Job summary The Digital Incident and Problem Lead is a critical member of the DDaT service delivery team, primarily responsible for the resilience, continuity, and recovery of all digital services across the Trust and wider health system. A central function of the role is to develop and maintain a robust businesscontinuity framework in line with best … practices. This involves creating the division's businesscontinuity strategy, managing associated risks, and routinely auditing service businesscontinuity plans. They must work closely with application owners, internal teams, and external suppliers to document, maintain, and rigorously test service resilience , identifying vulnerabilities and developing effective solutions to ensure continuous service availability for patients. In addition to … strategic planning, the Lead is responsible for the practical aspects of incident and problem management. This includes developing and maintaining a comprehensive reporting and monitoring regime to oversee all plans, tests, incidents, and problems, categorized by type and severity. A key operational duty is the effective co-ordination of Higher Severity Service Incidents , with an imperative focus on reducing More ❯
Moodiesburn, Scotland, United Kingdom Hybrid / WFH Options
SARIA Food & Pharma
all matters. PLEASE NOTE -THIS IS FOR A 12 MONTH FIXED TERM CONTRACT Purpose of role This is a unique opportunity to take the lead in shaping and strengthening businesscontinuity across SARIA Food & Pharma. As our BusinessContinuity Specialist, you will be responsible for developing and maintaining robust planning and resilience processes that ensure … consistent, effective, and compliant operations—aligned with ISO22301 and other relevant standards. Responsibilities Contribute to the development, implementation, and maintenance of a SARIA Food & Pharma BusinessContinuity Management System (BCMS), ensuring alignment with ISO22301, ISO27001 and any other relevant industry standards and regulatory requirements Oversee the Business Impact Analysis (BIAs) and risk assessment process to identify critical … business processes and systems and determine the potential impact of disruptions. Evaluate and contribute to the development and maturing of risk mitigation strategies based on comprehensive risk modelling. Coordinate the development of crisis management and businesscontinuity plans, aligning with key stakeholders to ensure engagement and awareness in key business areas Organise and facilitate businessMore ❯
Moodiesburn, North Lanarkshire, UK Hybrid / WFH Options
SARIA Food & Pharma
all matters. PLEASE NOTE -THIS IS FOR A 12 MONTH FIXED TERM CONTRACT Purpose of role This is a unique opportunity to take the lead in shaping and strengthening businesscontinuity across SARIA Food & Pharma. As our BusinessContinuity Specialist, you will be responsible for developing and maintaining robust planning and resilience processes that ensure … consistent, effective, and compliant operations—aligned with ISO22301 and other relevant standards. Responsibilities Contribute to the development, implementation, and maintenance of a SARIA Food & Pharma BusinessContinuity Management System (BCMS), ensuring alignment with ISO22301, ISO27001 and any other relevant industry standards and regulatory requirements Oversee the Business Impact Analysis (BIAs) and risk assessment process to identify critical … business processes and systems and determine the potential impact of disruptions. Evaluate and contribute to the development and maturing of risk mitigation strategies based on comprehensive risk modelling. Coordinate the development of crisis management and businesscontinuity plans, aligning with key stakeholders to ensure engagement and awareness in key business areas Organise and facilitate businessMore ❯
Job Description: As the Technical Lead in Resilience at Airbus Protect, you are part of the Technical Office team of our Cybersecurity Consulting business unit. You ll play a central role regarding the evolution and delivery of our Resilience consulting services, encompassing businesscontinuity, crisis management, incident management, crisis communication, incident and crisis exercises, and disaster recovery … of resilience consultants and technical advisors, you are the technical authority of Airbus Protect in the area of resilience and are involved in all strategic aspects of developing our business when related to your domain of expertise. Tasks: Team and Community Leadership: Guide, mentor, and develop a team of resilience consultants and technical advisors while animating the internal CoC … Resilience community to foster knowledge sharing and continuous improvement Resilience Strategy and Technical Authority: Serve as the technical authority for resilience, leading the strategy for our BusinessContinuity and Crisis Management portfolio while developing and executing comprehensive, complex and innovative resilience strategies for our clients Cross-Functional Integration: Collaborate closely with the Technical Leader for Risk to integrate More ❯
