1 to 25 of 212 CMDB Jobs

week) Job Type: Contract Contract Length: 12+ Months with Extension Potential Compensation: $130K - $165K About the Role We're seeking an experienced Senior ServiceNow CMDB Administrator to lead the administration, governance, and continuous improvement of our ServiceNow Configuration Management Database (CMDB). This role ensures the CMDB serves … service data through effective governance, data quality management, CSDM alignment, CI lifecycle management, and integration oversight. The ideal candidate brings deep expertise in ServiceNow CMDB, CSDM, CI Class Manager, IRE, and Discovery, partnering with infrastructure, application, cloud, asset, and service management teams to improve CMDB maturity, service visibility, and operational ...

ideal candidate will have hands‐on experience delivering ServiceNow solutions in telecom BSS/OSS/Network environments, with deep expertise in CSDM, CMDB, TNI, CSM, ITSM, ITOM, Integrations, and TMF API frameworks. Knowledge of NowAssist and GenAI capabilities within ServiceNow is a strong advantage. This role requires a combination … Responsibilities Solution Design & Architecture Lead end-to-end design and configuration of ServiceNow solutions for telco processes. Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models. Design telecom-specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes. ...

Service Management (CSM) Governance, Risk & Compliance (GRC) Security Operations (SecOps) Strategic Portfolio Management (SPM) Platform Expertise Flow Designer IntegrationHub Service Portal/Employee Center CMDB and Discovery Event Management Performance Analytics UI Builder Scoped Applications Now Experience Framework Integration Technologies REST APIs SOAP Web Services JDBC LDAP SSO (SAML/ ...

Deep architecture experience across Atlassian Cloud and/or Data Center platforms.Expert-level knowledge of:Jira Software, JSM, Confluence, Bitbucket, Atlassian AnalyticsAdvanced Roadmaps, Assets (CMDB), AutomationScriptRunner/Forge/Connect app frameworksMarketplace apps (e.g., Xray, BigPicture, Insight/Assets, Tempo)Strong understanding of Agile scaling models (Scrum, Kanban, SAFe, LeSS ...

Manage the end-to-end lifecycle of IT hardware and software assets, from procurement through to retirement. • Maintain accurate asset records within ITAM and CMDB systems. • Monitor software licensing compliance and identify potential risks. • Conduct regular asset audits and reconciliations across multiple data sources. • Develop and maintain asset management processes ...

platform. What You'll Be Doing: Module Configuration and Customization: Configure and maintain ServiceNow modules including: ITSM: Incident, Problem, Change, Service Catalog, Knowledge ITOM: CMDB, Discovery ITAM: Hardware and Software Asset Management CSM: Customer Service Management Develop and support custom applications, workflows, UI policies, business rules, and UI actions using ...

JavaScript and Glide APIBusiness Rules and Script IncludesFlow Designer automationServiceNow integrations (REST, IntegrationHub)Proven development experience in ITAM and ITSM modules.Experience designing and maintaining CMDB data models and reconciliation rules.Strong understanding of CSDM.Experience building custom applications (scoped/global).Experience supporting enterprise-scale ServiceNow environments.Preferred QualificationsServiceNow Certified System Administrator ...

Glide APIBusiness Rules and Script IncludesFlow Designer automationServiceNow integrations (REST, IntegrationHub)Proven development experience in ITAM and ITSM modules. Experience designing and maintaining CMDB data models and reconciliation rules. Strong understanding of CSDM.Experience building custom applications (scoped/global).Experience supporting enterprise-scale ServiceNow environments. Preferred QualificationsServiceNow Certified System Administrator ...

REST/SOAP APIs, webhooks, IntegrationHub, MID Server, JSON/XML, OAuth and secure authentication. ITSM: Incident, Problem, Change, Request, Knowledge, Service Catalogue and CMDB processes. Delivery: Requirements, design, testing, deployment, troubleshooting, documentation and stakeholder communication. Desirable skills and experience ServiceNow CSA, CAD or relevant CIS certification. Experience with ...

following to assess your Technical Skills:Describe a time where you engaged and influenced stakeholders to understand and realise the value of configuration management or CMDB capabilities? What approach did you take and what was the outcome Once this job has closed, the job advert will no longer be available. … following to assess your Technical Skills:Describe a time where you engaged and influenced stakeholders to understand and realise the value of configuration management or CMDB capabilities? What approach did you take and what was the outcome Once this job has closed, the job advert will no longer be available. ...

