1 to 25 of 54 CMDB Jobs

CMDB Product Manager - ServiceNow Configuration Management Database Manager Location: Knutsford or Manchester (Hybrid) Contract: Permanent Salary: Competitive + excellent benefits About the opportunity We’re working with a leading global banking organisation to recruit a CMDB Product Manager to join their IT Service Management function at Vice President level. This … high-impact role where you’ll own and evolve the Configuration Management Database (CMDB) as a critical enterprise platform, underpinning operational stability, automation, risk management, and regulatory compliance across the bank. You’ll act as the strategic product owner for CMDB, driving standards, data quality, and adoption across a complex ...

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major … CMDB platform such as: • ServiceNow CMDB • Jira/Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with ...

development of our people. We are looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process … people. What You'll Be Doing Be the Guardian of Our CMDB Own the health, structure, and accuracy of the CMDB end-to-end Ensure all Configuration Items (CIs) follow agreed naming conventions, data models, and lifecycle rules Run regular audits, data reconciliation exercises, and quality checks to maintain ...

bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System ...

including solution demonstrations and proposals Ensure compliance with organisational and industry standards Required Skills Strong expertise in ServiceNow platform architecture Experience across ITSM, ITOM, CMDB, and Flow Designer Proficiency in JavaScript and REST/SOAP API integrations Understanding of cloud and enterprise architecture principles Experience working in Agile/Scrum ...

management platforms (e.g. ServiceNow, Jira Service Management). Experience using monitoring and observability tools to identify service performance trends. Familiarity with configuration management and CMDB processes, Experience supporting DevOps or DevSecOps operational environments. ...

years of experience on ServiceNow platform in the capacity of architecting, administering, developing, and supporting the toolset Excellent command on ITOM discovery, ITSM and CMDB modules Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow ...

function Strong understanding of asset lifecycle management, governance, and compliance Experience with asset management tools (e.g., Jira Service Management or similar) Knowledge of CMDB and configuration management principles Analytical mindset, with the ability to translate data into actionable insights Excellent stakeholder engagement and communication skills ITIL or similar service management ...

Months Other Working Conditions UK working hours, on call for high priority incidents The Role ServiceNow Technical Architect Required Technical Skill Set ITSM, ITOM, CMDB, Discovery, ITAM Service Catalog, Request, Workflow, Flow Designer HRSD, Knowledge, Employee Center SLM, Major Incident, Problem, Change No of Requirements 1 Desired Experience Range 8+ ...

Restructuring Knowledge management for use with AI Experience in redefining catalog taxonomy and rationalizing thousands of catalog items to few hundreds. Implementation experience in CMDB enrichment in alignment with CSDM. Desirable skills/knowledge/experience: Experience as an architect, especially in ITIL process definition, integration solutions, and architecture-level ...

organisation. Proven ability to lead, motivate, and manage geographically dispersed, diverse teams. Strong stakeholder management skills; building strong relationships and ensuring alignment on CMDB strategy. Experience establishing and enforcing governance processes and data quality standards within an ITIL framework. Excellent communication and interpersonal skills; effectively leading and managing teams. Strong … Model (CSDM) framework. Responsibilities: The key responsibilities revolve around ensuring that all Service Management-related disciplines are supported via high quality Configuration Management Database (CMDB) data, including working with Service and Application owners to ensure that they are meeting their responsibilities for maintenance of CMDB data, and ensuring compliance with ...

track actions and milestones Build strong stakeholder relationships across teams Required Experience Experience in project management/business analysis within financial services Knowledge of CMDB, ITSM, and data governance Strong understanding of SDLC and project lifecycle Excellent communication, organisation, and problem-solving skills Ability to work cross-functionally and manage ...

other secure UK Gov environments Knowledge of JSPs or public-sector governance frameworks Problem Management/RCA experience Exposure to Jira Assets/CMDB Understanding of XLAs, user-experience metrics Experience with service improvement initiatives Knowledge of automation (Jira Automation) This is an excellent opportunity to lead and develop ...

