1 to 25 of 68 CMDB Jobs

ServiceNow CMDB/CSDM Architect Whitehall Resources require a ServiceNow CMDB/CSDM Architect to work with a key client on a 6 month initial contract. *This role will require on site work in Cambridge 2 days per week. *Inside IR35. ServiceNow CMDB/CSDM Architect Role purpose: The ServiceNow … CMDB/CSDM Architect will act as the technical design authority for a CMDB uplift programme of work. The role will assess the current CMDB model, define pragmatic CSDM-aligned standards, guide remediation of service and application taxonomy issues, review IRE and data source precedence, shape service-to-infrastructure mapping ...

experience Proven experience working as a ServiceNow Platform Architect within large, complex environments Strong expertise across ServiceNow modules including Information Technology Service Management, Configuration Management Database, and integrations Solid understanding of integration approaches such as Representational State Transfer application programming interfaces and event-based architectures Experience supporting cloud architecture, security ...

experience: Strong experience working with CIS Controls v8.1 and implementing security best practices .Strong experience in designing and implementing BMC Helix solutions including ITSM, CMDB, Discovery, Digital Workplace and automation platforms .Hands-on expertise in BMC Remedy/Helix architecture, integrations, workflows, forms, escalations and service management processes .Strong understanding ...

management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video ...

Management Professional (HAM Pro). Proven track record delivering HAM Pro implementations from planning through to deployment. Excellent understanding of ServiceNow platform architecture, including: CMDB Core platform tables Data relationships Platform modules and integrations Experience developing implementation roadmaps and delivery plans. Strong understanding of: Hardware Asset Management Contracts Management Licensing ...

Solid experience designing and governing infrastructure automation (e.g. Ansible) aligned to DevOps practices Skilled in integrating infrastructure and observability with ITSM platforms (e.g. ServiceNow, CMDB, incident/change workflows) Strong understanding of cloud and hybrid architectures (AWS, Azure, on‐prem) and defining architecture standards and best practices Excellent communication skills ...

System Admin or ServiceNow Application Developer or other implementation certs. Strong hands on skills are essential as Senior ServiceNow Developer as is in depth CMDB, ITIL and Agile. The Senior ServiceNow Developer needs good REST API knowledge as well as licence management. Senior ServiceNow Developer excellent communication and stakeholder management ...

maintained and updated appropriately. Attend daily service review meetings, providing ticket management updates and dashboard reporting to support customer management activities. Participate in CMDB and stores meetings with customers and partners to ensure compliance with agreed processes and standards. Prepare and present service performance data for weekly productivity reviews. Produce ...

Academic and Professional Qualifications Required: ITIL certified or demonstrable experience operating within an ITIL-based environment Hands-on experience with ServiceNow (Change Management essential; CMDB and workflow configuration desirable) Strong working knowledge of ITSM and DevOps technologies, supported by appropriate certifications where applicable Familiarity with industry-standard Service Management ...

Academic and Professional Qualifications Required: ITIL certified or demonstrable experience operating within an ITIL-based environment Hands-on experience with ServiceNow (Change Management essential; CMDB and workflow configuration desirable) Strong working knowledge of ITSM and DevOps technologies, supported by appropriate certifications where applicable Familiarity with industry-standard Service Management ...

asset acquisition, compliance and value. You will contribute to client refreshes and provide technical support, maintenance and development for ITAM tooling, systems and associated CMDB integrations. What we're looking for The candidate for the position of ITAM Analyst must meet the following essential criteria: Experience maintaining and validating asset ...

focuses on modernising IT operations, driving automation, and improving service delivery across complex environments. Key Skills & Experience: Strong BMC Helix architecture experience across ITSM, CMDB, Discovery, Digital Workplace and Automation Deep understanding of BMC Remedy, integrations, workflows, forms and service management processes Proven experience implementing and aligning environments ...

skills and experience Proven experience supporting production services within a large-scale enterprise environment Strong knowledge of ServiceNow including Information Technology Service Management, Configuration Management Database, Information Technology Operations Management, and Information Technology Asset Management Experience managing major incidents and supporting service operations processes with care and attention Understanding ...

programme governance. Ensure all service, operational, and technical prerequisites are met before BAU approval. Define and agree handover artefacts to Service Management (Runbooks, SOPs, CMDB updates, support models). Ensure alignment with ITSM processes (Incident, Change, Problem, Configuration, Knowledge). Work closely with SIAM/Service Operations teams to ensure ...