following to assess your Technical Skills:Describe a time where you engaged and influenced stakeholders to understand and realise the value of configuration management or CMDB capabilities? What approach did you take and what was the outcome Once this job has closed, the job advert will no longer be available. … following to assess your Technical Skills:Describe a time where you engaged and influenced stakeholders to understand and realise the value of configuration management or CMDB capabilities? What approach did you take and what was the outcome Once this job has closed, the job advert will no longer be available. ...

following to assess your Technical Skills:Describe a time where you engaged and influenced stakeholders to understand and realise the value of configuration management or CMDB capabilities? What approach did you take and what was the outcome Once this job has closed, the job advert will no longer be available. … following to assess your Technical Skills:Describe a time where you engaged and influenced stakeholders to understand and realise the value of configuration management or CMDB capabilities? What approach did you take and what was the outcome Once this job has closed, the job advert will no longer be available. ...

following to assess your Technical Skills:Describe a time where you engaged and influenced stakeholders to understand and realise the value of configuration management or CMDB capabilities? What approach did you take and what was the outcome Once this job has closed, the job advert will no longer be available. … following to assess your Technical Skills:Describe a time where you engaged and influenced stakeholders to understand and realise the value of configuration management or CMDB capabilities? What approach did you take and what was the outcome Once this job has closed, the job advert will no longer be available. ...

influencing skills with a proven ability to communicate effectively at all levels.Ability to analyse data quality issues and drive continual improvement.Practical understanding of CMDB concepts and service relationships.ITIL4 Foundation certification or strong relevant experience of IT Service Management processes within an ITIL4 environment.Desirable Criteria An understanding of data models with ...

influencing skills with a proven ability to communicate effectively at all levels.Ability to analyse data quality issues and drive continual improvement.Practical understanding of CMDB concepts and service relationships.ITIL4 Foundation certification or strong relevant experience of IT Service Management processes within an ITIL4 environment.Desirable Criteria An understanding of data models with ...

influencing skills with a proven ability to communicate effectively at all levels.Ability to analyse data quality issues and drive continual improvement.Practical understanding of CMDB concepts and service relationships.ITIL4 Foundation certification or strong relevant experience of IT Service Management processes within an ITIL4 environment.Desirable Criteria An understanding of data models with ...

platforms:Observability Platforms Dynatrace Splunk Grafana Prometheus Elastic/ELK Stack AppDynamics New Relic Service Management & IT Operations ServiceNow ServiceNow Event Management ServiceNow ITOM CMDB and Dependency Mapping Solutions Cloud Monitoring Azure Monitor AWS CloudWatch Google Cloud Operations Suite AIOps & Analytics Dynatrace Davis AI Splunk ITSI Moogsoft BigPanda Other Operational ...

Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review … CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine ...

Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review … CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine ...

build and release pipelines using Git, GitHub Actions or Azure DevOps. Experience integrating infrastructure workflows with ITSM tools such as ServiceNow and maintaining accurate CMDB data through automation. Experience with Ansible, Windows Server, Active Directory, Docker, Kubernetes, Azure Container Apps or AKS. Experience with Azure Cost Management, budgets, FinOps practices ...

development, test and production, including process, screen and workflow configuration in Apriso.Assess, schedule and implement controlled changes with appropriate rollback plans, keeping configuration and CMDB records accurate.Triage, diagnose and resolve incidents and service requests; manage problems to root cause and escalate to vendors where required.Plan and execute releases and deployments ...

expertise. • Collaborate with colleagues across technology and business teams to deliver excellent user support. Exposure To • ITSM (IT Service Management) • CSM (Customer Service Management) • CMDB • Asset Management • Knowledge Management • Service Portal • Integration Hub • Flow Designer • Reporting & Dashboards • Performance Analytics • Custom Applications About You We're looking for enthusiastic graduates ...

seeking a highly skilled ServiceNow Developer with over 7 years of experience in ServiceNow design, development, and implementation . Expertise spans across ITSM, CSM, CMDB, IT Asset Management, integrations, and portal development , with strong proficiency in JavaScript, CSS, HTML, Angular, and REST/SOAP APIs . Proven track record ...

seeking a highly skilled ServiceNow Developer with over 7 years of experience in ServiceNow design, development, and implementation . Expertise spans across ITSM, CSM, CMDB, IT Asset Management, integrations, and portal development , with strong proficiency in JavaScript, CSS, HTML, Angular, and REST/SOAP APIs . Proven track record ...

signal quality by refining thresholds, suppression logic, and event correlation rules. Ensure platform telemetry, SaaS health signals, and configuration data align with monitoring and CMDB standards. Collaborate with Cloud, IAM, Network, Security, and ServiceNow teams to improve enterprise service reliability. Enterprise Tools Ownership & Operational Management Own day-to-day operational ...