18 of 18 Client Onboarding Jobs in Kent

Social network you want to login/join with: Customer Success Consultant- Fully Remote- United Kingdom, maidstone col-narrow-left Client: Leasepath Location: maidstone, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: About Us: At Leasepath, a Microsoft Business Applications Partner, we … for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

Social network you want to login/join with: Customer Success Consultant- Fully Remote- United Kingdom, dartford col-narrow-left Client: Leasepath Location: dartford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: About Us: At Leasepath, a Microsoft Business Applications Partner, we … for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

inclusion, and global collaboration. About This Role The Senior Solutions Consultant plays a critical role in supporting our Sales and Account Management teams. This position involves assisting with new client onboarding, integration processes, and providing technical support to existing clients working with ID5’s services. Our clients range from small, local publishers to billion-dollar global tech More ❯

inclusion, and global collaboration. About This Role The Senior Solutions Consultant plays a critical role in supporting our Sales and Account Management teams. This position involves assisting with new client onboarding, integration processes, and providing technical support to existing clients working with ID5’s services. Our clients range from small, local publishers to billion-dollar global tech More ❯

Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate escalating to the relevant teams. Your role's primary focus will be providing remote support to our clients. This position requires a … including but not limited to the following as required): Provide best in class technical support to our clients primarily via phone and email but on occasions also onsite at client offices. Effectively communicate with both clients and peers ensuring timely responses. Record all work activities in a timesheet in our ticketing system (ConnectWise). Must be able to multi … task client issues when applicable. Document technical issues and take ownership of escalating issues to the appropriate SME team. Must be amenable to occasional travel. Must meet the minimum standard for personal key performance indicators. Must contribute to the overall success of team mandated goals and key performance indicators. Must be flexible regarding duties and hours of work, there More ❯

They will collaborate with Technical Resource Managers to build dedicated support teams for customers based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participating in a Duty Manager rota and acting as Incident Manager … publication of Root Cause Analyses (RCAs) and ensure preventative actions are implemented Collaborate with Technical Resource Managers to build support teams tailored to customer needs Assist in planning customer onboarding with GS & PS teams Support consultants in resolving technical issues and serve as an escalation point Implement and support service improvement initiatives and process enhancements Stay updated on … new ways of working, automation, and tools Work with Customer Success Managers and SDMs to identify opportunities for cost reduction and revenue growth Oversee patching and maintenance schedules Represent client needs at weekly Change Advisory Board (CAB) meetings Support presales activities by managing requests for information, tool releases, and software end-of-life considerations Candidate Skillset: Bachelor's degree More ❯

SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated support teams based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participation in a Duty Manager rota and acting as Incident Manager … duties and act as Incident Manager for P1 incidents Manage RCAs, ensure preventative actions are implemented Collaborate with Technical Resource Managers to build support teams Assist in planning customer onboarding with GS & PS Support technical issue resolution and serve as escalation point Implement service improvements and process enhancements Stay updated on current trends and technologies, source training as … needed Manage introduction of new ways of working, automation, and tools Identify opportunities to reduce costs and increase gross margin with CSMs & SDMs Oversee patching and maintenance calendars Represent client needs at weekly CAB meetings Support presales activities, including information requests and end-of-life planning for tools and Oracle software. Candidate Skillset: Bachelor's degree in a relevant More ❯

clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯

industries including Telecommunications, Financial Services & Banking, Healthcare & Insurance, Utilities, SaaS & Cloud Services, E-Commerce & Retail, and Government & Public Sector. Particularly interested in Solution Architects with proven expertise in: Customer onboarding, Service Activation, Manage subscriptions Trading platforms, Loan origination Core competencies include: Technical Documentation & Communication: Proven ability to produce high-quality technical documentation, including High-Level Designs (HLDs), Low More ❯

Financial Services & Banking, Healthcare & Insurance, Utilities (Electricity, Water, Gas), SaaS & Cloud Services, E-Commerce & Retail, and Government & Public Sector. Particularly interested in Solution Architects with proven expertise in: Customer onboarding, Service Activation, Manage subscriptions Trading platforms, Loan origination Core Competencies – Experience is key: Technical Documentation & Communication: Proven ability to produce high-quality technical documentation, including High-Level Designs More ❯

