1 to 25 of 208 Continuous Improvement Jobs in Leeds

Senior Manager, Information Operations

Location
Leeds, England, United Kingdom
retention, review and deletion services, and the operational controls, processes and management information that support effective lifecycle delivery. The role leads the delivery and continuous improvement of core operational information management services, including Freedom of Information and Subject Access Request handling, records management operations, Red List administration … governed delivery. Lead records management operations, including retention, review and deletion activity, ensuring processes are auditable, proportionate and consistently applied. Service Management, Risk and Continuous Improvement Establish and maintain effective service management arrangements, including prioritisation, service standards, controls, escalation routes, issue resolution and performance monitoring. Manage operational ...

Senior ServiceNow Developer

Location
Leeds, England, United Kingdom
dual focus: contributing to the successful delivery of the Mastek ServiceNow team’s customer prioritised backlog, while leading hands-on innovation initiatives to drive continuous improvement, and support the development and bid opportunities of new business prospects. Key Responsibilities Platform Development & Configuration: Design & Development: Design, develop … external platforms. Technical Quality & Governance: Ensure development meets technical standards for security, performance, maintainability and upgradeability, including code reviews, testing and technical documentation. Innovation & Continuous Improvement: Identify opportunities to leverage new ServiceNow capabilities and emerging technologies to enhance platform functionality, address technical debt and deliver innovative solutions ...

Business Resilience Specialist

Location
Leeds, England, United Kingdom
stakeholders to strengthen resilience and drive continuous improvement. About the role As a Business Resilience Specialist, you will support the delivery and continual improvement of the Business Continuity Management System (BCMS), helping ensure critical services can continue during periods of disruption. Deliver key business continuity activities, including … Plans and resilience exercises Support Disaster Recovery readiness and assurance, working with technology teams to strengthen recovery capabilities Assist with the operation, testing and continuous improvement of crisis management frameworks and response plans Analyse BC, DR and Crisis Management data, producing meaningful insights and reporting to support ...

Help Desk Lead

Location
Leeds, England, United Kingdom
appropriately equipped to deliver exceptional customer service, through a robust education, training and upskilling plan. Evaluate and adapt business process, for the purpose of continuous improvement, ensuring changes are effectively communicated and implemented. Management of schedules to ensure appropriate and sufficient Helpdesk cover is in place … team members have access to/received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and mentoring of a small team of Helpdesk Advisors and managing performance of the team including ...

Senior Engineer II, Process Automation and IT

Location
Leeds, England, United Kingdom
will design, implement, and support advanced automation and IT solutions across manufacturing and operational environments. Working closely with cross-functional teams, you will drive continuous improvement, Industry 4.0 initiatives, and the deployment of innovative technologies that support our digital transformation journey. Responsibilities: Lead automation and digitalization projects … process standardization, and workflow optimization activities. Analyze manufacturing processes, identify bottlenecks, and implement solutions to improve efficiency, quality, cost, and delivery performance. Drive continuous improvement and Industry 4.0 initiatives. Provide technical guidance and mentorship to engineers and technicians. Skills & Attributes: Proven experience in industrial automation, manufacturing systems ...

Head of Software Support

Location
Leeds, England, United Kingdom
Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem … management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills A continuous improvement mindset and the ability to lead through change Someone who can be part of a strong management team and contribute ideas ...

Lead Platform Engineer

Location
Leeds, England, United Kingdom
organisation to align platform capabilities with business objectives. The Lead Platform Engineer owns service production reliability, implements DORA and Core 4 metrics for continuous improvement, and ensures compliance with security standards in high-value data environments. They balance strategic cloud platform planning with hands-on technical execution … vision, strategy and roadmap for platform engineering initiatives, ensuring they are aligned with broader organisational goals.* Foster a culture of innovation, collaboration, and continuous improvement within the platform engineering team and across tech teams* Manage team capacity planning and resource allocation, balancing feature delivery with operational excellence ...

Electrical Maintenance Engineer

Hiring Organisation
ACCELERATED PEOPLE MANAGEMENT LTD
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£60,000
with automated machinery and improving equipment reliability rather than simply keeping production running. Whether your strengths lie in electrical fault finding, PLCs, controls or continuous improvement, Im keen to speak with engineers who want to put their technical abilities to good use. I work closely with established … maintenance experience * Manufacturing or industrial engineering background * Strong electrical fault-finding abilities * Experience with PLCs, drives, motors or sensors * An interest in reliability and continuous improvement * Level 3 Electrical/Engineering qualification Please apply or call Tommy Reynolds for a confidential conversation about your experience ...

Lead Data & Analytics Engineer

Location
Leeds, England, United Kingdom
driven feeds), while keeping analytics outcomes central Acting as the escalation point for production analytics data assets, supporting issue resolution, root cause analysis, and continuous improvement Supporting recruitment, onboarding, and ongoing development of analytics and data engineers Helping drive a data-first culture, promoting shared ownership, learning … continuous improvement across the data community What you’ll have: Essential experience: Strong background in analytics engineering, with experience delivering complex transformations using SQL-first approaches, ideally with dbt Delivery-focused analytics engineering leader who combines technical depth, attention to detail, and people leadership. Proven experience understanding ...