Experience driving platform governance frameworks, managing technical debt, and handling complex upgrade paths. Technical Depth: Solid understanding of enterprise-wide transformations involving ITSM, ITOM, CMDB, and emerging AI capabilities. Delivery Maturity: Practical background in maturing DevOps operations, including CI/CD adoption, automated testing, and agile delivery principles. Communication: Exceptional ...

IDAM solutions (e.g. Okta, Active Directory) and experience integrating with them. Deep hands-on experience designing and integrating solutions across ServiceNow (including ITSM, HRSD, CMDB, Now Assist, Virtual Agent, Now Platform, etc.). Have hands-on experience in administering and deploying enterprise applications, and familiarity with IT infrastructure and large ...

leading UX outcomes Strong knowledge of UX principles, methodologies, and ServiceNow best practices Good understanding of core modules such as ITSM, ITOM, ITAM, CMDB, and Service Request Working knowledge of platform configuration, including flows, business rules, client scripts, and UI policies Familiarity with incident, problem, change, and request management processes ...

support a telecommunications transformation programme focused on fault management and customer care workflows. Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup, integrations, and data migration design activities. Key Responsibilities Facilitate definition and alignment of current-state processes toward improved future-state ServiceNow workflows ...

policies Backup, restoration, and migration of user data Securely wipe data using approved tools and methods Remove devices from Azure AD/Intune/CMDB systems Manage laptop and device handover to multiple users and sites IT equipment Install/Move/Add/Change and Disposal Collaborate with other ...

Scripts, UI Policies, and Flow Designer. Hands-on experience configuring and optimising ITSM and ITOM modules. Strong background in data modelling, CI relationships, and CMDB design. Expert in designing synchronous/asynchronous REST/SOAP integrations (inbound and outbound). Proficient with Integration Hub, Spokes, MID Server, and payload handling ...

user allocation. 2. User Onboarding and Offboarding Set up devices for new joiners, including first-time login, MFA configuration, and account setup. Update CMDB with accurate asset and user details. 3. Troubleshooting and Support Provide advanced-level support for operating system and Office-related issues. Troubleshoot OS installations, application compatibility ...

CrowdStrike, Saviynt and other repositories to identify privileged accounts not currently under CyberArk management. * Produce monthly metrics and reporting covering privileged account coverage across CMDB assets, Active Directory, and LDAP environments. * Drive BAU onboarding activities to close identified gaps across existing platform types. * Create detailed technical documentation including HLDs, LLDs ...

platform processes Your skills and experience Proven experience administering ServiceNow in an enterprise environment Understanding of core modules such as ITSM, ITOM, ITAM, CMDB, and Service Request Working knowledge of platform configuration (flows, business rules, client scripts, UI policies) Familiarity with incident, problem, change, and request management processes Effective communication ...

SPECIFICATION Systems Project Manager Deliver a migration from and to a new internal CRM/CMDB/ITSM platform Support cost saving initiative Projects (where required) Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls Strict change and exception management controls Working with vendors ...

Knowledge of server monitoring and infrastructure management tools Experience with PowerShell scripting and automation Exposure to infrastructure transformation or datacentre migration programmes Experience with CMDB, asset discovery, or server inventory management tools Server Engineer Key Deliverables Successful completion of Windows Server and SQL Server upgrade activities Accurate server estate discovery ...