23 of 23 Customer Analytics Jobs

Customer Analytics Manager £45,000-£55,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation The Role As Customer Analytics Manager, you'll sit within the CRO & Data team, working closely with CRM, Marketing, Trading, and Tech teams to ensure customer data ...

Customer Analytics Manager (Contract) £400 per day (Outside IR35) 3-month Contract London Hybrid - 4 days in the office (Mon-Thurs) This short-term contract offers the opportunity to take ownership of pricing and customer analytics within a highly consumer-focused environment. You will work hands … with data to influence commercial decisions, operating at pace within a business where customer behaviour and pricing performance are critical. The Company They are a well-established, consumer-facing organisation operating at scale within a fast-moving B2C environment. Customer experience, pricing strategy and data-driven decision making ...

leading FinTech client are looking for a talented and motivated individual to lead the transformation of their contact centre into an AI powered customer insight and operational excellence function. You'll be responsible for rolling out and optimising Agentic AI capabilities across a 500+s seat contact centre to improve … customer experience, automation, operational efficient, insight generation, and cost reduction. This is a newly created role for a growing organisation, at the cutting edge of technology. A brilliant opportunity! The following skills/experience is essential: Previous experience in Customer Analytics, Contact Centre Insight, or Operational Transformation. ...

hiring a Customer Selections & Analytics Consultant for a long-established UK insurance business that's continuing to invest in its customer analytics and marketing capability . This is a hands-on SQL role focused on campaign targeting and performance analysis , sitting in a team that directly … across business, home, motor and pet insurance . Data is central to how they grow and retain customers, with a strong focus on improving customer value and engagement through smarter targeting and insight . The role You'll sit within a team of SQL-driven analysts responsible for: Building ...

Analytics Manager Permanent | Up to £85,000 | (1-2 days/week in office) hour commute from London Waterloo The role A leading UK Consumer Business is hiring a Customer Analytics Manager to join their Customer & Data team. You'll deliver analysis and insights that shape … strategy, improve customer experience, and drive revenue across the business. What you'll do Lead analysis across customer understanding, Loyalty, and marketing performance Manage the team's backlog and priorities Run complex analysis, and turn findings into clear recommendations Coach and develop a team of analysts Translate messy ...

continue to evolve and grow, we are investing heavily in digital transformation and SaaS-enabled innovation to strengthen our market position, enhance customer experience, and unlock future growth opportunities. PURPOSE OF ROLE: We are seeking a commercially driven and strategically minded Commercial Product & Software Director with strong expertise … SaaS, digital transformation, and technology-led growth. This is a commercially focused leadership role, partnering across Sales, Product, Customer Success, Finance, and Operations to drive growth, scalability, customer value, and operational performance. Working closely with the CEO and executive leadership team, you will shape IMSERV's SaaS ...

Senior Data Analyst London - hybrid 3x a week Up to £75,000 This is a high-impact analytics role for someone who wants to influence commercial decision-making at scale. You will sit close to senior leadership, working on insight-led projects that directly shape strategy across customer … consumer-focused organisation that has undergone significant digital and data transformation in recent years. Backed by private equity, they continue to invest heavily in analytics as a core driver of growth. Their data function is well established, highly regarded in the market, and recognised for delivering commercially impactful insight. ...

Senior Data Analyst London (Hybrid) Up to 80k This is a high-impact analytics role where you will shape commercial strategy across international markets. You will move beyond standard reporting to deliver meaningful insights that influence senior decision-making, with clear ownership of projects and the opportunity to work … wide range of stakeholders. The Company They are a well-established, consumer-focused organisation operating at scale across multiple markets. With a strong customer base and a growing analytics capability, they are investing in data to drive smarter commercial decisions. The business has access to a rich ...

retail business at a pivotal stage in its Data Science and AI transformation. With a new loyalty programme launching and significant investment into customer analytics, the business is building a scalable Data Science capability focused on real commercial impact THE COMPANY This established UK retail brand is investing … heavily across Data Science, analytics, and AI as part of a wider business transformation. The organisation is moving away from ad-hoc analytics and building a modern Data Science function capable of supporting customer personalisation, forecasting, and smarter commercial decision-making at scale. The culture is collaborative ...

Marketing Analyst London - hybrid - 4 per week onsite Up to £65,000 This is an exciting opportunity to take on a senior, high impact analytics role combining hands on customer and marketing analytics with the chance to shape thinking around measurement and effectiveness. You will work with … consumer facing brands better understand their audiences and improve campaign performance. Their work brings together data, marketing, and technology to deliver targeted communications, richer customer insights, and measurable commercial outcomes. You will join a collaborative analytics team that partners closely with internal teams and client stakeholders across digital ...

Senior Consulting Manager London (Hybrid - 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage … growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic ...

