1 to 25 of 29 Customer Analytics Jobs

Customer Analytics Manager £40,000-£50,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation The Role As Customer Analytics Manager, you’ll sit within the CRO & Data team, working closely with CRM, Marketing, Trading, and Tech teams to ensure customer data ...

Analytics Manager (Customer Analytics & CRM) £550- £600pd via Umbrella Mostly remote, 2 days per month onsite/Hampshire A leading Retail organisation is looking for an experienced Analytics Manager to join their Customer & Data function and lead a team of analysts driving customer, CRM and commercial insight across the business. You'll take ownership of a team of 4 Analysts, helping shape the future of customer analytics, CRM performance and data-driven decision making. The Role Lead, coach and develop a team of 4 Analysts Build and mature the analytics ...

fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. We are looking for a Customer Success Team Leader to lead, coach and develop a high-performing Customer Success team (around two to three CSMs) operating with … first, outcome-led approach with our Technology Division. This is a player-coach role combining people leadership with ownership of strategic customer relationships. You will be responsible for translating our Customer Success strategy into consistent execution across your team - helping Customer Success Executives use AI, customer ...

Overview Senior Manager, Digital Solutions (EDI/DSOS/Insights) is responsible for leading International digital customer experience initiatives that improve ease of doing business, service efficiency, and data‐driven decision‐making. As part of the Customer Service International team, this role oversees and optimises the satellite systems … that support Deliver Customer Services and external customers, including DSOS, EDI, OCR, SFDC, and Genesys. The role owns the international customer experience narrative, translating business requirements into customer expectations and partnering end to end across Commercial, Customer Service, Supply Chain, Finance, Technology, and external customers ...

Product Owner (Customer Data & Engagement) Location: Reading (Hybrid) Duration: Initial 6 Months Contract Type: Inside IR35 Day Rate Shape the future of customer engagement at Primark. We're looking for a Product Owner to lead a portfolio of customer-facing data products , driving capabilities that enable better … customer understanding, personalisation, engagement, and decision-making across Primark's digital ecosystem. This role sits within our Customer (Digital) domain , with a strong focus on customer data platforms, data lakes, data warehousing, and customer engagement capabilities . You'll own the product roadmap and backlog, translating ...

Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial … technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools ...

Data Science Consultant | Senior Consultant | Managing Consultant **Data Science & AI Consultancy (Customer Experience Focus)** **Location:** London (Hybrid - minimum 2 days per week in the office) **Salary:** Competitive & Negotiable DOE **Reference:** J13095 Shape the Future of Customer-Focused AI We're working with a leading Data Science & AI consultancy … that's helping some of the world's best-known organisations unlock the value of data and artificial intelligence to create exceptional customer experiences. With opportunities available at **Consultant, Senior Consultant and Managing Consultant** level, this is an exciting opportunity to join a collaborative, innovative and fast-growing team ...

Analytics Manager - Customer & CRM Insights London (2 days onsite per month) | Primarily Remote £550-£600 per day (Umbrella) We're supporting a well-known retail business as they look to appoint an Analytics Manager to lead a high-performing customer analytics team and help drive … organisation. This role offers the opportunity to manage a team of analysts while partnering with marketing, CRM, eCommerce and commercial stakeholders to turn customer data into meaningful business outcomes. What You'll Be Doing Lead and mentor a team of 4 analysts, supporting their development and delivery. Drive ...

Responsibilities Lead the International digital customer experience strategy across EDI, DSOS, customer insights, and supporting satellite systems Oversee and optimise the satellite systems supporting Customer Services and external customers Own the International customer experience narrative by translating business requirements into customer expectations Lead the development … prioritisation, and delivery of the digital customer experience capability and technology roadmap Partner end to end with Commercial, Customer Service, Supply Chain, Finance, Technology, and external customers Provide people, virtual team, and cross‐functional leadership Drive governance, adoption, enhancements, and user experience improvements Requirements Bachelor’s degree ...

Data Analyst Hybrid - London - 3x a week in office Salary £45,000 - £60,000 (DOE) This is an opportunity to join a highly regarded analytics and marketing science function within a collaborative agency environment. You will work across a diverse portfolio of clients, gaining exposure to both campaign … customer analytics while developing a well-rounded skillset in a fast-paced setting. The Company They are a customer focused marketing and analytics agency that partners with well-known brands to improve how they understand and engage their audiences. Operating as part of a global network ...

Responsibilities As part of this role, you will be responsible for: Analysing digital marketing performance and customer journeys to identify opportunities to improve customer acquisition, engagement and conversion. Supporting A/B and multivariate testing initiatives by evaluating results, generating insights and recommending optimisation opportunities. Developing and maintaining … dashboards, reports and performance metrics to track digital marketing and customer experience outcomes. Assessing campaign effectiveness and customer behaviour across digital channels to provide actionable business recommendations. Producing analytical insights and performance reviews for digital initiatives, product launches and experimentation programmes. Collaborating with Digital Marketing, Product and Analytics ...

This is an excellent opportunity to join a leading global consumer subscription business at a pivotal stage of growth. Working within a high-profile analytics function, you will help shape subscriber strategy across the EMEA region, delivering insights that directly influence commercial decision-making, customer growth, and retention. … Company They are a globally recognised entertainment and consumer subscription organisation with millions of customers across international markets. With continued investment in data, analytics, and AI-driven decision-making, analytics plays a central role in driving business performance. The organisation has built a collaborative analytics environment where ...

Salary: £100K - £120K + bonus Location: London (Hybrid) At Data Idols, we are working with a UK retail brand that is investing heavily in customer data, personalisation, and AI to transform how it engages with millions of customers. Data and machine learning are at the heart of their strategy … driving more relevant customer experiences, personalised marketing, and customer-centric decision-making across the business. They are looking for a Data Science Manager to lead a high-performing team of Data Scientists focused on delivering measurable customer and commercial impact. This is a highly visible leadership role ...

Digital Analytics Manager Job Type: Permanent Salary: DOE + bonus Location: Reading – Hybrid 1 -2 days a week In Office Consultant: Mags Rendle #loveyourjob The Company Move your career forward and embark on a career within this high-profile brand. DRC are working with a highly successful retail business … opportunity to be a part of this inspiring and talented new team whilst working in a brand-new role. The Role As a Digital Analytics Manager, you’ll play a key role in helping shape how we use data to improve customer experience and drive commercial performance across ...

Geospatial Analytics Consultant London | Hybrid £40,000 to £65,000 + Benefits I'm supporting a leading data business who are looking to add a Senior Analyst/Scientist to their growing team. The role sits within a specialist analytics and consulting function delivering projects across customer … intelligence for major UK and international organisations. The environment includes: • SQL • Python • AWS • Snowflake • Alteryx • GIS/Spatial Analysis • Power BI/Tableau • Advanced Analytics & Visualisation You'll be responsible for: • Delivering analytical and consulting projects for a range of clients • Working with large and complex datasets • Developing predictive ...

supporting a leading data business who are looking to add a Senior GIS Consultant to their growing team. The role sits within a specialist analytics and consulting function delivering projects across customer insights, location strategy, spatial analysis, predictive modelling and business intelligence for major UK and international organisations. … environment includes: • SQL • Python • AWS • Snowflake • Alteryx • GIS/Spatial Analysis • Power BI/Tableau • Advanced Analytics & Visualisation You'll be responsible for: • Delivering analytical and consulting projects for a range of clients • Working with large and complex datasets • Developing predictive and statistical models • Translating data into clear commercial ...

Customer Analyst £45,000–£50,000 + Bonus Stratford-upon-Avon (Hybrid – 1x Day a Week in Office) If you’re a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team … business investing heavily in customer data + marketing capability. The Company You’ll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they’re in the middle of a major data transformation, with new platforms, better access to customer ...

About VML and WPP VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award‐winning work for blue chip client partners including AstraZeneca, Colgate‐Palmolive, Dell … deliver brilliant work for VML’s clients. Act as a strategic partner and advisor, helping clients to leverage the power of data, martech, analytics and AI to achieve their goals and drive effectiveness and efficiency. Develop proposals and methodologies for Data Planning (data‐driven journey design, targeting, personalization, test ...

retail business at a pivotal stage in its Data Science and AI transformation. With a new loyalty programme launching and significant investment into customer analytics, the business is building a scalable Data Science capability focused on real commercial impact THE COMPANY This established UK retail brand is investing … heavily across Data Science, analytics, and AI as part of a wider business transformation. The organisation is moving away from ad-hoc analytics and building a modern Data Science function capable of supporting customer personalisation, forecasting, and smarter commercial decision-making at scale. The culture is collaborative ...

Senior Consulting Manager Leeds (Hybrid – 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage … growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic ...

Senior Consulting Manager London (Hybrid – 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage … growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic ...

looking for a commercially focused Senior Client Insight Analyst to help shape business decisions through data-driven insight. This role sits within a growing analytics team and focuses on understanding customer value, profitability, retention, growth and acquisition performance. Senior Insight Analyst - What You'll Do Partner with stakeholders … across commercial, product and customer teams to provide actionable insight. Analyse customer behaviour, profitability, lifetime value and retention trends. Identify opportunities to improve commercial performance and customer experience. Translate complex analysis into clear recommendations and business actions. Support strategic projects and help drive data-led decision making. ...

HEAD OF MARKETING ANALYTICS £650 - £750 PER DAY INSIDE IR35 HYBRID (2-3 DAYS IN THE OFFICE - LONDON) 3 MONTH CONTRACT THE COMPANY: A leading global digital business is looking for an experienced Head of Marketing Analytics to join their Customer Analytics function. This … future of marketing measurement, working with senior stakeholders to influence media investment, commercial strategy, and business growth. THE ROLE: You will lead the marketing analytics workstream, taking ownership of the organisation's Marketing Mix Modelling (MMM) strategy while driving best practice across marketing effectiveness, experimentation, and incrementality measurement. Working ...

Join Ligentia! We’re on a mission to move away from fragmented, manual reporting and create a standardised, global "single source of truth" for customer data. We’re looking for an adaptable and dynamic analyst to join our Global Customer Team; this is a high-impact role where … will help design and launch our first global reporting framework. Your expertise will transform our data landscape, automating complex processes and empowering our Customer Experience teams to shift their focus from manual data entry to high-value strategic growth and customer retention. In this role, you will bridge ...

will play a key role in turning complex data into clear, commercially valuable insights while gaining exposure to cutting edge developments in consumer analytics and LLM driven data. The Company They are a specialist data and analytics business focused on understanding how advertising influences real world consumer behaviour. … encouraged. You will work closely with senior leadership and technical teams across multiple locations. The Role You will sit at the intersection of analytics, research and client insight, working across campaign effectiveness and bespoke analytical projects. Key responsibilities include: Analyse large scale behavioural datasets to uncover patterns, trends ...