with curiosity and a solutions-focused attitude A genuine commitment to continuous learning and personal development Experience with business solutions , particularly within CSDM/CMDB Strong relationship-building skills and the ability to create and sustain professional networks Willingness to travel when needed to support clients and teams About ...

responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications ...

architecture (SOA) environment, including technical architecture, network management, application development, middleware, database management or operations Understanding of ServiceNow products and architecture including Core Platform, CMDB, Integrations, Security, Release process and update set promotion Desired skills: 3+ years of experience as a solution architect 3+ years of leading Technology efforts 3+ ...

Request Management (SRM) workflows. Develop and maintain custom workflows using Remedy Developer Studio, including Active Links, Filters, and Escalations. Support and maintain BMC Atrium CMDB, Atrium Integrator, and Atrium Orchestrator. What youll bring: Existing experience working on IT Service Management platforms (Preferably Remedy). Experience working to tight SLAs. Working ...

Client, network printer etc....) and update configurations, as necessary. Change an existing hardware/software component and verify functionality upon completion IMAC Update in CMDB Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM ...

Support migration of legacy systems to Azure Manage backup strategy, disaster recovery (ASR) and capacity planning Maintain storage lifecycle (Blob, Files, SharePoint, OneDrive) Ensure CMDB accuracy and support Service Desk escalations Maintain monitoring tools, infrastructure diagrams and documentation Work within change control and governance processes in a regulated environment Support ...

With a structured training (20% off‐the‐job) while gaining hands‐on exp across Digital, ServiceNow, Mobile Services, and Data Management teams Role Validate CMDB entries sourced from MDM, ensuring completeness, consistency, accuracy, and correct timestamps. Support automated onboarding of customer and device data, ensuring metadata is accurate ...

approach to configuration/use of platform * Experienced in ServiceNow IRM module (and certified for Risk & Compliance) * Experienced in key platform components such as CMDB/CSDM, workspace, automation, PA, etc. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance ...

accountable for the end-to-end technical architecture, governance, and strategic evolution of the ServiceNow platform, with a strong focus on ITSM, ITOM, CMDB, CSDM, and Discovery. This role provides architectural leadership across the ServiceNow estate, ensuring the platform is scalable, secure, supportable, and aligned to ServiceNow best practices … design authority for all significant platform changes, integrations, and enhancements. • Ensure architectural consistency across ITSM, ITOM, CSM, and future ServiceNow capability expansion. CMDB, CSDM & Discovery Leadership • Design, implement, and govern a robust CMDB architecture, ensuring accuracy, completeness, and fitness for purpose. • Lead the adoption and ongoing maturity of the Common ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

below:Lorenz Pasch - Hays Recruitment: My mobile number and email address are available on my LinkedIn profile. This role requires hands-on experience in CMDB and IT asset management within structured IT service environments. You must be able to demonstrate: Proven experience managing CMDB data (Configuration Items, relationships, and integrity … Experience supporting Change Management with impact and dependency analysis Familiarity with ITIL practices (Configuration, Asset, Change Management) Experience working with ITSM tools (e.g. ServiceNow CMDB) This role is not suitable for Service Desk, general IT support, or purely administrative asset tracking backgrounds. If your experience does not include the above ...

below: Lorenz Pasch - Hays Recruitment: My mobile number and email address are available on my LinkedIn profile. This role requires hands-on experience in CMDB and IT asset management within structured IT service environments. You must be able to demonstrate: Proven experience managing CMDB data (Configuration Items, relationships, and integrity … Experience supporting Change Management with impact and dependency analysis Familiarity with ITIL practices (Configuration, Asset, Change Management) Experience working with ITSM tools (e.g. ServiceNow CMDB) This role is not suitable for Service Desk, general IT support, or purely administrative asset tracking backgrounds. If your experience does not include the above ...