1 to 25 of 102 CMDB Jobs

ideal candidate will have hands‐on experience delivering ServiceNow solutions in telecom BSS/OSS/Network environments, with deep expertise in CSDM, CMDB, TNI, CSM, ITSM, ITOM, Integrations, and TMF API frameworks. Knowledge of NowAssist and GenAI capabilities within ServiceNow is a strong advantage. This role requires a combination … Responsibilities Solution Design & Architecture Lead end-to-end design and configuration of ServiceNow solutions for telco processes. Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models. Design telecom-specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes. ...

Service Management (CSM) Governance, Risk & Compliance (GRC) Security Operations (SecOps) Strategic Portfolio Management (SPM) Platform Expertise Flow Designer IntegrationHub Service Portal/Employee Center CMDB and Discovery Event Management Performance Analytics UI Builder Scoped Applications Now Experience Framework Integration Technologies REST APIs SOAP Web Services JDBC LDAP SSO (SAML/ ...

REST/SOAP APIs, webhooks, IntegrationHub, MID Server, JSON/XML, OAuth and secure authentication. ITSM: Incident, Problem, Change, Request, Knowledge, Service Catalogue and CMDB processes. Delivery: Requirements, design, testing, deployment, troubleshooting, documentation and stakeholder communication. Desirable skills and experience ServiceNow CSA, CAD or relevant CIS certification. Experience with ...

platforms:Observability Platforms Dynatrace Splunk Grafana Prometheus Elastic/ELK Stack AppDynamics New Relic Service Management & IT Operations ServiceNow ServiceNow Event Management ServiceNow ITOM CMDB and Dependency Mapping Solutions Cloud Monitoring Azure Monitor AWS CloudWatch Google Cloud Operations Suite AIOps & Analytics Dynatrace Davis AI Splunk ITSI Moogsoft BigPanda Other Operational ...

build and release pipelines using Git, GitHub Actions or Azure DevOps. Experience integrating infrastructure workflows with ITSM tools such as ServiceNow and maintaining accurate CMDB data through automation. Experience with Ansible, Windows Server, Active Directory, Docker, Kubernetes, Azure Container Apps or AKS. Experience with Azure Cost Management, budgets, FinOps practices ...

expertise. • Collaborate with colleagues across technology and business teams to deliver excellent user support. Exposure To • ITSM (IT Service Management) • CSM (Customer Service Management) • CMDB • Asset Management • Knowledge Management • Service Portal • Integration Hub • Flow Designer • Reporting & Dashboards • Performance Analytics • Custom Applications About You We're looking for enthusiastic graduates ...

would be great if you had: Experience with ServiceNow Enterprise Asset Management (EAM) and/or Field Service Management (FSM). Expertise in CMDB implementation and governance, including CSDM, Discovery, and Service Mapping. ITIL v3/v4, Agile, or Scrum certifications. Experience working within self-hosted and/or domain ...

Integrated Risk Management (IRM) ServiceNow certifications relevant to your specialism. Strong stakeholder management and communication skills. Experience delivering within large enterprise environments. Desirable CMDB, CSDM, Discovery and Service Mapping. ITIL, Agile or Scrum certifications. Experience in Public Sector or regulated environments. Domain separation and self-hosted ServiceNow environments. Team leadership ...

expertise in: o ServiceNow scripting (Client C Server-side) o Flow Designer o Integration Hub o Service Portal/Employee Centre o ATF o CMDB architecture.Strong experience with enterprise integrations (REST, SOAP, MID Server).Demonstrated experience delivering end-to-end implementations (design through deployment).Strong understanding of security model (ACLs ...

Security Clearance (SC) It would be great if you had Experience working within secure or highly regulated environments. Experience with MID Servers, Discovery, CMDB and Service Mapping. Experience with secure-by-design principles. Experience mentoring technical teams or leading architectural communities. ITIL v4 certification. Experience supporting pre-sales or technical ...

