2 Client Onboarding Jobs in West London

is an excellent opportunity with Projecting Group working directly with one of our global banking clients. We are currently recruiting for an associate with ?client service experience.The candidate will be responsible for the day-to-day operations of the company's business units. Aims to deliver superior service to … managing risk. Requirements Experience in key aspects such as: Manages portfolio of onboarding sessions from start to finish and manages overall customer onboarding processes Leads complex conversion activities related to a mix of complex institutional client relationships requiring the in-depth understanding of custody and … accounting processing activities Provides leadership and recommendations for onsite client support and training to assist with documentation, quality review and submission of documents Leads process improvements based on post-mortem transition analysis Skills Excellent verbal and written communication skills Excellent interpersonal skills with the ability to engage at all more »

Agreement and 4GLOBALS core values. Responsibilities include, but not limited to: Manage the implementation of 4GLOBALS web-based solution to the customer including onboarding, training and active use of the modules driving customer success. Knowledge enablement to allow … customers to maximise the use of the solution/s purchased. Educating customers and improving customer experience. Identifying upsell and cross-sell opportunities to client to grow the account value and increase loyalty. Identifying churn risk by applying a customer health score, regular customer communication and running NPS Input … in a customer success, system administrator or implementation role with knowledge of Leisure Management Systems and data structure would be advantageous. Strong project and client relationship management and communication skills Demonstrated ability to lead and deliver projects in the leisure or similar sector. Awareness of database management, integrations between more »