role where you will ensure that disaster recovery (DR), failover, and operational resilience capabilities are robust, tested, reviewed, and continuously improved. You’ll play a critical part in safeguarding businesscontinuity and strengthening our cyber security posture, working closely with infrastructure, security, and businesscontinuity teams. As such the CyberSec Engineer/IT Security Specialist will … Lead the planning, orchestration, and execution of DR and resilience testing Perform targeted regular and ad-hoc scans to identify potential breaches of the firms data and security policies ensuring RTOs/RPOs are validated. Drive remediation activities to closure, maintaining clear evidence and documentation for client, regulatory, and audit standards. Partner with Infrastructure teams to identify and remediate … vulnerabilities across hardware and software. Act as the primary technical liaison with the BusinessContinuityPlanning (BCP) team, supporting BIAs and resilience obligations. Lead incident response investigations, mitigation, and ongoing security improvements. Support Cyber Essentials Plus accreditation and contribute to maintaining a strong external security rating. Produce clear reporting, dashboards, and technical documentation, ensuring runbooks and procedures More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Robert Walters
Robert Walters is working in partnership with a leading financial services business. They specialise in providing experts services across pensions, wealth management and financial planning across both personal and commercial services. In addition, they offer tailored services across retirement, tax and estate planning. They are considered market leaders in providing customer and client-centric services, operating across multiple locations. … plus bonus. As an experienced Head of IT, you will oversee IT Infrastructure, Service Delivery, and Cyber Security whilst leading operational resilience. Head of IT: Duties Experience of business acquisitions - Highly desirable Lead delivery of IT services across group - ensure modern cloud-first infrastructure Lead user-focused approach to technology Oversee IT service delivery, infrastructure and cybersecurity Ensure systems … are secure, saleable and in line with business needs Contribute to operational resilience planning, including businesscontinuity & DR Collaborate to align IT strategy with group strategy Manage third party service providers Drive FinOps culture - cost control across all IT operations Head of IT: Experience Experience within a financial services environment - Highly desirable Strong knowledge of cloud More ❯
St George's University Hospitals NHS Foundation Trust
and colleagues as needed for resolution of tickets.Ensuring that the Service Desk system meets the needs of the Applications teams, liaising with the Service Desk team where needed.Own the BusinessContinuityPlanning (BCP) for the Applications teams, contributing to the development of businesscontinuity plans for clinical services and the rest of IDT.Own and manage … the disaster recovery plan for the Applications Team, linking in with suppliers, other IDT teams, Trust Emergency Planning teams and clinical and operational services as needed. Provide support for the management of Applications procurement and contract management: developing specifications; managing supplier responses; supplier SLA management. Risk and Issue management: monitoring the Trust Risk Register for Applications-related risks, liaising … experience of applications oExperience in communicating complex issues to a wide audience oExperience in building and maintaining working relationships to a senior level. oExperience of Incident, & Problem Management, Service planning, & change management processes, especially in an ITIL-based environment oExperience with SLAs and KPIs for application performance oExperience of managing third-party suppliers and service contracts Desirable oExperience of More ❯
Data Protection Officer (DPO) . The successful candidate will be instrumental in advising on data protection matters, managing regulatory risk, and driving continuous improvement across compliance frameworks, policies, and business practices. Acting as a trusted business partner, you will support the organisation’s commitment to strong governance, operational resilience, and regulatory excellence. Key Responsibilities Lead the organisation’s … Mentor and develop junior compliance colleagues, fostering a culture of continuous improvement. Contribute to maintaining ISO 27001 certification and other relevant standards (e.g. PCI DSS, Information Security). Lead businesscontinuityplanning and ensure ongoing operational resilience. Manage corporate insurance coverage and relationships with insurers. All team members are required to complete mandatory e-learning as part … complex issues and influence at senior levels. Experience leading compliance monitoring, audits, investigations, and remediation initiatives. Familiarity with ISO 27001 , PCI DSS , and other information security frameworks. Experience managing businesscontinuity and insurance programmes. Leadership capability with a track record of mentoring others and representing compliance at Board or senior management forums. Resilient, professional, and collaborative approach to More ❯
Data Protection Officer (DPO) . The successful candidate will be instrumental in advising on data protection matters, managing regulatory risk, and driving continuous improvement across compliance frameworks, policies, and business practices. Acting as a trusted business partner, you will support the organisation’s commitment to strong governance, operational resilience, and regulatory excellence. Key Responsibilities Lead the organisation’s … Mentor and develop junior compliance colleagues, fostering a culture of continuous improvement. Contribute to maintaining ISO 27001 certification and other relevant standards (e.g. PCI DSS, Information Security). Lead businesscontinuityplanning and ensure ongoing operational resilience. Manage corporate insurance coverage and relationships with insurers. All team members are required to complete mandatory e-learning as part … complex issues and influence at senior levels. Experience leading compliance monitoring, audits, investigations, and remediation initiatives. Familiarity with ISO 27001 , PCI DSS , and other information security frameworks. Experience managing businesscontinuity and insurance programmes. Leadership capability with a track record of mentoring others and representing compliance at Board or senior management forums. Resilient, professional, and collaborative approach to More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Alexander Edward James Consulting Limited
