1 to 25 of 79 Customer Analytics Jobs

time, permanent – hybrid (2 days in the office per week) Please note that this role is intended for candidates with substantial experience operating within Customer Success, Customer Experience, Customer Operations, or customer lifecycle functions. Why QS? At QS, we believe that work should empower you. That … Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. As a Head of Customer Analytics, this is what you’ll be doing: You will lead the Customer Analytics Group and be responsible for delivering high ...

Senior Customer Analyst London (Hybrid - 2x Days a Week in Office) £45,000-£50,000 The Company This is a leading UK consumer and retail business with a significant physical and digital presence and millions of customers; the business is investing heavily in its data and analytics capabilities … with increasing demand from senior stakeholders to use data to make better, faster commercial decisions. The wider analytics function brings together Customer Analytics, Data Science, Data & AI, Marketing Analytics, Pricing and Promotional Analytics, giving the team exposure to a broad range of commercial challenges. ...

Marketing Analytics Manager London (Hybrid - 2x Days a Week in Office) £65,000-£75,000 The Company This is a leading UK consumer and retail business with a significant physical and digital presence and millions of customers. The business is investing heavily in its data and analytics capabilities … with increasing demand from senior stakeholders to use data to make better, faster commercial decisions. The wider analytics function brings together Marketing Analytics, Digital Analytics, Customer Analytics, Data Science, Data & AI, Pricing and Promotional Analytics, giving the team exposure to a broad range ...

retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader. Why be a Senior Analyst — Customer (Beauty) at THG? As Senior Analyst in the Beauty Customer team, you will own analytical work that helps THG’s Beauty division understand … grow its customer base. Working across acquisition, retention, CRM, marketing and loyalty, you will build the analysis, models and insight that enable the business to make better decisions about how it acquires and retains customers. You are expected to work largely independently — owning complex analytical problems end‐to‐end. ...

opportunity for a Marketing Analyst to join a well-established, data-driven consumer business at a pivotal stage of growth. Working within a specialist analytics function, you will play a key role in shaping customer, CRM, loyalty, and retail media strategy through impactful analysis and measurement. The Company … They are a leading consumer-focused organisation with a significant omnichannel presence and a strong investment in data and analytics. Customer insight sits at the heart of decision-making, with analytics playing a critical role in driving commercial outcomes across digital and offline channels. Operating at scale, they ...

Customer Data Business Analyst Customer Engagement Initiative (Digital Transformation Programme) Location: Reading (Hybrid – Tuesdays are anchor days) Duration: Initial 3 Months Contract Day Rate: Competitive (Inside IR35) We're looking for an experienced Customer Data Business Analyst to join a major Customer Engagement Initiative within … large-scale Digital Transformation Programme. This is a pivotal role focused on building the customer data foundations that will enable future loyalty, promotions, personalisation, customer engagement, and marketing capabilities . You'll play a key role in defining and shaping new customer data products, ensuring the business ...

Customer Selections & Analytics Consultant Stratford-upon-Avon | £45,000 to £50,000 + 17.5% Bonus | 12 Month FTC This is a fantastic opportunity for a Customer Selections & Analytics Consultant to join a growing data function where customer targeting, campaign optimisation, and analytics play … critical role in business decision-making. You'll have the chance to work across a variety of customer data projects while developing expertise in customer selections, campaign performance, and stakeholder engagement. The Company They are a well-established organisation with a strong focus on customer experience ...

exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality! About the role: The Customer Analytics Lead is responsible for delivering end‐to‐end commercial insights across the customer journey, from acquisition through retention and post‐order … experience. This role provides the business with a holistic, commercially‐grounded view of customer behaviour, enabling data‐driven decision‐making across strategic priorities. Working closely with stakeholders in Commercial, Finance, Growth, Product, Operations, and Customer Research & Insights, the role holder will form hypotheses, design analytical approaches, and uncover ...

/Hybrid (1 day per week in Southampton) | £50,000 + Up to 20% BonusThis is a fantastic opportunity to join a well-established analytics function at a major consumer business where data plays a central role in shaping customer, CRM and retail media strategy. You'll work … high-impact projects that directly influence campaign performance, audience targeting and commercial decision-making across multiple customer touchpoints. The Company This organisation is a large-scale, customer-focused retailer with a significant omnichannel presence across physical and digital channels. They have invested heavily in data, analytics ...

Head of Marketing Analytics £90,000-£110,000 + 10-20% Bonus Remote (UK) | Initial Onboarding in The North I'm working with a growing, PE-backed B2B services organisation to hire a Head of Marketing Analytics . This is a high-impact leadership role focused on helping … business make better commercial decisions through customer insight, segmentation, campaign analytics, and marketing intelligence. The organisation has grown significantly through acquisition and now operates across multiple service lines and international markets, creating a huge opportunity to unlock value from its data assets. The opportunity The business generates vast ...

Head of Marketing Analytics £90,000-£110,000 Fully Remote in The UK The Company This is an exciting opportunity to join a well-established, highly commercial B2B business which provides critical equipment, services and facilities management solutions across sectors including hospitality, healthcare, education and commercial environments. Its proposition … making, this is an exciting time to join the organisation and help shape its next phase of growth! The Role As Head of Marketing Analytics, you will take ownership of the marketing analytics and intelligence capability, using data to drive outbound campaigns, customer targeting and commercial performance. ...

