1 to 25 of 215 Continuous Improvement Jobs in Leeds

Senior Manager, Information Operations

Location
Leeds, England, United Kingdom
retention, review and deletion services, and the operational controls, processes and management information that support effective lifecycle delivery. The role leads the delivery and continuous improvement of core operational information management services, including Freedom of Information and Subject Access Request handling, records management operations, Red List administration … governed delivery. Lead records management operations, including retention, review and deletion activity, ensuring processes are auditable, proportionate and consistently applied. Service Management, Risk and Continuous Improvement Establish and maintain effective service management arrangements, including prioritisation, service standards, controls, escalation routes, issue resolution and performance monitoring. Manage operational ...

Senior ServiceNow Developer

Location
Leeds, England, United Kingdom
dual focus: contributing to the successful delivery of the Mastek ServiceNow team’s customer prioritised backlog, while leading hands-on innovation initiatives to drive continuous improvement, and support the development and bid opportunities of new business prospects. Key Responsibilities Platform Development & Configuration: Design & Development: Design, develop … external platforms. Technical Quality & Governance: Ensure development meets technical standards for security, performance, maintainability and upgradeability, including code reviews, testing and technical documentation. Innovation & Continuous Improvement: Identify opportunities to leverage new ServiceNow capabilities and emerging technologies to enhance platform functionality, address technical debt and deliver innovative solutions ...

Business Resilience Specialist

Location
Leeds, England, United Kingdom
stakeholders to strengthen resilience and drive continuous improvement. About the role As a Business Resilience Specialist, you will support the delivery and continual improvement of the Business Continuity Management System (BCMS), helping ensure critical services can continue during periods of disruption. Deliver key business continuity activities, including … Plans and resilience exercises Support Disaster Recovery readiness and assurance, working with technology teams to strengthen recovery capabilities Assist with the operation, testing and continuous improvement of crisis management frameworks and response plans Analyse BC, DR and Crisis Management data, producing meaningful insights and reporting to support ...

Help Desk Lead

Location
Leeds, England, United Kingdom
appropriately equipped to deliver exceptional customer service, through a robust education, training and upskilling plan. Evaluate and adapt business process, for the purpose of continuous improvement, ensuring changes are effectively communicated and implemented. Management of schedules to ensure appropriate and sufficient Helpdesk cover is in place … team members have access to/received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and mentoring of a small team of Helpdesk Advisors and managing performance of the team including ...

Senior Engineer II, Process Automation and IT

Location
Leeds, England, United Kingdom
will design, implement, and support advanced automation and IT solutions across manufacturing and operational environments. Working closely with cross-functional teams, you will drive continuous improvement, Industry 4.0 initiatives, and the deployment of innovative technologies that support our digital transformation journey. Responsibilities: Lead automation and digitalization projects … process standardization, and workflow optimization activities. Analyze manufacturing processes, identify bottlenecks, and implement solutions to improve efficiency, quality, cost, and delivery performance. Drive continuous improvement and Industry 4.0 initiatives. Provide technical guidance and mentorship to engineers and technicians. Skills & Attributes: Proven experience in industrial automation, manufacturing systems ...

Head of Software Support

Location
Leeds, England, United Kingdom
Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem … management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills A continuous improvement mindset and the ability to lead through change Someone who can be part of a strong management team and contribute ideas ...

Team Manager

Location
Leeds, England, United Kingdom
build capability and resilience Contribute to the development, documentation and maintenance of operational processes and procedures Actively promote consistent ways of working and continuous improvement across the team Champion IT development projects focused on improving delivery, work allocation and case progression. Operational Support … address issues before they elevate Strong analytical capability, with confidence working with data to identify trends, risks and opportunities for improvement Continuous improvement mindset, with an interest in process design, technology and automation to improve efficiency and quality Resilient and organised, with the ability ...

Electrical Maintenance Engineer

Hiring Organisation
ACCELERATED PEOPLE MANAGEMENT LTD
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£60,000
with automated machinery and improving equipment reliability rather than simply keeping production running. Whether your strengths lie in electrical fault finding, PLCs, controls or continuous improvement, Im keen to speak with engineers who want to put their technical abilities to good use. I work closely with established … maintenance experience * Manufacturing or industrial engineering background * Strong electrical fault-finding abilities * Experience with PLCs, drives, motors or sensors * An interest in reliability and continuous improvement * Level 3 Electrical/Engineering qualification Please apply or call Tommy Reynolds for a confidential conversation about your experience ...

Platform & Systems Lead / CRM Lead

Hiring Organisation
DAC Beachcroft
Location
Leeds, UK
Employment Type
Full-time
lead a team responsible for the delivery of critical business services. Why Join Us? This role offers the opportunity to: Lead the development and continuous improvement of business-critical client relationship platform, Intapp Dealcloud and Intapp Relationships. Influence how client, contact and relationship data is managed … team. Ensure delivery of a high-quality support and development service to the business. Manage priorities, workload and resource allocation across the team. Encourage continuous improvement, knowledge sharing and professional development. Change & Continuous ImprovementIdentify opportunities to improve existing processes and ways of working. Lead or support ...

