1 to 25 of 46 CMDB Jobs

CMDB Product Manager - ServiceNow Configuration Management Database Manager Location: Knutsford or Manchester (Hybrid) Contract: Permanent Salary: Competitive + excellent benefits About the opportunity We’re working with a leading global banking organisation to recruit a CMDB Product Manager to join their IT Service Management function at Vice President level. This … high-impact role where you’ll own and evolve the Configuration Management Database (CMDB) as a critical enterprise platform, underpinning operational stability, automation, risk management, and regulatory compliance across the bank. You’ll act as the strategic product owner for CMDB, driving standards, data quality, and adoption across a complex ...

including solution demonstrations and proposals Ensure compliance with organisational and industry standards Required Skills Strong expertise in ServiceNow platform architecture Experience across ITSM, ITOM, CMDB, and Flow Designer Proficiency in JavaScript and REST/SOAP API integrations Understanding of cloud and enterprise architecture principles Experience working in Agile/Scrum ...

management platforms (e.g. ServiceNow, Jira Service Management). Experience using monitoring and observability tools to identify service performance trends. Familiarity with configuration management and CMDB processes, Experience supporting DevOps or DevSecOps operational environments. ...

function Strong understanding of asset lifecycle management, governance, and compliance Experience with asset management tools (e.g., Jira Service Management or similar) Knowledge of CMDB and configuration management principles Analytical mindset, with the ability to translate data into actionable insights Excellent stakeholder engagement and communication skills ITIL or similar service management ...

estates, endpoint & image strategy Intune/Configuration Manager Identity & access (AD/Entra ID, PAM, MFA) Secure collaboration and VDI/remote access ITSM, CMDB, EDR/XDR and tooling consolidation Ensure Top Secret security assurance and accreditation Manage senior client stakeholders across multiple agencies Drive measurable benefits in cost ...

standard ownership, stakeholder engagement models. 5 years leading multidisciplinary ServiceNow practices, including engineers, developers, business analysts, architects, testing/QA. Functional experience with ITSM, CMDB/CI, ITOM, HRSD, SPM, SAM/HAM, Now Assist, API's and custom integrations. Proven ability to establish engineering standards, governance frameworks, release ...

with curiosity and a solutions-focused attitude A genuine commitment to continuous learning and personal development Experience with business solutions , particularly within CSDM/CMDB Strong relationship-building skills and the ability to create and sustain professional networks Willingness to travel when needed to support clients and teams About ...

other secure UK Gov environments Knowledge of JSPs or public-sector governance frameworks Problem Management/RCA experience Exposure to Jira Assets/CMDB Understanding of XLAs, user-experience metrics Experience with service improvement initiatives Knowledge of automation (Jira Automation) This is an excellent opportunity to lead and develop ...

policies Backup, restoration, and migration of user data Securely wipe data using approved tools and methods Remove devices from Azure AD/Intune/CMDB systems Manage laptop and device handover to multiple users and sites IT equipment Install/Move/Add/Change and Disposal (data wipe ...

responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications ...

Request Management (SRM) workflows. Develop and maintain custom workflows using Remedy Developer Studio, including Active Links, Filters, and Escalations. Support and maintain BMC Atrium CMDB, Atrium Integrator, and Atrium Orchestrator. What youll bring: Existing experience working on IT Service Management platforms (Preferably Remedy). Experience working to tight SLAs. Working ...

Client, network printer etc....) and update configurations, as necessary. Change an existing hardware/software component and verify functionality upon completion IMAC Update in CMDB Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

ServiceNow or FreshService. Strong working knowledge of ITIL frameworks and best practices. Strong experience with Incident management, Change management, Knowledge management or Asset Management (CMDB) is desirable. The Successful Service Delivery Manager will be required to work at least 3 days a week onsite in Chiswick Apply now to speak ...

