1 to 25 of 91 CMDB Jobs

looking for an experienced BMC Helix CMDB Architect to design, implement, and manage the CMDB within the BMC Helix ITSM ecosystem. The role focuses on building a scalable CMDB, ensuring data accuracy, and enabling effective service mapping to support IT operations. Key Responsibilities Design and maintain CMDB architecture aligned with … manage BMC Helix Discovery (ADDM) and Service Mapping Establish data governance, reconciliation, and normalization processes Ensure high data quality, accuracy, and completeness of CMDB Integrate CMDB with ITSM modules and external systems (cloud, monitoring, DevOps tools) Automate workflows using Helix Innovation Studio/Remedy Collaborate with stakeholders and drive CMDB ...

Discovery, ITAM, CSM, HRSD, SecOps, GRC, etc.). Strong integration experience: REST/SOAP APIs, IntegrationHub, MID Server, custom integrations. Understanding of data modeling, CMDB, metadata, core data, data governance, security. Preferred: Experience in defining and implementing technical governance, architecture operating models, instance strategy. Good knowledge of IT best practices ...

years of JavaScript development experience. Demonstrated experience with REST/SOAP API integrations, workflow automation design, and agile development Desired experience: Experience working with CMDB/CSDM aligned data models, ServiceNow IntegrationHub, ServiceNow Service Portal or UI Builder. Experience supporting enterprise-scale implementations and previous work supporting de-customization efforts ...

with configuration audits and certifications by comparing CMDB records to actual inventories, documenting discrepancies, and coordinating remediation with owning teams. Use IT service management and CMDB tools to navigate CI structures, run queries and reports, and support impact analysis for incidents, problems, and changes. Review change records and incident tickets … service asset and configuration management concepts, including CI types, attributes, relationships, and lifecycle states within a CMDB. Hands on experience using IT service management or CMDB tools to maintain records, perform basic queries, and support incident or change processes. Candidates must have a current secret security clearance or higher. Analytical ...

including solution demonstrations and proposals Ensure compliance with organisational and industry standards Required Skills Strong expertise in ServiceNow platform architecture Experience across ITSM, ITOM, CMDB, and Flow Designer Proficiency in JavaScript and REST/SOAP API integrations Understanding of cloud and enterprise architecture principles Experience working in Agile/Scrum ...

endpoint and image strategy Intune/Configuration Manager Identity and access (AD/Entra ID, PAM, MFA) Secure collaboration, VDI, and remote access ITSM, CMDB, monitoring, EDR/XDR, and tooling consolidation Ensure TS security assurance and accreditation, working closely with cyber and accrediting authorities. Redesign service operations to improve ...

ACLs, roles, data policies, encryption, update sets, source control, CI/CD promotion practices. - Architecture and data: SaaS/multi tenant concepts; data modeling; CMDB relationships; familiarity with CSDM. - Integrations: REST/SOAP, webhooks; JSON/XML; auth via OAuth2 and SAML/OIDC. - Delivery excellence: ATF, versioning, release/ ...

estates, endpoint & image strategy Intune/Configuration Manager Identity & access (AD/Entra ID, PAM, MFA) Secure collaboration and VDI/remote access ITSM, CMDB, EDR/XDR and tooling consolidation Ensure Top Secret security assurance and accreditation Manage senior client stakeholders across multiple agencies Drive measurable benefits in cost ...

experience with Agile development practices and ceremonies Preferred Qualifications: Certified Scrum Master ServiceNow experience and relevant certifications ServiceNow Certified System Administrator certified Experience with CMDB, SACM and/or Service Catalogue analysis Understanding of ITIL best practices ITIL Foundations training or certification Experience with JIRA or other related agile development ...

experience: Experience supporting; ServiceNow ITSM implementations, federal or regulated environments, platform governance and backlog management, user acceptance testing (UAT) and release validation. Familiarity with CMDB, Incident, Change, and Request Management processes. Physical Requirements Job performance will normally require only minor lifting and carrying of boxes of records or equipment. ...

