1 to 25 of 153 CMDB Jobs

ideal candidate will have hands‐on experience delivering ServiceNow solutions in telecom BSS/OSS/Network environments, with deep expertise in CSDM, CMDB, TNI, CSM, ITSM, ITOM, Integrations, and TMF API frameworks. Knowledge of NowAssist and GenAI capabilities within ServiceNow is a strong advantage. This role requires a combination … Responsibilities Solution Design & Architecture Lead end-to-end design and configuration of ServiceNow solutions for telco processes. Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models. Design telecom-specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes. ...

Service Management (CSM) Governance, Risk & Compliance (GRC) Security Operations (SecOps) Strategic Portfolio Management (SPM) Platform Expertise Flow Designer IntegrationHub Service Portal/Employee Center CMDB and Discovery Event Management Performance Analytics UI Builder Scoped Applications Now Experience Framework Integration Technologies REST APIs SOAP Web Services JDBC LDAP SSO (SAML/ ...

Deep architecture experience across Atlassian Cloud and/or Data Center platforms.Expert-level knowledge of: Jira Software, JSM, Confluence, Bitbucket, Atlassian AnalyticsAdvanced Roadmaps, Assets (CMDB), AutomationScriptRunner/Forge/Connect app frameworksMarketplace apps (e.g., Xray, BigPicture, Insight/Assets, Tempo)Strong understanding of Agile scaling models (Scrum, Kanban, SAFe, LeSS ...

Manage the end-to-end lifecycle of IT hardware and software assets, from procurement through to retirement. • Maintain accurate asset records within ITAM and CMDB systems. • Monitor software licensing compliance and identify potential risks. • Conduct regular asset audits and reconciliations across multiple data sources. • Develop and maintain asset management processes ...

JavaScript and Glide APIBusiness Rules and Script IncludesFlow Designer automationServiceNow integrations (REST, IntegrationHub)Proven development experience in ITAM and ITSM modules.Experience designing and maintaining CMDB data models and reconciliation rules.Strong understanding of CSDM.Experience building custom applications (scoped/global).Experience supporting enterprise-scale ServiceNow environments.Preferred QualificationsServiceNow Certified System Administrator ...

Glide APIBusiness Rules and Script IncludesFlow Designer automationServiceNow integrations (REST, IntegrationHub)Proven development experience in ITAM and ITSM modules. Experience designing and maintaining CMDB data models and reconciliation rules. Strong understanding of CSDM.Experience building custom applications (scoped/global).Experience supporting enterprise-scale ServiceNow environments. Preferred QualificationsServiceNow Certified System Administrator ...

REST/SOAP APIs, webhooks, IntegrationHub, MID Server, JSON/XML, OAuth and secure authentication. ITSM: Incident, Problem, Change, Request, Knowledge, Service Catalogue and CMDB processes. Delivery: Requirements, design, testing, deployment, troubleshooting, documentation and stakeholder communication. Desirable skills and experience ServiceNow CSA, CAD or relevant CIS certification. Experience with ...

influencing skills with a proven ability to communicate effectively at all levels.Ability to analyse data quality issues and drive continual improvement.Practical understanding of CMDB concepts and service relationships.ITIL4 Foundation certification or strong relevant experience of IT Service Management processes within an ITIL4 environment.Desirable Criteria An understanding of data models with ...

influencing skills with a proven ability to communicate effectively at all levels.Ability to analyse data quality issues and drive continual improvement.Practical understanding of CMDB concepts and service relationships.ITIL4 Foundation certification or strong relevant experience of IT Service Management processes within an ITIL4 environment.Desirable Criteria An understanding of data models with ...

influencing skills with a proven ability to communicate effectively at all levels.Ability to analyse data quality issues and drive continual improvement.Practical understanding of CMDB concepts and service relationships.ITIL4 Foundation certification or strong relevant experience of IT Service Management processes within an ITIL4 environment.Desirable Criteria An understanding of data models with ...

platforms:Observability Platforms Dynatrace Splunk Grafana Prometheus Elastic/ELK Stack AppDynamics New Relic Service Management & IT Operations ServiceNow ServiceNow Event Management ServiceNow ITOM CMDB and Dependency Mapping Solutions Cloud Monitoring Azure Monitor AWS CloudWatch Google Cloud Operations Suite AIOps & Analytics Dynatrace Davis AI Splunk ITSI Moogsoft BigPanda Other Operational ...

build and release pipelines using Git, GitHub Actions or Azure DevOps. Experience integrating infrastructure workflows with ITSM tools such as ServiceNow and maintaining accurate CMDB data through automation. Experience with Ansible, Windows Server, Active Directory, Docker, Kubernetes, Azure Container Apps or AKS. Experience with Azure Cost Management, budgets, FinOps practices ...

