IT Service and Support Analyst
- Location
- Leeds, England, United Kingdom
ways of doing things. You'll support colleagues with IT and OT issues, manage service requests and incidents, and contribute to system enhancements and continuous improvement initiatives that help the business operate more effectively. Working closely with users and colleagues across multiple functions, you'll play … Investigate technical issues, identify root causes and implement corrective actions Deliver a high standard of customer service and support to end users Contribute to continuous improvement initiatives across IT processes and services Take ownership of issues through to successful resolution, ensuring clear communication throughout Accurately record ...