Resource Management space. You will play a pivotal role in designing, automating, and managing secure, scalable, and resilient cloud infrastructure on Microsoft Azure , while ensuring round-the-clock service continuity and alignment with ISO 27001 requirements. This is a hands-on position requiring deep technical expertise in automation, disaster recovery, and cloud security, combined with the ability to operate … based infrastructure to ensure high availability, scalability, and security. Develop and maintain infrastructure-as-code and automation frameworks to streamline deployment and operations. Lead and test disaster recovery and businesscontinuity plans to guarantee 24/7 service resilience. Support compliance and governance initiatives, including ISO 27001 security standards. Monitor system health, performance, and security; proactively identify and … Azure cloud environments . Strong background in DevOps practices , automation, CI/CD, and setting up infrastructure-as-code (e.g., Terraform, ARM, Bicep) Hands-on expertise in disaster recovery planning and execution . Solid understanding of information security , including ISO 27001 frameworks and Networking. Familiarity with monitoring, logging, and alerting tools for 24/7 operations. Excellent problem-solving More ❯
City of London, London, United Kingdom Hybrid / WFH Options
DGH Recruitment
to-date, and practical. - Work with Engineers to automate recovery testing and evidence collection where feasible (e.g. scripting, orchestration tools). - Act as the primary technical liaison with the BusinessContinuityPlanning (BCP) team. - Maintain a central log of resilience activities, including issues, actions, and progress against remediation targets. - Identify vulnerabilities in hardware and software to be … and lead in Incident Response investigations and mitigation. Required Skills/Experience: - Hands-on experience with disaster recovery, failover testing, and operational resilience in IT infrastructure. - Solid understanding of businesscontinuity and security frameworks (e.g. ISO27001, ISO23001 NIST) and how to evidence controls. - Experience producing and maintaining high-quality technical documentation and runbooks. - Proficiency with infrastructure tooling and … based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment BusinessMore ❯
City Of London, England, United Kingdom Hybrid / WFH Options
DGH Recruitment
to-date, and practical. Work with Engineers to automate recovery testing and evidence collection where feasible (e.g. scripting, orchestration tools). Act as the primary technical liaison with the BusinessContinuityPlanning (BCP) team. Maintain a central log of resilience activities, including issues, actions, and progress against remediation targets. Identify vulnerabilities in hardware and software to be … and lead in Incident Response investigations and mitigation. Required Skills/Experience: Hands-on experience with disaster recovery, failover testing, and operational resilience in IT infrastructure. Solid understanding of businesscontinuity and security frameworks (e.g. ISO27001, ISO23001 NIST) and how to evidence controls. Experience producing and maintaining high-quality technical documentation and runbooks. Proficiency with infrastructure tooling and More ❯
london, south east england, united kingdom Hybrid / WFH Options
DGH Recruitment
to-date, and practical. Work with Engineers to automate recovery testing and evidence collection where feasible (e.g. scripting, orchestration tools). Act as the primary technical liaison with the BusinessContinuityPlanning (BCP) team. Maintain a central log of resilience activities, including issues, actions, and progress against remediation targets. Identify vulnerabilities in hardware and software to be … and lead in Incident Response investigations and mitigation. Required Skills/Experience: Hands-on experience with disaster recovery, failover testing, and operational resilience in IT infrastructure. Solid understanding of businesscontinuity and security frameworks (e.g. ISO27001, ISO23001 NIST) and how to evidence controls. Experience producing and maintaining high-quality technical documentation and runbooks. Proficiency with infrastructure tooling and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
DGH Recruitment
to-date, and practical. Work with Engineers to automate recovery testing and evidence collection where feasible (e.g. scripting, orchestration tools). Act as the primary technical liaison with the BusinessContinuityPlanning (BCP) team. Maintain a central log of resilience activities, including issues, actions, and progress against remediation targets. Identify vulnerabilities in hardware and software to be … and lead in Incident Response investigations and mitigation. Required Skills/Experience: Hands-on experience with disaster recovery, failover testing, and operational resilience in IT infrastructure. Solid understanding of businesscontinuity and security frameworks (e.g. ISO27001, ISO23001 NIST) and how to evidence controls. Experience producing and maintaining high-quality technical documentation and runbooks. Proficiency with infrastructure tooling and More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
CHEP
