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Role: ServiceNow DevOps Engineer DevOps Engineer CMDB & Automation Contract duration: 6 months Location: London, UK (Hybrid for 3days/week) Per day rate: 250 GBP (Inside IR35) Position Overview We are looking for a DevOps Engineer CMDB & Automation to join our IT Service Management and Operations team. This role will … focus on designing, implementing, and maintaining the Configuration Management Database (CMDB) , while driving automation initiatives across infrastructure and application environments. The ideal candidate will have strong expertise in ServiceNow CMDB, DevOps practices, and automation frameworks, with a passion for improving operational efficiency, accuracy, and compliance. Key Responsibilities CMDB Management Design ...

service management. Required Skills & Experience Proven experience as a ServiceNow Developer (minimum 2–3 years). Strong knowledge of ServiceNow modules such as ITSM, CMDB, Incident, Problem, Change Management . Proficiency in JavaScript, Glide API, and ServiceNow scripting . Experience with ServiceNow integrations (REST/SOAP APIs). Understanding ...

service management. Required Skills & Experience Proven experience as a ServiceNow Developer (minimum 2–3 years). Strong knowledge of ServiceNow modules such as ITSM, CMDB, Incident, Problem, Change Management . Proficiency in JavaScript, Glide API, and ServiceNow scripting . Experience with ServiceNow integrations (REST/SOAP APIs). Understanding ...

forms, client/server scripts, notifications, dashboards, and UI pages. Create and maintain user roles, groups, ACLs, and access policies. Maintain and improve CMDB accuracy, health, and data integrity. Implement ITIL-aligned service management processes. Identify automation opportunities and deliver enhancements using scripting and workflow tools. Support Agile/SCRUM ...

Discovery, ITAM, CSM, HRSD, SecOps, GRC, etc.). Strong integration experience: REST/SOAP APIs, IntegrationHub, MID Server, custom integrations. Understanding of data modeling, CMDB, metadata, core data, data governance, security. Experience in defining and implementing technical governance, architecture operating models, instance strategy. Good knowledge of IT best practices ...

System Admin or ServiceNow Application Developer or other implementation certs. Strong hands on scripting skills are essential as ServiceNow Architect as is in depth CMDB, ITIL and Agile. The ServiceNow Architect needs good REST API knowledge as well as licence management. ServiceNow Architect excellent communication and stakeholder management skills ...

maintain email and messaging systems Maintain and optimise the backup and recovery environment Develop and maintain documentation in line with ITIL requirements and the CMDB Manage and maintain Oracle and SQL databases, ensuring performance, availability, and data integrity through patching, backups, tuning, and monitoring Contribute to proactive infrastructure management ...

maintain email and messaging systems Maintain and optimise the backup and recovery environment Develop and maintain documentation in line with ITIL requirements and the CMDB Manage and maintain Oracle and SQL databases, ensuring performance, availability, and data integrity through patching, backups, tuning, and monitoring Contribute to proactive infrastructure management ...

foundation. You must have hands-on experience building and customising: Incident, Request, Change, and Problem Management SLAs, approvals, notifications, and flows Service catalogue items CMDB-aligned processes Most platform workflows will anchor here. Customer Service Management (CSM) This role has a strong customer experience focus. You must have hands ...

related tickets, incident resolution, problem management, and documentation. Contribute to change management activities, including planning, testing, and implementing infrastructure changes. Ensure accurate configuration management (CMDB), support disaster recovery activities, and collaborate with suppliers to resolve issues quickly. Identify opportunities to improve processes, documentation, and infrastructure performance. What We’re Looking ...

Role Responsibilities Serve as a Subject Matter Expert across multiple ServiceNow domains, including ITSM processes, CMDB, ITOM, and ITAM, providing guidance and support to development teams. Collaborate with Product Teams, customers, and key stakeholders to identify business and functional solutions. Analyze incoming demand requests, translating high-level requirements into actionable ...

Role Responsibilities Serve as a Subject Matter Expert across multiple ServiceNow domains, including ITSM processes, CMDB, ITOM, and ITAM, providing guidance and support to development teams. Collaborate with Product Teams, customers, and key stakeholders to identify business and functional solutions. Analyze incoming demand requests, translating high-level requirements into actionable ...

data protection. Manage incidents and requests in ServiceNow, meet SLAs, document root causes. Contribute to SOPs, runbooks, and knowledge base articles. Maintain CMDB/asset database, handle RMA/repairs, and ensure compliant disposal. Key Requirements: ITIL-oriented (certification preferred). Strong analytical, organizational, and communication skills. Solid understanding ...

integrations based on business needs. Customize ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML, CSS, and Jelly. Configure and maintain ServiceNow CMDB, including discovery and integration with third-party data sources. Develop and maintain ServiceNow reports, dashboards, and analytics to monitor system performance and usage. Perform ServiceNow platform ...

integrations based on business needs. Customize ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML, CSS, and Jelly. Configure and maintain ServiceNow CMDB, including discovery and integration with third-party data sources. Develop and maintain ServiceNow reports, dashboards, and analytics to monitor system performance and usage. Perform ServiceNow platform ...

scope and standards for Configuration Items (CIs), including hardware, software, and documentation, along with their relationships. Manage the Configuration Management System (CMS) and CMDB, overseeing discovery, data imports, and regular housekeeping to maintain data integrity. Monitor process execution, ensuring compliance with policies and standards, and conduct audits to verify data ...

scope and standards for Configuration Items (CIs), including hardware, software, and documentation, along with their relationships. Manage the Configuration Management System (CMS) and CMDB, overseeing discovery, data imports, and regular housekeeping to maintain data integrity. Monitor process execution, ensuring compliance with policies and standards, and conduct audits to verify data ...

methodology documents, and written deliverables. Design, develop, and maintain custom code across various ServiceNow modules. Utilize strong working knowledge of ITIL processes such as CMDB, Incident, Problem, and Change Management. Provide hands-on expertise in ServiceNow modules such as ITSM, ITOM, ITBM, Service Portal, and Scoped Applications . Support iterative ...

formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Supporting the iterative configuration of the HRSD ...

formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Supporting the iterative configuration of the HRSD ...

Server, custom integrations), ensuring reliability, security, latency, error handling, monitoring. Defining + implementing technical governance, architecture operating models, and instance strategy. Knowledge of CMDB, data modelling, metadata, core data, data governance + security. Leading stakeholder workshops + discovery sessions to understand current-state processes, define future-state vision, scope requirements ...

Client, network printer etc....) and update configurations, as necessary. Change an existing hardware/software component and verify functionality upon completion IMAC Update in CMDB Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM ...

Client, network printer etc....) and update configurations, as necessary. Change an existing hardware/software component and verify functionality upon completion IMAC Update in CMDB Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM ...

ServiceNow modules (specifically ITSM and ITOM ). Hands-on Development: Writing clean, performant JavaScript , developing Service Portals, and creating sophisticated Workflows/Flow Designers. CMDB & Discovery: (High Priority) Owning the health of the CMDB. Configuring Discovery schedules , Service Mapping, and ensuring our infrastructure data (including Data Centre assets ...

responsibilities of this role will include: IT Asset Management including IT asset allocation, stock levels, replenishment, audits etc Using the ServiceNow configuration management database for Newcastle based assets. Coordination of local joiners, leavers, movers where a DS service or asset is involved Contract Management for a subset of Digital Services ...