1 to 25 of 35 Customer Analytics Jobs

Customer Analytics Manager £40,000-£50,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation The Role As Customer Analytics Manager, you’ll sit within the CRO & Data team, working closely with CRM, Marketing, Trading, and Tech teams to ensure customer data ...

Customer Analytics Manager (Contract) £400 per day (Outside IR35) 3-month Contract London Hybrid - 4 days in the office (Mon-Thurs) This short-term contract offers the opportunity to take ownership of pricing and customer analytics within a highly consumer-focused environment. You will work hands … with data to influence commercial decisions, operating at pace within a business where customer behaviour and pricing performance are critical. The Company They are a well-established, consumer-facing organisation operating at scale within a fast-moving B2C environment. Customer experience, pricing strategy and data-driven decision making ...

Commercial Analytics & Pricing Consultant - £560pd - Inside IR35 - Initial 3 month Contract Shepherd's Bush, London (4 days onsite) £560 per day - Inside IR35 Initial 3-month contract with strong extension potential Technical Skills: Advanced SQL, Power BI and/or Tableau We're partnering with a leading consumer-facing … business to appoint an Interim Commercial Analytics and Pricing Consultant. This is a highly visible role sitting at the intersection of pricing, customer analytics, commercial performance and business intelligence. You'll work closely with senior stakeholders across multiple territories to drive better pricing decisions, optimise customer ...

Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial … technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools ...

Title: Managing Consultant - Customer Data Analytics/Data Science Salary: £77,000-£88,000 + ~£8,000 bonus Location: Hybrid (UK-based) Employment Type: Permanent About the Role We're partnering with a global consultancy at the intersection of data, AI, and design to appoint a Managing Consultant … Customer Data Analytics/Data Science. This role is ideal for a data leader who combines strong analytics expertise with the ability to inspire teams and shape client success. You'll lead customer analytics and Generative AI projects, develop people, and contribute to business growth ...

leading FinTech client are looking for a talented and motivated individual to lead the transformation of their contact centre into an AI powered customer insight and operational excellence function. You'll be responsible for rolling out and optimising Agentic AI capabilities across a 500+s seat contact centre to improve … customer experience, automation, operational efficient, insight generation, and cost reduction. This is a newly created role for a growing organisation, at the cutting edge of technology. A brilliant opportunity! The following skills/experience is essential: Previous experience in Customer Analytics, Contact Centre Insight, or Operational Transformation. ...

hiring a Customer Selections & Analytics Consultant for a long-established UK insurance business that's continuing to invest in its customer analytics and marketing capability . This is a hands-on SQL role focused on campaign targeting and performance analysis , sitting in a team that directly … across business, home, motor and pet insurance . Data is central to how they grow and retain customers, with a strong focus on improving customer value and engagement through smarter targeting and insight . The role You'll sit within a team of SQL-driven analysts responsible for: Building ...

Reports to : Head of Customer Analytics About Us The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party-political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit … additional brands echo the existing business ethos and allow for increased audiences and a further strategic diversification of revenue streams. Job Purpose As a Customer Data Analyst, you will support the Customer Analytics team by applying analytical thinking and data-led approaches to better understand customer ...

Analytics Manager Permanent | Up to £85,000 | (1-2 days/week in office) hour commute from London Waterloo The role A leading UK Consumer Business is hiring a Customer Analytics Manager to join their Customer & Data team. You'll deliver analysis and insights that shape … strategy, improve customer experience, and drive revenue across the business. What you'll do Lead analysis across customer understanding, Loyalty, and marketing performance Manage the team's backlog and priorities Run complex analysis, and turn findings into clear recommendations Coach and develop a team of analysts Translate messy ...

continue to evolve and grow, we are investing heavily in digital transformation and SaaS-enabled innovation to strengthen our market position, enhance customer experience, and unlock future growth opportunities. PURPOSE OF ROLE: We are seeking a commercially driven and strategically minded Commercial Product & Software Director with strong expertise … SaaS, digital transformation, and technology-led growth. This is a commercially focused leadership role, partnering across Sales, Product, Customer Success, Finance, and Operations to drive growth, scalability, customer value, and operational performance. Working closely with the CEO and executive leadership team, you will shape IMSERV's SaaS ...

Senior Data Analyst London - hybrid 3x a week Up to £75,000 This is a high-impact analytics role for someone who wants to influence commercial decision-making at scale. You will sit close to senior leadership, working on insight-led projects that directly shape strategy across customer … consumer-focused organisation that has undergone significant digital and data transformation in recent years. Backed by private equity, they continue to invest heavily in analytics as a core driver of growth. Their data function is well established, highly regarded in the market, and recognised for delivering commercially impactful insight. ...

Senior Data Analyst London (Hybrid) Up to 80k This is a high-impact analytics role where you will shape commercial strategy across international markets. You will move beyond standard reporting to deliver meaningful insights that influence senior decision-making, with clear ownership of projects and the opportunity to work … wide range of stakeholders. The Company They are a well-established, consumer-focused organisation operating at scale across multiple markets. With a strong customer base and a growing analytics capability, they are investing in data to drive smarter commercial decisions. The business has access to a rich ...

