Familiarity with mobile applications, integrations, and basic troubleshooting. *Ticketing/Case Management*: Familiarity with ticket tracking and basic data analysis. *Industry Experience*: Knowledge of B2B outsourced services is highly beneficial. Skills Key skills that would make you an ideal candidate for this role include: *Troubleshooting*: Strong problem-solving skills and more »
Telford, Shropshire, West Midlands, United Kingdom
French Selection UK
Support and liaise with internal departments - Attend and organise trade shows and exhibitions The Candidate: - Fluent in German (written and spoken) essential - Experience in B2B sales - IT literate - Self-motivated, flexible and able to use common sense - Able to travel occasionally to Germany if required Salary more »
Telford, Shropshire, West Midlands, United Kingdom Hybrid / WFH Options
Pertemps Telford
behalf of our client based in Telford, Shropshire. We are seeking a highly skilled and motivated Service Desk Manager to lead our dynamic B2B customer support team for technology focussed hardware and software product lines. The ideal candidate will possess a strong background in technical support, excellent leadership … skills, and a customer-centric mindset. This role is crucial in ensuring the delivery of exceptional service to our business-to-business clients while managing and optimizing the service desk operations. Our product lines span across multiple sectors, technology types and geographic … collaborative and customer-focused environment. Conduct regular team meetings, set performance goals, and provide coaching and mentoring to enhance the team's capabilities. B2B Customer Support: Oversee the resolution of technical issues related to hardware and software product lines for B2B customers and inter divisional support. Collaborate with more »
