2 of 2 3rd Line Technical Support Jobs

Technical Support Analyst - Third Line Support - Norwich, UK

Hiring Organisation
Randstad Technologies Recruitment
Location
Norwich, Norfolk, United Kingdom
Employment Type
Contract
Contract Rate
£14.33 - £16.40/hour
Role: Technical Support Analyst - Third Line Support Type: Contract (7 Months) Location: Norwich, UK Working Model: Onsite The Role: We are seeking a specialist to provide critical 3rd Line support focused on infrastructure, identity, and access management. You will be responsible for implementing Microsoft Entra ID MFA, configuring ...

3rd Line Technical Support Engineer

Hiring Organisation
Operations Resources
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
£35,000 per annum
Managed Services 3rd Line Service Desk Engineer Location: Cardiff, United Kingdom Reports to: Head of Service Desk Hours: 40hrs per week, which will include a rota & night shifts. Job Summary: The Third Line Service Desk Engineer will be responsible for providing advanced technical … working. Backup Management Working with SaaS backup solution to ensure efficient and smooth operation Triaging tickets received via service desk escalation. Liaising with 3rd party support for critical requests. Disaster Recovery and Restore Testing Management: Manage, Review, and ensure the Disaster Recovery Plan is fit for purpose ...