1 to 25 of 85 Customer Analytics Jobs

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. As we expand across the EMEA region we are building a strong, Employee Experience-focused culture around proven leadership and an … This is a fantastic opportunity to join a growing team backed by a global business with over 50,000 employees. We strongly believe great employee experiences lead to great customer experiences. As a Senior Consultant at TTEC Digital, you will lead the design, development, and delivery of enterprise-grade business intelligence solutions using Microsoft Power BI and the broader … leveraged effectively to meet organizational goals. This client-facing role requires a blend of technical expertise, consulting skills, and thought leadership to deliver innovative, data-driven solutions that enhance customer experiences. What You'll Be Doing Lead the end-to-end delivery of Power BI solutions, from requirements gathering and data modelling to dashboard design and deployment, ensuring alignment More ❯

decisions that fuel innovation and operational excellence. Based from our Bristol office working on a hybrid basis (3 days in the office), you'll lead a small team of analytics professionals, ensuring the delivery of actionable insights to optimise product performance, enhance customer experience, and shape the future direction of the business. This role offers the opportunity to … the data culture, and make a tangible impact in a dynamic, fast-paced environment. Key areas of responsibility will include: Strategic leadership Defining and executing a management information and analytics strategy that supports Zellis' business goals. Mentoring and developing a high-performing team of analysts and data specialists, fostering a collaborative and innovative work culture across the Business Units … and Group. Collaborating with executive leadership to identify data opportunities and inform strategic decision-making. Data analytics and insights Analysing financial, customer, product, and operational data to deliver actionable insights that drive performance and revenue growth. Identifying key performance indicators (KPIs) relevant to the software sector, enabling effective tracking of organisational success. Ensuring key metrics are clearly defined. More ❯

decisions that fuel innovation and operational excellence. Based from our Bristol office working on a hybrid basis (3 days in the office), you'll lead a small team of analytics professionals, ensuring the delivery of actionable insights to optimise product performance, enhance customer experience, and shape the future direction of the business. This role offers the opportunity to … the data culture, and make a tangible impact in a dynamic, fast-paced environment. Key areas of responsibility will include: Strategic leadership Defining and executing a management information and analytics strategy that supports Zellis' business goals. Mentoring and developing a high-performing team of analysts and data specialists, fostering a collaborative and innovative work culture across the Business Units … and Group. Collaborating with executive leadership to identify data opportunities and inform strategic decision-making. Data analytics and insights Analysing financial, customer, product, and operational data to deliver actionable insights that drive performance and revenue growth. Identifying key performance indicators (KPIs) relevant to the software sector, enabling effective tracking of organisational success. Ensuring key metrics are clearly defined. More ❯

their goals and critical metrics, and then analyze data to provide actionable recommendations.Our culture is about getting things done iteratively and rapidly, with open feedback and discussion. We believe analytics is a team sport, but we strive for independent decision-making and taking smart risks.Data Scientist's day-to-day activities will include, but not be limited to:- Perform … automate recurring data pull and modeling processes.- Leverage Tableau and Keynote to visualise insights and deliver results in business presentations and dashboards. Minimum Qualifications Relevant background in Strategy & Planning, Analytics, Data Science Stakeholder Management: Outstanding verbal and written communication skills. Strategic thinking and a consultative approach Programming: Professional experience with SQL and Python. Visualisation: Proven experience with Tableau for … data visualisation and dashboard development Prior professional experience in financial products and services Strong experience in Business Analytics and Consulting Preferred Qualifications Proven experience in marketing, advertising, or customer analytics Data handling: Fluency with SQL queries in large and complex fragmented datasets and relational databases. Statistics: Expertise in causal inference modeling and advanced statistical/econometrics models More ❯

Job Description We are seeking a highly skilled and versatile Senior Insight Analyst to join our dynamic and data-driven centralised Analytics department. This role supports the Grosvenor venue business and offers the opportunity to provide innovative customer analytics and actionable insights that support commercial decision-making in areas such as acquisition, CRM, cross-sell strategies, churn … and customer behaviour. This position enables the successful candidate to make a significant impact on our business strategy and customer experience. If you are passionate about data and customer insights and enjoy working in a fast-paced environment, we would love to hear from you. Core responsibilities Customer insights: Interpret and analyse dashboards to identify key … trends, opportunities, and risks across the business. Customer behaviour analysis & modelling: Conduct deep dive analyses on customer behaviour, including geo-demographics, time of day, and transactional data. Investigate retention drivers and develop predictive models to inform improvements. Segmentation analysis & reporting: Develop and maintain customer segmentations to tailor offers and experiences, and develop strategies based on insights, such More ❯

