1 to 25 of 167 Continuous Improvement Jobs in Leeds

Senior Manager, Information Operations

Location
Leeds, England, United Kingdom
retention, review and deletion services, and the operational controls, processes and management information that support effective lifecycle delivery. The role leads the delivery and continuous improvement of core operational information management services, including Freedom of Information and Subject Access Request handling, records management operations, Red List administration … governed delivery. Lead records management operations, including retention, review and deletion activity, ensuring processes are auditable, proportionate and consistently applied. Service Management, Risk and Continuous Improvement Establish and maintain effective service management arrangements, including prioritisation, service standards, controls, escalation routes, issue resolution and performance monitoring. Manage operational ...

Senior ServiceNow Developer

Location
Leeds, England, United Kingdom
dual focus: contributing to the successful delivery of the Mastek ServiceNow team’s customer prioritised backlog, while leading hands-on innovation initiatives to drive continuous improvement, and support the development and bid opportunities of new business prospects. Key Responsibilities Platform Development & Configuration: Design & Development: Design, develop … external platforms. Technical Quality & Governance: Ensure development meets technical standards for security, performance, maintainability and upgradeability, including code reviews, testing and technical documentation. Innovation & Continuous Improvement: Identify opportunities to leverage new ServiceNow capabilities and emerging technologies to enhance platform functionality, address technical debt and deliver innovative solutions ...

Business Resilience Specialist

Location
Leeds, England, United Kingdom
stakeholders to strengthen resilience and drive continuous improvement. About the role As a Business Resilience Specialist, you will support the delivery and continual improvement of the Business Continuity Management System (BCMS), helping ensure critical services can continue during periods of disruption. Deliver key business continuity activities, including … Plans and resilience exercises Support Disaster Recovery readiness and assurance, working with technology teams to strengthen recovery capabilities Assist with the operation, testing and continuous improvement of crisis management frameworks and response plans Analyse BC, DR and Crisis Management data, producing meaningful insights and reporting to support ...

Help Desk Lead

Location
Leeds, England, United Kingdom
appropriately equipped to deliver exceptional customer service, through a robust education, training and upskilling plan. Evaluate and adapt business process, for the purpose of continuous improvement, ensuring changes are effectively communicated and implemented. Management of schedules to ensure appropriate and sufficient Helpdesk cover is in place … team members have access to/received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and mentoring of a small team of Helpdesk Advisors and managing performance of the team including ...

Head of Software Support

Location
Leeds, England, United Kingdom
Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem … management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills A continuous improvement mindset and the ability to lead through change Someone who can be part of a strong management team and contribute ideas ...

Team Manager

Location
Leeds, England, United Kingdom
build capability and resilience Contribute to the development, documentation and maintenance of operational processes and procedures Actively promote consistent ways of working and continuous improvement across the team Champion IT development projects focused on improving delivery, work allocation and case progression. Operational Support … address issues before they elevate Strong analytical capability, with confidence working with data to identify trends, risks and opportunities for improvement Continuous improvement mindset, with an interest in process design, technology and automation to improve efficiency and quality Resilient and organised, with the ability ...

Delivery Manager

Hiring Organisation
ASDA
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
cost efficiency for vendor services. Transition to Live: Oversee smooth handover into production environments, ensuring scalability and serviceability. Ongoing delivery support to contribute to continuous improvement Continuous Improvement: Coach teams on delivery best practices and foster a culture of learning and efficiency. Reporting & Metrics ...

Electrical Maintenance Engineer

Hiring Organisation
ACCELERATED PEOPLE MANAGEMENT LTD
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£60,000
with automated machinery and improving equipment reliability rather than simply keeping production running. Whether your strengths lie in electrical fault finding, PLCs, controls or continuous improvement, Im keen to speak with engineers who want to put their technical abilities to good use. I work closely with established … maintenance experience * Manufacturing or industrial engineering background * Strong electrical fault-finding abilities * Experience with PLCs, drives, motors or sensors * An interest in reliability and continuous improvement * Level 3 Electrical/Engineering qualification Please apply or call Tommy Reynolds for a confidential conversation about your experience ...

Lead Data & Analytics Engineer

Location
Leeds, England, United Kingdom
driven feeds), while keeping analytics outcomes central Acting as the escalation point for production analytics data assets, supporting issue resolution, root cause analysis, and continuous improvement Supporting recruitment, onboarding, and ongoing development of analytics and data engineers Helping drive a data-first culture, promoting shared ownership, learning … continuous improvement across the data community What you’ll have: Essential experience: Strong background in analytics engineering, with experience delivering complex transformations using SQL-first approaches, ideally with dbt Delivery-focused analytics engineering leader who combines technical depth, attention to detail, and people leadership. Proven experience understanding ...

