1 to 25 of 74 Customer Analytics Jobs

Head of Customer Analytics

Location
Greater London, England, United Kingdom
time, permanent – hybrid (2 days in the office per week) Please note that this role is intended for candidates with substantial experience operating within Customer Success, Customer Experience, Customer Operations, or customer lifecycle functions. Why QS? At QS, we believe that work should empower you. That … Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. As a Head of Customer Analytics, this is what you’ll be doing: You will lead the Customer Analytics Group and be responsible for delivering high ...

Customer Intelligence & AI Lead

Location
Portsmouth, England, United Kingdom
customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role: The Director, Customer Intelligence & AI is responsible for building and leading the company's customer intelligence and artificial intelligence capabilities, creating a strategic advantage through data-driven … insights, predictive analytics, and intelligent automation. This role serves as the intelligence engine of the Revenue Management organization by transforming customer, product, commercial, operational, support, and financial data into actionable insights that drive revenue growth, improve customer retention, and accelerate business performance. The Director will develop ...

Customer Analytics Consultant - Selections

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Stratford-upon-Avon, Warwickshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
Customer Analytics Consultant (Selections) - 12 Month FTC Up to £50,000 + 17.5% Bonus | Warwickshire | 2 days per month in office We're working with a leading financial services business looking for a Customer Analytics Consultant - Selections to join their customer analytics team … month FTC. You'll use SQL and customer data to build campaign selections, evaluate performance and provide insights to improve customer targeting and campaign ROI. Key skills: Strong SQL - essential Customer selections, campaign analytics and customer data experience Experience working across multiple datasets Power ...

Marketing Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
opportunity for a Marketing Analyst to join a well-established, data-driven consumer business at a pivotal stage of growth. Working within a specialist analytics function, you will play a key role in shaping customer, CRM, loyalty, and retail media strategy through impactful analysis and measurement. The Company … They are a leading consumer-focused organisation with a significant omnichannel presence and a strong investment in data and analytics. Customer insight sits at the heart of decision-making, with analytics playing a critical role in driving commercial outcomes across digital and offline channels. Operating at scale, they ...

Customer Data Business Analyst

Hiring Organisation
Primark
Location
Reading, Berkshire, UK
Customer Data Business Analyst Customer Engagement Initiative (Digital Transformation Programme) Location: Reading (Hybrid – Tuesdays are anchor days) Duration: Initial 3 Months Contract Day Rate: Competitive (Inside IR35) We're looking for an experienced Customer Data Business Analyst to join a major Customer Engagement Initiative within … large-scale Digital Transformation Programme. This is a pivotal role focused on building the customer data foundations that will enable future loyalty, promotions, personalisation, customer engagement, and marketing capabilities . You'll play a key role in defining and shaping new customer data products, ensuring the business ...

Customer Selections & Analytics Consultant

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Stratford-upon-Avon, Warwickshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
Customer Selections & Analytics Consultant Stratford-upon-Avon | £45,000 to £50,000 + 17.5% Bonus | 12 Month FTC This is a fantastic opportunity for a Customer Selections & Analytics Consultant to join a growing data function where customer targeting, campaign optimisation, and analytics play … critical role in business decision-making. You'll have the chance to work across a variety of customer data projects while developing expertise in customer selections, campaign performance, and stakeholder engagement. The Company They are a well-established organisation with a strong focus on customer experience ...

Retail Media Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Southampton, Hampshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
/Hybrid (1 day per week in Southampton) | £50,000 + Up to 20% BonusThis is a fantastic opportunity to join a well-established analytics function at a major consumer business where data plays a central role in shaping customer, CRM and retail media strategy. You'll work … high-impact projects that directly influence campaign performance, audience targeting and commercial decision-making across multiple customer touchpoints. The Company This organisation is a large-scale, customer-focused retailer with a significant omnichannel presence across physical and digital channels. They have invested heavily in data, analytics ...

Senior Data Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £75,000 per annum
Senior Data Analyst London (Hybrid) | 75k + BenefitsAre you passionate about using data to drive customer growth, retention, and commercial performance? This is an exciting opportunity to join a fast-growing digital business where your insights will directly influence subscription strategy, product development, and audience engagement. The Company They … technology-driven digital organisation with a strong consumer focus and a data-led culture. Operating at scale, they leverage analytics to enhance customer experiences and support sustainable growth across their subscription products. Their collaborative environment brings together product, growth, marketing, and data teams to deliver measurable business impact. ...

Senior Analyst - Customer Health 1 Year FTC)

Location
United Kingdom
over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. The Role … Days In Office) Utilise advanced analytical techniques to understand customer behaviour, identify opportunities across acquisition, retention, loyalty and customer value, and turn data into recommendations that improve business decision-making. WHATS IN IT FOR YOU: 40% staff discount plus friends & family discounts throughout the year Access ...

