1 to 25 of 31 Customer Analytics Jobs

Senior Customer Analytics & AI Transformation Manager Lead AI-Powered Customer Transformation We're partnering with an ambitious, customer-focused organisation investing heavily in AI, automation, customer analytics, and digital transformation across its customer operations function. This is a unique opportunity to play … role in transforming a large-scale contact centre environment through the adoption of Conversational AI, chatbots, speech analytics, sentiment analysis, customer insight, and intelligent automation. The Role Working across Customer Operations, Technology, Product, and Data teams, you'll help shape and deliver an AI-first customer ...

Customer Analytics Manager £40,000-£50,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation The Role As Customer Analytics Manager, you’ll sit within the CRO & Data team, working closely with CRM, Marketing, Trading, and Tech teams to ensure customer data ...

Analytics Manager (Customer Analytics & CRM) £550- £600pd via Umbrella Mostly remote, 2 days per month onsite/Hampshire A leading Retail organisation is looking for an experienced Analytics Manager to join their Customer & Data function and lead a team of analysts driving customer, CRM and commercial insight across the business. You'll take ownership of a team of 4 Analysts, helping shape the future of customer analytics, CRM performance and data-driven decision making. The Role Lead, coach and develop a team of 4 Analysts Build and mature the analytics ...

Customer Analytics Manager £75,000 – £85,000 ** 3 Days per month In office ** We're working with a leading UK retail brand, a genuine household name that defines its category, to find an Customer Analytics Manager to join them at the heart of a major digital … transformation The role You'll be a commercially minded analytics leader sitting at the center of the business, using data to answer the biggest questions facing the marketing and product teams What You'll own Own the CRM, Loyalty and marketing performance analytics agenda - turning customer data ...

Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial … technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools ...

Title: Data Analyst - Customer & Product Analytics Location: Manchester (2 days in Office Contract: 6 Months (Extension Likely) Payrate: £50 - £66 Per Hour About the Role We are partnering with a leading global digital platform in the travel and mobility space, looking for a Data Analyst to join their … Customer & Product Analytics team. This role sits within a fast-growing business unit focused on enhancing end-to-end travel experiences, including areas such as ride-hailing, rail, and airport transfers. You will play a key role in using data to improve customer journeys and influence product ...

Data Science Consultant Senior Consultant Managing Consultant Data Science & AI Consultancy (Customer Experience Focus) Location: London (Hybrid - minimum 2 days per week in the office) Salary: Competitive & Negotiable DOE Reference: J13095 Shape the Future of Customer-Focused AI We're working with a leading Data Science & AI consultancy … that's helping some of the world's best-known organisations unlock the value of data and artificial intelligence to create exceptional customer experiences. With opportunities available at Consultant, Senior Consultant and Managing Consultant level, this is an exciting opportunity to join a collaborative, innovative and fast-growing team ...

Data Science Consultant | Senior Consultant | Managing Consultant **Data Science & AI Consultancy (Customer Experience Focus)** **Location:** London (Hybrid - minimum 2 days per week in the office) **Salary:** Competitive & Negotiable DOE **Reference:** J13095 Shape the Future of Customer-Focused AI We're working with a leading Data Science & AI consultancy … that's helping some of the world's best-known organisations unlock the value of data and artificial intelligence to create exceptional customer experiences. With opportunities available at **Consultant, Senior Consultant and Managing Consultant** level, this is an exciting opportunity to join a collaborative, innovative and fast-growing team ...

Data Science Consultant | Senior Consultant | Managing Consultant **Data Science & AI Consultancy (Customer Experience Focus)** **Location:** London (Hybrid - minimum 2 days per week in the office) **Salary:** Competitive & Negotiable DOE **Reference:** J13095 Shape the Future of Customer-Focused AI We're working with a leading Data Science & AI consultancy … that's helping some of the world's best-known organisations unlock the value of data and artificial intelligence to create exceptional customer experiences. With opportunities available at **Consultant, Senior Consultant and Managing Consultant** level, this is an exciting opportunity to join a collaborative, innovative and fast-growing team ...

Senior Customer Analyst – Loyalty, Retention & Growth Hybrid – London (2 days in office) £70,000-75,000 base + discretionary bonus + pension up to 12% A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses … understanding, optimising, and growing the customer base through data-led insights, storytelling, and experimentation. This role will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include Owning customer analytics ...

leading FinTech client are looking for a talented and motivated individual to lead the transformation of their contact centre into an AI powered customer insight and operational excellence function. You'll be responsible for rolling out and optimising Agentic AI capabilities across a 500+s seat contact centre to improve … customer experience, automation, operational efficient, insight generation, and cost reduction. This is a newly created role for a growing organisation, at the cutting edge of technology. A brilliant opportunity! The following skills/experience is essential: Previous experience in Customer Analytics, Contact Centre Insight, or Operational Transformation. ...

Data Analyst Hybrid - London - 3x a week in office Salary £45,000 - £60,000 (DOE) This is an opportunity to join a highly regarded analytics and marketing science function within a collaborative agency environment. You will work across a diverse portfolio of clients, gaining exposure to both campaign … customer analytics while developing a well-rounded skillset in a fast-paced setting. The Company They are a customer focused marketing and analytics agency that partners with well-known brands to improve how they understand and engage their audiences. Operating as part of a global network ...

