1 to 25 of 194 Continuous Improvement Jobs in Leeds

retention, review and deletion services, and the operational controls, processes and management information that support effective lifecycle delivery. The role leads the delivery and continuous improvement of core operational information management services, including Freedom of Information and Subject Access Request handling, records management operations, Red List administration … governed delivery. Lead records management operations, including retention, review and deletion activity, ensuring processes are auditable, proportionate and consistently applied. Service Management, Risk and Continuous Improvement Establish and maintain effective service management arrangements, including prioritisation, service standards, controls, escalation routes, issue resolution and performance monitoring. Manage operational ...

dual focus: contributing to the successful delivery of the Mastek ServiceNow team’s customer prioritised backlog, while leading hands-on innovation initiatives to drive continuous improvement, and support the development and bid opportunities of new business prospects. Key Responsibilities Platform Development & Configuration: Design & Development: Design, develop … external platforms. Technical Quality & Governance: Ensure development meets technical standards for security, performance, maintainability and upgradeability, including code reviews, testing and technical documentation. Innovation & Continuous Improvement: Identify opportunities to leverage new ServiceNow capabilities and emerging technologies to enhance platform functionality, address technical debt and deliver innovative solutions ...

stakeholders to strengthen resilience and drive continuous improvement. About the role As a Business Resilience Specialist, you will support the delivery and continual improvement of the Business Continuity Management System (BCMS), helping ensure critical services can continue during periods of disruption. Deliver key business continuity activities, including … Plans and resilience exercises Support Disaster Recovery readiness and assurance, working with technology teams to strengthen recovery capabilities Assist with the operation, testing and continuous improvement of crisis management frameworks and response plans Analyse BC, DR and Crisis Management data, producing meaningful insights and reporting to support ...

appropriately equipped to deliver exceptional customer service, through a robust education, training and upskilling plan. Evaluate and adapt business process, for the purpose of continuous improvement, ensuring changes are effectively communicated and implemented. Management of schedules to ensure appropriate and sufficient Helpdesk cover is in place … team members have access to/received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and mentoring of a small team of Helpdesk Advisors and managing performance of the team including ...

strategic outcomes, not just contractual complianceMonitor the effectiveness of sourcing decisions, identifying:Strategic objectives impacted by supplier dependenciesGaps between sourcing strategy and delivery outcomesDrive continuous improvement of sourcing guidance based on performance, value, risk and market insight.2. Supplier Relationship Management across your pillarWork with Commercial teams including … supplier management pre-award team to embed dependency considerations into service design, delivery and operations, not treated as an afterthought 6. Governance, Reporting & Continuous Improvement across your pillar.Provide clear and timely supplier management reporting to CDIO governance forums (e.g. OPBs, Portfolio Boards)Support assurance, audit and compliance ...

Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem … management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills A continuous improvement mindset and the ability to lead through change Someone who can be part of a strong management team and contribute ideas ...

build capability and resilience Contribute to the development, documentation and maintenance of operational processes and procedures Actively promote consistent ways of working and continuous improvement across the team Champion IT development projects focused on improving delivery, work allocation and case progression. Operational Support … address issues before they elevate Strong analytical capability, with confidence working with data to identify trends, risks and opportunities for improvement Continuous improvement mindset, with an interest in process design, technology and automation to improve efficiency and quality Resilient and organised, with the ability ...

cost efficiency for vendor services. Transition to Live: Oversee smooth handover into production environments, ensuring scalability and serviceability. Ongoing delivery support to contribute to continuous improvement Continuous Improvement: Coach teams on delivery best practices and foster a culture of learning and efficiency. Reporting & Metrics ...

with automated machinery and improving equipment reliability rather than simply keeping production running. Whether your strengths lie in electrical fault finding, PLCs, controls or continuous improvement, Im keen to speak with engineers who want to put their technical abilities to good use. I work closely with established … maintenance experience * Manufacturing or industrial engineering background * Strong electrical fault-finding abilities * Experience with PLCs, drives, motors or sensors * An interest in reliability and continuous improvement * Level 3 Electrical/Engineering qualification Please apply or call Tommy Reynolds for a confidential conversation about your experience ...