Manchester | Hybrid (2 days per week) A growing business is looking for a Senior Data & Insights Analyst to join their customer analytics team. The Role You’ll sit within the customer analytics function, focusing on understanding and optimising the customer journey from initial enquiry through … insight-driven, with a strong emphasis on storytelling, stakeholder engagement, and driving business decisions through data. Key responsibilities include: Analysing the end-to-end customer journey to identify opportunities and friction points Reporting on sales funnel performance, including conversions and drop-offs Evaluating marketing performance across channels, including ...

Digital Analytics Manager Job Type: Permanent Salary: DOE + bonus Location: Reading – Hybrid 1 -2 days a week In Office Consultant: Mags Rendle #loveyourjob The Company Move your career forward and embark on a career within this high-profile brand. DRC are working with a highly successful retail business … opportunity to be a part of this inspiring and talented new team whilst working in a brand-new role. The Role As a Digital Analytics Manager, you’ll play a key role in helping shape how we use data to improve customer experience and drive commercial performance across ...

Customer Analyst £45,000–£50,000 + Bonus Stratford-upon-Avon (Hybrid – 1x Day a Week in Office) If you’re a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team … business investing heavily in customer data + marketing capability. The Company You’ll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they’re in the middle of a major data transformation, with new platforms, better access to customer ...

plays a central role in shaping commercial decisions. You will have real ownership, strong senior stakeholder exposure, and the opportunity to influence how marketing analytics evolves as the business scales. The Company They are a well-established premium retailer with a strong heritage and a reputation for quality, long … ideas and insight are valued. The Role You will sit within the Digital and Growth function, acting as the dedicated Marketing Analyst supporting CRM, customer growth and wider marketing optimisation. Key responsibilities include: Analysing CRM performance across email, SMS and direct mail campaigns Supporting customer acquisition and paid ...

retail business at a pivotal stage in its Data Science and AI transformation. With a new loyalty programme launching and significant investment into customer analytics, the business is building a scalable Data Science capability focused on real commercial impact THE COMPANY This established UK retail brand is investing … heavily across Data Science, analytics, and AI as part of a wider business transformation. The organisation is moving away from ad-hoc analytics and building a modern Data Science function capable of supporting customer personalisation, forecasting, and smarter commercial decision-making at scale. The culture is collaborative ...

Marketing Analyst London - hybrid - 4 per week onsite Up to £65,000 This is an exciting opportunity to take on a senior, high impact analytics role combining hands on customer and marketing analytics with the chance to shape thinking around measurement and effectiveness. You will work with … consumer facing brands better understand their audiences and improve campaign performance. Their work brings together data, marketing, and technology to deliver targeted communications, richer customer insights, and measurable commercial outcomes. You will join a collaborative analytics team that partners closely with internal teams and client stakeholders across digital ...

Senior Consulting Manager Leeds (Hybrid – 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage … growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic ...

Senior Consulting Manager London (Hybrid – 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage … growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic ...

month fixed term contract This is a newly created, high impact role sitting at the heart of a major customer growth transformation. You will shape how personalisation is designed and delivered across the customer lifecycle, directly supporting a strategic ambition to drive market share growth through data, analytics, martech and AI. The Role You will own the personalisation strategy across the customer lifecycle, operating at the intersection of CRM activation, data science and digital product. Define how customer data is used to deliver personalised experiences at scale Translate behavioural and frequency data into clear segmentation ...

hiring a Senior Engagement Manager to join a growing analytics consulting function within a global data and insights organisation. This is a key leadership role focused on delivering high-impact projects for clients across banking, fintech, and payments . You'll operate as a trusted advisor to senior stakeholders … leading complex engagements end-to-end and helping shape how analytics drives commercial outcomes across client organisations. Leeds - Hybrid with UK travel £110k-£120k The company A global data and analytics business with deep expertise across risk, fraud, identity, and customer insight. The consulting arm is expanding ...

hiring a Senior Engagement Manager to join a growing analytics consulting function within a global data and insights organisation. This is a key leadership role focused on delivering high-impact projects for clients across banking, fintech, and payments . You'll operate as a trusted advisor to senior stakeholders … leading complex engagements end-to-end and helping shape how analytics drives commercial outcomes across client organisations. Leeds - Hybrid with UK travel £110k-£120k The company A global data and analytics business with deep expertise across risk, fraud, identity, and customer insight. The consulting arm is expanding ...

London (Hybrid, 3 days per week) Up to £70,000 This is an opportunity to join a fast growing, digital first organisation where product analytics plays a central role in shaping customer experience and commercial outcomes. You will be embedded within a product focused environment, partnering closely with … impact initiatives. The Company They are a modern, technology driven business operating at scale within a highly regulated industry. With a strong focus on customer outcomes and innovation, they invest heavily in data and analytics to support product development and strategic growth. The organisation values autonomy, collaboration ...

forecast the economic value of our products. You will work across our acquiring and business account products to keep our valuation, unit economics, and customer lifetime value models grounded in how merchants actually behave. Your work will inform pricing, segmentation, and investment decisions taken at the most senior levels … yourself, then structure how to solve them through rigorous analysis, testing, and collaboration with product, finance, growth, and credit. Whether you are rebuilding a customer lifetime value forecast for the business account, pressure-testing the assumptions behind a pricing change in acquiring, or designing the analytical framework ...