Technology Project Manager

Location
Leeds, England, United Kingdom
management processes, coordinating cross-functional teams during high-priority operational events and helping drive timely resolution. Facilitate post-incident reviews, lessons learned sessions, and continuous improvement activities. Lead process optimization initiatives that improve delivery effectiveness, operational efficiency, adoption of AI-enabled capabilities, and organizational agility. Partner with … opportunities for improvement, and resource requirements. Ensure compliance with applicable regulatory, security, and governance requirements. Foster a culture of accountability, collaboration, and continuous improvement across teams. Requirements Experience leading technology, product, or operational projects in a Project Management or PMO environment. Project Management certification ...

IT Training Lead

Location
Leeds, England, United Kingdom
across the business, the IT Division is responsible for shaping technology direction, delivering change, maintaining resilient day-to-day services, and driving innovation and continuous improvement. Together, these functions ensure the firm can operate effectively, respond to evolving client and regulatory expectations, and make best use of technology … maintain the firm’s IT training strategy, aligned to the firm and IT Strategies Set standards for IT training design, delivery, quality and continuous improvement Maintain an IT training roadmap covering new systems, refresher training and skills development Training Quality, Standards & Effectiveness Own the quality framework ...

Platform & Systems Lead / CRM Lead

Location
Leeds, England, United Kingdom
wide adoption and lead a team responsible for the delivery of critical business services. This role offers the opportunity to: Lead the development and continuous improvement of business-critical client relationship platform, Intapp Dealcloud and Intapp Relationships. Influence how client, contact and relationship data is managed … team. Ensure delivery of a high-quality support and development service to the business. Manage priorities, workload and resource allocation across the team. Encourage continuous improvement, knowledge sharing and professional development. Identify opportunities to improve existing processes and ways of working. Lead or support projects involving ...

Senior Delivery Manager

Location
Leeds, England, United Kingdom
minimise impact on agility. Produce High-Quality Artefacts Produce the necessary programmatic artefacts calibrated to the needs of the team and the audience. Continuous Improvement Foster a culture of learning, psychological safety, and data-driven improvement, using delivery metrics to optimise team performance. Collaboration & Client … outputs, shaping commercially viable and outcome-focused approaches. Growth, Mentoring & Team Development Coach and mentor team members, fostering a culture of curiosity, rigour and continuous improvement through your contribution to knowledge-sharing and communities of practice. Benefits and culture This role offers a competitive salary alongside ...

Project Manager

Location
Leeds, England, United Kingdom
delays, identify delivery considerations that may impact scope, resources, or timelines, and help establish clear ownership, controls, and expectations from the outset. Reporting, Documentation & Continuous Improvement Produce concise project status updates for internal and client stakeholders. Maintain accurate project documentation, including plans, RAIDD logs, actions, and governance … materials. Contribute to lessons learned and continuous improvement activities, identifying opportunities to enhance delivery practices, templates, and ways of working while ensuring consistency across project documentation and administration. Key Outcomes/Success Measures Projects are delivered to agreed timescales, budget, scope, and quality standards. Projects maintain momentum ...

IT Service Desk Manager

Location
Leeds, England, United Kingdom
successfully discharge the duties of the role. The role Overview As IT Service Desk Manager, you will be responsible for the leadership, performance and continuous improvement of the first/second line Service Desk team, ensuring colleagues across the Group receive fast, professional and effective IT support. … make the most of the resources available to you, ensuring progress continues even when circumstances are challenging. Most importantly, you are committed to continuous improvement and passionate about using technology to deliver an excellent service to colleagues across the business. Qualifications, skills and knowledge Experience managing, coaching ...

Business Resilience Manager

Location
Leeds, England, United Kingdom
with IT, Information Security and senior business leaders. About the role We are seeking an experienced and influential Business Resilience manager to lead the continuous improvement of Eversheds Sutherland’s business resilience management capability across its international network. Reporting to the Head of Risk Management, you will … practice groups, Business Services teams, international offices and critical support functions. Establishing and chairing a cross-firm Business Resilience governance forum. Plan maturity and continuous improvement: establish a proportionate review cycle for business impact assessments, business resilience plans, runbooks, contact information and critical business information. Engage senior ...

Sr. Manager, Global Control Tower Ops

Location
Leeds, England, United Kingdom
Transportation Control Tower across business units, regions, and franchises. The Senior Manager will help ensure consistent transportation execution, shipment visibility, operational performance governance, and continuous improvement across Air, Ocean, Ground, Parcel, and Customs Brokerage operations. Working closely with regional operations, Procurement, IT, Finance, Compliance, and external … Control Tower Strategic Management & Deployment (50%) Manage the global 4PL Control Tower provider to drive operational performance, process governance, data quality, issue resolution, and continuous improvement. Lead further deployment and adoption of Control Tower capabilities across business units, franchises, and regions. Oversee shipment visibility, exception management, TMS adoption, freight ...

