job Title: DV Cleared 3rdLine Exchange Support Engineer Location: Basingstoke - Occasional travel to London Rate: Up to £600pd via an approved umbrella company Contract Duration: six month initial contract with possible extension Are you reliable and keen to learn, can you work well in a team? Do you want to make an impact and … support are secure system and user community. This is your world and your opportunity to transform it for the better. Your role We are looking for a 3rdLine Exchange Support Engineer to work with our 3rdLine team and Engineering teams. Your role will involve assisting high profile user More ❯
Job Title: DV Cleared 3rdLine Exchange Support Engineer Location: Basingstoke - Occasional travel to London Rate: Up to 600pd via an approved umbrella company Contract Duration: six month initial contract with possible extension Are you reliable and keen to learn, can you work well in a team? Do you want to make an impact and … support are secure system and user community. This is your world and your opportunity to transform it for the better. Your role We are looking for a 3rdLine Exchange Support Engineer to work with our 3rdLine team and Engineering teams. Your role will involve assisting high profile user More ❯
ThirdLineSupport Engineer Salary: £38,000 - £45,000 Location: Eastleigh Office based: 5 days a week About the Role A client of ours are a managed service provider who are growing at a healthy pace and looking to hire another ThirdLineSupport Engineer. We are looking for someone with Microsoft … The company are small to medium sized and looking to grow due to an increasing client base. Based in Southampton and Eastleigh area. Skills Required Experience working in a 3rdLinesupport position Windows Server SQL Server or MySQL Office 365, Azure AD and SharePoint Hyper – V, VMware Veeam Backup Ticketing systems (ServiceNow or Jira More ❯
New Milton, Hampshire, United Kingdom Hybrid / WFH Options
Appello
THIRDLINE PRODUCT SUPPORT TECHNICIAN ️Hours: 35 hours per week Shift pattern: Monday to Friday 09:00-17:00 and on call rota. Salary: up to £37,000 pa dependant on experience Location: New Milton, Hampshire, UK This role is a UK based role and any hybrid/remote work must also be within the UK. … services & products Cycle to work incentive Pension Scheme, up to 4% Company matched Free on-site parking ABOUT YOU We are seeking a highly skilled and proactive ThirdLine IT Service Desk Technician to join our dynamic IT team. This role is pivotal in ensuring the seamless operation of our IT infrastructure by resolving complex technical issues escalated … from first- and second-line support. You'll be a subject matter expert in advanced networking, server management, and telecommunication systems, playing a key role in maintaining high service levels and supporting business-critical operations. You will possess excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues efficiently. Strong communication skills More ❯
Portsmouth, England, United Kingdom Hybrid / WFH Options
Appello
THIRDLINE PRODUCT SUPPORT TECHNICIAN ️Hours: 35 hours per week Shift pattern: Monday to Friday 09:00-17:00 and on call rota. Salary: up to £37,000 pa dependant on experience Location: New Milton, Hampshire, UK This role is a UK based role and any hybrid/remote work must also be within the UK. … services & products Cycle to work incentive Pension Scheme, up to 4% Company matched Free on-site parking ABOUT YOU We are seeking a highly skilled and proactive ThirdLine IT Service Desk Technician to join our dynamic IT team. This role is pivotal in ensuring the seamless operation of our IT infrastructure by resolving complex technical issues escalated … from first- and second-line support. You'll be a subject matter expert in advanced networking, server management, and telecommunication systems, playing a key role in maintaining high service levels and supporting business-critical operations. You will possess excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues efficiently. Strong communication skills More ❯
3rdLineSupport Engineer - Solve it. Support it. Step into more. £32,000 - £35,000 | Portsmouth | 43 Days Holiday + 26% Pension You're the one people turn to when the usual fixes don’t work. You’ve built up a solid foundation in IT support and now you're ready … experience to the table, while also setting your sights on what comes next. This is your chance to join an established internal IT team in Portsmouth, taking on a 3rdLineSupport role that blends business-as-usual support with the chance to get involved in infrastructure and project work as your career … based) Time Off: 43 days annual leave (seriously) Pension: 26% employer contribution Progression: Clear route into the infrastructure and projects team - perfect for long-term career growth Variety: BAU 3rdlinesupport with opportunities to support ad hoc improvement projects What you’ll be doing: Acting as the escalation point for 2nd lineMore ❯
