and experience with commonly integrated third-party technologies. 5+ years of experience in developing system architecture, design principles, and impacts. 5+ years of experience supporting IT related data integrity (CMDB, HAM, SAM etc.) 5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.) 5+ years of technical leadership experience driving change/solutions. HOW TO STAND More ❯
ongoing platform support as required. Required Skills & Experience Practical experience as a ServiceNow Technical Consultant, Developer, or similar role. Hands-on expertise with ServiceNow ITSM (Incident, Problem, Change, Request, CMDB). Experience configuring and supporting CSM workflows, case management, and portals. Strong understanding of the ServiceNow platform, data model, and system architecture. Ability to build and customise: Business rules Client More ❯
driving change/solutions. Ability to work in a high growth, fast paced environment Excellent understanding of system architecture, design principles, and impacts Experience supporting IT related data integrity (CMDB, HAM, SAM etc.) Excellent technical leadership skills and initiative to take on additional responsibilities. Excellent written and oral communication skills to deliver technical solutions simply and succinctly Experience with the More ❯
design, including creation of custom widgets, forms, and portals. Solid understanding of JavaScript, HTML, CSS, and ServiceNow scripting components. Experience with ServiceNow integrations (REST, SOAP, APIs). Familiarity with CMDB, Discovery, and Event Management. Strong analytical, problem-solving, and communication skills Preferred Qualifications:ServiceNow Certified System Administrator (CSA) or Developer certification. Experience in the telecommunications domain. Knowledge of Agile/ More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Atrium Workforce Solutions Ltd
banking or financial services sector (highly desirable). Strong technical expertise in ServiceNow configuration, customisation, scripting (JavaScript, Glide), and workflow design. Experience with modules such as ITSM , ITOM , or CMDB . Solid understanding of ServiceNow architecture and best practices. Experience with ServiceNow integrations using REST/SOAP APIs and other integration tools. Strong knowledge of Agile methodologies and experience working More ❯
be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating ConfigurationManagement Database. Collecting leaver equipment and updating ConfigurationManagementDatabase and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯
WC2R, Holborn, Greater London, Fleet Street, United Kingdom
Ricoh
be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating ConfigurationManagement Database. Collecting leaver equipment and updating ConfigurationManagementDatabase and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯
IT service management framework (e.g., ITIL-aligned processes). Identify opportunities for automation, AI/analytics-based insight, and process efficiency within service operations. Develop and maintain service documentation, CMDB accuracy, and knowledge base articles. Act as the key contact for business stakeholders on operational technology matters and End User Compute education/upskilling. Communicate service performance, risks, and planned More ❯
ions, methodology work products and formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct More ❯
tools. • Experience with Vancouver release. • Experience with BACCM. • Hands on experience building and using APIs in the ServiceNow platform. • Experience with RDBMS tools, data modeling, and CSDM. • Experience with CMDB, Discovery, Orchestration, Service Mapping tools in ServiceNow platform. • Experience with Asset Management, Event Management, Scoped Applications, Performance Analytics. • Prior experience with integrating ServiceNow to other applications and ability to adapt More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Atrium Workforce Solutions Ltd
as a Project Manager delivering banking or financial services sector projects , ideally ServiceNow projects (implementation, upgrade, or enhancement) Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, or CMDB ideally Excellent project planning, delivery, and stakeholder management skills. Experience managing Agile or hybrid delivery frameworks. Strong communication, reporting, and leadership skills - able to influence and engage senior stakeholders. Experience More ❯
as a Top Employer in the Netherlands, Europe and globally by the Top Employers Institute. For more information, visit Key responsibilities ITOM: End-to-end implementation of ITOM including CMDB processes (Event Management, Discovery, Service Mapping, CMDB/CSDM, Cloud Management, Orchestration) CMDBManagement: CMDB design, architecture and implementations with understanding of ServiceNow CMDB model and extensions Hands-on development … creation, configuration and customization of patterns, Discovery Schedules, probes, sensors and Event rules ITSM: Implement ITIL processes (Incident, Problem, Change Management, etc.) in ServiceNow Integration: Integrating ServiceNow with other CMDB tools and enterprise monitoring systems App Engine: Custom module implementations Workflow administration, ServiceNow Reporting, Form/UI configurations, Notifications, data imports, custom scripting Identify opportunities for process automation and optimization … data models, integrations, workflows, and UI experiences across ITSM and ITOM modules Implementation Lead and govern technical implementations across ITOM (Discovery, Service Mapping, Visibility), ITSM (Incident, Problem, Change, Request, CMDB), and CSM (Case Management, Entitlements, Contracts) Ensure delivery aligns with defined architecture and standards Provide oversight on ServiceNow configuration, customization, and integrations Collaborate with geographically diverse teams (offshore) to deliver More ❯