Lead Data & Analytics Engineer

Location
Leeds, England, United Kingdom
driven feeds), while keeping analytics outcomes central Acting as the escalation point for production analytics data assets, supporting issue resolution, root cause analysis, and continuous improvement Supporting recruitment, onboarding, and ongoing development of analytics and data engineers Helping drive a data-first culture, promoting shared ownership, learning … continuous improvement across the data community What you’ll have: Essential experience: Strong background in analytics engineering, with experience delivering complex transformations using SQL-first approaches, ideally with dbt Delivery-focused analytics engineering leader who combines technical depth, attention to detail, and people leadership. Proven experience understanding ...

Technology Project Manager

Location
Leeds, England, United Kingdom
management processes, coordinating cross-functional teams during high-priority operational events and helping drive timely resolution. Facilitate post-incident reviews, lessons learned sessions, and continuous improvement activities. Lead process optimization initiatives that improve delivery effectiveness, operational efficiency, adoption of AI-enabled capabilities, and organizational agility. Partner with … opportunities for improvement, and resource requirements. Ensure compliance with applicable regulatory, security, and governance requirements. Foster a culture of accountability, collaboration, and continuous improvement across teams. Requirements Experience leading technology, product, or operational projects in a Project Management or PMO environment. Project Management certification ...

Lead Data Product Manager

Hiring Organisation
UST Global
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 70 K
assessments. Ensure products contribute to strategic outcomes such as operational efficiency, decision making improvement, customer experience uplift, or revenue enablement. Strategic Influence & Continuous Improvement Apply industry knowledge and market trends in data, AI, and digital product management to influence strategy and delivery approaches. Identify opportunities … improve scalability, usability, efficiency, and innovation across the data platform landscape. Champion continuous improvement, reduced complexity, and outcome based delivery. Support data literacy, responsible data usage, and self service analytics maturity across stakeholder groups. Decision Rights & Authority Authority to define and evolve data product strategy and roadmap ...

Technology Project Manager

Hiring Organisation
RELX Group
Location
Leeds, UK
Employment Type
Full-time
management processes, coordinating cross-functional teams during high-priority operational events and helping drive timely resolution. Facilitate post-incident reviews, lessons learned sessions, and continuous improvement activities. Lead process optimization initiatives that improve delivery effectiveness, operational efficiency, adoption of AI-enabled capabilities, and organizational agility. Partner with … opportunities for improvement, and resource requirements. Ensure compliance with applicable regulatory, security, and governance requirements. Foster a culture of accountability, collaboration, and continuous improvement across teams. Requirements: Experience leading technology, product, or operational projects in a Project Management or PMO environment. Project Management certification ...

IT Training Lead

Location
Leeds, England, United Kingdom
across the business, the IT Division is responsible for shaping technology direction, delivering change, maintaining resilient day-to-day services, and driving innovation and continuous improvement. Together, these functions ensure the firm can operate effectively, respond to evolving client and regulatory expectations, and make best use of technology … maintain the firm’s IT training strategy, aligned to the firm and IT Strategies Set standards for IT training design, delivery, quality and continuous improvement Maintain an IT training roadmap covering new systems, refresher training and skills development Training Quality, Standards & Effectiveness Own the quality framework ...

Platform & Systems Lead / CRM Lead

Location
Leeds, England, United Kingdom
wide adoption and lead a team responsible for the delivery of critical business services. This role offers the opportunity to: Lead the development and continuous improvement of business-critical client relationship platform, Intapp Dealcloud and Intapp Relationships. Influence how client, contact and relationship data is managed … team. Ensure delivery of a high-quality support and development service to the business. Manage priorities, workload and resource allocation across the team. Encourage continuous improvement, knowledge sharing and professional development. Identify opportunities to improve existing processes and ways of working. Lead or support projects involving ...

Director of Finance and Corporate Services

Hiring Organisation
National Health Service
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 70 K
sustainability and growth.Support organisational decision making through high quality financial analysis, forecasting and commercial insight.Promote a culture of financial accountability, value for money and continuous improvement across the organisation.Act as a visible and values led leader, promoting collaboration and organisational effectiveness.Ensure our accounting, financial control, procurement … protect organisational assets and resources.Lead, develop and inspire a high performing Finance and Corporate Services team.Create a positive culture focused on accountability, collaboration and continuous improvement.Ensure effective workforce planning, succession planning and professional development across the team.Build strong relationships with colleagues at all levels and provide coaching and support ...

Associate Technical Application Specialist

Location
Leeds, England, United Kingdom
improve productivity Strong proficiency in Excel and Microsoft 365 productivity tools Excellent communication and stakeholder management skills across business and technology teams Proactive continuous-improvement mindset , with curiosity and enthusiasm for emerging technologies Ability to work effectively in a fast-paced, complex delivery environment , managing multiple priorities … business processes or operational workflows Experience within banking, financial services, Transaction Banking, client implementation or onboarding Knowledge of process mapping, workflow redesign, Lean or continuous-improvement methodologies Experience creating MI, dashboards and data visualisations Understanding of AI governance, data privacy, information security and operational risk Experience supporting ...

