Call Centre Manager Jobs in the South East

1 Call Centre Manager Jobs in the South East

Call Centre Manager

Reading, England, United Kingdom
HONOR
reliable products enables people to become the better version of themselves. For more information, please visit HONOR online at HONOR United Kingdom (hihonor.com) Title: Call Centre Manager Job Location: Reading, UK (will move to London in H2 2024, Frequent business trips to various customer locations (including some … international travel) About the Role In this exciting role, you will play a pivotal role in shaping the success of our brand's call center partners. You will be responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and … across the UK and internationally. Responsibilities Design, develop, and deliver comprehensive training programs on brand-specific products, services, policies, and procedures. Responsible for the call center targets by retailer as your own KPI’s. Build and design incentives with our internal departments to then drive them with the retailer. more »
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