RTGS Technology. Acting as a steward of engineering capacity, you will help maintain a sustainable delivery model that balances operational responsibilities, platform evolution and continuous improvement. This is an opportunity to shape the future of engineering platforms within RTGS Technology and help enable the delivery … priorities through workshops, discovery activities and collaborative planning. Ensure engineering capacity is allocated appropriately across platform evolution, lifecycle management, operational support, resilience, automation and continuous improvement activities. Use feedback, operational insights and service data to identify bottlenecks, inform prioritisation decisions and drive continuous improvement. Maintain ...

driven feeds), while keeping analytics outcomes central Acting as the escalation point for production analytics data assets, supporting issue resolution, root cause analysis, and continuous improvement Supporting recruitment, onboarding, and ongoing development of analytics and data engineers Helping drive a data-first culture, promoting shared ownership, learning … continuous improvement across the data community What you’ll have: Essential experience: Strong background in analytics engineering, with experience delivering complex transformations using SQL-first approaches, ideally with dbt Delivery-focused analytics engineering leader who combines technical depth, attention to detail, and people leadership. Proven experience understanding ...

management processes, coordinating cross-functional teams during high-priority operational events and helping drive timely resolution. Facilitate post-incident reviews, lessons learned sessions, and continuous improvement activities. Lead process optimization initiatives that improve delivery effectiveness, operational efficiency, adoption of AI-enabled capabilities, and organizational agility. Partner with … opportunities for improvement, and resource requirements. Ensure compliance with applicable regulatory, security, and governance requirements. Foster a culture of accountability, collaboration, and continuous improvement across teams. Requirements Experience leading technology, product, or operational projects in a Project Management or PMO environment. Project Management certification ...

assessments. Ensure products contribute to strategic outcomes such as operational efficiency, decision making improvement, customer experience uplift, or revenue enablement. Strategic Influence & Continuous Improvement Apply industry knowledge and market trends in data, AI, and digital product management to influence strategy and delivery approaches. Identify opportunities … improve scalability, usability, efficiency, and innovation across the data platform landscape. Champion continuous improvement, reduced complexity, and outcome based delivery. Support data literacy, responsible data usage, and self service analytics maturity across stakeholder groups. Decision Rights & Authority Authority to define and evolve data product strategy and roadmap ...

opportunities. Ensure each area can present delivery performance using meaningful metrics and KPIs. Ensure project data remains accurate across project management systems. Support continuous improvement through lessons learned and reporting insights. Support the billing process with the client, including gathering and quality checking information from teams … stakeholders. Provide accurate, insightful reporting that enables informed decision-making. Proactively manage risks and dependencies before they impact delivery. Contribute to a culture of continuous improvement and delivery excellence. Closing date for applications is 18 October, however we reserve the right to close this advert early ...

wide adoption and lead a team responsible for the delivery of critical business services. This role offers the opportunity to: Lead the development and continuous improvement of business-critical client relationship platform, Intapp Dealcloud and Intapp Relationships. Influence how client, contact and relationship data is managed … team. Ensure delivery of a high-quality support and development service to the business. Manage priorities, workload and resource allocation across the team. Encourage continuous improvement, knowledge sharing and professional development. Identify opportunities to improve existing processes and ways of working. Lead or support projects involving ...

minimise impact on agility. Produce High-Quality Artefacts Produce the necessary programmatic artefacts calibrated to the needs of the team and the audience. Continuous Improvement Foster a culture of learning, psychological safety, and data-driven improvement, using delivery metrics to optimise team performance. Collaboration & Client … outputs, shaping commercially viable and outcome-focused approaches. Growth, Mentoring & Team Development Coach and mentor team members, fostering a culture of curiosity, rigour and continuous improvement through your contribution to knowledge-sharing and communities of practice. Benefits and culture This role offers a competitive salary alongside ...

delays, identify delivery considerations that may impact scope, resources, or timelines, and help establish clear ownership, controls, and expectations from the outset. Reporting, Documentation & Continuous Improvement Produce concise project status updates for internal and client stakeholders. Maintain accurate project documentation, including plans, RAIDD logs, actions, and governance … materials. Contribute to lessons learned and continuous improvement activities, identifying opportunities to enhance delivery practices, templates, and ways of working while ensuring consistency across project documentation and administration. Key Outcomes/Success Measures Projects are delivered to agreed timescales, budget, scope, and quality standards. Projects maintain momentum ...