Customer Insights Analyst - Marketing Agency Customer Insights Analyst - Marketing Agency This range is provided by Bodhi. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Bodhi Practice Manager - CRM/CDP & Marketing Technology at Bodhi Resourcing Customer Insight Analyst … specialist agencies under a leading multinational technology group, our mission is to help clients unlock new value across their marketing activity. What you’ll do We’re seeking a Customer Insight Analyst to deliver data-driven marketing insights that help our clients make smarter decisions. You’ll work closely with client teams to interpret performance data, uncover trends, and … present actionable recommendations that enhance marketing strategy and outcomes. Key responsibilities: Collaborate with client and internal teams to define analytical approaches that solve specific marketing challenges. Analyse customer and campaign data to surface meaningful insights. Present findings in a clear, engaging way to both technical and non-technical stakeholders. Contribute to client meetings and workshops, offering strategic insight grounded More ❯

Exciting opportunity to join a sports-focused organisation , delivering best-practice analytics and BI solutions for their clients. THE ROLE AND RESPONSIBILITIES: Conduct data audits, develop strategies , and ensure data quality. Build, deploy, and manage Power BI/Looker dashboards . Work with SQL, Python, and cloud platforms (GCP, Azure) . Create a single customer view and deliver … in data visualisation , via tools such as Tableau, Power BI etc. Ability to interpret business and marketing insights . Confident communication and stakeholder management . Experience working with Google Analytics data. Experience in advanced customer analytics, segmentations, lifetime value models, clustering . #J-18808-Ljbffr More ❯

Job Description We are seeking a highly skilled and versatile Senior Insight Analyst to join our dynamic and data-driven centralised Analytics department. This role supports the Grosvenor venue business and provides the opportunity to deliver innovative customer analytics and actionable insights that inform commercial decisions, including acquisition, CRM, cross-sell strategies, churn, and customer behaviour. … The successful candidate will significantly impact our business strategy and customer experience. If you are passionate about data and customer insights and thrive in a fast-paced environment, we would love to hear from you. Core responsibilities Customer insights: Interpret and analyse dashboards to identify key trends, opportunities, and risks across the business. Customer behaviour analysis … modelling: Conduct deep dive analyses on customer behaviour, including geo-demographics, transactional data, and time of day. Investigate drivers of retention and develop predictive models to inform improvements. Segmentation analysis & reporting: Develop and maintain customer segmentations to tailor offers and experiences. Use insights to develop strategies such as cross-sell criteria and success frameworks. Venue & Channel Analytics More ❯

Job Title Specialist Retail Customer Analyst Logistics Contract length: 6 months Day rate: £400-£450 (Outside IR35) Location: Hybrid-2 days/week in London office Start date: Flexible (within the next month) The Context You'll embed within a leading retail/FMCG organisation that treats consumer insight as its competitive edge. Your analyses will shape loyalty programmes … promotional strategies and product assortments to maximise retention, basket size and lifetime value. Role Overview As a Specialist Retail Customer Analyst, you'll own end-to-end customer analytics: extracting and modelling sales and behavioural data, building dashboards and presenting actionable consumer insights to cross-functional teams. Key Responsibilities Develop customer segmentation, CLV and propensity models … engagement metrics Translate complex analyses into clear recommendations for marketing, e-commerce and executive stakeholders Partner with data engineering and commercial teams to operationalise insights Must-Haves 3+ years' customer-insights or analytics experience in retail/FMCG Bachelor's or Master's in a quantitative discipline (e.g., Economics, Statistics, Data Science) Expert SQL skills and proficiency in More ❯

Job Title Specialist Retail Customer Analyst Logistics Contract length: 6 months Day rate: £400-£450 (Outside IR35) Location: Hybrid-2 days/week in London office Start date: Flexible (within the next month) The Context You'll embed within a leading retail/FMCG organisation that treats consumer insight as its competitive edge. Your analyses will shape loyalty programmes … promotional strategies and product assortments to maximise retention, basket size and lifetime value. Role Overview As a Specialist Retail Customer Analyst, you'll own end-to-end customer analytics: extracting and modelling sales and behavioural data, building dashboards and presenting actionable consumer insights to cross-functional teams. Key Responsibilities Develop customer segmentation, CLV and propensity models … engagement metrics Translate complex analyses into clear recommendations for marketing, e-commerce and executive stakeholders Partner with data engineering and commercial teams to operationalise insights Must-Haves 3+ years' customer-insights or analytics experience in retail/FMCG Bachelor's or Master's in a quantitative discipline (e.g., Economics, Statistics, Data Science) Expert SQL skills and proficiency in More ❯