Endeavour Recruitment has an excellent permanent opportunity for one of our clients based in Hampshire. Objective: To provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy. Duties and Responsibilities: Maintain a high degree of customer service for all support queries and adhere to … from clients and help them resolve hardware or software problems. Resolve all IT issues in a professional manner and allocate more complex service issues to the relevant IT Support member. Skills/Attributes Required: Strong knowledge of Microsoft based operating systems with emphasis on Windows 2003/2008 server and Exchange Server 2003/2007/2010. Excellent More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLineSupport/project Engineer (MS - Azure, 365) - £40,000 - £55,000 – hybrid Do you want to join a business that genuinely values you and has outlined a clear path for progression? Do you want to get heavily involved with Microsoft based projects and high level BAU? Do you want to be an impressive … 3rdline engineer that gets involved with the latest cutting-edge technology? You’ll be working with an exceptional Managed Service Provider working alongside their support team as a final point of technical escalation. This role will involve BAU, projects, and there is so much room for progression. There is a direct roadmap from a … network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rdlinesupport team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLineSupport Engineer – M365 & Azure - 3 months rolling – Southampton - £NEG You’ll be working with a superb, fast growing, and innovative Solutions Provider, operating as a 3rdLineSupport Engineer that gets involved with Projects. You will be working at the client’s main office (Southampton based). Technologies … Proven 3rdLine experience Microsoft 365 Azure Intune, Endpoint Defender Great business, exceptional leadership and somewhere that values their contract workers. Repeat business, family feel culture and growing rapidly. Your Responsibilities: High level 3rdlinesupport; troubleshoot and resolve complex technical issues. Hands on project-delivery for Microsoft based projects Last point … significant experience and be competent in speaking with multiple stakeholder clients. Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rdLineSupport Engineer – M365 & Azure - 3 months rolling – Southampton - £NEG Please hit the button to Apply and/or call Harley on More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
InfraView Ltd
3rdLineSupport Engineer (Azure, 365) Southampton £40,000 - £50,000 3rdLineSupport Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rdlinesupport engineer that gets heavily involved with final escalations … network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rdlinesupport team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking … for an impressive 3rdLineSupport engineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rdLineSupport Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities More ❯
Job Description 3rdLineSupport/project Engineer (Azure, 365, Networking, Cyber) - £40,000 - £55,000 – hybrid Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space? Do you want to be an impressive 3rdlinesupport engineer that gets heavily … network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rdlinesupport team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking … for an impressive 3rdLineSupport engineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rdLineSupport/project Engineer (Azure, 365, Networking, Cyber) - £40,000 - £55,000 – hybrid #J-18808-Ljbffr More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Fujitsu Limited
Fujitsu Basingstoke, England, United Kingdom Join or sign in to find your next job Join to apply for the 3rdLine Cloud Support Network Engineer role at Fujitsu Fujitsu Basingstoke, England, United Kingdom 1 day ago Be among the first 25 applicants Join to apply for the 3rdLine Cloud Support Network Engineer role at Fujitsu Job Description Role : 3rdLine Cloud Support Engineer Location: BSN01 (Travel to customer site required) Working Pattern: Shift Working (0700 - 1500 or 1100 - 1900) We are looking for a 3rdLine Network Engineer to join our team 2nd and 3rdLine engineers … Event Management tooling, triage and escalation is critical to the role. Our purpose is to make the world more sustainable by building trust in society through innovation. As an 3rdLine Network Engineer you will contribute to this by working with new technologies within a team that values the sharing of ideas to build a better service. More ❯