1 to 25 of 104 CMDB Jobs

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major … CMDB platform such as: • ServiceNow CMDB • Jira/Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with ...

development of our people. We are looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process … people. What You'll Be Doing Be the Guardian of Our CMDB Own the health, structure, and accuracy of the CMDB end-to-end Ensure all Configuration Items (CIs) follow agreed naming conventions, data models, and lifecycle rules Run regular audits, data reconciliation exercises, and quality checks to maintain ...

Agile or hybrid delivery environments Ability to engage effectively with both technical and non-technical stakeholders Desirable Experience Exposure to additional ServiceNow modules (e.g. CMDB, ITOM, HRSD, CSM) Familiarity with integration patterns and APIs within ServiceNow ecosystems Knowledge of workflow automation and digital transformation initiatives Experience using tools such ...

bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System ...

management platforms (e.g. ServiceNow, Jira Service Management). Experience using monitoring and observability tools to identify service performance trends. Familiarity with configuration management and CMDB processes, Experience supporting DevOps or DevSecOps operational environments. ...

estates, endpoint & image strategy Intune/Configuration Manager Identity & access (AD/Entra ID, PAM, MFA) Secure collaboration and VDI/remote access ITSM, CMDB, EDR/XDR and tooling consolidation Ensure Top Secret security assurance and accreditation Manage senior client stakeholders across multiple agencies Drive measurable benefits in cost ...

function Strong understanding of asset lifecycle management, governance, and compliance Experience with asset management tools (e.g., Jira Service Management or similar) Knowledge of CMDB and configuration management principles Analytical mindset, with the ability to translate data into actionable insights Excellent stakeholder engagement and communication skills ITIL or similar service management ...

years of experience on ServiceNow platform in the capacity of architecting, administering, developing, and supporting the toolset Excellent command on ITOM discovery, ITSM and CMDB modules Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow ...

chairing. * Run structured engagement forums including weekly operational syncs and programme reviews. * Lead transition activities including UAT, hypercare, service acceptance, and PIRs. * Ensure CMDB accuracy, RACI clarity, and governance of vulnerability findings. * Represent Service at technical governance groups and translate technical roadmaps into service actions. * Oversee patching, obsolescence, lifecycle ...

adhere to all Service Desk technical processes and guidelines as well as Trust processes and standards. Support and maintain the Digital Services Asset database (CMDB). To ensure the ITSM system is fully updated with all activity including notes, to dos and knowledge base articles. Adhere to security best practices ...

teams. Key Skills: Proven experience as a Project Manager delivering ServiceNow implementations. Strong hands-on experience with: ITSM modules (Incident, Problem, Change, Service Catalog, CMDB). HRSD modules (Employee Service Center, Case Management, Knowledge Management). Experience managing end-to-end enterprise-level projects. Solid understanding of ServiceNow platform capabilities ...

data protection frameworks Oversee platform health including capacity, risk, DR, and business continuity Act as gatekeeper for production releases and change delivery Maintain CMDB, asset registers, and operational control Commercial & Financial Management Manage vendor contracts and commercial agreements Track and optimise operational costs Ensure transparency and accountability in budget management ...

track actions and milestones Build strong stakeholder relationships across teams Required Experience Experience in project management/business analysis within financial services Knowledge of CMDB, ITSM, and data governance Strong understanding of SDLC and project lifecycle Excellent communication, organisation, and problem-solving skills Ability to work cross-functionally and manage ...

other secure UK Gov environments Knowledge of JSPs or public-sector governance frameworks Problem Management/RCA experience Exposure to Jira Assets/CMDB Understanding of XLAs, user-experience metrics Experience with service improvement initiatives Knowledge of automation (Jira Automation) This is an excellent opportunity to lead and develop ...

Months Other Working Conditions UK working hours, on call for high priority incidents The Role ServiceNow Technical Architect Required Technical Skill Set ITSM, ITOM, CMDB, Discovery, ITAM Service Catalog, Request, Workflow, Flow Designer HRSD, Knowledge, Employee Center SLM, Major Incident, Problem, Change No of Requirements 1 Desired Experience Range 8+ ...

organisation. Proven ability to lead, motivate, and manage geographically dispersed, diverse teams. Strong stakeholder management skills; building strong relationships and ensuring alignment on CMDB strategy. Experience establishing and enforcing governance processes and data quality standards within an ITIL framework. Excellent communication and interpersonal skills; effectively leading and managing teams. Strong … Model (CSDM) framework. Responsibilities: The key responsibilities revolve around ensuring that all Service Management-related disciplines are supported via high quality Configuration Management Database (CMDB) data, including working with Service and Application owners to ensure that they are meeting their responsibilities for maintenance of CMDB data, and ensuring compliance with ...

Support migration of legacy systems to Azure Manage backup strategy, disaster recovery (ASR) and capacity planning Maintain storage lifecycle (Blob, Files, SharePoint, OneDrive) Ensure CMDB accuracy and support Service Desk escalations Maintain monitoring tools, infrastructure diagrams and documentation Work within change control and governance processes in a regulated environment Support ...

Request Management (SRM) workflows. Develop and maintain custom workflows using Remedy Developer Studio, including Active Links, Filters, and Escalations. Support and maintain BMC Atrium CMDB, Atrium Integrator, and Atrium Orchestrator. What youll bring: Existing experience working on IT Service Management platforms (Preferably Remedy). Experience working to tight SLAs. Working ...

. * Act as senior escalation point for complex incidents. * Ensure compliance with MOD security standards and Secure by Design principles. * Maintain documentation, diagrams and CMDB records. * Support accreditation processes (IT Health Checks, CCVAs). * Contribute to network automation (Python, Ansible, PowerShell). * Identify opportunities for architectural improvement. Essential Experience * Extensive ...

Senior ServiceNow Architect About the role The Platform Architect is a trusted advisor for enterprise platform strategy and governance. You define platform standards and guide technical decisions to ensure ServiceNow remains healthy, scalable, and aligned ...

ITIL v3 or ITIL 4 certification Managing services across IT networks, both from internal and externally provided services Service management tooling, configuration management databases (CMDB), and monitoring solutions The permanent opportunity for an IT Service Delivery Manager (SDM) will pay a salary up to £60,000 plus benefits base ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

adherence to best practices Mentor team members and support delivery excellence Required Qualifications 15+ years' experience managing ServiceNow projects/programmes Strong expertise in: CMDB/CSDM ITOM (Discovery, Service Mapping, Event Management) ITSM CSM, FSM SPM, SOM, SLO, TNI Experience with integrations (REST, SOAP, Integration Hub, third-party systems ...

product issues Collaborate with internal teams to improve product performance and support processes Skills & Experience Strong understanding of IT service management frameworks (ITSM, ITIL, CMDB) Advanced experience with Unix/Linux environments Hands-on experience with cloud platforms such as:Experience working with identity and access tools such as Okta ...

integrations based on business needs. Customize ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML, CSS, and Jelly. Configure and maintain ServiceNow CMDB, including discovery and integration with third-party data sources. Develop and maintain ServiceNow reports, dashboards, and analytics to monitor system performance and usage. Perform ServiceNow platform ...