Lead Analyst - New Customer Analytics Location: London Closing Date: Tuesday 12 November 2024 Job Description We are seeking a Lead Analyst for New Customer Analytics to join our team in London. This role involves leading analytical efforts to support customer acquisition strategies within the credit card business. The successful candidate will oversee the development and … delivery of analytical projects, support strategy development, and ensure compliance with regulatory standards. Responsibilities Lead and oversee analytical work supporting new customer acquisition. Implement business strategies and provide actionable insights to optimize marketing activities. Support acquisition strategy development, including reporting and managing external queries. Provide insights and recommendations to benefit the business through analysis and forecasting. Ensure all activities More ❯

analyze results using statistical techniques, and provide actionable recommendations for the business. Build clear and insightful reports to help stakeholders understand the performance of key business areas. Support the analytics team in building capabilities for self-service reporting and analysis. Identify and define new process improvement opportunities. Engage proactively with key stakeholders to leverage data for strategic decision-making. … Collaborate with the wider Digital and Customer Analytics teams to support cross-team initiatives. Support the evolution of tracking to ensure best-in-class measurement of our website and app. Share insights and collaborate across the broader analytics community at Kingfisher. Required Skills & Experience: Experience working in a Digital Analytics/data environment. Proficiency with digital … analytics tools (e.g., Google Analytics or equivalent). Experience with visualization tools (e.g., Looker Studio, Power BI or equivalent). Experience with SQL environments (e.g., BigQuery, Databricks or equivalent). Strong analytical skills with the ability to draw concise insights from multiple data sets. Excellent stakeholder engagement and collaboration skills. Ability to manage multiple projects concurrently. Inquisitive problem More ❯

Data Scientist - Marketing/Customer Analytics Reading – Hybrid (3x per week in office) Up to £60,000 + Benefits About the Role A leading research and insights company is looking for a Data Scientist to join their growing team. With a strong focus on data-driven decision-making, they help brands across entertainment, tech, sports, and consumer goods … proven track record of delivering impactful projects. Strong statistical and machine learning expertise, with the ability to apply and evaluate various algorithms. Proficiency in Python (Pandas), SQL, and data analytics tools. Experience deploying and evaluating ML models in production environments. Ability to interpret complex datasets, drawing meaningful insights to drive business decisions. Strong communication skills, with experience in managing … as Mathematics, Statistics, Economics, Psychology, Sociology, Physics, Engineering, or Computer Science (Master’s or PhD is a plus). Interest or experience in TV viewing data, media, or marketing analytics is beneficial but not essential. If this role looks of interest, please reach out to Joseph Gregory. More ❯

Data Scientist - Marketing/Customer Analytics London/Reading– Hybrid (2 days in London, 1 day in Reading) (Flexi Hours) Up to £60,000 + Benefits About the Role A leading research and insights company is looking for a Data Scientist to join their growing team. With a strong focus on data-driven decision-making, they help brands … proven track record of delivering impactful projects. Strong statistical and machine learning expertise, with the ability to apply and evaluate various algorithms. Proficiency in Python (Pandas), SQL, and data analytics tools. Experience deploying and evaluating ML models in production environments. Ability to interpret complex datasets, drawing meaningful insights to drive business decisions. Strong communication skills, with experience in managing … as Mathematics, Statistics, Economics, Psychology, Sociology, Physics, Engineering, or Computer Science (Master’s or PhD is a plus). Interest or experience in TV viewing data, media, or marketing analytics is beneficial but not essential. If this role looks of interest, please reach out to Joseph Gregory. More ❯

Data Scientist - Marketing/Customer Analytics London/Reading– Hybrid (2 days in London, 1 day in Reading) (Flexi Hours) Up to £60,000 + Benefits About the Role A leading research and insights company is looking for a Data Scientist to join their growing team. With a strong focus on data-driven decision-making, they help brands … proven track record of delivering impactful projects. Strong statistical and machine learning expertise, with the ability to apply and evaluate various algorithms. Proficiency in Python (Pandas), SQL, and data analytics tools. Experience deploying and evaluating ML models in production environments. Ability to interpret complex datasets, drawing meaningful insights to drive business decisions. Strong communication skills, with experience in managing … as Mathematics, Statistics, Economics, Psychology, Sociology, Physics, Engineering, or Computer Science (Master’s or PhD is a plus). Interest or experience in TV viewing data, media, or marketing analytics is beneficial but not essential. If this role looks of interest, please reach out to Joseph Gregory. More ❯

