18 of 18 Customer Analytics Jobs

Senior Customer Analytics & AI Transformation Manager Lead AI-Powered Customer Transformation We're partnering with an ambitious, customer-focused organisation investing heavily in AI, automation, customer analytics, and digital transformation across its customer operations function. This is a unique opportunity to play … role in transforming a large-scale contact centre environment through the adoption of Conversational AI, chatbots, speech analytics, sentiment analysis, customer insight, and intelligent automation. The Role Working across Customer Operations, Technology, Product, and Data teams, you'll help shape and deliver an AI-first customer ...

Customer Selections & Analytics Consultant £45,000 to £50,000 Stratford-upon-Avon (1 day per week on-site) This is an excellent opportunity to join a well-established organisation investing in its customer data and campaign capabilities. You will play a key role in delivering data-driven … marketing activity while gaining exposure to modern data platforms, customer analytics, and advanced campaign optimisation. THE COMPANY They are a highly regarded UK-based organisation operating across insurance and financial services, with a strong reputation for customer-centricity and long-term value. THE ROLE As a Customer ...

Analytics Manager (Customer Analytics & CRM) £550- £600pd via Umbrella Mostly remote, 2 days per month onsite/Hampshire A leading Retail organisation is looking for an experienced Analytics Manager to join their Customer & Data function and lead a team of analysts driving customer, CRM and commercial insight across the business. You'll take ownership of a team of 4 Analysts, helping shape the future of customer analytics, CRM performance and data-driven decision making. The Role Lead, coach and develop a team of 4 Analysts Build and mature the analytics ...

Title: Data Analyst - Customer & Product Analytics Location: Manchester (2 days in Office Contract: 6 Months (Extension Likely) Payrate: £50 - £66 Per Hour About the Role We are partnering with a leading global digital platform in the travel and mobility space, looking for a Data Analyst to join their … Customer & Product Analytics team. This role sits within a fast-growing business unit focused on enhancing end-to-end travel experiences, including areas such as ride-hailing, rail, and airport transfers. You will play a key role in using data to improve customer journeys and influence product ...

Data Science Consultant Senior Consultant Managing Consultant Data Science & AI Consultancy (Customer Experience Focus) Location: London (Hybrid - minimum 2 days per week in the office) Salary: Competitive & Negotiable DOE Reference: J13095 Shape the Future of Customer-Focused AI We're working with a leading Data Science & AI consultancy … that's helping some of the world's best-known organisations unlock the value of data and artificial intelligence to create exceptional customer experiences. With opportunities available at Consultant, Senior Consultant and Managing Consultant level, this is an exciting opportunity to join a collaborative, innovative and fast-growing team ...

Data Science Consultant | Senior Consultant | Managing Consultant **Data Science & AI Consultancy (Customer Experience Focus)** **Location:** London (Hybrid - minimum 2 days per week in the office) **Salary:** Competitive & Negotiable DOE **Reference:** J13095 Shape the Future of Customer-Focused AI We're working with a leading Data Science & AI consultancy … that's helping some of the world's best-known organisations unlock the value of data and artificial intelligence to create exceptional customer experiences. With opportunities available at **Consultant, Senior Consultant and Managing Consultant** level, this is an exciting opportunity to join a collaborative, innovative and fast-growing team ...

Data Science Consultant | Senior Consultant | Managing Consultant **Data Science & AI Consultancy (Customer Experience Focus)** **Location:** London (Hybrid - minimum 2 days per week in the office) **Salary:** Competitive & Negotiable DOE **Reference:** J13095 Shape the Future of Customer-Focused AI We're working with a leading Data Science & AI consultancy … that's helping some of the world's best-known organisations unlock the value of data and artificial intelligence to create exceptional customer experiences. With opportunities available at **Consultant, Senior Consultant and Managing Consultant** level, this is an exciting opportunity to join a collaborative, innovative and fast-growing team ...

Customer Insight Analyst Hybrid - Blackburn, Lancashire Salary: up to £55,000 This is an opportunity to join a data-led organisation where customer insight sits at the heart of decision making. The role offers strong exposure to CRM, customer lifecycle strategy, and advanced analytics, with … chance to directly influence customer experience and commercial performance. The Company They are an established, customer-focused business operating across a large network of locations, with a strong emphasis on data-driven growth. The organisation is investing in its analytics capability to better understand customer behaviour ...

leading FinTech client are looking for a talented and motivated individual to lead the transformation of their contact centre into an AI powered customer insight and operational excellence function. You'll be responsible for rolling out and optimising Agentic AI capabilities across a 500+s seat contact centre to improve … customer experience, automation, operational efficient, insight generation, and cost reduction. This is a newly created role for a growing organisation, at the cutting edge of technology. A brilliant opportunity! The following skills/experience is essential: Previous experience in Customer Analytics, Contact Centre Insight, or Operational Transformation. ...

