7 Chat Support Jobs

We are seeking an enthusiastic and hardworking Level 3 IT Apprentice to train as a support desk engineer. This is a varied and hands-on position, working for a very well-established company, that supplies and supports digital imaging in the dental sector. You will get experience of the … latest imaging technology including CADCAM and 3D printing. Duties include: providing 1st line technical support, and answering support queries via remote support, phone, email and live chat. Role To provide 1st line technical support, answering support queries via remote support, phone, email and live … chat. To log all support calls on the company CRM and Support Desk software. To update support tickets. To allocate more complex calls to the relevant support member. To help arrange for external technical support where problems cannot be resolved in-house by liaising with more »

1st Line Support Engineer My client, an award-winning Managed Service Provider based in Cambridgeshire, is looking for a 1st Line Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly appreciated. Location … Working hours: Between 10am-6pm Responsibilities: Providing excellent customer experience, through issue resolution, and friendly customer service Answering and logging incoming call and chat support requests Maintaining detailed, accurate notes and time records Troubleshooting and resolving technical issues until resolution or escalation Referencing and updating client documentation and … user guides Liaising with 3rd party software vendors Escalate incidents and service requests to 2nd line support where necessary Key skills: Windows Server & Desktop Office 365 administration and troubleshooting Familiarity with Active Directory, user management, and group policies. Networking experience If you are a skilled Service Desk Engineer seeking more »

Helpdesk Customer Support Up to £28,000 Hybrid - 40 hours per week 6-month fixed contract Whitley, Coventry Do you like helping customers? MSX International has the job for you! At MSX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing our … expertise and creativity to deliver an exceptional service powered by technology and innovative solutions. The Jaguar Land Rover Helpdesk Customer Support Agent will contribute to our well-performing Chat customer service adding value to our customer. The Role Were undergoing a technology transformation, so we need to resource … up our UK CRC (Client Relationship Centre) to support the increased chat demand. You will support customer on multiple channels, including Chat and Social Media. As part of this role, the JLR Helpdesk Customer Support Agent will: Provide answers to clients by identifying problems, researching more »

Support Analyst, Service Desk, 1st line, COR5693 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst …/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern … Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based full-time in the office in Redbourn. The Company The Support Analyst/Service Desk Analyst will be joining a well-established Managed Service more »

Support Engineer, 2nd line, COR5692 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke. The Role In a varied … and highly-visible role, the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based … around core technology including Windows 10, Office 365 and Active Directory. The Support Engineer will be working 3 days onsite in the Basingstoke office, with 2 days working from home. Occasional travel to other sites will be required. The Company The Support Engineer will be joining a well more »

per week 3 Months contract £350-£450pd A well-established Global Retailer are looking for a Zendesk Specialist to help them transform their live chat support function. You will be responsible for refining and building new work flows, implementation of automation and AI where suitable as well as more »

survey; UK stewardship code; NZAM/TCFD, NGO questionnaires) Produce content for client reporting (quarterly reports; online portal updates; bespoke requests; stewardship slides; etc) Support with voting and admin systems: Voting admin and analytical work (coordination of watchlists/alert lists, monitoring voting schedules and ensuring inputs from analysts … ISS implementation; voting analysis & reports based on the data from ISS and Insightia) Assistance with internal tracking systems (K2, Engagement Reporting Tool, SharePoint, Chatter) Support in searching, sorting and storing materials for company and policy engagements Undergraduate degree Demonstrable interest to, and some knowledge of ESG, sustainability, corporate governance more »