enterprise infrastructure environments including Windows, Linux, web servers, load balancers, reverse proxies, cloud platforms, and network devices. Experience integrating certificate management with ITSM, CMDB, monitoring, SIEM, DevOps, cloud, and automation platforms. Strong stakeholder-management, consulting, workshop facilitation, and technical documentation skills. Desirable experience Experience with cloud certificate services such ...

programme governance. • Ensure all service, operational, and technical prerequisites are met before BAU approval. • Define and agree handover artefacts to Service Management (Runbooks, SOPs, CMDB updates, support models). • Ensure alignment with ITSM processes (Incident, Change, Problem, Configuration, Knowledge). • Work closely with SIAM/Service Operations teams to ensure ...

programme governance. Ensure all service, operational, and technical prerequisites are met before BAU approval. Define and agree handover artefacts to Service Management (Runbooks, SOPs, CMDB updates, support models). Ensure alignment with ITSM processes (Incident, Change, Problem, Configuration, Knowledge). Work closely with SIAM/Service Operations teams to ensure ...

environemtns and ensure the teams are aligned with objectives Experience managing large telecom or enterprise platform programs Experience managing multiple workstreams including ITSM, ITOM, CMDB, TSOM, TSM, CSM, and integrations. ...

across programmes and initiatives. Encourages collaboration, knowledge sharing, and alignment across teams operating within the SAP landscape. Architecture Artifacts Ensure that Nomad EA system, CMDB and other Architecture artifacts are maintained with the latest information Qualifications Detailed knowledge of how a best practice Solution Architecture function should operate Strong leadership ...

Equivalent experience. 3+ years of experience with the ServiceNow platform. Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX. Hands-on experience with CMDB Experience with ITSM modules and Agile development environments. Understanding of database concepts, including SQL. ServiceNow Certified System Administrator Must be able to report to onsite ...

responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications ...

reusable, standardised data models. Experience producing audit-ready evidence packs and traceable KPI definitions (data lineage, controls, and sign-off). Exposure to ServiceNow, CMDB, or other ITSM/asset data sources used for operational reporting. Experience integrating data sources via APIs and automating scheduled reporting (e.g., scripted extracts/ ...

/ITBM modules (PPM, Demand, Resource Management) Experience with system integrations and web services (REST/SOAP) Strong understanding of ServiceNow data model and CMDB (preferred) Strong stakeholder management experience This is an opportunity to fast-track your career into Architecture and/or Senior Leadership positions as well ...

support a telecommunications transformation programme focused on fault management and customer care workflows. Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup, integrations, and data migration design activities. Key Responsibilities Facilitate definition and alignment of current-state processes toward improved future-state ServiceNow workflows ...

Knowledge of telecoms sales, delivery and support to underpin project deliverables Job Responsibilities Deliver a migration from and to a new internal CRM/CMDB/ITSM platform Support cost saving initiative Projects (where required) Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls ...

policies Backup, restoration, and migration of user data Securely wipe data using approved tools and methods Remove devices from Azure AD/Intune/CMDB systems Manage laptop and device handover to multiple users and sites IT equipment Install/Move/Add/Change and Disposal Collaborate with other ...

Scripts, UI Policies, and Flow Designer. Hands-on experience configuring and optimising ITSM and ITOM modules. Strong background in data modelling, CI relationships, and CMDB design. Expert in designing synchronous/asynchronous REST/SOAP integrations (inbound and outbound). Proficient with Integration Hub, Spokes, MID Server, and payload handling ...

user allocation. 2. User Onboarding and Offboarding Set up devices for new joiners, including first-time login, MFA configuration, and account setup. Update CMDB with accurate asset and user details. 3. Troubleshooting and Support Provide advanced-level support for operating system and Office-related issues. Troubleshoot OS installations, application compatibility ...

CrowdStrike, Saviynt and other repositories to identify privileged accounts not currently under CyberArk management. * Produce monthly metrics and reporting covering privileged account coverage across CMDB assets, Active Directory, and LDAP environments. * Drive BAU onboarding activities to close identified gaps across existing platform types. * Create detailed technical documentation including HLDs, LLDs ...