Payroll Service Delivery Manager
- Hiring Organisation
- Zellis
- Location
- Peterborough, Cambridgeshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
customer portfolio (UK/Ireland), supported by teams across UK, Ireland, and India. This role demands strong leadership, strategic thinking, and a commitment to continuous improvement. You will drive performance, manage risk, and foster a culture of excellence and development within your team. In this role your key responsibilities … Accountable for robust and mutually agreed customer Roadmaps for the 0-to-6-month period Accountable for the development and execution of customer agreed Continuous improvement plan Accountable as the final escalation point and for the successful resolution of all customer complaints, escalations and major service issues ...