1 to 25 of 94 Customer Analytics Jobs

Customer Analytics Manager 12 Month FTC London (Hybrid) | Up to £70,000Looking for a role where you can shape customer strategy and influence senior decision-making? This Customer Analytics Manager position offers the opportunity to own the customer analytics agenda for a well … established retail business, delivering insight that drives customer growth, retention and commercial performance. The Company This organisation is a leading consumer business with a large and highly engaged customer base across both digital and physical channels. Data and analytics sit at the heart of business decision-making ...

time, permanent – hybrid (2 days in the office per week) Please note that this role is intended for candidates with substantial experience operating within Customer Success, Customer Experience, Customer Operations, or customer lifecycle functions. Why QS? At QS, we believe that work should empower you. That … Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. As a Head of Customer Analytics, this is what you’ll be doing: You will lead the Customer Analytics Group and be responsible for delivering high ...

Customer Experience Insights SpecialistConsultant (CL9)London or ManchesterSong AI and DataWe AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content … digital and assisted channels, but many organisations still struggle to connect those interactions into a clear view of behaviour, experience and performance. As a Customer Experience Insights Specialist, you will help clients understand customer behaviour, segments and journeys across CRM, contact centre, digital and first-party data. ...

customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role: The Director, Customer Intelligence & AI is responsible for building and leading the company's customer intelligence and artificial intelligence capabilities, creating a strategic advantage through data-driven … insights, predictive analytics, and intelligent automation. This role serves as the intelligence engine of the Revenue Management organization by transforming customer, product, commercial, operational, support, and financial data into actionable insights that drive revenue growth, improve customer retention, and accelerate business performance. The Director will develop ...

Senior Customer Analyst London (Hybrid – 2x Days a Week in Office) £45,000-£50,000 The Company This is a leading UK consumer and retail business with a significant physical and digital presence and millions of customers; the business is investing heavily in its data and analytics capabilities … with increasing demand from senior stakeholders to use data to make better, faster commercial decisions. The wider analytics function brings together Customer Analytics, Data Science, Data & AI, Marketing Analytics, Pricing and Promotional Analytics, giving the team exposure to a broad range of commercial challenges. ...

Customer Analytics Manager | Fashion Retail | London (Hybrid) | 12-Month FTC | Up to £70k We're working with a leading British fashion retailer with a large store network, a major online presence and millions of active customers. They're looking to hire a Customer Analytics Manager … month fixed-term contract. This is a great opportunity for an experienced customer analytics professional to lead a team that has changed how the wider business uses customer data, helping teams such as finance and brand marketing make better customer decisions every day. The role will ...

join a well-established consumer-focused organisation during a period of transformation. You'll play a key role in delivering business-critical reporting and customer analytics, helping stakeholders make informed decisions while supporting a busy analytics function as the permanent team is rebuilt. The Company They … customer-focused organisation operating across multiple channels and locations, with a strong emphasis on data-driven decision making. Their analytics team supports a wide range of stakeholders by providing insight into customer behaviour, performance metrics and operational reporting. As a contractor, you will have the opportunity ...

Role Overview We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data-driven digital experiences across our direct-to-consumer products. … Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ensuring customer and commercial insight ...

power of data. We have an amazing team of 25,200 people in 32 countries. Job DescriptionWe're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape … data-driven digital experiences across our direct-to-consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. ...

unlock the power of data. We have an amazing team of 25,200 people in 32 countries. We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership … shape data-driven digital experiences across our direct-to-consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime ...

power of data. We have an amazing team of 25,200 people in 32 countries. Job Description We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership … shape data-driven digital experiences across our direct-to-consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime ...

power of data. We have an amazing team of 25,200 people in 32 countries. Job Description We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership … shape data-driven digital experiences across our direct-to-consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime ...

Customer Analytics Manager | 12-Month FTC | Up to £70k | Hybrid A leading UK retail business is looking for a Customer Analytics Manager to join its established Customer Analytics function on a 12-month fixed-term contract. You'll be responsible for delivering customer insight across areas including customer behaviour, segmentation, lifecycle, retention and customer value , helping the wider business make more informed, data-driven decisions. We're looking for someone with: Strong experience in customer analytics/customer insight Excellent SQL and analytical skills Experience with segmentation ...

Marketing Analytics Manager - 6-Month FTC c.£55k + 10% Company Bonus (Pro Rata) + Benefits Package Location: Hybrid - Didcot, Oxfordshire - 3 Days On-site/2 Days Remote Must be Eligible to Work in the UK This is an excellent opportunity for an inquisitive, personable & analytically minded professional … enjoys working closely with Marketing & Sales Teams, understanding business challenges and turning Marketing, Customer & Sales Data into meaningful commercial insights & recommendations. We're looking for someone who can hit the ground running, proactively engage with stakeholders, challenge existing thinking and bring fresh ideas to the table. This is very ...

