1 to 25 of 243 Continuous Improvement Jobs in Leeds

systems meet their needs.Job descriptionAs Head of IT Service Management, you will be responsible for setting the strategic direction, operational leadership and continuous improvement of a portfolio of business-critical testing, assurance, analytics and stakeholder services that support the delivery of major digital services. You will lead … Working closely with senior stakeholders, suppliers and technical teams, you will ensure services remain stable, secure and responsive to evolving business needs while driving continuous improvement and operational excellence.The role requires strong technical and operational understanding, including experience of API-based services, service monitoring and analytics platforms ...

retention, review and deletion services, and the operational controls, processes and management information that support effective lifecycle delivery. The role leads the delivery and continuous improvement of core operational information management services, including Freedom of Information and Subject Access Request handling, records management operations, Red List administration … governed delivery. Lead records management operations, including retention, review and deletion activity, ensuring processes are auditable, proportionate and consistently applied. Service Management, Risk and Continuous Improvement Establish and maintain effective service management arrangements, including prioritisation, service standards, controls, escalation routes, issue resolution and performance monitoring. Manage operational ...

dual focus: contributing to the successful delivery of the Mastek ServiceNow team’s customer prioritised backlog, while leading hands-on innovation initiatives to drive continuous improvement, and support the development and bid opportunities of new business prospects. Key Responsibilities Platform Development & Configuration: Design & Development: Design, develop … external platforms. Technical Quality & Governance: Ensure development meets technical standards for security, performance, maintainability and upgradeability, including code reviews, testing and technical documentation. Innovation & Continuous Improvement: Identify opportunities to leverage new ServiceNow capabilities and emerging technologies to enhance platform functionality, address technical debt and deliver innovative solutions ...

stakeholders to strengthen resilience and drive continuous improvement. About the role As a Business Resilience Specialist, you will support the delivery and continual improvement of the Business Continuity Management System (BCMS), helping ensure critical services can continue during periods of disruption. Deliver key business continuity activities, including … Plans and resilience exercises Support Disaster Recovery readiness and assurance, working with technology teams to strengthen recovery capabilities Assist with the operation, testing and continuous improvement of crisis management frameworks and response plans Analyse BC, DR and Crisis Management data, producing meaningful insights and reporting to support ...

coordinate resource deployment to ensure effective utilisation, delivery capability, compliance, and alignment to quality standards. Maintain and promote high-quality delivery standards, driving continuous improvement and best practice across project activities. Drive benefits realisation by ensuring project deliverables align with business objectives and approved business cases. Define … planned business benefits are realised, measured, and sustained through successful project delivery and change implementation. Maintain effective resource planning and quality management, ensuring compliance, continuous improvement, and successful business outcomes. Deliver measurable organisational value by aligning project outputs with strategic priorities and business goals. What skills & qualifications ...

requirements Define scope, depth and structure of configuration data and relationships Implement ServiceNow CMDB using discovery tools and service mapping Establish phased implementation and continuous improvement roadmap SACM Governance and Process Management Define, implement and maintain SACM policies, standards and procedures Ensure alignment with ITIL Service Transition … SACM practices and standards Provide expert advice and guidance on configuration management Act as escalation point for SACM-related issues and non-compliance Continuous Improvement Identify opportunities to improve SACM capability and maturity Lead initiatives to enhance CMDB accuracy, automation and usability Support wider IT service transformation ...

strategic outcomes, not just contractual complianceMonitor the effectiveness of sourcing decisions, identifying:Strategic objectives impacted by supplier dependenciesGaps between sourcing strategy and delivery outcomesDrive continuous improvement of sourcing guidance based on performance, value, risk and market insight.2. Supplier Relationship Management across your pillarWork with Commercial teams including … supplier management pre-award team to embed dependency considerations into service design, delivery and operations, not treated as an afterthought 6. Governance, Reporting & Continuous Improvement across your pillar.Provide clear and timely supplier management reporting to CDIO governance forums (e.g. OPBs, Portfolio Boards)Support assurance, audit and compliance ...

Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem … management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills A continuous improvement mindset and the ability to lead through change Someone who can be part of a strong management team and contribute ideas ...

leading a talented team towards achieving outstanding results. This is a fantastic opportunity to be part of a forward-thinking organisation that values innovation, continuous improvement, and operational excellence. If you are ready to take on an exciting and challenging leadership role, we want to hear from … Driving High Performance : Develop and implement strategies that drive performance improvements, reduce operational costs, and maximise efficiency. Monitor KPIs closely to identify opportunities for continuous improvement and success. Mastering Warehouse Flow : Partner with the Operations Manager to ensure accurate sorting, processing, and dispatching of parcels, driving ...

user needs.This is an exciting opportunity to lead strategic service management across complex digital products, influencing decisions at a senior level and driving continuous improvement across services used at national scale.Job descriptionAs a Service Owner, you will be accountable for the end-to-end performance, operation … continuous improvement of one or more critical digital services. You will provide strategic leadership, ensuring services deliver value for users while remaining sustainable, secure and operationally effective.Person specificationKey responsibilities Owning the overall performance, reliability and availability of up to 140 live digital services.Developing and delivering service strategies ...

lead a team responsible for the delivery of critical business services.Why Join Us This role offers the opportunity to:Lead the development and continuous improvement of business-critical client relationship platform, Intapp Dealcloud and Intapp Relationships.Influence how client, contact and relationship data is managed and utilised across … Platform & Systems team.Ensure delivery of a high-quality support and development service to the business.Manage priorities, workload and resource allocation across the team.Encourage continuous improvement, knowledge sharing and professional development.Change & Continuous ImprovementIdentify opportunities to improve existing processes and ways of working.Lead or support projects involving ...

lead a team responsible for the delivery of critical business services. Why Join Us? This role offers the opportunity to: Lead the development and continuous improvement of business-critical client relationship platform, Intapp Dealcloud and Intapp Relationships. Influence how client, contact and relationship data is managed … team. Ensure delivery of a high-quality support and development service to the business. Manage priorities, workload and resource allocation across the team. Encourage continuous improvement, knowledge sharing and professional development. Change & Continuous ImprovementIdentify opportunities to improve existing processes and ways of working. Lead or support ...

directionThis is a hands on leadership role requiring strong technical expertise alongside the ability to lead teams of Data Engineers, influence stakeholders, and drive continuous improvement in a DevOps environment.A requirement of this role is that candidates either have, or willing to acquire, SC clearance. Please review … candidates are unable to meet requirements of SC clearance, you maybe be rejected from the process.’Person specificationKey Responsibilities. Lead the operation, support, and continuous improvement of enterprise data platforms and services. Provide technical leadership across multiple delivery teams, supporting agile ways of working.Expertise and experience ...

driven feeds), while keeping analytics outcomes central Acting as the escalation point for production analytics data assets, supporting issue resolution, root cause analysis, and continuous improvement Supporting recruitment, onboarding, and ongoing development of analytics and data engineers Helping drive a data-first culture, promoting shared ownership, learning … continuous improvement across the data community What you’ll have: Essential experience: Strong background in analytics engineering, with experience delivering complex transformations using SQL-first approaches, ideally with dbt Delivery-focused analytics engineering leader who combines technical depth, attention to detail, and people leadership. Proven experience understanding ...

establish and embed governance frameworks aligned with industry standards (e.g. ISO 19650, ISO 27001), oversee Common Data Environments (CDEs), and drive consistency, compliance, and continuous improvement across all information management processes.Here's what you'll do Strategic Leadership & GovernanceDefine and implement enterprise-level information management strategies aligned … digital delivery requirements.Team Leadership & Capability DevelopmentLead, mentor, and develop Information Management and Document Control teams.Allocate resources effectively based on project priorities and risk profiles.Drive continuous improvement, innovation, and professional development.Promote a strong culture of collaboration, accountability, and data-driven delivery.Stakeholder Engagement & Change ManagementAct as a trusted advisor ...

management processes, coordinating cross-functional teams during high-priority operational events and helping drive timely resolution. Facilitate post-incident reviews, lessons learned sessions, and continuous improvement activities. Lead process optimization initiatives that improve delivery effectiveness, operational efficiency, adoption of AI-enabled capabilities, and organizational agility. Partner with … opportunities for improvement, and resource requirements. Ensure compliance with applicable regulatory, security, and governance requirements. Foster a culture of accountability, collaboration, and continuous improvement across teams. Requirements Experience leading technology, product, or operational projects in a Project Management or PMO environment. Project Management certification ...

assessments. Ensure products contribute to strategic outcomes such as operational efficiency, decision making improvement, customer experience uplift, or revenue enablement. Strategic Influence & Continuous Improvement Apply industry knowledge and market trends in data, AI, and digital product management to influence strategy and delivery approaches. Identify opportunities … improve scalability, usability, efficiency, and innovation across the data platform landscape. Champion continuous improvement, reduced complexity, and outcome based delivery. Support data literacy, responsible data usage, and self service analytics maturity across stakeholder groups. Decision Rights & Authority Authority to define and evolve data product strategy and roadmap ...

