IT Service Delivery Manager
- Hiring Organisation
- Liverpool University Hospitals NHS Foundation Trust
- Location
- Liverpool, L7 9NJ, United Kingdom
- Salary
- £66582.00 to £77368.00
Advanced knowledge of ITIL, service operations, service governance and continual service improvement In-depth understanding of enterprise service management platforms, service reporting and operational analytics Knowledge of Microsoft technologies including Microsoft 365, Entra ID, Intune and enterprise support environments Knowledge of KPI, SLA, customer experience and service performance management metholdologies ...