1 to 25 of 91 CMDB Jobs

with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Telecom domain Experience is MUST Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified ...

CMDB Lead Location: London 3 days on-site Employment Type: Contract - Initial 6 Month Duration Outisde IR35 - Up to £800 per day. Key Skills Strong understanding of ITIL principles, particularly Service Asset and Configuration Management (SACM). Architectural knowledge of CMDB design and configuration item (CI) relationships. Extensive experience with … ServiceNow CMDB and Discovery. Ability to operate at both strategic and detailed technical levels, with a strong understanding of platform interdependencies and modules. Self-motivated individual with strong ownership, stakeholder management, and communication skills. Role Summary The CMDB Lead is responsible for defining, governing, and maintaining the Configuration Management Database ...

ServiceNow Certified Implementation Specialist (CIS) – Integrated Risk Management (IRM) and/or Governance, Risk and Compliance (GRC). Additional ServiceNow certifications in ITSM, ITOM, CMDB, Discovery, or Vulnerability Management. Experience within security operations, vulnerability management, or cyber security functions. Experience working in large-scale enterprise ServiceNow environments. Familiarity with Agile ...

model and schema design, including request types, asset/configuration management, and SLA structures. Design and oversee integrations between JSM and wider toolchains (e.g. CMDB, Jira Software, Confluence, monitoring and ITSM tools). Act as technical authority on JSM best practice, advising stakeholders on platform strategy, roadmap, and future capability. ...

Position Summary The CMDB Analyst is responsible for the design, governance, accuracy, and continuous improvement of Claranet’s Configuration Management Database (CMDB) supporting customers. The role ensures configuration data is complete, accurate, auditable, and aligned with service management, operational resilience, and regulatory requirements. The CMDB Analyst works across technical, service … management, and governance teams to ensure the CMDB provides a trusted source of truth for service delivery, incident management, change management, and regulatory assurance. Role Mission Claranet’s strategy is to build long-term, trusted relationships with customers by delivering secure, resilient, and well governed managed services. The CMDB Analyst ...

Lead architecture workshops and mentor junior technical teams. Essential Skills: Extensive ServiceNow architecture experience. Strong ITSM knowledge plus at least two additional ServiceNow modules. CMDB and Discovery implementation experience. Strong JavaScript, Glide and Flow Designer knowledge. Excellent stakeholder management and communication skills. Desirable Skills: ServiceNow ...

Lead architecture workshops and mentor junior technical teams. Essential Skills: Extensive ServiceNow architecture experience. Strong ITSM knowledge plus at least two additional ServiceNow modules. CMDB and Discovery implementation experience. Strong JavaScript, Glide and Flow Designer knowledge. Excellent stakeholder management and communication skills. Desirable Skills: ServiceNow ...

Lead architecture workshops and mentor junior technical teams. Essential Skills: Extensive ServiceNow architecture experience. Strong ITSM knowledge plus at least two additional ServiceNow modules. CMDB and Discovery implementation experience. Strong JavaScript, Glide and Flow Designer knowledge. Excellent stakeholder management and communication skills. Desirable Skills: ServiceNow ...

issues and propose permanent fixes. Perform root cause analysis on platform defects. Maintain support documentation and knowledge articles. Modules Supported ITSM CSM FSM SPM CMDB Asset Management Knowledge Management Service Portal Integration Hub Flow Designer Reporting & Dashboards Performance Analytics Custom Applications Skills & Experience Experience supporting the ServiceNow platform. Understanding ...

experience Proven experience working as a ServiceNow Platform Architect within large, complex environments Strong expertise across ServiceNow modules including Information Technology Service Management, Configuration Management Database, and integrations Solid understanding of integration approaches such as Representational State Transfer application programming interfaces and event-based architectures Experience supporting cloud architecture, security ...

that support ITIL-aligned processes. Work collaboratively with cross-functional teams to ensure integration of ITSM tools with other essential enterprise tools (eg, monitoring, CMDB, service desk, automation tools). Training and Support: Provide training and support to technology staff on the effective use of service design and self-serve ...