Technology Delivery Manager

Location
Leeds, England, United Kingdom
management processes, coordinating cross-functional teams during high-priority operational events and helping drive timely resolution. Facilitate post-incident reviews, lessons learned sessions, and continuous improvement activities. Lead process optimization initiatives that improve delivery effectiveness, operational efficiency, adoption of AI-enabled capabilities, and organizational agility. Partner with … opportunities for improvement, and resource requirements. Ensure compliance with applicable regulatory, security, and governance requirements. Foster a culture of accountability, collaboration, and continuous improvement across teams. Requirements: Experience leading technology, product, or operational projects in a Project Management or PMO environment. Project Management certification ...

Technology Project Manager

Hiring Organisation
RELX Group
Location
Leeds, UK
Employment Type
Full-time
management processes, coordinating cross-functional teams during high-priority operational events and helping drive timely resolution. Facilitate post-incident reviews, lessons learned sessions, and continuous improvement activities. Lead process optimization initiatives that improve delivery effectiveness, operational efficiency, adoption of AI-enabled capabilities, and organizational agility. Partner with … opportunities for improvement, and resource requirements. Ensure compliance with applicable regulatory, security, and governance requirements. Foster a culture of accountability, collaboration, and continuous improvement across teams. Requirements: Experience leading technology, product, or operational projects in a Project Management or PMO environment. Project Management certification ...

Platform & Systems Lead / CRM Lead

Location
Leeds, England, United Kingdom
wide adoption and lead a team responsible for the delivery of critical business services. This role offers the opportunity to: Lead the development and continuous improvement of business-critical client relationship platform, Intapp Dealcloud and Intapp Relationships. Influence how client, contact and relationship data is managed … team. Ensure delivery of a high-quality support and development service to the business. Manage priorities, workload and resource allocation across the team. Encourage continuous improvement, knowledge sharing and professional development. Identify opportunities to improve existing processes and ways of working. Lead or support projects involving ...

Associate Technical Application Specialist

Location
Leeds, England, United Kingdom
improve productivity Strong proficiency in Excel and Microsoft 365 productivity tools Excellent communication and stakeholder management skills across business and technology teams Proactive continuous-improvement mindset , with curiosity and enthusiasm for emerging technologies Ability to work effectively in a fast-paced, complex delivery environment , managing multiple priorities … business processes or operational workflows Experience within banking, financial services, Transaction Banking, client implementation or onboarding Knowledge of process mapping, workflow redesign, Lean or continuous-improvement methodologies Experience creating MI, dashboards and data visualisations Understanding of AI governance, data privacy, information security and operational risk Experience supporting ...

Associate Technical Application Specialist

Location
Leeds, England, United Kingdom
improve productivity* Strong proficiency in **Excel and Microsoft 365** productivity tools* Excellent **communication and stakeholder management** skills across business and technology teams* Proactive **continuous-improvement mindset**, with curiosity and enthusiasm for emerging technologies* Ability to work effectively in a **fast-paced, complex delivery environment**, managing multiple priorities … business processes or operational workflows* Experience within **banking, financial services, Transaction Banking, client implementation or onboarding*** Knowledge of **process mapping, workflow redesign, Lean or continuous-improvement methodologies*** Experience creating **MI, dashboards and data visualisations*** Understanding of **AI governance, data privacy, information security and operational risk*** Experience supporting ...

IT Service Desk Manager

Location
Leeds, England, United Kingdom
successfully discharge the duties of the role. The role Overview As IT Service Desk Manager, you will be responsible for the leadership, performance and continuous improvement of the first/second line Service Desk team, ensuring colleagues across the Group receive fast, professional and effective IT support. … make the most of the resources available to you, ensuring progress continues even when circumstances are challenging. Most importantly, you are committed to continuous improvement and passionate about using technology to deliver an excellent service to colleagues across the business. Qualifications, skills and knowledge Experience managing, coaching ...

Business Resilience Manager

Location
Leeds, England, United Kingdom
with IT, Information Security and senior business leaders. About the role We are seeking an experienced and influential Business Resilience manager to lead the continuous improvement of Eversheds Sutherland’s business resilience management capability across its international network. Reporting to the Head of Risk Management, you will … practice groups, Business Services teams, international offices and critical support functions. Establishing and chairing a cross-firm Business Resilience governance forum. Plan maturity and continuous improvement: establish a proportionate review cycle for business impact assessments, business resilience plans, runbooks, contact information and critical business information. Engage senior ...

Sr. Manager, Global Control Tower Ops

Location
Leeds, England, United Kingdom
Transportation Control Tower across business units, regions, and franchises. The Senior Manager will help ensure consistent transportation execution, shipment visibility, operational performance governance, and continuous improvement across Air, Ocean, Ground, Parcel, and Customs Brokerage operations. Working closely with regional operations, Procurement, IT, Finance, Compliance, and external … Control Tower Strategic Management & Deployment (50%) Manage the global 4PL Control Tower provider to drive operational performance, process governance, data quality, issue resolution, and continuous improvement. Lead further deployment and adoption of Control Tower capabilities across business units, franchises, and regions. Oversee shipment visibility, exception management, TMS adoption, freight ...