a 12-month FTC opportunity, with scope to extend or become permanent due to demand. Due to growth, this well-established health-tech business is looking for an Onboarding Manager to assist clients through the post-sales experience before go-live. You will effectively manage the onboarding journey, working closely with sales, account management, technical implementation … as the point of contact, project manager, and calming influence, guiding clients from sale to go-live without stress or friction. The Ideal Candidate: Experience in project management, customer onboarding, or similar roles, preferably in SaaS or tech environments. Proven success in managing customer relationships and delivering projects on time. Experience with change management and driving customer adoption More ❯

with scope to extend or become permanent Due to demand. Due to demand and growth for their leading platform, thiswell-established health-tech business are looking for another Onboarding Manager to help clients through the post sales experience before go-live! Effectively manage the onboarding journey, working closely with sales, Account Management, technical implementation and support … point of contact, calming influence and project manager, taking them from sale to go-live with no stress and no friction. The Ideal Candidate: Experience in project management, customer onboarding, or a similar role, preferably in a SaaS or technology-driven environment. Demonstrated success in managing customer relationships and delivering projects on time and to plan. Experience with More ❯

Social network you want to login/join with: CNU Fit is on a mission to transform lives through fitness, accountability, and personalized care. As our Client Care Specialist, you'll be the welcoming force behind every client transformation—guiding them from sign-up to success. If you're passionate about fitness, obsessed with detail, and built to … tasks and scheduling with 95%+ accuracy Support training sessions with warmups, transitions, and logistics Capture 5+ stretch and 5+ training photos/videos weekly Generate weekly reports on client progress and milestones Who You Are: You love fitness and believe in its power to transform lives You thrive on structure and own your responsibilities without being micromanaged You … bring warmth, positivity, and calm in every client interaction You have a sharp eye for details and hate letting things slip through the cracks You move fast, follow up faster, and always ask, “What’s next?” You’re a proactive team player who leads with heart and action What We Value: Relentless energy Uncompromising standards Ownership of every client More ❯

the big calls and most importantly, have fun when they’re at work. When our team are happy, our customers are happy. About the role As Manager of Customer Onboarding, you’ll own the end-to-end onboarding journey for new and existing business and residential clients, turning sales into revenue through high-quality, standardised implementations. … You’ll set the strategic direction for our onboarding function, define and document technical processes, build performance dashboards, and drive continuous improvement programmes based on data and customer feedback. Working closely with Sales, Service, Product and third-party partners, you’ll ensure every onboarding is delivered on time, to spec, and with the exceptional service Now … in the majority of the following: 5+ years’ leadership in operational delivery or customer support, preferably in telco or another service-led industry Proven track record managing technical onboarding or support outcomes in a B2B context Skilled people leader with experience managing teams, driving engagement, capability development and high performance Customer-focused communicator with excellent relationship-building skills More ❯

Social network you want to login/join with: Training and Onboarding Specialist, Dartford Client: PASS by everyLIFE Location: Dartford, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 1 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Training and Onboarding Specialist at everyLIFE Technologies Position Type: Permanent Location: UK Remote/hybrid … Reporting to: Implementation & Training Manager everyLIFE Technologies is an innovative technology company creating tools for the health and social care sector, emphasizing responsiveness and care-focus. As a Customer Onboarding and Training Content Specialist, you will design, create, and maintain engaging content to support internal training and customer onboarding, including walk-throughs, articles, and videos tailored More ❯

Social network you want to login/join with: Training and Onboarding Specialist, maidstone col-narrow-left Client: PASS by everyLIFE Location: maidstone, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Training and Onboarding Specialist at everyLIFE Technologies … innovative technology company, creating cutting edge tools for the health and social care sector, everyLIFE Technologies pride themselves being responsive and care- focused on their outlook. As a Customer Onboarding and Training Content Specialist, you will be responsible for designing, creating and maintaining, engaging content to supplement internal training, as well as training, onboarding and support … adoption of our software solutions. Formats will include walk-throughs, written articles and videos, tailored to an audience within health and social care. As part of our everyLIFE Onboarding and Training Team, you will support customers from post-sale through to successful implementation. Providing high standard training and consultancy. You will ensure our customers see value in our More ❯

it's an office-based administration position is part of a professional team and a role with plenty of variety. One day you might be helping onboard a new client or welcoming visitors. The next you're supporting internal events or helping ensure the monthly billing goes out on time. Full time or part time, your choice: • Full time More ❯

it's an office-based administration position is part of a professional team and a role with plenty of variety. One day you might be helping onboard a new client or welcoming visitors. The next you're supporting internal events or helping ensure the monthly billing goes out on time. Full time or part time, your choice: • Full time More ❯