Digital Analytics Manager Job Type: Permanent Salary: DOE + bonus Location: Reading – Hybrid 1 -2 days a week In Office Consultant: Mags Rendle #loveyourjob The Company Move your career forward and embark on a career within this high-profile brand. DRC are working with a highly successful retail business … opportunity to be a part of this inspiring and talented new team whilst working in a brand-new role. The Role As a Digital Analytics Manager, you’ll play a key role in helping shape how we use data to improve customer experience and drive commercial performance across ...

Senior CRM Analyst £50,000 - £55,000 Handforth, Stockport This is an opportunity to shape how a large customer-focused organisation uses data to drive marketing performance. The role blends hands-on analytics with strategic influence, offering visibility across senior stakeholders and the chance to directly impact customer engagement and commercial outcomes. THE COMPANY They are a well-established, customer-centric business with a strong digital presence and a focus on delivering exceptional customer experiences. Data sits at the core of their marketing strategy, and they continue to invest in analytics capabilities to deepen ...

Customer Analyst £45,000–£50,000 + Bonus Stratford-upon-Avon (Hybrid – 1x Day a Week in Office) If you’re a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team … business investing heavily in customer data + marketing capability. The Company You’ll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they’re in the middle of a major data transformation, with new platforms, better access to customer ...

Data Science Consultant (Customer Data & AI) 📍 London (Hybrid) 💰 Competitive Salary + Bonus + Excellent Benefits You must have full working rights to be considered for this opportunity. 🚀 Looking to take the next step in your Data Science consulting career We're working with a leading global consultancy that … growing its Customer Data & AI practice. This is an exciting opportunity for a Data Scientist with around 2+ years of experience to work on cutting-edge projects across Generative AI, customer analytics, personalisation, and digital transformation .You'll help leading brands unlock the value of their customer ...

retail business at a pivotal stage in its Data Science and AI transformation. With a new loyalty programme launching and significant investment into customer analytics, the business is building a scalable Data Science capability focused on real commercial impact THE COMPANY This established UK retail brand is investing … heavily across Data Science, analytics, and AI as part of a wider business transformation. The organisation is moving away from ad-hoc analytics and building a modern Data Science function capable of supporting customer personalisation, forecasting, and smarter commercial decision-making at scale. The culture is collaborative ...

Marketing Analyst London - hybrid - 4 per week onsite Up to £65,000 This is an exciting opportunity to take on a senior, high impact analytics role combining hands on customer and marketing analytics with the chance to shape thinking around measurement and effectiveness. You will work with … consumer facing brands better understand their audiences and improve campaign performance. Their work brings together data, marketing, and technology to deliver targeted communications, richer customer insights, and measurable commercial outcomes. You will join a collaborative analytics team that partners closely with internal teams and client stakeholders across digital ...

Senior Consulting Manager London (Hybrid – 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage … growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic ...

Senior Consulting Manager Leeds (Hybrid – 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage … growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic ...

accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities Translate business challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes ...

Senior Engagement Manager – Analytics Consulting London or Leeds £100,000 – £120,000 This is a high impact opportunity to join a growing analytics consulting capability within a global data driven business. You will lead client engagements, shape solutions, and play a key role in building a consulting practice … with clear progression into leadership. The Company They are an established, international organisation specialising in data, analytics and decisioning. They consult with major financial services and fintech clients to solve complex commercial challenges. They are investing in expanding their advisory offering, moving beyond products into end to end consulting. ...

want to build data products, not just models? Have you worked on predictive analytics that directly shape customer strategy? Are you ready to own product innovation from concept to launch? A UK-based data and analytics business is hiring a Data Scientist to support the design … delivery with proprietary data products, giving you exposure to both real-world commercial problems and scalable internal product builds. Their focus sits heavily in customer intelligence, predictive modelling and behavioural analytics across sectors including utilities, telecoms, financial services and charities. This is a strong opportunity for someone ...

Week In OfficeOutside IR35£400-£520 Per Day Immediate Start The Company They are a data-driven organisation with a strong focus on using analytics to inform commercial and customer-focused decisions. Data and decision sciences play a central role across multiple functions, with close collaboration between analytics, finance and customer engagement teams. The business values robust, well-documented solutions that are actively used by stakeholders. This contract supports ongoing delivery and knowledge transfer within the data function. The Role and Deliverables Take ownership of an existing retention model, ensuring accuracy, reliability and ongoing business adoption. ...

Senior Engagement Manager - Analytics Consulting London or Leeds £100,000 - £120,000 This is a high impact opportunity to join a growing analytics consulting capability within a global data driven business. You will lead client engagements, shape solutions, and play a key role in building a consulting practice … with clear progression into leadership. The Company They are an established, international organisation specialising in data, analytics and decisioning. They consult with major financial services and fintech clients to solve complex commercial challenges. They are investing in expanding their advisory offering, moving beyond products into end to end consulting. ...