ServiceNow integrations -eg- REST, SOAP, APIs, MID Servers. Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Experience designing and implementing CMDB and Discovery. Acting as the technical authority on ServiceNow architecture, design + best practices. Defining + driving overall platform strategy, roadmap, and governance. Ensuring platform ...

ServiceNow integrations -eg- REST, SOAP, APIs, MID Servers. Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Experience designing and implementing CMDB and Discovery. Acting as the technical authority on ServiceNow architecture, design + best practices. Defining + driving overall platform strategy, roadmap, and governance. Ensuring platform ...

Solid experience designing and governing infrastructure automation (e.g. Ansible) aligned to DevOps practices Skilled in integrating infrastructure and observability with ITSM platforms (e.g. ServiceNow, CMDB, incident/change workflows) Strong understanding of cloud and hybrid architectures (AWS, Azure, on‐prem) and defining architecture standards and best practices Excellent communication skills ...

maintained and updated appropriately. Attend daily service review meetings, providing ticket management updates and dashboard reporting to support customer management activities. Participate in CMDB and stores meetings with customers and partners to ensure compliance with agreed processes and standards. Prepare and present service performance data for weekly productivity reviews. Produce ...

augmented service management model, using predictive insights to reduce incidents, eliminate recurring problems, and enhance user experience. Implement AI‐driven service monitoring, dynamic CMDB enrichment, and automated change risk scoring. Use advanced SLAs/XLAs and real‐time service health analytics to fundamentally improve service quality across all regions. Transform ...

design leadership required. Deep knowledge of UX principles methodologies and enterprise design standards remains essential. Understanding of ServiceNow modules such as ITSM ITOM ITAM CMDB and service request required. Working knowledge of platform configuration including workflows scripts and UI policies remains beneficial. Familiarity with incident problem change and request management ...

/WAN/SDWAN/Azure networking such as routing, firewalls, network peering etc. Microsoft certifications relating to Infrastructure within Azure. Experience of configuration management database tooling. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful ...

focuses on modernising IT operations, driving automation, and improving service delivery across complex environments. Key Skills & Experience: Strong BMC Helix architecture experience across ITSM, CMDB, Discovery, Digital Workplace and Automation Deep understanding of BMC Remedy, integrations, workflows, forms and service management processes Proven experience implementing and aligning environments ...

/P2), stakeholder communications, root cause analysis, and service recovery. Govern ITIL processes including Incident, Problem, Change, Configuration, and Service Request Management. Maintain CMDB accuracy, service mapping, and dependency management to support operations and governance. Drive Post-Incident and Post-Change Reviews, ensuring lessons learned translate into measurable improvements. ...

/P2), stakeholder communications, root cause analysis, and service recovery. Govern ITIL processes including Incident, Problem, Change, Configuration, and Service Request Management. Maintain CMDB accuracy, service mapping, and dependency management to support operations and governance. Drive Post-Incident and Post-Change Reviews, ensuring lessons learned translate into measurable improvements. ...

analytics outcomes Strong knowledge of ServiceNow Platform Analytics principles, methodologies, and ServiceNow best practices Good understanding of core modules such as ITSM, ITOM, ITAM, CMDB, and Service Request Working knowledge of platform configuration, including flows, business rules, client scripts, and User Interface (UI) policies Familiarity with incident, problem, change ...

time zones and international stakeholder groups. Fluency in written and spoken English. Desirable experience Experience working with enterprise portfolio management functions. Exposure to ITSM, CMDB, service transition, cutover, hyper care or operational readiness. Experience managing third-party technology vendors or outsourced delivery partners. The opportunityThis is an excellent opportunity ...

quality of service being allowed into Operations (checks against PAAM, e2e monitoring and auto-ticketing, tooling compatibility versus OS levels, backup and restore, CMDB, DR to name a few) Ability to multi-task and prioritize efforts in a dynamic environment People management skills Awareness of technology and how to leverage ...

design, configure, and implement ServiceNow solutions Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts. Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub) Ability to define and implement data mappings ...