3rd Line IT Technical Support Engineer
- Hiring Organisation
- Operations Resources Limited
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
Managed Services 3rd Line Service Desk Engineer Location: Cardiff, United Kingdom Location: Hybrid working Salary: to £35000 Hours: 40hrs per week, which will include a rota. Job Summary: The Third Line Service Desk Engineer will be responsible for providing advanced technical support … Backup Management Working with My clients SaaS backup solution to ensure efficient and smooth operation Triaging tickets received via service desk escalation. Liaising with 3rd party support for critical requests. Disaster Recovery and Restore Testing Management: Manage, Review, and ensure the Disaster Recovery Plan ...