incident management processes, coordinating cross-functional teams during high-priority operational events and helping drive timely resolution.Facilitate post-incident reviews, lessons learned sessions, and continuous improvement activities.Lead process optimization initiatives that improve delivery effectiveness, operational efficiency, adoption of AI-enabled capabilities, and organizational agility.Partner with stakeholders … trends, risks, opportunities for improvement, and resource requirements.Ensure compliance with applicable regulatory, security, and governance requirements.Foster a culture of accountability, collaboration, and continuous improvement across teams.Requirements:Experience leading technology, product, or operational projects in a Project Management or PMO environment.Project Management certification (PMP, PRINCE2, Agile ...

insight.Our solutions empower our customers to build and support secure, scalable, and well-engineered systems beyond traditional boundaries. We leverage deep data insights and continuous innovation to deliver awesome platforms that allow our customers to understand and get the most from their data and digital services. The Senior Azure … clear actions.Maintain strong client relationships with a focus on reliability, trust, and value delivery.Share best practices and mentor junior data engineers within the team.Champion continuous improvement in development practices, testing, and deployment.Skills and experience that you needEssential Experience Proven experience as a Data Engineer supporting production data ...

strategic leadership across workplace technology services. You will be responsible for ensuring the MSP delivers secure, high-quality and cost-effective services while driving continuous improvement across the organisation's modern workplace environment.This is not a people management role. Instead, the focus is on managing technical service … service issues, working directly with suppliers to achieve timely resolution. Oversee IT Asset Management activities including hardware, software licencing and lifecycle management. Support continuous improvement initiatives to enhance employee experience and workplace productivity. Monitor service performance, identify opportunities for optimisation and drive measurable improvements. Support budgetary oversight ...

strategic leadership across workplace technology services. You will be responsible for ensuring the MSP delivers secure, high-quality and cost-effective services while driving continuous improvement across the organisation's modern workplace environment.This is not a people management role. Instead, the focus is on managing technical service … service issues, working directly with suppliers to achieve timely resolution. Oversee IT Asset Management activities including hardware, software licencing and lifecycle management. Support continuous improvement initiatives to enhance employee experience and workplace productivity. Monitor service performance, identify opportunities for optimisation and drive measurable improvements. Support budgetary oversight ...

wide adoption and lead a team responsible for the delivery of critical business services. This role offers the opportunity to: Lead the development and continuous improvement of business-critical client relationship platform, Intapp Dealcloud and Intapp Relationships. Influence how client, contact and relationship data is managed … team. Ensure delivery of a high-quality support and development service to the business. Manage priorities, workload and resource allocation across the team. Encourage continuous improvement, knowledge sharing and professional development. Identify opportunities to improve existing processes and ways of working. Lead or support projects involving ...

engineering team’s technical direction, people development, and end-to-end delivery Own systems and services across design, development, deployment, operation, modernisation, and continuous improvement Lead design decisions aligned with StarCompliance architecture and engineering standards Drive modernisation, simplification, and technical-debt reduction Ensure scalability, security, resilience, performance … Stakeholder Management Resource Allocation Certifications & Qualifications Degree in Computer Science Degree in Software Engineering Industry Keywords SaaS Financial Services Technology Regulated Environment Engineering Standards Continuous Improvement #J-18808-Ljbffr ...

Transportation Control Tower across business units, regions, and franchises. The Senior Manager will help ensure consistent transportation execution, shipment visibility, operational performance governance, and continuous improvement across Air, Ocean, Ground, Parcel, and Customs Brokerage operations. Working closely with regional operations, Procurement, IT, Finance, Compliance, and external … Control Tower Strategic Management & Deployment (50%) Manage the global 4PL Control Tower provider to drive operational performance, process governance, data quality, issue resolution, and continuous improvement. Lead further deployment and adoption of Control Tower capabilities across business units, franchises, and regions. Oversee shipment visibility, exception management, TMS adoption, freight ...

strengthen the organisation's security posture, reduce identity‐related risks and support the delivery of secure and resilient services. The role also drives continuous improvement across IAM processes, standards and controls, while developing capability and promoting best practice across the wider organisation. Responsibilities Lead and continuously improve … senior stakeholders and governance forums. Work closely with suppliers and service partners to ensure IAM services meet performance, security and compliance expectations. Drive continuous improvement through industry best practice, emerging technologies and process optimisation. Promote a strong security culture and increase awareness of identity‐related risks across ...