on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You … problem-solving and outcome-driven thinking are key. Your ability to build strong networks internally and externally will help shape a resilient and inclusive architecture that supports our evolving business needs. You'll be responsible for overseeing the enterprise-wide technology strategy. This role focuses on aligning technology solutions with business objectives. You'll lead a team of … the Enterprise Architecture team, guiding them in setting technology policies, standards, and governance practices across the organization, ensuring compliance with lifecycle and asset management standards. Develop and maintain the business, technical, application, information, process, and infrastructure views of the organization's architecture to ensure cohesive and efficient operations. Ensure the technology strategy is aligned with the organization's businessMore ❯
addlestone, south east england, united kingdom Hybrid / WFH Options
CHEP
on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You … problem-solving and outcome-driven thinking are key. Your ability to build strong networks internally and externally will help shape a resilient and inclusive architecture that supports our evolving business needs. You'll be responsible for overseeing the enterprise-wide technology strategy. This role focuses on aligning technology solutions with business objectives. You'll lead a team of … the Enterprise Architecture team, guiding them in setting technology policies, standards, and governance practices across the organization, ensuring compliance with lifecycle and asset management standards. Develop and maintain the business, technical, application, information, process, and infrastructure views of the organization's architecture to ensure cohesive and efficient operations. Ensure the technology strategy is aligned with the organization's businessMore ❯
Job Description Job Title: Business Operations Manager Reporting To: CEO Department: Company Operations Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week) ABOUT PENTA CONSULTING LTD At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology … digital landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. JOB PURPOSE The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment … with strategic business goals. Key responsibilities include vendor management, contract oversight, quality assurance, risk mitigation, and continuous improvement of operational frameworks. DUTIES AND RESPONSIBILITIES Support international office compliance and reporting, ensuring alignment with client requirements across all Penta entities. Lead the development and execution of operational strategies to drive business growth and efficiency. Map, document, and monitor operational More ❯
Job Description Job Title: Business Operations Manager Reporting To: CEO Department: Company Operations Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week) ABOUT PENTA CONSULTING LTD At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology … digital landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. JOB PURPOSE The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment … with strategic business goals. Key responsibilities include vendor management, contract oversight, quality assurance, risk mitigation, and continuous improvement of operational frameworks. DUTIES AND RESPONSIBILITIES Support international office compliance and reporting, ensuring alignment with client requirements across all Penta entities. Lead the development and execution of operational strategies to drive business growth and efficiency. Map, document, and monitor operational More ❯
risk management, and adherence to global cybersecurity regulations. Proven project management experience, with the ability to lead technical initiatives. Hands-on experience with Active Directory, disaster recovery (DR), and businesscontinuityplanning (BCP). In-depth knowledge of network and data centre environments. Advanced PowerShell scripting and automation skills for repetitive tasks and small-to-medium complexity … Lead the design, implementation, and maintenance of complex IT solutions, coordinating with technical teams as needed. Develop and analyse system standards, thresholds, and recommendations to optimise performance. Conduct capacity planning reviews and approve plans formulated by junior team members. Establish strategies to manage the deployment of support packages and system patches. Monitor server backups, network uptime, and provide recommendations … for improvements. Liaise with 3rd-party vendors for support, procurement, and technical collaboration. Coordinate proposals and work estimates for system administration projects alongside business development teams. Design and enforce secure systems, network policies, and procedures, providing technical guidance to the team. Benefits of working as a Network Systems Engineer: 23 days annual leave + bank holidays Option to purchase More ❯
once-in-a-generation change to the way we work and care for our communities.As Cutover Manager, you will be at the heart of our digital journey--responsible for planning, coordinating, and delivering the safe transition from our legacy systems to a modern, integrated EPR. You will work alongside clinical, operational, and digital leaders, guiding multidisciplinary teams through a … your application reflects the knowledge, skills and experience needed Person Specification Qualifications Essential Master's degree or demonstrable equivalent senior-level experience in Health Informatics, Project/Programme Management, Business Administration, or a related discipline Professional operational service delivery and business management knowledge to degree level or equivalent Further management experience or training to postgraduate diploma level or … Looks Like) Experience Essential Significant experience leading cutover or go-live activities in large-scale digital transformation programmes, preferably within NHS or healthcare settings. Proven track record of strategic planning and delivery across multiple workstreams (e.g. data migration, testing, training, operational readiness). Experience in incident management, including downtime coordination, escalation protocols, and command centre operations during go-live. More ❯