remain intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (24+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯
intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯
intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯
in top-tier firms or large-scale transformation programs. Have experience working with retail ERP systems (e.g., SAP, Oracle), logistics platforms, and POS systems. Have exposure to infrastructure automation, CMDB tools (e.g., ServiceNow), and hybrid cloud environments. Qualifications: 12+ years of experience in IT infrastructure, with 5+ years in M&A-related projects. Strong domain knowledge in Retail, CPG, and More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid/Remote Options
Syntax Consultancy Limited
GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers. Designing, developing + implementing CMDB and Discovery. ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models. Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + More ❯
IT Asset Management Start Date: ASAP End Date: 30th June 2026 Rate: £420 Location: Manchester Days onsite P/W: 3 JD - Top Primary skills: CMDB Software Lifecycle Asset Management - HAM/SAM 3-6 Years experience in Asset Management Reporting experience ServiceNow Tool experience (abilility to navigate) Key Accountabilities: Maintain accurate and consistent asset records across systems. Implement and More ❯
10+ YEARS Hybrid Opportunity Preferred Skillset: Ø Experience working with ServiceNow domains Design, develop, and maintain custom code for all ServiceNow modules Ø Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Ø Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Ø Supporting the iterative configuration of the HRSD application, engage stakeholders More ❯
guidance and SME-level support throughout the project lifecycle Key Skills & Experience: Proven experience as a ServiceNow Implementation Specialist/SME Strong understanding of ServiceNow modules (e.g. ITSM, ITOM, CMDB, etc.) Hands-on experience with ServiceNow integrations (REST/SOAP APIs, MID Servers, or similar) Solid grasp of ITIL processes and service management principles Excellent stakeholder engagement and documentation skills More ❯
environment Platform automation: Automated Test Framework (ATF), pipelines, CI/CD Service Mapping, ITOM, Performance Analytics Preferred (any of the following): Certified Implementation Specialist (CIS) - ITSM/Discovery/CMDB/CSDM Certified Application Developer (CAD) Certified Technical Architect (CTA) - highly preferred ITIL v4 Foundation or higher. System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd. More ❯
Technical Specialist - CMDB 6 month contract Coventry - 2 days per week in the office £450 per day inside IR35 Our client is looking for a Technical Specialist to take ownership of IT Asset and ConfigurationManagement (SACM) within their Shared Service team. You'll ensure the integrity of the ConfigurationManagementDatabase (CMDB) and drive process improvements using ITIL best … across IT teams to maintain accurate data, support service improvements, and deliver integration projects. Key Responsibilities Define and implement processes for Asset and Configuration Management. Maintain and audit the CMDB to ensure accuracy and compliance. Support hardware and software asset management. Collaborate with Service Management teams to integrate new services. Facilitate workshops and document policies and procedures. Drive continuous improvement … including integration projects. What We're Looking For ITIL Foundation (Intermediate level desirable). Strong experience in IT Asset and ConfigurationManagement . Hands-on experience with ServiceNow , including CMDB and ideally CSDM framework . Knowledge of SACM processes and ITIL best practices. Experience with hardware/software asset management. Excellent communication and stakeholder engagement skills. Guidant, Carbon60, Lorien & SRG More ❯
Technical Specialist - CMDB 6 month contract Coventry - 2 days per week in the office £450 per day inside IR35 Our client is looking for a Technical Specialist to take ownership of IT Asset and ConfigurationManagement (SACM) within their Shared Service team. You'll ensure the integrity of the ConfigurationManagementDatabase (CMDB) and drive process improvements using ITIL best … across IT teams to maintain accurate data, support service improvements, and deliver integration projects. Key Responsibilities Define and implement processes for Asset and Configuration Management. Maintain and audit the CMDB to ensure accuracy and compliance. Support hardware and software asset management. Collaborate with Service Management teams to integrate new services. Facilitate workshops and document policies and procedures. Drive continuous improvement … including integration projects. What We're Looking For ITIL Foundation (Intermediate level desirable). Strong experience in IT Asset and ConfigurationManagement . Hands-on experience with ServiceNow , including CMDB and ideally CSDM framework . Knowledge of SACM processes and ITIL best practices. Experience with hardware/software asset management. Excellent communication and stakeholder engagement skills. Guidant, Carbon60, Lorien & SRG More ❯