1 to 25 of 55 CMDB Jobs

including solution demonstrations and proposals Ensure compliance with organisational and industry standards Required Skills Strong expertise in ServiceNow platform architecture Experience across ITSM, ITOM, CMDB, and Flow Designer Proficiency in JavaScript and REST/SOAP API integrations Understanding of cloud and enterprise architecture principles Experience working in Agile/Scrum ...

CSDM implementation through definitions, data quality, and stakeholder adoption. Working knowledge of ITSM tooling (e.g., ServiceNow), including reporting and data quality practices; familiarity with CMDB/service portfolio concepts is advantageous. Able to work with pace and attention to detail across multiple data sources and stakeholders. Please apply with your ...

when possible. 9. Lead on the management and improvement of HFEAs IT Service Management (ITSM) tool to ensure service operations are managed well e.g. CMDB, Asset Management, Change Management and Joiners/Leavers. 10. Contribute to the development of business continuity and disaster recovery plans for IT service operations, ensuring ...

environemtns and ensure the teams are aligned with objectives Experience managing large telecom or enterprise platform programs Experience managing multiple workstreams including ITSM, ITOM, CMDB, TSOM, TSM, CSM, and integrations. ...

case of laptop swaps. 2. User Onboarding/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. 3. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application ...

reusable, standardised data models. Experience producing audit-ready evidence packs and traceable KPI definitions (data lineage, controls, and sign-off). Exposure to ServiceNow, CMDB, or other ITSM/asset data sources used for operational reporting. Experience integrating data sources via APIs and automating scheduled reporting (e.g., scripted extracts/ ...

support a telecommunications transformation programme focused on fault management and customer care workflows. Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup, integrations, and data migration design activities. Key Responsibilities Facilitate definition and alignment of current-state processes toward improved future-state ServiceNow workflows ...

policies Backup, restoration, and migration of user data Securely wipe data using approved tools and methods Remove devices from Azure AD/Intune/CMDB systems Manage laptop and device handover to multiple users and sites IT equipment Install/Move/Add/Change and Disposal Collaborate with other ...

CrowdStrike, Saviynt and other repositories to identify privileged accounts not currently under CyberArk management. * Produce monthly metrics and reporting covering privileged account coverage across CMDB assets, Active Directory, and LDAP environments. * Drive BAU onboarding activities to close identified gaps across existing platform types. * Create detailed technical documentation including HLDs, LLDs ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

Process joiners, leavers, and break-fix requests Prepare and provision laptops and devices using Microsoft Intune/Autopilot Update asset records and maintain CMDB accuracy Arrange device deliveries and collections with end users Update tickets with tracking information, asset details, and progress updates Handle returned devices, including cleaning and grading ...

ground running. Key Experience Jira Service Management (JSM) Atlassian ecosystem ITSM/Service Desk tooling Workflow automation and configuration Integrations and operational tooling CMDB/Assets/Insight experience beneficial Responsibilities Configure and optimise Jira Service Management environments Support workflow automation and service process improvements Work across enterprise systems ...

With a structured training (20% off‐the‐job) while gaining hands‐on exp across Digital, ServiceNow, Mobile Services, and Data Management teams Role Validate CMDB entries sourced from MDM, ensuring completeness, consistency, accuracy, and correct timestamps. Support automated onboarding of customer and device data, ensuring metadata is accurate ...

solutions for successful BCDR tests. Key Responsibilities: Maintain the existing Remedy ITSM platform, including integrations like E-bonding and TSO. Manage server group structures, CMDB, and automated foundation data loads. Oversee Atrium integrator jobs and implement customisations using Developer Studio. Handle system administration, troubleshooting, log analysis, and essential knowledge transfer. ...

bonding and TSO. Assist in migrating ITIL teams onto Remedy, reviewing current solutions to ensure BCDR tests are successful. Manage server group structures and CMDB data loads, including automated foundation data loads. Develop and troubleshoot Atrium integrator jobs and perform general system administration. Use Developer Studio for customisation and perform ...

Adherence to all Pilgrim's processes including: - Raising, reviewing and approval of Change Controls. Identify, investigate, update and resolve problem records. Ensuring the configuration management database is maintained. Active handover to support engagement ensuring that technology implemented is supportable and maintainable. Ticket handling, updating, referral and closure of tickets Creation ...

experience ideally in infrastructure, service management or testing/ops-heavy programmes. Familiarity with testing/defect management, operational readiness, and service management concepts (CMDB, RTM, ITIL) is advantageous. Comfortable working with data and reporting (Excel/Power BI exposure) and translating business questions into reporting requirements. Familiarity with Jira ...

configurations for new services Provide technical support to MSPs and end user services Collaborate with Service Management and customer stakeholders Maintain network documentation and CMDB records Support secure operations, including encryption and annual crypto key processes Participate in an on-call rota (1 week in 4) Skills & Experience Experience with ...

support a telecommunications transformation programme focused on fault management and customer care workflows. Phase 1 covers Telecommunications Service Management (TSM), Sales Order Management (SOM), CMDB foundations, platform setup, in click apply for full job details ...

large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices … maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB/CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows ...

large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices … maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB/CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows ...

large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices … maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB/CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows ...

large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices … maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB/CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows ...

Architect with strong Telecommunications Service Management (TSM) module experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable … Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript. ...