21 of 21 Customer Analytics Jobs

your personal and work life and hop on board! Why you'll love this job This role supports American Airlines' enterprise-wide Voice of Customer program by optimizing the Qualtrics listening and analytics platform across all major feedback channels. It partners closely with IT, Customer Analytics, Digital, Reservations, Customer Relations, and Qualtrics teams to ensure customer feedback is actionable, reliable, and aligned with business priorities. The work directly shapes how the company understands customer sentiment and influences decisions that impact millions of travelers. What you'll do As noted above, this list ...

Analytics Manager (Customer Analytics & CRM) £550- £600pd via Umbrella Mostly remote, 2 days per month onsite/Hampshire A leading Retail organisation is looking for an experienced Analytics Manager to join their Customer & Data function and lead a team of analysts driving customer, CRM and commercial insight across the business. You'll take ownership of a team of 4 Analysts, helping shape the future of customer analytics, CRM performance and data-driven decision making. The Role Lead, coach and develop a team of 4 Analysts Build and mature the analytics ...

fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. We are looking for a Customer Success Team Leader to lead, coach and develop a high-performing Customer Success team (around two to three CSMs) operating with … first, outcome-led approach with our Technology Division. This is a player-coach role combining people leadership with ownership of strategic customer relationships. You will be responsible for translating our Customer Success strategy into consistent execution across your team - helping Customer Success Executives use AI, customer ...

Overview Senior Manager, Digital Solutions (EDI/DSOS/Insights) is responsible for leading International digital customer experience initiatives that improve ease of doing business, service efficiency, and data‐driven decision‐making. As part of the Customer Service International team, this role oversees and optimises the satellite systems … that support Deliver Customer Services and external customers, including DSOS, EDI, OCR, SFDC, and Genesys. The role owns the international customer experience narrative, translating business requirements into customer expectations and partnering end to end across Commercial, Customer Service, Supply Chain, Finance, Technology, and external customers ...

Data Science Consultant | Senior Consultant | Managing Consultant **Data Science & AI Consultancy (Customer Experience Focus)** **Location:** London (Hybrid - minimum 2 days per week in the office) **Salary:** Competitive & Negotiable DOE **Reference:** J13095 Shape the Future of Customer-Focused AI We're working with a leading Data Science & AI consultancy … that's helping some of the world's best-known organisations unlock the value of data and artificial intelligence to create exceptional customer experiences. With opportunities available at **Consultant, Senior Consultant and Managing Consultant** level, this is an exciting opportunity to join a collaborative, innovative and fast-growing team ...

Analytics Manager - Customer & CRM Insights London (2 days onsite per month) | Primarily Remote £550-£600 per day (Umbrella) We're supporting a well-known retail business as they look to appoint an Analytics Manager to lead a high-performing customer analytics team and help drive … organisation. This role offers the opportunity to manage a team of analysts while partnering with marketing, CRM, eCommerce and commercial stakeholders to turn customer data into meaningful business outcomes. What You'll Be Doing Lead and mentor a team of 4 analysts, supporting their development and delivery. Drive ...

This is an excellent opportunity to join a leading global consumer subscription business at a pivotal stage of growth. Working within a high-profile analytics function, you will help shape subscriber strategy across the EMEA region, delivering insights that directly influence commercial decision-making, customer growth, and retention. … Company They are a globally recognised entertainment and consumer subscription organisation with millions of customers across international markets. With continued investment in data, analytics, and AI-driven decision-making, analytics plays a central role in driving business performance. The organisation has built a collaborative analytics environment where ...

Salary: £100K - £120K + bonus Location: London (Hybrid) At Data Idols, we are working with a UK retail brand that is investing heavily in customer data, personalisation, and AI to transform how it engages with millions of customers. Data and machine learning are at the heart of their strategy … driving more relevant customer experiences, personalised marketing, and customer-centric decision-making across the business. They are looking for a Data Science Manager to lead a high-performing team of Data Scientists focused on delivering measurable customer and commercial impact. This is a highly visible leadership role ...

About The Role Customer & Consumer Analytics Manager At Domino's, your skills, ideas and judgement really matter. As our Customer & Consumer Analytics Manager, you'll play a key role in how we understand customers, spot opportunities and turn insight into action across the business. … customers and stronger performance across the UK & Ireland. What You'll Bring This role could suit you if you enjoy balancing hands-on analytics with people leadership. You'll be based in Manchester or Milton Keynes, working in a hybrid way with 1-2 days a week ...

Analytics Manager - Customer & CRM Insights London (2 days onsite per month) Primarily Remote £550-£600 per day (Umbrella) We're supporting a well-known retail business as they look to appoint an Analytics Manager to lead a high-performing customer analytics team and help drive ...

