1 to 1 of 1 Client Onboarding Jobs in Hounslow

Agreement and 4GLOBALS core values. Responsibilities include, but not limited to: Manage the implementation of 4GLOBALS web-based solution to the customer including onboarding, training and active use of the modules driving customer success. Knowledge enablement to allow … customers to maximise the use of the solution/s purchased. Educating customers and improving customer experience. Identifying upsell and cross-sell opportunities to client to grow the account value and increase loyalty. Identifying churn risk by applying a customer health score, regular customer communication and running NPS Input … in a customer success, system administrator or implementation role with knowledge of Leisure Management Systems and data structure would be advantageous. Strong project and client relationship management and communication skills Demonstrated ability to lead and deliver projects in the leisure or similar sector. Awareness of database management, integrations between more »