Senior Data Analyst London (Hybrid) Up to 80k This is a high-impact analytics role where you will shape commercial strategy across international markets. You will move beyond standard reporting to deliver meaningful insights that influence senior decision-making, with clear ownership of projects and the opportunity to work … wide range of stakeholders. The Company They are a well-established, consumer-focused organisation operating at scale across multiple markets. With a strong customer base and a growing analytics capability, they are investing in data to drive smarter commercial decisions. The business has access to a rich ...

Customer Analyst £45,000-£50,000 + Bonus Stratford-upon-Avon (Hybrid - 1x Day a Week in Office) If you're a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team … business investing heavily in customer data + marketing capability. The Company You'll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they're in the middle of a major data transformation, with new platforms, better access to customer ...

Senior CRM Analyst £50,000 - £55,000 Handforth, Stockport This is an opportunity to shape how a large customer-focused organisation uses data to drive marketing performance. The role blends hands-on analytics with strategic influence, offering visibility across senior stakeholders and the chance to directly impact customer engagement and commercial outcomes. THE COMPANY They are a well-established, customer-centric business with a strong digital presence and a focus on delivering exceptional customer experiences. Data sits at the core of their marketing strategy, and they continue to invest in analytics capabilities to deepen ...

plays a central role in shaping commercial decisions. You will have real ownership, strong senior stakeholder exposure, and the opportunity to influence how marketing analytics evolves as the business scales. The Company They are a well-established premium retailer with a strong heritage and a reputation for quality, long … ideas and insight are valued. The Role You will sit within the Digital and Growth function, acting as the dedicated Marketing Analyst supporting CRM, customer growth and wider marketing optimisation. Key responsibilities include: Analysing CRM performance across email, SMS and direct mail campaigns Supporting customer acquisition and paid ...

Marketing Analyst London - hybrid - 4 per week onsite Up to £65,000 This is an exciting opportunity to take on a senior, high impact analytics role combining hands on customer and marketing analytics with the chance to shape thinking around measurement and effectiveness. You will work with … consumer facing brands better understand their audiences and improve campaign performance. Their work brings together data, marketing, and technology to deliver targeted communications, richer customer insights, and measurable commercial outcomes. You will join a collaborative analytics team that partners closely with internal teams and client stakeholders across digital ...

Head of Analytics and Data Science London , hybrid (2 to 3 days per week) The Company They are a well known, consumer focused organisation operating across multiple business units and partner networks. Despite strong brand recognition, the central team operates with a lean, agile, and entrepreneurial mindset similar … scale up. Data is a key focus area, with significant investment in building a modern, insight driven organisation. Their work spans loyalty programmes, customer engagement, and commercial performance. The Role You will lead the combined Analytics and Data Science function, with responsibility for strategy, delivery, and stakeholder engagement ...

Week In OfficeOutside IR35£400-£520 Per Day Immediate Start The Company They are a data-driven organisation with a strong focus on using analytics to inform commercial and customer-focused decisions. Data and decision sciences play a central role across multiple functions, with close collaboration between analytics, finance and customer engagement teams. The business values robust, well-documented solutions that are actively used by stakeholders. This contract supports ongoing delivery and knowledge transfer within the data function. The Role and Deliverables Take ownership of an existing retention model, ensuring accuracy, reliability and ongoing business adoption. ...

databases, SharePoint, Microsoft 365 sources, SaaS platforms and flat-file sources. Build and maintain ETL/ELT processes to cleanse, transform, validate and structure customer data for analytics and AI use cases. Create Lakehouse and medallion-style data architectures, including raw, curated and reporting-ready layers. Design data … models that support Power BI dashboards, operational reporting, customer analytics and business performance monitoring. Work with Azure services such as Azure Data Factory, Azure Data Lake Storage, Azure SQL, Azure Functions, Azure Key Vault, Azure AI Search and Azure OpenAI where required. Support AI and RAG use cases ...

Senior Engagement Manager - Analytics Consulting London or Leeds £100,000 - £120,000 This is a high impact opportunity to join a growing analytics consulting capability within a global data driven business. You will lead client engagements, shape solutions, and play a key role in building a consulting practice … with clear progression into leadership. The Company They are an established, international organisation specialising in data, analytics and decisioning. They consult with major financial services and fintech clients to solve complex commercial challenges. They are investing in expanding their advisory offering, moving beyond products into end to end consulting. ...