sustainability and growth.Support organisational decision making through high quality financial analysis, forecasting and commercial insight.Promote a culture of financial accountability, value for money and continuous improvement across the organisation.Act as a visible and values led leader, promoting collaboration and organisational effectiveness.Ensure our accounting, financial control, procurement … protect organisational assets and resources.Lead, develop and inspire a high performing Finance and Corporate Services team.Create a positive culture focused on accountability, collaboration and continuous improvement.Ensure effective workforce planning, succession planning and professional development across the team.Build strong relationships with colleagues at all levels and provide coaching and support ...

successfully discharge the duties of the role. The role Overview As IT Service Desk Manager, you will be responsible for the leadership, performance and continuous improvement of the first/second line Service Desk team, ensuring colleagues across the Group receive fast, professional and effective IT support. … make the most of the resources available to you, ensuring progress continues even when circumstances are challenging. Most importantly, you are committed to continuous improvement and passionate about using technology to deliver an excellent service to colleagues across the business. Qualifications, skills and knowledge Experience managing, coaching ...

Transportation Control Tower across business units, regions, and franchises. The Senior Manager will help ensure consistent transportation execution, shipment visibility, operational performance governance, and continuous improvement across Air, Ocean, Ground, Parcel, and Customs Brokerage operations. Working closely with regional operations, Procurement, IT, Finance, Compliance, and external … Control Tower Strategic Management & Deployment (50%) Manage the global 4PL Control Tower provider to drive operational performance, process governance, data quality, issue resolution, and continuous improvement. Lead further deployment and adoption of Control Tower capabilities across business units, franchises, and regions. Oversee shipment visibility, exception management, TMS adoption, freight ...

strengthen the organisation's security posture, reduce identity‐related risks and support the delivery of secure and resilient services. The role also drives continuous improvement across IAM processes, standards and controls, while developing capability and promoting best practice across the wider organisation. Responsibilities Lead and continuously improve … senior stakeholders and governance forums. Work closely with suppliers and service partners to ensure IAM services meet performance, security and compliance expectations. Drive continuous improvement through industry best practice, emerging technologies and process optimisation. Promote a strong security culture and increase awareness of identity‐related risks across ...

involving critical suppliers, cloud service providers and strategic technology partners.Help ensure contractual arrangements appropriately address legal, regulatory, operational and reputational risks.Legal Operations and TransformationDrive continuous improvement in legal service delivery.Optimise the use of AI, legal technology and alternative delivery models to enhance efficiency and scalability.Contribute … levels of seniority.Take ownership of outcomes and operate with a high degree of accountability.Provide constructive challenge while maintaining a collaborative and solutions-focused approach.Embrace continuous improvement and seek opportunities to improve how legal services are delivered.Be resilient, adaptable and comfortable operating in a fast-paced and evolving ...

technical designs and implementation approaches. Manage technical risks, dependencies and delivery plans. Collaborate with architects, suppliers and stakeholders to deliver secure, resilient solutions. Drive continuous improvement, governance and engineering best practice. Skills, Qualifications & Experience: Experience in a senior technical delivery, technical lead or systems implementation role. … upgrades or legacy technology. ITIL, Agile or project delivery qualifications. If you want to be part of a collaborative organisation where technology, innovation and continuous improvement play a key role in delivering better outcomes for our customers. Apply today! The Company TPT Retirement Solutions ...

accurate learner records in line with ESFA requirements. Ensure delivery meets Ofsted quality standards. Participate in internal quality assurance activities and audits. Contribute to continuous improvement initiatives across apprenticeship provision. Professional Development & Innovation: Keep up to date with developments in Microsoft technologies, AI and automation. Continuously enhance … Learner-focused and committed to delivering high-quality outcomes Innovative and forward-thinking Detail-oriented and quality-driven Resilient, adaptable and professional Committed to continuous improvement and personal development Role Requirements: Based within the UK, with the ability to travel when required. Remote role with attendance ...

colleagues across Jet2.com and Jet2holidays . Acting as the subject matter expert for SAP SuccessFactors Employee Central Payroll (ECP), you'll drive system optimisation, continuous improvement, and innovation across our HR and Payroll landscape. This is an exciting opportunity for an experienced HR Payroll Systems professional … third-party providers. Ensuring system security, audit controls, GDPR requirements and compliance standards are maintained at all times. Identifying opportunities for automation and continuous improvement to enhance HR and Payroll processes and user experience. Producing and analysing payroll and system data, providing meaningful insights to support business ...