Associate Technical Application Specialist

Location
Leeds, England, United Kingdom
improve productivity* Strong proficiency in **Excel and Microsoft 365** productivity tools* Excellent **communication and stakeholder management** skills across business and technology teams* Proactive **continuous-improvement mindset**, with curiosity and enthusiasm for emerging technologies* Ability to work effectively in a **fast-paced, complex delivery environment**, managing multiple priorities … business processes or operational workflows* Experience within **banking, financial services, Transaction Banking, client implementation or onboarding*** Knowledge of **process mapping, workflow redesign, Lean or continuous-improvement methodologies*** Experience creating **MI, dashboards and data visualisations*** Understanding of **AI governance, data privacy, information security and operational risk*** Experience supporting ...

IT Service Desk Manager

Location
Leeds, England, United Kingdom
successfully discharge the duties of the role. The role Overview As IT Service Desk Manager, you will be responsible for the leadership, performance and continuous improvement of the first/second line Service Desk team, ensuring colleagues across the Group receive fast, professional and effective IT support. … make the most of the resources available to you, ensuring progress continues even when circumstances are challenging. Most importantly, you are committed to continuous improvement and passionate about using technology to deliver an excellent service to colleagues across the business. Qualifications, skills and knowledge Experience managing, coaching ...

Business Resilience Manager

Location
Leeds, England, United Kingdom
with IT, Information Security and senior business leaders. About the role We are seeking an experienced and influential Business Resilience manager to lead the continuous improvement of Eversheds Sutherland’s business resilience management capability across its international network. Reporting to the Head of Risk Management, you will … practice groups, Business Services teams, international offices and critical support functions. Establishing and chairing a cross-firm Business Resilience governance forum. Plan maturity and continuous improvement: establish a proportionate review cycle for business impact assessments, business resilience plans, runbooks, contact information and critical business information. Engage senior ...

Sr. Manager, Global Control Tower Ops

Location
Leeds, England, United Kingdom
Transportation Control Tower across business units, regions, and franchises. The Senior Manager will help ensure consistent transportation execution, shipment visibility, operational performance governance, and continuous improvement across Air, Ocean, Ground, Parcel, and Customs Brokerage operations. Working closely with regional operations, Procurement, IT, Finance, Compliance, and external … Control Tower Strategic Management & Deployment (50%) Manage the global 4PL Control Tower provider to drive operational performance, process governance, data quality, issue resolution, and continuous improvement. Lead further deployment and adoption of Control Tower capabilities across business units, franchises, and regions. Oversee shipment visibility, exception management, TMS adoption, freight ...

Senior Governance & Risk Analyst

Location
Leeds, England, United Kingdom
engage with both the firm’s legal and business service divisions, across our offices, to promote the benefits of good risk management, drive continuous improvement to enhance the client experience and to ensure compliance with our legal and regulatory obligations. Location Birmingham, Leeds or London Hybrid Working … engage with both the firm’s legal and business service divisions, across our offices, to promote the benefits of good risk management, drive continuous improvement to enhance the client experience and to ensure compliance with our legal and regulatory obligations. the Operations Team - which this role sits ...

Identity and Access Management Lead

Location
Leeds, England, United Kingdom
strengthen the organisation's security posture, reduce identity‐related risks and support the delivery of secure and resilient services. The role also drives continuous improvement across IAM processes, standards and controls, while developing capability and promoting best practice across the wider organisation. Responsibilities Lead and continuously improve … senior stakeholders and governance forums. Work closely with suppliers and service partners to ensure IAM services meet performance, security and compliance expectations. Drive continuous improvement through industry best practice, emerging technologies and process optimisation. Promote a strong security culture and increase awareness of identity‐related risks across ...

Senior Legal Counsel (Ops & Tech)

Hiring Organisation
Hiscox AG
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 70 K
involving critical suppliers, cloud service providers and strategic technology partners.Help ensure contractual arrangements appropriately address legal, regulatory, operational and reputational risks.Legal Operations and TransformationDrive continuous improvement in legal service delivery.Optimise the use of AI, legal technology and alternative delivery models to enhance efficiency and scalability.Contribute … levels of seniority.Take ownership of outcomes and operate with a high degree of accountability.Provide constructive challenge while maintaining a collaborative and solutions-focused approach.Embrace continuous improvement and seek opportunities to improve how legal services are delivered.Be resilient, adaptable and comfortable operating in a fast-paced and evolving ...

Senior Legal Counsel (Ops & Tech)

Hiring Organisation
Hiscox AG
Location
Leeds, UK
Employment Type
Full-time
suppliers, cloud service providers and strategic technology partners. Help ensure contractual arrangements appropriately address legal, regulatory, operational and reputational risks. Legal Operations and TransformationDrive continuous improvement in legal service delivery. Optimise the use of AI, legal technology and alternative delivery models to enhance efficiency and scalability. Contribute … Take ownership of outcomes and operate with a high degree of accountability. Provide constructive challenge while maintaining a collaborative and solutions-focused approach. Embrace continuous improvement and seek opportunities to improve how legal services are delivered. Be resilient, adaptable and comfortable operating in a fast-paced ...