Identity and Access Management Lead

Location
Leeds, England, United Kingdom
strengthen the organisation's security posture, reduce identity‐related risks and support the delivery of secure and resilient services. The role also drives continuous improvement across IAM processes, standards and controls, while developing capability and promoting best practice across the wider organisation. Responsibilities Lead and continuously improve … senior stakeholders and governance forums. Work closely with suppliers and service partners to ensure IAM services meet performance, security and compliance expectations. Drive continuous improvement through industry best practice, emerging technologies and process optimisation. Promote a strong security culture and increase awareness of identity‐related risks across ...

AI Training Specialist

Hiring Organisation
We Are Zenith
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
accurate learner records in line with ESFA requirements. Ensure delivery meets Ofsted quality standards. Participate in internal quality assurance activities and audits. Contribute to continuous improvement initiatives across apprenticeship provision. Professional Development & Innovation: Keep up to date with developments in Microsoft technologies, AI and automation. Continuously enhance … Learner-focused and committed to delivering high-quality outcomes Innovative and forward-thinking Detail-oriented and quality-driven Resilient, adaptable and professional Committed to continuous improvement and personal development Role Requirements: Based within the UK, with the ability to travel when required. Remote role with attendance ...

ECP Payroll Systems Analyst

Location
Leeds, England, United Kingdom
colleagues across Jet2.com and Jet2holidays . Acting as the subject matter expert for SAP SuccessFactors Employee Central Payroll (ECP), you'll drive system optimisation, continuous improvement, and innovation across our HR and Payroll landscape. This is an exciting opportunity for an experienced HR Payroll Systems professional … third-party providers. Ensuring system security, audit controls, GDPR requirements and compliance standards are maintained at all times. Identifying opportunities for automation and continuous improvement to enhance HR and Payroll processes and user experience. Producing and analysing payroll and system data, providing meaningful insights to support business ...

Lead Agile Delivery Manager

Hiring Organisation
DWP Digital
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
fostering a high-performing, collaborative culture rooted in agile principles. You'll tackle obstacles head-on, fine-tune workflows, and champion a culture where continuous improvement is embedded in everything the team does. Your leadership will keep delivery moving efficiently, creating the momentum needed for impactful, lasting … based relationships to align interests, manage expectations, support shared goals, remove barriers and accelerate delivery of strategic outcomes. Experience of creating a culture of continuous learning and professional development, implementing effective incentives and support mechanisms that empower others to develop and thrive. Experience driving the commercial processes, including negotiations ...

Platform Engineer

Location
Leeds, England, United Kingdom
developer platform, enabling teams across the business to build, test and deliver high-quality software with confidence. If you're someone who enjoys automation, continuous improvement and working with modern cloud technologies, we'd love to hear from you. What you'll be doing Designing, building … wellbeing support Private healthcare and pension options Learning and development opportunities Recognition through our Values Awards A collaborative culture built around teamwork, accountability, continuous improvement and integrity At System C, we believe great work happens when flexibility and collaboration come together. All our roles are offered ...

Digital System Support Engineer

Location
Leeds, England, United Kingdom
Thanks to a proprietary platform built from the ground up. Fueled by a culture of autonomy and decisiveness, our team relentlessly pursues excellence through continuous improvement and data-driven product development. Join us in charting the course for the next generation of Sports Betting and iGaming products … changes to maintain proper incident documentation. Identify and flag recurring alert patterns and "near-miss" incidents that were caught before customer impact, contributing to continuous improvement of detection capabilities. Provide business impact context in incident communications by correlating customer journey and revenue dashboard data with infrastructure alerts. ...

ECP Payroll Systems Analyst

Hiring Organisation
Hackajob Ltd
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
thousands of colleagues across Jet2.com and Jet2holidays . Acting as the subject matter expert forSAP SuccessFactorsEmployee Central Payroll (ECP),you'lldrive system optimisation, continuous improvement, and innovation across our HR and Payroll landscape. This is an exciting opportunity for an experiencedHR Payroll Systems professionalwho enjoys solving problems … Payroll, Time Management, Financesystemsand third-party providers. Ensuring system security, audit controls, GDPR requirements and compliance standards aremaintainedat all times. Identifyingopportunities for automation and continuous improvement to enhance HR and Payroll processes and user experience. Producing and analysing payroll and system data,providingmeaningful insights to support business ...

Head of PMO

Location
Leeds, England, United Kingdom
making Define and deliver the PMO maturity roadmap Develop more predictive and forward-looking portfolio insight Improve prioritisation, benefits measurement and decision support Drive continuous improvement through automation, tooling and improved information flows Use portfolio trends and lessons learned to enhance delivery effectiveness What we're looking … specific platform. Why System C? We are a collaborative organisation where people are encouraged to learn, grow and make an impact. We value teamwork, continuous improvement, accountability and integrity. We invest in professional development, support flexible benefits and create opportunities for people to bring their best selves ...