Customer Analytics Analyst Southampton (1 day a week) | £50,000 + Bonus This is an opportunity to join a well-established, data-driven business where you'll help shape customer, CRM and retail media strategy through analytics. Working across campaign measurement, audience analytics and customer … decisions. The Company They are a leading consumer-facing organisation with a strong omnichannel presence and a growing focus on data and analytics. Their analytics function partners closely with marketing and commercial teams to drive customer growth and campaign performance. The Role Analyse customer, CRM, loyalty ...

over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. The Role … Days In Office) Utilise advanced analytical techniques to understand customer behaviour, identify opportunities across acquisition, retention, loyalty and customer value, and turn data into recommendations that improve business decision-making. WHATS IN IT FOR YOU: 40% staff discount plus friends & family discounts throughout the year Access ...

Head of Marketing Analytics London (Hybrid - 3 Days a Week in Office) £120,000-£150,000 + Bonus Are you a hands-on Marketing Analytics leader who wants to build something from the ground up? This is an opportunity to take ownership of a growing Marketing Analytics function within a high-growth neobank, shaping how the business measures acquisition, marketing effectiveness and customer growth. In this role you'll lead a team of experienced analysts while remaining technically hands-on yourself, building the frameworks, measurement capability and analytical approach that will underpin the next stage ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

Customer Insights Analyst (12 month fixed term contract) £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping … customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high ...

value from and renew Pearson's digital learning solutions. Comparable market titles for this opportunity may include Global Head of Account Management, Head of Customer Success, Director of Customer Success, Strategic Accounts Director, Senior Director of Account Management, Director of Strategic Accounts, Global Customer Success Leader, Head … Client Success, Customer Experience Director, Post-Sales Transformation Lead, Director of Customer Retention & Growth, or Enterprise Account Management Director. LOCATION & WORKING PATTERN Remote role based in the UK or another approved EMEA location. No regular office requirement. UK-based colleagues may utilise Pearson offices where practical. Customer ...

recruiting for a Marketing Analytics Manager (12-Month Fixed-Term Contract). The Marketing Analytics Manager is an individual contributor role responsible for building analytical capability across Customer Marketing through robust measurement, experimentation and actionable insight. The role will develop measurement frameworks, define KPIs and establish scalable … analytical approaches that enable effective campaign planning, optimisation and performance evaluation. Partnering with Customer Marketing, CRM and Strategy & Insights, you'll establish and evolve the team's testing and measurement capability, ensuring campaigns are designed with meaningful success measures from the outset and that results drive continuous optimisation. Acting ...

Intelligence Analyst Exclusive opportunity to join a fast-growing organisation within the UK telecommunications sector, supporting the development of a sophisticated commercial intelligence and analytics capability. The Business Intelligence Analyst will transform customer and commercial data into actionable insight, helping teams across Marketing, Sales, Customer Services … Commercial Strategy make better, evidence-based decisions. The role will cover reporting, customer analytics, forecasting and predictive modelling, with exposure to increasingly automated and AI-enabled analytics. Hybrid working – 3 days in Oxfordshire office, 2 from home Key Responsibilities Develop dashboards, reporting and analysis covering sales, marketing, customer ...

Head of Marketing Analytics London (Hybrid, 2-3 days per week) Up to £150,000 + 15% Bonus This is an opportunity to build and shape a Marketing Analytics function at a pivotal stage of growth. You will combine strategic leadership with hands-on analytics, helping … growing consumer business establish the frameworks, measurement capabilities, and data foundations needed to scale customer acquisition and engagement. The Company They are a fast-growing, digital-first consumer business undergoing significant transformation and expansion. With a broadening product offering and ambitious growth plans, they are investing heavily in data ...

Quacquarelli Symonds is seeking a Head of Customer Analytics to lead the global customer analytics framework across the lifecycle. You will govern CX data, optimize the CX technology ecosystem, and translate customer behaviours into actionable insights for retention and adoption. You will partner with Customer ...

recruiting for a Marketing Analytics Manager (12-Month Fixed-Term Contract). The Marketing Analytics Manager is an individual contributor role responsible for building analytical capability across Customer Marketing through robust measurement, experimentation and actionable insight. The role will develop measurement frameworks, define KPIs and establish scalable … analytical approaches that enable effective campaign planning, optimisation and performance evaluation. Partnering with Customer Marketing, CRM and Strategy & Insights, you'll establish and evolve the team's testing and measurement capability, ensuring campaigns are designed with meaningful success measures from the outset and that results drive continuous optimisation. Acting ...

Data Consultant London - hybrid 1-2x per week in office Up to £50,000 Looking for a role that combines hands-on analytics with client-facing consulting? This is an opportunity to join a growing analytics consultancy where you'll work across a wide variety of projects … helping businesses use data to improve performance, understand customers, and make better commercial decisions. You'll initially focus on paid media analytics while gaining exposure to broader consulting work across multiple industries. The Company They are a specialist data and analytics consultancy that partners with a diverse portfolio ...

Data Consultant London - hybrid 1-2x per week in office Up to £50,000 Looking for a role that combines hands-on analytics with client-facing consulting? This is an opportunity to join a growing analytics consultancy where you'll work across a wide variety of projects … helping businesses use data to improve performance, understand customers, and make better commercial decisions. You'll initially focus on paid media analytics while gaining exposure to broader consulting work across multiple industries. The Company They are a specialist data and analytics consultancy that partners with a diverse portfolio ...

Consultant London (Hybrid, 1-2 days per week) | Up to £50,000This is an excellent opportunity for a Data Consultant to join a growing analytics consultancy where you'll work across a wide variety of data and marketing analytics challenges. Starting with a key client account focused … paid media analytics, you'll quickly gain exposure to broader consulting projects spanning customer, product, and commercial analytics, offering a strong platform for long-term career development. The Company They are a specialist data and analytics consultancy that helps businesses use data to improve commercial performance ...