Security Clearance (SC) It would be great if you had • Experience working within secure or highly regulated environments. • Experience with MID Servers, Discovery, CMDB and Service Mapping. • Experience with secure-by-design principles. • Experience mentoring technical teams or leading architectural communities. • ITIL v4 certification. • Experience supporting pre-sales or technical ...

summary Please note CMDB, Asset and Contract Management experience is essential for this role. Previous applicants need not apply. The Asset, Quality and Contracts officer falls within the Digital Services Assurance department which follows the ITIL standards of Service Management, empowering technology, and process to ensure the users have … date on the policies and processes. Assist in the management of all Trust Digital Assets and ensuring the Configuration Management Database (CMDB) is maintained, updated and quality assessed on a regular basis - assisting in the report creation for the Asset, Quality and Contracts manager. Partaking in audits when required. ensuring ...

include a complete operational service wrapper. Validate support model, support hours, incident/request/problem processes, escalation paths, monitoring, runbooks, knowledge articles, RACI, CMDB and service catalogue updates. Ensure structured handover into Service Operations, including hypercare where required. ITSM Delivery Oversight Oversee the effectiveness of ITSM processes as they ...

Configuration Lead the technical design, deployment, and configuration of ServiceNow instances (ITSM, ITOM, Cloud Provisioning & Governance). Configure MID Servers, Discovery, Service Mapping, and CMDB populations across cloud environments. Develop custom workflows, Scripted REST APIs, IntegrationHub spokes, and business rules within ServiceNow. Oversee instance cloning, upgrade management, release management ...

widget creation. Implement solutions using Flow Designer, Integration Hub, and Orchestration. Integrations & ITOM Design and implement integrations between ServiceNow and third-party systems, including CMDB and event management tools. Architect and manage ITOM solutions, including Discovery, Service Mapping, and Event Management. Manage and support MID Server architecture and deployments. Operations ...

towards CTA) ServiceNow CSA and/or CIS certifications ITIL v4 Foundation or higher Experience within regulated, secure or government environments Knowledge of Discovery, CMDB, Service Mapping and MID Servers Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance ...

towards CTA) ServiceNow CSA and/or CIS certifications ITIL v4 Foundation or higher Experience within regulated, secure or government environments Knowledge of Discovery, CMDB, Service Mapping and MID Servers Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance ...

Centre, SolarWinds NPM/NCM, NetBrain, Infoblox. • Vulnerability management: parsing Cisco PSIRT, Juniper JSA, and NVD CVE data. • ITSM integration: ServiceNow change management, CMDB for network asset tracking. • SD-WAN patching exposure (Cisco Viptela, VMware VeloCloud) is advantageous. SOFT SKILLS & COMPETENCIES • Strong risk assessment skills: balances urgency with network stability. ...

Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video) Tools : Windows OS, MS Office, O365, Mac OS (preferred) Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication soft skills (read, write & speak) Skillset Ability to perform On-Call Support during Off-Office hours ...

Working knowledge of automation/IaC concepts (Ansible/Terraform) and standardized build pipelines. ITIL/ITSM familiarity and operational model design (monitoring, patching, CMDB, change governance). Certifications (nice to have): VMware (VCP/VCAP), TOGAF, Cisco (CCNP), ITIL, OEM certifications. Success Measures (What “Good” Looks Like) Approved ...

Develop hardware life cycle, refresh and disposal processes. Administer and optimise ServiceNow ITAM, ServiceNow SAM Pro and Flexera. Improve asset data quality across ServiceNow, CMDB and associated platforms. Support technology procurement, contract renewals and licence negotiations. Identify opportunities to optimise software licensing and technology spend. Build ITAM dashboards, management reporting ...

Security and other IT teams where required. Manage incidents and service requests in line with agreed SLAs . Assist with asset management, inventory and CMDB accuracy . Support wider IT projects and technology initiatives. Work closely with users, IT teams, vendors and stakeholders to resolve technical issues. The IT Support ...

Cloud, Azure, Databricks, data life cycle management, master data systems, legacy data warehouse, workplace productivity tools) and technology operations support services (e.g. service desk, CMDB). Experience of working in a large enterprise or FTSE 100 organisation. How this role fits into the wider Bank: This role is central ...

Cloud, Azure, Databricks, data life cycle management, master data systems, legacy data warehouse, workplace productivity tools) and technology operations support services (e.g. service desk, CMDB). Experience of working in a large enterprise or FTSE 100 organisation. How this role fits into the wider Bank: This role is central ...

governance frameworks for AI agents and multi-agent systems. Design the integration architecture connecting agents to enterprise systems including ServiceNow, cloud platforms, observability platforms, CMDB, developer platforms, and security tooling. Develop reference architectures for AI-powered incident response, service management, platform operations, FinOps, cybersecurity, and disaster recovery. Partner with executives ...