Senior Consulting Manager Leeds (Hybrid - 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage … growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic ...

hiring a Senior Engagement Manager to join a growing analytics consulting function within a global data and insights organisation. This is a key leadership role focused on delivering high-impact projects for clients across banking, fintech, and payments . You'll operate as a trusted advisor to senior stakeholders … leading complex engagements end-to-end and helping shape how analytics drives commercial outcomes across client organisations. Leeds - Hybrid with UK travel £110k-£120k The company A global data and analytics business with deep expertise across risk, fraud, identity, and customer insight. The consulting arm is expanding ...

hiring a Senior Engagement Manager to join a growing analytics consulting function within a global data and insights organisation. This is a key leadership role focused on delivering high-impact projects for clients across banking, fintech, and payments . You'll operate as a trusted advisor to senior stakeholders … leading complex engagements end-to-end and helping shape how analytics drives commercial outcomes across client organisations. Leeds - Hybrid with UK travel £110k-£120k The company A global data and analytics business with deep expertise across risk, fraud, identity, and customer insight. The consulting arm is expanding ...

London (Hybrid, 3 days per week) Up to £70,000 This is an opportunity to join a fast growing, digital first organisation where product analytics plays a central role in shaping customer experience and commercial outcomes. You will be embedded within a product focused environment, partnering closely with … impact initiatives. The Company They are a modern, technology driven business operating at scale within a highly regulated industry. With a strong focus on customer outcomes and innovation, they invest heavily in data and analytics to support product development and strategic growth. The organisation values autonomy, collaboration ...

genuine inflection point in its Data and AI journey. You will play a key role in moving the organisation from ad-hoc analytics to a scalable, production-led Data Science capability, with clear backing from leadership and real-world use cases already live. The Company They are a large … retail organisation undergoing a significant data and AI transformation. With a new customer loyalty programme launching this year, demand for advanced modelling, forecasting and personalisation is growing quickly. The culture is collaborative, inclusive and pragmatic, with a strong focus on delivering value at pace rather than over-engineering solutions. ...

Role You will work closely with senior commercial leadership in a standalone capacity, owning analysis end to end and influencing strategy across marketing, customer and revenue performance. Key responsibilities include: Delivering hands on commercial and marketing analysis across multiple data sources and channels Owning attribution analysis to understand where … revenue is generated across digital and offline activity Assessing the impact of marketing spend, including complex channels such as direct mail Analysing customer behaviour, lifetime value and retention to support growth strategies Translating insight into clear, actionable recommendations for non technical stakeholders Partnering with BI and engineering teams ...

Senior Engagement Manager - Analytics Consulting London/Leeds/HYBRID UP TO £120,000 A senior, high-impact role for an analytics consulting leader to shape a growing advisory capability, lead complex client engagements, and deliver measurable commercial outcomes. OVERVIEW A global data, analytics and technology business … building a new UK analytics consulting practice. This is a senior, client-facing role focused on leading analytics-driven engagements, advising senior stakeholders and translating complex data into clear commercial recommendations. The role offers high visibility and strong progression potential as the practice grows. THE COMPANY Our client ...

access to internal subject matter experts where needed Working closely with the commercial and client services team to inform and deliver renewal strategy & leverage customer analytics and metrics Identifying expansion opportunities for additional revenue and cross-functional working to maximise outcomes THE PERSON: Experience in an Account Manager … Client Manager, Client Success Manager, Onboarding Manager, Customer Success Manager or similar client facing role focused on existing clients and renewals Track record working with a SaaS or Tech solution, ideally with consultative services Experience within Insurance, Financial Services or similar industries is desirable but not essential By sending ...

SENIOR ENGAGEMENT MANAGER LONDON/LEEDS/HYBRID UP TO £120,000 This is a senior, high impact role for an analytics consulting leader who wants to shape a growing advisory capability rather than step into a fixed, plug and play position. You will sit at the centre … problem solving, senior stakeholder leadership, and hands on delivery to drive measurable commercial outcomes. ROLES AND RESPONSIBILITIES: The Senior Engagement Manager will: Lead complex, analytics driven consulting engagements from problem definition through to value realisation. Act as the primary senior client contact, building trusted relationships and guiding executive decision ...

state data model and governance framework for a large-scale retail media transformation program. You'll work cross-functionally with commercial, operational, technology, and analytics teams to enhance data integrity and reporting capabilities. Your mission? Establish a scalable "single source of truth" across the retail media ecosystem! Key Responsibilities … navigate complex enterprise system landscapes. Exceptional stakeholder engagement skills across business and technology teams. Preferred Experience: Familiarity with retail, retail media, media, or customer analytics. Experience with CRM systems, reporting, and operational data ecosystems. Exposure to martech/adtech data environments is a plus. Knowledge of GDPR and enterprise ...