Identity and Access Management Lead

Location
Leeds, England, United Kingdom
strengthen the organisation's security posture, reduce identity‐related risks and support the delivery of secure and resilient services. The role also drives continuous improvement across IAM processes, standards and controls, while developing capability and promoting best practice across the wider organisation. Responsibilities Lead and continuously improve … senior stakeholders and governance forums. Work closely with suppliers and service partners to ensure IAM services meet performance, security and compliance expectations. Drive continuous improvement through industry best practice, emerging technologies and process optimisation. Promote a strong security culture and increase awareness of identity‐related risks across ...

Head of Operations

Hiring Organisation
Eclectic Recruitment Ltd
Location
Leeds, UK
minded Head of Operations. You will lead operational excellence whilst being responsible for driving performance, developing robust processes and embedding a culture of accountability, continuous improvement and innovation. Want to make an application Make sure your CV is up to date, then read the following job specs … processes, controls, governance frameworks and performance measures across the business. • Lead, develop and coach managers and teams, fostering a culture of accountability, collaboration and continuous improvement. • Oversee day-to-day operations, resources, budgets, compliance and operational risk while driving sustainable business improvements. The Ideal Candidate: • Proven experience ...

DB Technology Lead

Hiring Organisation
TPT Retirement Solutions
Location
Leeds, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
technical designs and implementation approaches. Manage technical risks, dependencies and delivery plans. Collaborate with architects, suppliers and stakeholders to deliver secure, resilient solutions. Drive continuous improvement, governance and engineering best practice. Skills, Qualifications & Experience: Experience in a senior technical delivery, technical lead or systems implementation role. … upgrades or legacy technology. ITIL, Agile or project delivery qualifications. If you want to be part of a collaborative organisation where technology, innovation and continuous improvement play a key role in delivering better outcomes for our customers. Apply today! The Company TPT Retirement Solutions ...

AI Training Specialist

Hiring Organisation
We Are Zenith
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
accurate learner records in line with ESFA requirements. Ensure delivery meets Ofsted quality standards. Participate in internal quality assurance activities and audits. Contribute to continuous improvement initiatives across apprenticeship provision. Professional Development & Innovation: Keep up to date with developments in Microsoft technologies, AI and automation. Continuously enhance … Learner-focused and committed to delivering high-quality outcomes Innovative and forward-thinking Detail-oriented and quality-driven Resilient, adaptable and professional Committed to continuous improvement and personal development Role Requirements: Based within the UK, with the ability to travel when required. Remote role with attendance ...

Head of Implementation

Location
Leeds, England, United Kingdom
long-term implementation strategy aligned with business objectives and customer needs Leading a large, multidisciplinary implementation organisation Owning governance, methodologies, quality assurance, controls and continuous improvement Building the capability, identity and professional maturity of the Implementation function Creating direction and accountability in complex or ambiguous situations Driving … communication skills The ability to create clarity and direction in fast-moving and ambiguous environments A passion for customer outcomes, service quality and continuous improvement Desirable experience with social care systems and/or local authority technology, demonstrating strong domain knowledge You'll join a business driven ...

ECP Payroll Systems Analyst

Location
Leeds, England, United Kingdom
colleagues across Jet2.com and Jet2holidays . Acting as the subject matter expert for SAP SuccessFactors Employee Central Payroll (ECP), you'll drive system optimisation, continuous improvement, and innovation across our HR and Payroll landscape. This is an exciting opportunity for an experienced HR Payroll Systems professional … third-party providers. Ensuring system security, audit controls, GDPR requirements and compliance standards are maintained at all times. Identifying opportunities for automation and continuous improvement to enhance HR and Payroll processes and user experience. Producing and analysing payroll and system data, providing meaningful insights to support business ...

Senior Systems Administrator

Location
Leeds, England, United Kingdom
Pathology Imaging Co-operative (NPIC), a pioneering programme accelerating the use of digital pathology and artificial intelligence. You will lead the management, development and continuous improvement of critical IT systems and Service Desk services, working closely with clinicians, technical teams, system suppliers and partners across a national … solving complex problems and leading others. We are looking for someone with strong technical expertise, excellent communication and leadership skills, and a commitment to continuous improvement, collaboration and innovation. In return, you will play a key role in shaping the digital infrastructure that supports cutting-edge pathology ...

Lead Agile Delivery Manager

Location
Leeds, Yorkshire, United Kingdom
fostering a high-performing, collaborative culture rooted in agile principles. You'll tackle obstacles head-on, fine-tune workflows, and champion a culture where continuous improvement is embedded in everything the team does. Your leadership will keep delivery moving efficiently, creating the momentum needed for impactful, lasting … based relationships to align interests, manage expectations, support shared goals, remove barriers and accelerate delivery of strategic outcomes. Experience of creating a culture of continuous learning and professional development, implementing effective incentives and support mechanisms that empower others to develop and thrive. Experience driving the commercial processes, including negotiations ...