Mc Lean, Virginia, United States Hybrid / WFH Options
Gridiron IT Solutions
and maintenance of multiple ServiceNow applications supporting the Intelligence Community. Responsibilities Develop, maintain, develop, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, SPM, APW, CMDB, ITOM/ITAM, CSM, ATF, DevSecOps, Service Portal, custom application development, etc. You will be responsible for helping to develop code, unit test, hold code reviews, check in code, and More ❯
the technical code documentation. Support data migration as needed. Design and implement solutions following established ConfigurationManagement policies and standards. Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained. Willingness to further grow and enhance skillset from more senior developers throughout each project. Basic Qualifications Requires a US Citizenship. Hold and active More ❯
of experience in ServiceNow development, configuration, and administration • ServiceNow Certified System Administrator (CSA) • Proven ability to manage multiple projects concurrently, prioritize tasks, and meet deadlines • Experience in ITSM, ITOM, CMDB, HAM, SAM, Service Catalog, KM certifications and experience within the ServiceNow platform and working knowledge of those processes • Strong analytical and problem-solving skills, with the ability to effectively communicate More ❯
modules. Skilled in automating IT asset lifecycle processes using ServiceNow to enhance efficiency and minimise manual efforts. In-depth knowledge of IT Service Management practices, including ConfigurationManagementDatabase (CMDB) and its integration with the IT Asset Management processes. Competent in monitoring and analysing trends in IT asset usage and expenditure. Proven ability to identify and implement cost-saving measures More ❯
Top Skills' Details 1. 2-10 years of experience developing in ServiceNow 2. Experience with ServiceNow Discovery and CMDB 3. OMT "Order Management Tracking and TNI "Telecommunications Inventory" Module Experience . 4. Ability to get their Sec+ certification within first 2 weeks of starting Candidate must be able to be on site at Fort Meade, Scott AFB, or Hill AFB … the technical code documentation. • Support data migration as needed. • Design and implement solutions following established ConfigurationManagement policies and standards. • Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained. • Works with and mentors junior developers to guide and coach them throughout each project. Basic Qualifications • Requires a US Citizenship. • Hold and active More ❯
the technical code documentation. Support data migration as needed. Design and implement solutions following established ConfigurationManagement policies and standards. Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained. Willingness to further grow and enhance skillset from more senior developers throughout each project. Basic Qualifications Requires a US Citizenship. Hold and active More ❯
UAT, regression testing, in creating training materials and documentation for ServiceNow users including release notesStay up to date with the latest developments in ServiceNow, ITIL, ITSM, ITOM, SPM, and CMDB, and share knowledge with the team Governance and Compliance:Ensure compliance with ITSM best practices and corporate policiesMaintain proper documentation of processes, configurations, and workflows Here’s how you’ll … specialist/administrator or in a similar roleProficiency in ITSM modules such as Incident, Problem, Change, Configuration, and Asset ManagementWorking knowledge in ITSM (Incident, Problem, Change, Service Catalog, Knowledge, CMDB, Service Portal), ITAM, ITOM, and PPM/SPMExposure to ServiceNow platform capabilities and tools likeWorkspaces, Discovery, Service Mapping, and Integration HubKnowledge of SSO protocols and other such technologies and standardsFamiliarity More ❯
the-box thinker • Experience performing ServiceNow analysis, architecture, and application development • Hands-on experience with ServiceNow components, such as Change Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc • Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production • Proficient in JavaScript More ❯
tools specifically used to support the deployment of these devices is desired. For example, familiarity with ServiceNow will aid in deploying the hardware devices, ticket processing, and updating the CMDB to capture the change. Excellent analytical and organizational skills preferred. Primary Responsibilities: The release manager is responsible for overseeing the enterprise patch release process responsibilities for the team, from planning More ❯
and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts … PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts … PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM More ❯
I am working with a Tier 1 Investment Bank to hire a Data Architect (with CMDB/ServiceNow experience) for a long term, globally distributed project. Job Overview: We are seeking an experienced Data Architect with expertise in data architecture, IT Service Management (ITSM), and ITIL frameworks. The role involves overseeing the data infrastructure, ensuring effective data extraction, organization, and … access. You’ll manage the Firm’s Common Service Data Model (CSDM) and ConfigurationManagementDatabase (CMDB), ensuring alignment with industry best practices and enterprise architecture. Key Responsibilities: Lead the design and management of the CMDB and CSDM, ensuring efficiency, policy compliance, and alignment with technology strategy. Collaborate with stakeholders to validate data needs and maintain CMDB hygiene. Ensure data … leads, business services, and governance forums. Establish a data architecture framework, manage documentation, prioritize requirements, and oversee the implementation. Support the triage of data changes, recommend solutions, and audit CMDB for design compliance. Work with cross-functional teams to achieve project milestones and deadlines. Ideal Candidate: 5+ years as a Data Architect, with at least 2 years of ServiceNow experience. More ❯
London, England, United Kingdom Hybrid / WFH Options
Independent Office for Police Conduct (IOPC)
