17 of 17 Customer Analytics Jobs

Senior Customer Analytics & AI Transformation Manager Lead AI-Powered Customer Transformation We're partnering with an ambitious, customer-focused organisation investing heavily in AI, automation, customer analytics, and digital transformation across its customer operations function. This is a unique opportunity to play … role in transforming a large-scale contact centre environment through the adoption of Conversational AI, chatbots, speech analytics, sentiment analysis, customer insight, and intelligent automation. The Role Working across Customer Operations, Technology, Product, and Data teams, you'll help shape and deliver an AI-first customer ...

Analytics Manager (Customer Analytics & CRM) £550- £600pd via Umbrella Mostly remote, 2 days per month onsite/Hampshire A leading Retail organisation is looking for an experienced Analytics Manager to join their Customer & Data function and lead a team of analysts driving customer, CRM and commercial insight across the business. You'll take ownership of a team of 4 Analysts, helping shape the future of customer analytics, CRM performance and data-driven decision making. The Role Lead, coach and develop a team of 4 Analysts Build and mature the analytics ...

fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. We are looking for a Customer Success Team Leader to lead, coach and develop a high-performing Customer Success team (around two to three CSMs) operating with … first, outcome-led approach with our Technology Division. This is a player-coach role combining people leadership with ownership of strategic customer relationships. You will be responsible for translating our Customer Success strategy into consistent execution across your team - helping Customer Success Executives use AI, customer ...

Data Science Consultant | Senior Consultant | Managing Consultant **Data Science & AI Consultancy (Customer Experience Focus)** **Location:** London (Hybrid - minimum 2 days per week in the office) **Salary:** Competitive & Negotiable DOE **Reference:** J13095 Shape the Future of Customer-Focused AI We're working with a leading Data Science & AI consultancy … that's helping some of the world's best-known organisations unlock the value of data and artificial intelligence to create exceptional customer experiences. With opportunities available at **Consultant, Senior Consultant and Managing Consultant** level, this is an exciting opportunity to join a collaborative, innovative and fast-growing team ...

Analytics Manager - Customer & CRM Insights London (2 days onsite per month) | Primarily Remote £550-£600 per day (Umbrella) We're supporting a well-known retail business as they look to appoint an Analytics Manager to lead a high-performing customer analytics team and help drive … organisation. This role offers the opportunity to manage a team of analysts while partnering with marketing, CRM, eCommerce and commercial stakeholders to turn customer data into meaningful business outcomes. What You'll Be Doing Lead and mentor a team of 4 analysts, supporting their development and delivery. Drive ...

Salary: £100K - £120K + bonus Location: London (Hybrid) At Data Idols, we are working with a UK retail brand that is investing heavily in customer data, personalisation, and AI to transform how it engages with millions of customers. Data and machine learning are at the heart of their strategy … driving more relevant customer experiences, personalised marketing, and customer-centric decision-making across the business. They are looking for a Data Science Manager to lead a high-performing team of Data Scientists focused on delivering measurable customer and commercial impact. This is a highly visible leadership role ...

Location: Hybrid - London HQ (Fleet Street) + Remote Department: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive About Kamma Kamma exists to simplify one of the most complex and risky aspects of the housing market, making … equity options aligned to the impact you will have. The Opportunity Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust. We are hiring a Customer Success Manager to join our small ...

Senior Customer Analyst London | Hybrid (3 days office)Up to £80,000 We're working with a fast-growing telecoms business that has undergone significant transformation following PE investment. Over the last 4-5 years, the company has built a highly respected data function spanning Data Governance, BI, Analytics, Data Science, and Digital - and continues to invest heavily in data as a core growth driver. Their analytics team is award-winning and widely recognised in the industry, with continued expansion planned. The Team You'll join a high-performing analytics function reporting into the Head ...

looking for a commercially focused Senior Client Insight Analyst to help shape business decisions through data-driven insight. This role sits within a growing analytics team and focuses on understanding customer value, profitability, retention, growth and acquisition performance. Senior Insight Analyst - What You'll Do Partner with stakeholders … across commercial, product and customer teams to provide actionable insight. Analyse customer behaviour, profitability, lifetime value and retention trends. Identify opportunities to improve commercial performance and customer experience. Translate complex analysis into clear recommendations and business actions. Support strategic projects and help drive data-led decision making. ...

HEAD OF MARKETING ANALYTICS £650 - £750 PER DAY INSIDE IR35 HYBRID (2-3 DAYS IN THE OFFICE - LONDON) 3 MONTH CONTRACT THE COMPANY: A leading global digital business is looking for an experienced Head of Marketing Analytics to join their Customer Analytics function. This … future of marketing measurement, working with senior stakeholders to influence media investment, commercial strategy, and business growth. THE ROLE: You will lead the marketing analytics workstream, taking ownership of the organisation's Marketing Mix Modelling (MMM) strategy while driving best practice across marketing effectiveness, experimentation, and incrementality measurement. Working ...

extraction. Create deterministic problems with reproducible answers: avoid stochastic elements or require fixed random seeds for exact reproducibility. Base problems on real business challenges: customer analytics, risk assessment, fraud detection, forecasting, optimization, and operational efficiency. Design end-to-end problems spanning the complete data science pipeline (data ingestion ...

extraction. Create deterministic problems with reproducible answers: avoid stochastic elements or require fixed random seeds for exact reproducibility. Base problems on real business challenges: customer analytics, risk assessment, fraud detection, forecasting, optimization, and operational efficiency. Design end-to-end problems spanning the complete data science pipeline (data ingestion ...

extraction. Create deterministic problems with reproducible answers: avoid stochastic elements or require fixed random seeds for exact reproducibility. Base problems on real business challenges: customer analytics, risk assessment, fraud detection, forecasting, optimization, and operational efficiency. Design end-to-end problems spanning the complete data science pipeline (data ingestion ...

extraction. Create deterministic problems with reproducible answers: avoid stochastic elements or require fixed random seeds for exact reproducibility. Base problems on real business challenges: customer analytics, risk assessment, fraud detection, forecasting, optimization, and operational efficiency. Design end-to-end problems spanning the complete data science pipeline (data ingestion ...

extraction. Create deterministic problems with reproducible answers: avoid stochastic elements or require fixed random seeds for exact reproducibility. Base problems on real business challenges: customer analytics, risk assessment, fraud detection, forecasting, optimization, and operational efficiency. Design end-to-end problems spanning the complete data science pipeline (data ingestion ...

will play a key role in turning complex data into clear, commercially valuable insights while gaining exposure to cutting edge developments in consumer analytics and LLM driven data. The Company They are a specialist data and analytics business focused on understanding how advertising influences real world consumer behaviour. … encouraged. You will work closely with senior leadership and technical teams across multiple locations. The Role You will sit at the intersection of analytics, research and client insight, working across campaign effectiveness and bespoke analytical projects. Key responsibilities include: Analyse large scale behavioural datasets to uncover patterns, trends ...

layers of bureaucracy, this role is worth a conversation. What you'll be doing Build production machine learning models from scratch. Develop pricing and customer behaviour models. Improve existing Lifetime Value (LTV) models. Deploy models into production using Python. Work across pricing, marketing, claims and customer analytics. Analyse … with technical and non-technical stakeholders. A naturally curious person who enjoys learning new technologies. Nice to have Insurance, financial services or pricing experience. Customer behaviour modelling. MLOps exposure. Databricks. Azure Why join? Genuine greenfield environment. High level of ownership from day one. Work directly with senior leadership. Opportunity ...