Senior Business & Data Analyst - Backup & Recovery
- Hiring Organisation
- Lloyds Banking Group
- Location
- Leeds, UK
- Employment Type
- Full-time
Together, you will understand, measure, and orchestrate customer journeys. The Senior Business & Data Analyst ensures that customer needs remain central to all journeys, driving continuous improvement and effective integration across business functions, technology, and data. Day to day, you will Journey Understanding & Mapping Independently understand, design … process mapping (e.g., using Visio or similar tools). Interpret complex detail and data, incorporating them into migration, cutover approaches, and customer treatment strategies. Continuous Improvement & Optimisation Continually evaluate journey effectiveness from both customer and business perspectives. Display a continuous improvement mindset, identifying ...