About VML and WPP VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award‐winning work for blue chip client partners including AstraZeneca, Colgate‐Palmolive, Dell … deliver brilliant work for VML’s clients. Act as a strategic partner and advisor, helping clients to leverage the power of data, martech, analytics and AI to achieve their goals and drive effectiveness and efficiency. Develop proposals and methodologies for Data Planning (data‐driven journey design, targeting, personalization, test ...

Intermedia Intelligent Communications in the United Kingdom is seeking a Senior Software Engineer to join the Customer Analytics Engineering team. You'll design scalable Java services, work with MySQL and Snowflake, and help modernize our analytics platform. Collaborate with Product Owners, Architects, and Engineers to deliver ...

looking for a commercially focused Senior Client Insight Analyst to help shape business decisions through data-driven insight. This role sits within a growing analytics team and focuses on understanding customer value, profitability, retention, growth and acquisition performance. Senior Insight Analyst - What You'll Do Partner with stakeholders … across commercial, product and customer teams to provide actionable insight. Analyse customer behaviour, profitability, lifetime value and retention trends. Identify opportunities to improve commercial performance and customer experience. Translate complex analysis into clear recommendations and business actions. Support strategic projects and help drive data-led decision making. ...

HEAD OF MARKETING ANALYTICS £650 - £750 PER DAY INSIDE IR35 HYBRID (2-3 DAYS IN THE OFFICE - LONDON) 3 MONTH CONTRACT THE COMPANY: A leading global digital business is looking for an experienced Head of Marketing Analytics to join their Customer Analytics function. This … future of marketing measurement, working with senior stakeholders to influence media investment, commercial strategy, and business growth. THE ROLE: You will lead the marketing analytics workstream, taking ownership of the organisation's Marketing Mix Modelling (MMM) strategy while driving best practice across marketing effectiveness, experimentation, and incrementality measurement. Working ...

expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages. Our Business Analytics team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people … accurate reporting. Performing ad hoc analysis based on diverse data sources to give decision-makers actionable insights about the performance of the products, customer behavior and market trends. Presenting your findings in a clear, logical, and persuasive manner, illustrating them with effective visualizations. Collaborating with data engineers, machine learning ...

developing a data culture and demonstrating the value of data in our decision making Lead our efforts to develop the data science (and broader customer analytics) brand at Kingfisher for both internal and external audiences Proven experience delivering high-quality AI-based products and productionisation of Machine Learning …/AI services suing Kubernetes & KubeFlow Strong management and leadership skills previous experience managing a team Strong influencing, communication and stakeholder management skills Be Customer Focused constantly improving our customers experience We listen to our customers and colleagues We innovate products and experiences to stay ahead Be Human leading ...

developing a data culture and demonstrating the value of data in our decision making Lead our efforts to develop the data science (and broader customer analytics) brand at Kingfisher for both internal and external audiences Proven experience delivering high-quality AI-based products and productionisation of Machine Learning ...

developing a “data culture” and demonstrating the value of data in our decision making. Lead our efforts to develop the data science (and broader customer analytics) “brand” at Kingfisher for both internal and external audiences. Qualifications Proven experience delivering high-quality AI‐based products and productionisation of Machine ...

paradigms, with a clear emphasis on Data Science as the primary discipline for this role: Data Science (Primary Focus): Statistical modelling, machine learning, predictive analytics, and decision science delivered into production environments and real business processes. Generative AI (Secondary): LLM‐powered applications such as RAG pipelines and document intelligence … emerging AI paradigms (e.g. agent‐based systems) is a plus, but not required. We particularly value depth in applied data science areas such as: Customer analytics (segmentation, churn, LTV) Pricing and optimisation models Experimental design and causal inference Natural Language Processing (within a traditional ML framework as well ...

will play a key role in turning complex data into clear, commercially valuable insights while gaining exposure to cutting edge developments in consumer analytics and LLM driven data. The Company They are a specialist data and analytics business focused on understanding how advertising influences real world consumer behaviour. … encouraged. You will work closely with senior leadership and technical teams across multiple locations. The Role You will sit at the intersection of analytics, research and client insight, working across campaign effectiveness and bespoke analytical projects. Key responsibilities include: Analyse large scale behavioural datasets to uncover patterns, trends ...

layers of bureaucracy, this role is worth a conversation. What you'll be doing Build production machine learning models from scratch. Develop pricing and customer behaviour models. Improve existing Lifetime Value (LTV) models. Deploy models into production using Python. Work across pricing, marketing, claims and customer analytics. Analyse … with technical and non-technical stakeholders. A naturally curious person who enjoys learning new technologies. Nice to have Insurance, financial services or pricing experience. Customer behaviour modelling. MLOps exposure. Databricks. Azure Why join? Genuine greenfield environment. High level of ownership from day one. Work directly with senior leadership. Opportunity ...