Inclusive culture and career growth opportunities Global IT Organization which collaborates across U.S., Canada, Europe and Australia Challenging, collaborative, and team-based environment What you will do Enterprise Data & Analytics thrives on strong relationships with our business partners and working diligently to address their needs which support TJX growth and operational stability. On this tightly knit and fast-paced … As a Lead Test Data Engineer at TJX, you will work with a team that partners with the C360 product management team and delivers products for one or more customer analytics product teams. We seek passionate testers with expertise Leading team, designing, developing, and maintaining data quality solutions. The ideal candidate should have strong expertise in ETL framework … collaborative team player. Ability to work with cross-functional teams, adapt to evolving business needs, and effectively manage shifting priorities. Key Skills (Nice to Have's): Prior experience in Customer Analytics, Retail, or E-commerce domains. Familiarity with data governance policies and data compliance frameworks (GDPR, CCPA, etc.). Exposure to API Platforms like Apigee, Dell Boomi, Postman More ❯

Role: Customer Insight Analyst Location: Leeds, LS15 (with hybrid working after completion of training) Salary: £38,000 - £45,000 per annum DOE, plus up to a 10% annual bonus and extensive benefits Contract type: Permanent Employment type: Full time Working hours: Monday – Friday 37.5 hours, with core hours operating from 9.30am-4pm Do you want to work for the … through to delivery. We’re looking for a commercially minded analyst with strong SQL and Tableau skills, and proven experience turning data into meaningful insight for marketing, growth, or customer strategy teams. You’ll play a central role in translating customer data into actionable marketing and commercial strategies—supporting campaign targeting, customer segmentation, and insight-driven decision … Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases 25% Discount on Pharmacy2U Private Online Doctor Services What you’ll be doing? Deliver actionable insight to support customer acquisition, retention, and growth strategies Build and maintain a scalable Single Customer View (SCV) integrating CRM, transaction, and engagement data Develop segmentation models based on lifecycle, engagement, and More ❯

active users worldwide. The business partners with hundreds of leading global brands across retail, technology, food delivery, and travel, offering exclusive digital experiences and offers to a highly engaged customer base. As part of ongoing growth across data and analytics, the Senior Insight Analyst will join a growing analytics function, working closely with commercial teams, data engineering … and data science to deliver actionable insights across customer behaviour, marketing performance, and strategic growth opportunities. The Role This is a hands-on analytical role combining customer analytics, data science, and strategic insight. You'll take ownership across a blend of traditional customer analytics and more advanced statistical modelling projects, supporting fast feedback loops across … churn, forecasting, and member engagement. The role offers scope to grow into either a strong individual contributor role or people leadership position as the function scales. Key Responsibilities Analyse customer behaviour across the platform to support commercial growth and marketing optimisation. Deliver pre- and post-campaign analysis, segmentation work, and ongoing performance tracking. Build and deploy statistical models such More ❯

Social network you want to login/join with: Senior Commercial Analytics Consultant, Brighton Client: Graduate Recruitment Bureau Location: Brighton, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: bb5841e60c30 Job Views: 8 Posted: 22.06.2025 Expiry Date: 06.08.2025 Job Description: A global consultancy heavily invested in digital innovation, with a successful analytics and AI division. … Trillion Trees Movement," aiming to plant 20 million trees, switch to renewable energy, and transition to electric vehicles. They believe data can drive a better world, using AI and analytics to help clients improve sustainability and combat climate change. Recognized as one of Ethisphere's "World's Most Ethical Companies" for nine consecutive years, they set a benchmark in … ethical behavior. The Role Within the Digital & Customer Analytics team, you will collaborate with industry leaders, deliver presentations, and work under tight deadlines. Your responsibilities may include: Using data analytics and modeling to assess marketing impact and optimize revenue, margins, and costs. Evaluating promotional activities, advertising campaigns, and sales strategies through data analysis and statistical modeling. Analyzing More ❯