end user support for the ICT equipment & infrastructure in IOPC offices and key applications such as Outlook email & MS Office as well as line of business applications • Maintain the CMDB, ICT asset registers and Service Catalogue are current, status accounted and fit for purpose, with reporting available when required • Maintain and update a knowledge base, ensuring relevant information is available More ❯
for ensuring that incidents are resolved in a timely manner, problems are identified and remediated, and changes are managed effectively to minimize disruption to the business. In addition, the CMDB data quality in the regions as basis for all ITSM processes will be another key responsibility. A key focus for the role holder will be to Identify, Develop and Implement … Stay abreast of industry trends and best practices related to incident, problem, and change management and apply this knowledge to continuously improve the organization's processes Ensure and maintain CMDB data quality (Cis and Apps) for the region in close collaboration with the global ServiceNow team and infrastructure chapters Qualifications Position Requirements Bachelor's degree in Computer Science, Information Systems More ❯
for ensuring that incidents are resolved in a timely manner, problems are identified and remediated, and changes are managed effectively to minimize disruption to the business. In addition, the CMDB data quality in the regions as basis for all ITSM processes will be another key responsibility. A key focus for the role holder will be to Identify, Develop and Implement … Stay abreast of industry trends and best practices related to incident, problem, and change management and apply this knowledge to continuously improve the organization's processes Ensure and maintain CMDB data quality (Cis and Apps) for the region in close collaboration with the global ServiceNow team and infrastructure chapters Qualifications Position Requirements Bachelor's degree in Computer Science, Information Systems More ❯
of ServiceNow, integrating the output into an Enterprise ITSM customer user interface (in ServiceNow). • Be familiar with the Enterprise ConfigurationManagement Data Base (CMBD) and incorporate ServiceNow's CMDB solution that is extended to include capabilities in the legacy CMDB solution that are not offered in ServiceNow. • Develop ITSM solution for Code 104 business areas, which include IT operations More ❯
to meet business requirements. Develop and configure workflows, forms, reports, and dashboards within the ServiceNow platform. Customise and integrate ServiceNow applications, including but not limited to Incident, Problem, Change, CMDB, and Request Management. Implement and configure ServiceNow ITOM modules (e.g., Discovery, Service Mapping, Event Management, Orchestration) to monitor infrastructure and services. Perform ServiceNow Discovery configurations, mapping, and CMDB enhancements to … of hands-on experience working with ServiceNow, including ITSM, ITOM, Discovery, and integrations. Demonstrable experience of implementing and supporting ServiceNow ITOM modules (e.g., Discovery, Orchestration). Strong understanding of CMDB best practices and ServiceNow Discovery tool. Expertise in scripting languages such as JavaScript, Glide, or similar, within the ServiceNow platform. Experience with API-based integrations using REST, SOAP, or other More ❯
process solutions for HR and IT teams, particularly within the Joiner/Mover/Leaver processes, including workflow automation, form design, and catalog item configuration. Configure and maintain the CMDB, including CI class creation/modification and relationship mapping to ensure data integrity and support ITSM processes like Problem Management. Develop custom applications and modules within the ServiceNow platform to More ❯
the technical code documentation. Support data migration as needed. Design and implement solutions following established ConfigurationManagement policies and standards. Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained. Works with and mentors junior developers to guide and coach them throughout each project. Qualifications Requires a US Citizenship. Hold and active security More ❯
Improvement: Serve as the single point of contact for business and supplier stakeholders. Define and monitor SLAs, holding partners accountable for delivery. Drive continuous service improvement initiatives and manage CMDB updates. Base location - Hybrid - Hampton Coal Wharf, London Working pattern - 36 hours Monday to Friday. What you should bring to the role: Essential Experience: Ability to gain SC Clearance. IT More ❯
London, England, United Kingdom Hybrid / WFH Options
Thames Water
Improvement: Serve as the single point of contact for business and supplier stakeholders. Define and monitor SLAs, holding partners accountable for delivery. Drive continuous service improvement initiatives and manage CMDB updates. Base location – Hybrid – Hampton Coal Wharf, London Working pattern – 36 hours Monday to Friday. What you should bring to the role: Essential Experience: Ability to gain SC Clearance. IT More ❯
and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root cause analysis, and work closely with development teams for resolution. Ensure QA processes align with ITIL framework and banking governance standards. 2Business Analysis More ❯
and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root cause analysis, and work closely with development teams for resolution. Ensure QA processes align with ITIL framework and banking governance standards. 2Business Analysis More ❯
and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root cause analysis, and work closely with development teams for resolution. Ensure QA processes align with ITIL framework and banking governance standards. 2Business Analysis More ❯
the delivery of key configuration and software management processes, working closely with a team of experienced professionals. What You’ll Be Doing: Supporting and maintaining the ConfigurationManagementDatabase (CMDB) and associated processes Managing software assets and configuration items within a ServiceNow environment Working closely with the senior specialist and wider team to drive best practices Supporting IT service managementMore ❯