Familiarity with mobile applications, integrations, and basic troubleshooting. *Ticketing/Case Management*: Familiarity with ticket tracking and basic data analysis. *Industry Experience*: Knowledge of B2B outsourced services is highly beneficial. Skills Key skills that would make you an ideal candidate for this role include: *Troubleshooting*: Strong problem-solving skills and more »
gather and analyze data, resolve and report issues and escalate where required. This is a critical role supporting the Hub Operations Manager, our B2B clients and Client Managers. With more than 40 hubs around the globe, this role feeds into creating one way of working, streamlining processes and improving more »
Telford, Shropshire, West Midlands, United Kingdom
French Selection UK
Support and liaise with internal departments - Attend and organise trade shows and exhibitions The Candidate: - Fluent in German (written and spoken) essential - Experience in B2B sales - IT literate - Self-motivated, flexible and able to use common sense - Able to travel occasionally to Germany if required Salary more »
Telford, Shropshire, West Midlands, United Kingdom Hybrid / WFH Options
Pertemps Telford
behalf of our client based in Telford, Shropshire. We are seeking a highly skilled and motivated Service Desk Manager to lead our dynamic B2B customer support team for technology focussed hardware and software product lines. The ideal candidate will possess a strong background in technical support, excellent leadership … skills, and a customer-centric mindset. This role is crucial in ensuring the delivery of exceptional service to our business-to-business clients while managing and optimizing the service desk operations. Our product lines span across multiple sectors, technology types and geographic … collaborative and customer-focused environment. Conduct regular team meetings, set performance goals, and provide coaching and mentoring to enhance the team's capabilities. B2B Customer Support: Oversee the resolution of technical issues related to hardware and software product lines for B2B customers and inter divisional support. Collaborate with more »