days a week) Up to £80,000 We are working with ahousehold fashion brand. They are on the lookout for a Principal Data Scientist to join its growing Data & Analytics team. With a presence across a thriving eCommerce platform, mobile app, and 300+ retail stores, this is your chance to join an exciting team. As Principal Data Scientist, you … ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart of every customer interaction. The Role: Lead, mentor, and grow a team of Data Scientists and Analysts focused on customer and marketing use cases. Build and … deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage advanced analytics to understand customer behaviour and optimise marketing spend and engagement. Ensure data quality and scalable infrastructure for marketing and customer More ❯

days a week) Up to £80,000 We are working with ahousehold fashion brand. They are on the lookout for a Principal Data Scientist to join its growing Data & Analytics team. With a presence across a thriving eCommerce platform, mobile app, and 300+ retail stores, this is your chance to join an exciting team. As Principal Data Scientist, you … ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart of every customer interaction. The Role: Lead, mentor, and grow a team of Data Scientists and Analysts focused on customer and marketing use cases. Build and … deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage advanced analytics to understand customer behaviour and optimise marketing spend and engagement. Ensure data quality and scalable infrastructure for marketing and customer More ❯

days a week) Up to £80,000 We are working with ahousehold fashion brand. They are on the lookout for a Principal Data Scientist to join its growing Data & Analytics team. With a presence across a thriving eCommerce platform, mobile app, and 300+ retail stores, this is your chance to join an exciting team. As Principal Data Scientist, you … ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart of every customer interaction. The Role: Lead, mentor, and grow a team of Data Scientists and Analysts focused on customer and marketing use cases. Build and … deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage advanced analytics to understand customer behaviour and optimise marketing spend and engagement. Ensure data quality and scalable infrastructure for marketing and customer More ❯

catapulting brand recognition across both local and international markets. The momentum is real, and it's only just beginning. At the heart of it all? A fierce commitment to customer wellbeing. They're leading the way in creating a safe, enjoyable, and responsible betting environment-because entertainment should never come at the cost of care. No suits. No corporate … a data-driven analyst who's passionate about enhancing user experiences, driven by insight, and thrives on turning data into action. If you love finding the sweet spot where customer delight meets business growth-this role is for you. What you'll be doing: Be a Strategic Collaborator - Work hand-in-hand with product teams, both in-house and … external, to uncover and prioritise impactful opportunities to elevate the customer experience. Test, Learn, Win - Champion A/B testing with precision, zeroing in on metrics that deliver real value. Measure What Matters - Define key metrics and KPIs that tell the story of our digital journeys-and guide smarter decisions. Make Data Beautiful - Design powerful dashboards that shine a More ❯

and AI services. We are seeking a highly skilled and experienced Data Science Consultant to join our team. The ideal candidate will have a strong background in data science, analytics, IT consulting, and domain expertise in financial services. As a Data Science Consultant, you will work closely with clients to understand their business challenges, design and implement data-driven … compliance, will be a critical asset. #LI-DNI Responsibilities Support financial services clients with the definition and implementation of their AI strategy, focusing on areas such as risk management, customer analytics and operational efficiency Implement and oversee AI governance frameworks, with an emphasis on regulatory compliance (e.g., Basel III, GDPR) and ethical AI principles Ideate, design and implement … AI-enabled solutions for financial services use cases, such as credit scoring, fraud detection, customer segmentation and predictive modeling Lead the process of taking AI/ML models from development to production, ensuring robust MLOps practices tailored to financial data environments Monitor and manage model performance, including addressing issues related to explainability, data drift and model drift in financial More ❯

and AI services. We are seeking a highly skilled and experienced Data Science Consultant to join our team. The ideal candidate will have a strong background in data science, analytics, IT consulting, and domain expertise in financial services. As a Data Science Consultant, you will work closely with clients to understand their business challenges, design and implement data-driven … compliance, will be a critical asset. #LI-DNI Responsibilities Support financial services clients with the definition and implementation of their AI strategy, focusing on areas such as risk management, customer analytics and operational efficiency Implement and oversee AI governance frameworks, with an emphasis on regulatory compliance (e.g., Basel III, GDPR) and ethical AI principles Ideate, design and implement … AI-enabled solutions for financial services use cases, such as credit scoring, fraud detection, customer segmentation and predictive modeling Lead the process of taking AI/ML models from development to production, ensuring robust MLOps practices tailored to financial data environments Monitor and manage model performance, including addressing issues related to explainability, data drift and model drift in financial More ❯