Leatherhead, England, United Kingdom Hybrid / WFH Options
Bytes Software Services
managing and leading the IT Service Desk team to deliver high-quality, customer-focused support services. The role oversees day-to-day Service Desk operations, Service Improvement, Identity & Access Management (IAM), Software Provisioning, and hardware provisioning/procurement for laptops, mobile devices and other such devices. This position ensures end users receive timely, effective, and secure IT support that … responsible for: Lead and manage the IT Service Desk team to deliver high-quality end user support, ensuring incidents and requests are resolved within agreed SLAs. Oversee Identity & Access Management (IAM), including user lifecycle processes, access controls, and compliance with security standards. Manage the end-to-end hardware provisioning process for laptops and mobile devices, including procurement, deployment, lifecycle … management, and asset tracking. Define and enforce device standards, configurations, and security controls using tools such as MDM and endpoint management platforms. Drive continual service improvements through automation, self-service solutions, knowledge base development, and performance reporting. Collaborate with IT and business stakeholders, acting as the point of escalation for critical issues and ensuring excellent customer experience. More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Bytes Software Services
business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial Performance Management : Deliver and … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯
Guildford, Surrey, England, United Kingdom Hybrid / WFH Options
Noir
We have several fantastic new roles for .NET Developer to join an ambitious Fintech start-up. This is your chance to work with the sharpest minds in private wealth management and financial software development. Our client's latest product release has changed the way people view private wealth management and allowed them to provide their clients with an … individualised, scalable assetmanagement framework that is unrivalled in today's market place. Our client is looking for passionate .NET Developer with experience in .NET, .NET Core/ASP.NET MVC, C# and SQL Server. Our client will provide training in: .NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
Noir
We have several fantastic new roles for .NET Developer to join an ambitious Fintech start-up. This is your chance to work with the sharpest minds in private wealth management and financial software development. Our client’s latest product release has changed the way people view private wealth management and allowed them to provide their clients with an … individualised, scalable assetmanagement framework that is unrivalled in today’s market place. Our client is looking for passionate .NET Developer with experience in .NET, .NET Core/ASP.NET MVC, C# and SQL Server. Our client will provide training in: .NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js More ❯
Kingston Upon Thames, Surrey, South East, United Kingdom
1TECH STAFFING LIMITED
professional who enjoys keeping operations running smoothly? Our client, a successful Managed Service Provider (MSP) based in Twickenham, is looking for a Procurement Manager to take ownership of stock management, supplier relationships, and the smooth flow of equipment and renewals that power their business. This is a hands-on, varied role perfect for someone who enjoys being at the … levels and coordinate the shipment of clients equipment. Build strong, reliable relationships with suppliers and distributors. Manage software licensing and renewal schedules. Support project teams with timely logistics and asset management. Liaise with internal teams and external contractors to maintain a professional environment. Handle post, courier services, and deliveries. Assist with onboarding new starters, ensuring equipment and workspace setup … are ready to go. Process purchase orders, invoices, and delivery notes accurately and efficiently. Maintain up-to-date procurement and asset records within internal systems. Assist with budget tracking and supplier reconciliations. Contribute ideas for improving internal processes and documentation. Key Requirements: Experience in procurement and logistics, ideally within an IT, MSP, or technology-focused environment. Strong supplier and More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Bytes Software Services
tangibly contributing to customer success and growth. The Procurement Advisory Consultant will join our growing diverse team of experienced IT procurement professionals to deliver commercial and procurement advisory, renewals management and transaction services for software assets by defining and implementing a professional, structured, and repeatable process resulting in optimal commercial routes for renewals and new purchases, based on existing …/commercial advise and services to individual customers. Maintain and continually develop knowledge of software contracts and vendors. Contribute to the delivery of related programs of change from an AssetManagement perspective. Identify opportunities for Bytes where Bytes may propose new/additional Services. Escalate potential service issues within the business and to Bytes management. Work Experience … to 7 years demonstrable experience of delivering Software Procurement/Contract Management services, specifically focussed on contract optimisation. Detailed and comprehensive exposure to legal and commercial negotiation of software contracts. Demonstrable experience in delivering Procurement services and delivering savings (cost avoidance and cost savings YoY against budget) within a complex organisation. Knowledge of key vendor licensing schemes and contract More ❯
Farnham, Surrey, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory, Teams telephony, and SharePoint Online Understanding of IT assetmanagement and user lifecycle processes A friendly, approachable attitude ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In More ❯
Wrecclesham, Surrey, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory, Teams telephony, and SharePoint Online Understanding of IT assetmanagement and user lifecycle processes A friendly, approachable attitude ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In More ❯
Croydon, Surrey, South East, United Kingdom Hybrid / WFH Options
PPF (Pension Protection Fund)
cloud technologies like Azure, API development and integration, and SharePoint administration. Experience in architecture modelling, support, and troubleshooting is essential. Finally, sector experience in UK-based pension, investment, or assetmanagement firms would be a valuable bonus. Sound like you?Apply now. If you're progressed, you'll be invited to demonstrate your technical skills through a practical More ❯
SLAs. Diagnose and resolve issues on Android devices, iPhones, laptops, desktops, video conferencing equipment, and other peripherals. Repair laptops and desktops as required. Maintain accurate records in ServiceNow and assetmanagement systems. Ensure VIP calls are prioritized and resolved within agreed timescales. Escalate issues promptly to the Team Leader/Manager where targets are at risk. Check and … process incoming goods, ensuring proper labeling and asset tagging. Contribute to process improvements, risk identification, and cost-saving initiatives. Complete all administrative tasks (SST, sick certificates, leave requests) in a timely manner. Essential Skills & Attributes Strong technical troubleshooting skills across multiple platforms and devices. Ability to work independently and as part of a motivated team. Excellent verbal and written … communication skills. Security-minded approach to all tasks. Good organizational and time management skills. Knowledge of ServiceNow (or similar call handling systems). More ❯
assigned Create and submit detailed call logs documenting customer interactions to be inclusive of accuracy, thoroughness, and timeliness Perform customer support related tasks and special projects as assigned by management Liaise as necessary interdepartmentally to seek resolutions to all incidents reported Communication with IT Infrastructure support groups to appropriately escalate incidents and follow up on incidents to drive resolution … for the customer Follow established AssetManagement processes Organize and utilize all support resources provided including emails, documentation, contact lists, etc. Having knowledge of Webex meeting rooms will be an added advantage. Benefits : You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Bytes Software Services
open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability PURPOSE OF JOB: Utilising Bytes’ standard Project Management methodology and toolsets, provide professional project management services supporting the delivery of IT-related services. Delivery resources may be internal human resources, software applications and/or external … over to Service Delivery Leads for BAU phase delivery although for more complex projects, the Project Manager may well also deliver BAU. Ownership of project timeline, reporting and effective management of risks & issues are key. KEY RESPONSIBILITIES: Take responsibility for the delivery of projects and customer engagements for Bytes. Day-to-day running of multiple projects throughout their entire … life cycle. Business analysis and scoping of project engagements, including facilitation of workshops and documentation of customer requirements. Management of project plans, scope, timescales and budgets. Management and coordination of project resources from within Bytes, customers, delivery partners and vendors. INDIVIDUAL RESPONSIBILITIES Scope and plan projects, including scheduling of required resources through the project office. Manage tasks allocated More ❯