Marketing Analytics Manager - 6-Month FTC c.£55k + 10% Company Bonus (Pro Rata) + Benefits Package Location: Hybrid - Didcot, Oxfordshire - 3 Days On-site/2 Days Remote Must be Eligible to Work in the UK This is an excellent opportunity for an inquisitive, personable & analytically minded professional … enjoys working closely with Marketing & Sales Teams, understanding business challenges and turning Marketing, Customer & Sales Data into meaningful commercial insights & recommendations. We're looking for someone who can hit the ground running, proactively engage with stakeholders, challenge existing thinking and bring fresh ideas to the table. This is very ...

Senior Data Analyst London (Hybrid) | 75k + BenefitsAre you passionate about using data to drive customer growth, retention, and commercial performance? This is an exciting opportunity to join a fast-growing digital business where your insights will directly influence subscription strategy, product development, and audience engagement. The Company They … technology-driven digital organisation with a strong consumer focus and a data-led culture. Operating at scale, they leverage analytics to enhance customer experiences and support sustainable growth across their subscription products. Their collaborative environment brings together product, growth, marketing, and data teams to deliver measurable business impact. ...

fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Data Scientist III, Customer Analytics Our Corporate Functions are made up of teams that support Expedia Group, including our Global Finance Org., Yield and Analytics, Traveler … Partner Service Platform, Legal Team, Strategy and Corporate Development Team, and People & Places Org. Are you passionate about data and analytics? Do you want to be at the forefront of a truly customer-centric organization. We are looking for a hardworking and intelligent individual to fill the Data ...

Location: DMGT HQ - High Street Kensington, London Position: Permanent About the Role We're looking for an Analytics Manager - Customer to lead analytics across acquisition and retention, helping us grow and optimise our subscriber base. This role sits within the Central Analytics team and works closely … with Customer, CRM, Product and Audience teams. You'll go beyond reporting to uncover what drives acquisition, conversion, retention, and value, translating data into clear, actionable recommendations that shape business strategy. You will own the Customer analytics pillar end-to-end, helping to managing a team ...

This Senior Data Analyst role is suited to someone with a background in digital, customer, or product analytics who enjoys working with large datasets and influencing business decisions through data. You'll partner with product, marketing, and growth teams to improve customer retention, engagement, and commercial performance. … Company They are a digital-first business with a strong focus on customer growth and product development. Data is central to decision-making across the organisation, with analysts working closely alongside product, marketing, and commercial stakeholders. The business offers the opportunity to work across customer lifecycle, subscription ...

Loyalty & CRM to help us better understand our customers, how they behave and what keeps them coming back for more. Sitting within our Data & Analytics team and partnering closely with Loyalty, CRM and Marketing, you’ll dig into customer, transactional and marketing data to uncover insights that … turn complex analysis into a story that gets people to act, this could be for you. WHAT YOU’LL SPEND YOUR TIME DOING Customer Analytics & Insight You’ll help us understand our customers better and turn that understanding into commercial opportunities. You’ll: Analyse customer, transactional, loyalty ...

This is an excellent opportunity for a commercially focused Data Analyst to join a growing retail business and play a key role in shaping customer, retail, and commercial strategy. Working across multiple teams, you will turn complex datasets into actionable insights that influence decision-making, customer experience … presence across retail and digital channels. Data sits at the heart of their decision-making process, and they are continuing to invest in their analytics capability to support future growth. The business offers a collaborative environment where data professionals can have genuine visibility and impact across senior stakeholders. ...

Hybrid (1 day per week in Southampton) | £50,000 + Up to 20% Bonus This is a fantastic opportunity to join a well-established analytics function at a major consumer business where data plays a central role in shaping customer, CRM and retail media strategy. You'll work … high-impact projects that directly influence campaign performance, audience targeting and commercial decision-making across multiple customer touchpoints. The Company This organisation is a large-scale, customer-focused retailer with a significant omnichannel presence across physical and digital channels. They have invested heavily in data, analytics ...

Engagement BI Analyst within the Insights and Data Group team, you will support the delivery of insight and analysis into CRM, marketing, customer, and campaign performance across our digital brands. You will use data to help stakeholders understand business performance, identify trends, and make informed decisions that support … marketing objectives. You will work with campaign, customer, and marketing data to produce reports, dashboards, and deep-dive analysis. Using appropriate analytical and statistical methods, you will help measure performance across key areas such as conversion, reactivation, retention, cross-sell, customer behaviour, and campaign effectiveness. The role requires ...

developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we move forward. Are you looking to play a role in the Data & Insight transformation journey of a successful and fast-growing … omnichannel retailer? It’s an exciting time at Dunelm, the UK’s biggest homewares brand, as we look to grow our talented Analytics team in order to achieve our mission to put data and insight at the heart of decision making across the business. At Dunelm, we want ...

Benefits Join a growing Data Science team within a large UK organisation investing heavily in Data & AI. This is an opportunity to work on customer-focused machine learning projects, help scale Data Science capabilities, and deliver models that create real commercial impact. The Company They are building a modern … Data Science function as part of a wider data transformation programme. With increasing investment in customer analytics and personalisation, the team is focused on developing scalable solutions that support business growth. The culture is collaborative, pragmatic, and centred on delivering value through production-ready machine learning. The Role ...