development, test and production, including process, screen and workflow configuration in Apriso.Assess, schedule and implement controlled changes with appropriate rollback plans, keeping configuration and CMDB records accurate.Triage, diagnose and resolve incidents and service requests; manage problems to root cause and escalate to vendors where required.Plan and execute releases and deployments ...

expertise. • Collaborate with colleagues across technology and business teams to deliver excellent user support. Exposure To • ITSM (IT Service Management) • CSM (Customer Service Management) • CMDB • Asset Management • Knowledge Management • Service Portal • Integration Hub • Flow Designer • Reporting & Dashboards • Performance Analytics • Custom Applications About You We're looking for enthusiastic graduates ...

seeking a highly skilled ServiceNow Developer with over 7 years of experience in ServiceNow design, development, and implementation . Expertise spans across ITSM, CSM, CMDB, IT Asset Management, integrations, and portal development , with strong proficiency in JavaScript, CSS, HTML, Angular, and REST/SOAP APIs . Proven track record ...

seeking a highly skilled ServiceNow Developer with over 7 years of experience in ServiceNow design, development, and implementation . Expertise spans across ITSM, CSM, CMDB, IT Asset Management, integrations, and portal development , with strong proficiency in JavaScript, CSS, HTML, Angular, and REST/SOAP APIs . Proven track record ...

signal quality by refining thresholds, suppression logic, and event correlation rules. Ensure platform telemetry, SaaS health signals, and configuration data align with monitoring and CMDB standards. Collaborate with Cloud, IAM, Network, Security, and ServiceNow teams to improve enterprise service reliability. Enterprise Tools Ownership & Operational Management Own day-to-day operational ...

Integrated Risk Management (IRM) ServiceNow certifications relevant to your specialism. Strong stakeholder management and communication skills. Experience delivering within large enterprise environments. Desirable CMDB, CSDM, Discovery and Service Mapping. ITIL, Agile or Scrum certifications. Experience in Public Sector or regulated environments. Domain separation and self-hosted ServiceNow environments. Team leadership ...

signal quality by refining thresholds, suppression logic, and event correlation rules.* Ensure platform telemetry, SaaS health signals, and configuration data align with monitoring and CMDB standards.* Collaborate with Cloud, IAM, Network, Security, and ServiceNow teams to improve enterprise service reliability. **Enterprise Tools Ownership & Operational Management** * Own day-to-day operational ...

schedules, post-implementation reviews (PIR) and early-life support (ELS) periods to minimise risk during production go-lives.Knowledge & Asset Management: Ensure service management databases (CMDB), configuration items and support documentation are accurate before sign-off.Stakeholder & Vendor Management: Facilitate operational sign-offs across Service Desk, Infrastructure, Cybersecurity and Business Units.Requirements5+ years ...

expertise in: o ServiceNow scripting (Client C Server-side) o Flow Designer o Integration Hub o Service Portal/Employee Centre o ATF o CMDB architecture.Strong experience with enterprise integrations (REST, SOAP, MID Server).Demonstrated experience delivering end-to-end implementations (design through deployment).Strong understanding of security model (ACLs ...

Security Clearance (SC) It would be great if you had Experience working within secure or highly regulated environments. Experience with MID Servers, Discovery, CMDB and Service Mapping. Experience with secure-by-design principles. Experience mentoring technical teams or leading architectural communities. ITIL v4 certification. Experience supporting pre-sales or technical ...

summary Please note CMDB, Asset and Contract Management experience is essential for this role. Previous applicants need not apply. The Asset, Quality and Contracts officer falls within the Digital Services Assurance department which follows the ITIL standards of Service Management, empowering technology, and process to ensure the users have … date on the policies and processes. Assist in the management of all Trust Digital Assets and ensuring the Configuration Management Database (CMDB) is maintained, updated and quality assessed on a regular basis - assisting in the report creation for the Asset, Quality and Contracts manager. Partaking in audits when required. ensuring ...

include a complete operational service wrapper. Validate support model, support hours, incident/request/problem processes, escalation paths, monitoring, runbooks, knowledge articles, RACI, CMDB and service catalogue updates. Ensure structured handover into Service Operations, including hypercare where required. ITSM Delivery Oversight Oversee the effectiveness of ITSM processes as they ...

Access Management. 5 Experience integrating ServiceNow with security platforms such as Microsoft Defender, Microsoft Sentinel, SailPoint, BeyondTrust, Symantec and more 6 Working knowledge of CMDB, Discovery, Service Mapping, Asset Management, and Configuration Compliance. 7 Experience implementing workflow automation, remediation workflows, exception management, and security reporting. 8 Ability to support ...