Local Preferred - Candidate must be staying in PST/MST time zone only Skills: ServiceNow Business Analyst, ServiceNow implementation, Process Automation, ITSM, ITOM, CSM, CMDB, ITIL, ServiceNow Certified System Administrator (CSA) Job Description: As a ServiceNow Business Analyst, you will act as a liaison between business stakeholders and technical teams … Responsibilities: Requirements Gathering & Analysis: Collaborate with business stakeholders to understand their needs and document detailed business requirements for ServiceNow solutions, including ITSM, ITOM, CSM, CMDB, and other ServiceNow modules. Business Process Mapping: Analyze and map existing business processes, identify areas for improvement, and propose streamlined workflows that leverage ServiceNow functionality. ...

working directly with clients to understand requirements and guide solution design. What you'll be doing: Hands-on development across ServiceNow ITSM & ITOM (Discovery, CMDB, Service Mapping, Event Management) Building and configuring workflows, integrations, and custom solutions Working directly with stakeholders to gather requirements and shape technical solutions Leading technical ...

With a structured training (20% off‐the‐job) while gaining hands‐on exp across Digital, ServiceNow, Mobile Services, and Data Management teams Role Validate CMDB entries sourced from MDM, ensuring completeness, consistency, accuracy, and correct timestamps. Support automated onboarding of customer and device data, ensuring metadata is accurate ...

Owner/Product Lead/Service Mapping Product Owner roles Proven background across infrastructure, cloud, platforms, architecture or service operations Experience with service mapping, CMDB, dependency modelling or operational resilience initiatives Strong understanding of complex service estates with multiple platforms, suppliers and integrations Experience in financial services or another highly ...

accountable for the end-to-end technical architecture, governance, and strategic evolution of the ServiceNow platform, with a strong focus on ITSM, ITOM, CMDB, CSDM, and Discovery. This role provides architectural leadership across the ServiceNow estate, ensuring the platform is scalable, secure, supportable, and aligned to ServiceNow best practices … design authority for all significant platform changes, integrations, and enhancements. • Ensure architectural consistency across ITSM, ITOM, CSM, and future ServiceNow capability expansion. CMDB, CSDM & Discovery Leadership • Design, implement, and govern a robust CMDB architecture, ensuring accuracy, completeness, and fitness for purpose. • Lead the adoption and ongoing maturity of the Common ...

Adherence to all Pilgrim's processes including: - Raising, reviewing and approval of Change Controls. Identify, investigate, update and resolve problem records. Ensuring the configuration management database is maintained. Active handover to support engagement ensuring that technology implemented is supportable and maintainable. Ticket handling, updating, referral and closure of tickets Creation ...

with proven experience working in a large enterprise bank (essential) Strong experience with hybrid cloud (AWS/Azure + on-prem), data centres, ServiceNow CMDB, and container platforms (OpenShift/Kubernetes). Knowledge of operational resilience frameworks, RTO/RPO, backup/DR, and dependency mapping. Knowledge of the Digital ...

with third-party systems using REST/SOAP APIs. Automate workflows and processes using Flow Designer and scripting. Assist in implementing ServiceNow modules like CMDB, ITOM, or HRSD (as applicable). Support & Maintenance Provide L2/L3 support for platform-related issues and incidents. Troubleshoot performance issues and resolve defects. … architecture, data model, and platform capabilities. Experience with scripting (JavaScript, Glide API). Familiarity with integrations (REST/SOAP) and automation tools. Understanding of CMDB concepts and data relationships. Experience working in Agile/ITIL environments. Preferred Skills ServiceNow Certified System Administrator (CSA). Experience with additional modules like ITOM ...

below: Lorenz Pasch - Hays Recruitment: My mobile number and email address are available on my LinkedIn profile. This role requires hands-on experience in CMDB and IT asset management within structured IT service environments. You must be able to demonstrate: Proven experience managing CMDB data (Configuration Items, relationships, and integrity … Experience supporting Change Management with impact and dependency analysis Familiarity with ITIL practices (Configuration, Asset, Change Management) Experience working with ITSM tools (e.g. ServiceNow CMDB) This role is not suitable for Service Desk, general IT support, or purely administrative asset tracking backgrounds. If your experience does not include the above ...

cloud environments. Own it all : From asset discovery & scanning to patch orchestration and exec reporting - unblock teams, automate noise, integrate with ITSM/CMDB/CI/CD.? Influence at scale : Partner with platform/app owners, security risk managers, and seniors to hit SLAs and trend risk down.? Tech ...

large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices … maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB/CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows ...