1 to 25 of 36 Continuous Improvement Jobs in Cambridgeshire

high quality support service. You will lead from the front, acting as the senior escalation point, building trusted customer relationships, and driving continual improvement across service delivery. This role is ideal for someone currently leading a Service Desk or senior support function who wants greater ownership, influence … develop a high performing Service Desk team • Conduct regular one to ones, performance reviews, and development planning • Create a culture of accountability, ownership, and continuous improvement • Support engineers in developing their technical and professional capability Service Delivery and Customer Ownership • Take full ownership of SLA performance, service ...

facilitate the redesign of structures and processes with a focus on modernising business practices, enhancing digital capabilities, and fostering a culture of continuous improvement through data-driven insights and collaborative change initiatives. To be responsible for identifying, creating, and facilitating transformational process design changes by conducting business … scoring aligned to the Council’s strategic objectives. Perform root cause analyses and gap need analyses to identify process inefficiencies and underperforming technologies. Implement continuous improvement frameworks to drive sustainable change. Be responsible for planning, leading and delivering multiple, concurrent business process re-engineering and customer journey ...

service health, and ensure effective support across a key service area. Youll enhance our delivery model, build strong client relationships, improve processes, and champion continuous improvement, ensuring our services remain robust, efficient, scalable, and aligned with evolving customer needs. You will make sure Daily service performance meets … effectively coordinated and resolved. System performance is continuously monitored, with risks and trends identified early. Clear and timely service reports and dashboards are produced. Continuous improvement opportunities are identified and delivered. Service changes and enhancements are validated and transitioned smoothly. Services comply with governance frameworks, operational standards ...

automated testing processes, including choosing what approach the team should take and which technologies to adopt (Detox, Maestro, Jest, etc) Champion a culture of continuous improvement in coding and development processes, with a strong focus on test automation (on codebases where this is possible) We're looking … personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities ...

e.g., vulnerability management, data protection, RBAC, audit logging) and ensure changes support SLAs/SLOs appropriate for SaaS products and white-label clients. Learning & Continuous Improvement: Stay current with industry trends in SaaS architecture, cloud-native patterns, data platforms and security. Evaluate emerging technologies for practical impact ...

services including Teams and SharePoint Online Manage Identity & Access Management using Microsoft Entra ID (MFA, Conditional Access, user provisioning) Contribute to system maturity and continuous improvement frameworks Networking & Connectivity Provide support across WiFi, firewalls, VPNs, and core networking services Apply strong knowledge of DNS, DHCP, TCP/ ...

high quality code and performance. You'll be empowered to stay up to date with emerging technologies, drive their adoption and contribute to overall continuous improvement. There's a supportive, diverse environment where you'll have your voice heard. Location/WFH: The company is a big advocate ...

problem-solving Applying structured delivery approaches including Agile, WBS, and Microsoft Project Ensuring robust governance, reporting, and project controls throughout the lifecycle Supporting continuous improvement of delivery processes, particularly around software development lifecycle (SDLC) best practices Working closely with sales and engineering leadership to scope work, estimate ...

issues on released products Maintain deep technical knowledge across multiple product lines Produce customer facing acceptance and regression test documentation where required Contribute to continuous improvement of testing processes and best practice Support and mentor colleagues in developing system knowledge and testing capability What the role offers ...

issues on released products Maintain deep technical knowledge across multiple product lines Produce customer-facing acceptance and regression test documentation where required Contribute to continuous improvement of testing processes and best practice Support and mentor colleagues in developing system knowledge and testing capability What the role offers ...

guiding the product management process Analysing product performance, user feedback, and market data alongside tracking KPIs and OKRs to inform decision-making and continuous improvement Assisting customers in optimising product usage and resolving complex technical challenges, including, where required, project management of complex deployments; acting ...

ensure alignment with security, governance, and best practices. Deliver workshops, training, and user adoption sessions. Provide expert post-implementation support and help drive continuous improvement. What You'll Bring 5+ years as a D365 CE Functional Consultant specialising in Customer Service. Strong knowledge of Omnichannel for Customer Service ...

campaigns and spotlight sessions-and maintaining strong two-way feedback loops with AI Enablement Leads and Business Partners to identify adoption blockers and improvement opportunities. You will curate and maintain all AI Enablement knowledge repositories, ensuring content accuracy, accessibility, version control, and discoverability.Additionally, you will develop and maintain … Enablement Knowledge Hub as the single source of truth.Using operational, technical, and engagement data, you will produce insights, support internal reporting, and contribute to continuous improvement across AI enablement, release, and QA processes. Required skillsStrong communication, an ability to simplify technical concepts, experience in service delivery ...

chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation. You Are: You are a seasoned frontend engineer with a passion for crafting seamless, intuitive, and visually stunning web applications. Your expertise … applications for maximum speed and scalability, proactively identifying and addressing performance bottlenecks. Participating in code reviews, mentoring junior engineers, and fostering a culture of continuous improvement and innovation. The Impact You Will Have: Delivering industry-leading user interfaces that empower customers in the Aerospace and Automotive sectors ...

passionate about delivering high-quality products. What You’ll Be Doing Take full ownership of the team’s test strategy , including development, maintenance, and continuous improvement Design and execute functional test cases using structured techniques (e.g., equivalence partitioning, boundary value analysis, state-based and risk-based testing ...

Manage internal and external audit processes Leadership & Collaboration Lead, mentor, and develop a high-performing finance team Foster a culture of collaboration, inclusion, and continuous improvement Work alongside cross-functional teams and global stakeholders on strategic initiatives Required Qualifications & Experience Minimum 15 years of experience in finance ...

system enhancements, integrations and new capabilities aligned to business priorities Acting as the senior point of contact between IT and operational stakeholders Driving continuous improvement, automation and performance optimisation through technology Managing vendors, system integrator and third-party technology partners Ensuring strong service performance across incident, problem ...

BACS, Faster Payments, vouchers), CRM/ERP systems, third-party APIs, and eligibility/rules engines for data processing. Own the technology roadmap, drive continuous improvement, and be the senior technical voice for business stakeholders across a fast-paced, purpose-led organisation. Ensure platform security and compliance ...

positive customer experience. Knowledge Sharing : Knowledge Article creation. Collaboration : Provide input in support team in meetings, follow defined support procedures, and help drive continuous improvement. Travel & Flexibility: Occasional travel to Zellis/customer maybe required. Occasional on-call support (evenings/weekends) on a rota basis. Skills & Experience Prior ...

process maps for AI enabled solutions* Support backlog management, prioritisation and sprint planning* Facilitate Agile ceremonies as Scrum Master, ensuring effective delivery and continuous improvement* Communicate complex AI concepts to non technical audiences Skills and Experience * Experience as a Business Analyst or Product Manager within digital, tech ...

Voice of the Customer to the internal organisation to ensure their needs are fed back to the relevant teams in the spirit of continuous improvement and ensuring success. Where the customer partnership needs to be improved you'll be required to implement and deliver on success plans ...

German-speaking business users Act as a trusted advisor to stakeholders and ensure alignment with business goals Support incident resolution, change requests, and continuous improvement initiatives Required Skills & Experience 8+ years of hands-on experience in SAP CS and SAP SD Strong knowledge of: SAP CS: Service ...

documentation is accurate, compliant, and audit-ready Identify opportunities to improve quality, efficiency, and sustainability Analyse trends and data to reduce risk and drive continuous improvement Support ESG and sustainability initiatives that truly matter Who We're Looking For Experience in a technical role within food, FMCG ...

layers. Work closely with business stakeholders to translate requirements into well structured data models and reporting solutions. Contribute to internal documentation, best practices, and continuous improvement initiatives. Perform additional departmental tasks as required. What you'll need to succeed Strong experience working with ...

implementation levels. Logical, analytical, and methodical when solving complex technical challenges. Collaborative and confident working within cross-functional engineering teams. Passionate about innovation and continuous improvement. Motivated by building robust, high-performance products used in mission-critical environments. If this sounds like you, hit apply ...