cybersecurity guidance, and related frameworks Collaborate with Product, Engineering, and Compliance to embed security-by-design across our software lifecycle Lead enterprise risk assessments, incident response, disaster recovery, and businesscontinuityplanning Oversee security architecture across cloud infrastructure, mobile apps, and data pipelines Represent security matters to the executive team, Board of Directors, and external auditors/ More ❯
capabilities across GSK's global manufacturing sites. The role provides technical and problem-solving expertise as well as strategic direction and lifecycle management for key digital products (aligned to business goals and customer needs) as well as define how the historians fit strategically within the Smart Manufacturing technology landscape. You will develop and manage the roadmap for Historian systems … aligning with business needs and compliance requirements. This includes overseeing data collection, storage and accessibility and managing efforts to integrate Historian systems with other platforms and tools. Day-to-day you will support the global manufacturing site network, working cross-functionally to define product vision, shape roadmaps, and drive delivery. Throughout you will mentor product owners and influence (guide … driving innovation in data management. Your work will directly contribute to improving processes and delivering value across the organization. Key Responsibilities Own and evolve product strategy in alignment with business aims and customer outcomes. This extends to defining and maintaining the product roadmap to ensure prioritisation reflects strategic value and technical feasibility. Troubleshoot technical issues and contribute to root More ❯
City of London, London, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
many infrastructure roles, this is purely project-focused; no ticket queues or day-to-day incident management. Instead, you'll lead on strategic initiatives such as disaster recovery improvements, businesscontinuityplanning, and the design of secure, scalable Azure environments. You'll sit between development and infrastructure, ensuring cloud solutions are both technically robust and aligned with … Azure, including Entra ID, virtual networks, storage, VMs, and security services Familiar with scripting and automation (PowerShell, Azure CLI, Terraform, or Bicep) Confident with DR, BCP, and cloud resilience planning Knowledgeable in CI/CD, DevOps principles, and cloud cost management A strong communicator able to engage both technical and non-technical stakeholders Curious, teachable, and adaptable. A true More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
VirtueTech Recruitment Group
a Lead Email Engineer to take ownership of the companies email infrastructure to ensure reliability, performance and security for Microsoft 365 supporting daily communication across global offices including critical business operations. This is both a strategic and hands-on position, ideal for someone with deep technical expertise in Microsoft Exchange technologies who can also lead a small team and … enhancing integrations between the messaging platform and other enterprise systems such as identity management, endpoint management, and security tools. You will also be responsible for overseeing all patching, upgrades, businesscontinuityplanning, and disaster recovery processes to ensure the reliability and resilience of the firm’s messaging systems. You’ll help implement and enforce governance policies that … Azure AD), Intune, and enterprise application integrations. Proven ability to operate in a highly regulated environment, with a strong focus on control, documentation, and audit readiness. Capable of translating business needs into technical solutions, and comfortable engaging with non-technical stakeholders. If you are interested in a Lead Email Engineer role, please send your CV ASAP via this advert More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
VirtueTech Recruitment Group
a Lead Email Engineer to take ownership of the companies email infrastructure to ensure reliability, performance and security for Microsoft 365 supporting daily communication across global offices including critical business operations. This is both a strategic and hands-on position, ideal for someone with deep technical expertise in Microsoft Exchange technologies who can also lead a small team and … enhancing integrations between the messaging platform and other enterprise systems such as identity management, endpoint management, and security tools. You will also be responsible for overseeing all patching, upgrades, businesscontinuityplanning, and disaster recovery processes to ensure the reliability and resilience of the firm’s messaging systems. You’ll help implement and enforce governance policies that … Azure AD), Intune, and enterprise application integrations. Proven ability to operate in a highly regulated environment, with a strong focus on control, documentation, and audit readiness. Capable of translating business needs into technical solutions, and comfortable engaging with non-technical stakeholders. If you are interested in a Lead Email Engineer role, please send your CV ASAP via this advert More ❯