Data Scientist III, Customer Analytics

Location
Greater London, England, United Kingdom
fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Data Scientist III, Customer Analytics Our Corporate Functions are made up of teams that support Expedia Group, including our Global Finance Org., Yield and Analytics, Traveler … Partner Service Platform, Legal Team, Strategy and Corporate Development Team, and People & Places Org. Are you passionate about data and analytics? Do you want to be at the forefront of a truly customer-centric organization. We are looking for a hardworking and intelligent individual to fill the Data ...

Senior Data Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £75,000 per annum
This Senior Data Analyst role is suited to someone with a background in digital, customer, or product analytics who enjoys working with large datasets and influencing business decisions through data. You'll partner with product, marketing, and growth teams to improve customer retention, engagement, and commercial performance. … Company They are a digital-first business with a strong focus on customer growth and product development. Data is central to decision-making across the organisation, with analysts working closely alongside product, marketing, and commercial stakeholders. The business offers the opportunity to work across customer lifecycle, subscription ...

Senior Data & Insights Analyst

Location
Woking, England, United Kingdom
Loyalty & CRM to help us better understand our customers, how they behave and what keeps them coming back for more. Sitting within our Data & Analytics team and partnering closely with Loyalty, CRM and Marketing, you’ll dig into customer, transactional and marketing data to uncover insights that … turn complex analysis into a story that gets people to act, this could be for you. WHAT YOU’LL SPEND YOUR TIME DOING Customer Analytics & Insight You’ll help us understand our customers better and turn that understanding into commercial opportunities. You’ll: Analyse customer, transactional, loyalty ...

Senior Dynamics 365 CRM Functional Consultant & Product Owner

Location
Greater London, England, United Kingdom
seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

Customer Analyst

Location
Milton Keynes, England, United Kingdom
About The Role Customer Analytics & Insights Analyst – Help us deliver for our customers, every day We’re looking for a Customer Analytics & Insights Analyst to help us better understand our customers, how they order, what they value, and where we can improve. Working as part … Bring This role is perfect if you enjoy working with data to solve real business problems and want to build your career in customer analytics. You’ll be based in Manchester or Milton Keynes, working closely with marketing and digital teams to turn customer behaviour into meaningful insight. ...

Lead, Client Partner

Location
Greater London, England, United Kingdom
value from and renew Pearson's digital learning solutions. Comparable market titles for this opportunity may include Global Head of Account Management, Head of Customer Success, Director of Customer Success, Strategic Accounts Director, Senior Director of Account Management, Director of Strategic Accounts, Global Customer Success Leader, Head … Client Success, Customer Experience Director, Post-Sales Transformation Lead, Director of Customer Retention & Growth, or Enterprise Account Management Director. LOCATION & WORKING PATTERN Remote role based in the UK or another approved EMEA location. No regular office requirement. UK-based colleagues may utilise Pearson offices where practical. Customer ...

Customer Marketing Analytics Manager (FTC)

Location
Greater London, England, United Kingdom
recruiting for a Marketing Analytics Manager (12-Month Fixed-Term Contract). The Marketing Analytics Manager is an individual contributor role responsible for building analytical capability across Customer Marketing through robust measurement, experimentation and actionable insight. The role will develop measurement frameworks, define KPIs and establish scalable … analytical approaches that enable effective campaign planning, optimisation and performance evaluation. Partnering with Customer Marketing, CRM and Strategy & Insights, you'll establish and evolve the team's testing and measurement capability, ensuring campaigns are designed with meaningful success measures from the outset and that results drive continuous optimisation. Acting ...

Global Head of Customer Analytics & CX Insights

Location
Greater London, England, United Kingdom
Quacquarelli Symonds is seeking a Head of Customer Analytics to lead the global customer analytics framework across the lifecycle. You will govern CX data, optimize the CX technology ecosystem, and translate customer behaviours into actionable insights for retention and adoption. You will partner with Customer ...

Customer Marketing Analytics Manager (FTC)

Hiring Organisation
AJ BELL BUSINESS SOLUTIONS LIMITED
Location
South East London, London, United Kingdom
Employment Type
Temporary, Work From Home
Salary
£75,000
recruiting for a Marketing Analytics Manager (12-Month Fixed-Term Contract). The Marketing Analytics Manager is an individual contributor role responsible for building analytical capability across Customer Marketing through robust measurement, experimentation and actionable insight. The role will develop measurement frameworks, define KPIs and establish scalable … analytical approaches that enable effective campaign planning, optimisation and performance evaluation. Partnering with Customer Marketing, CRM and Strategy & Insights, you'll establish and evolve the team's testing and measurement capability, ensuring campaigns are designed with meaningful success measures from the outset and that results drive continuous optimisation. Acting ...

Customer Marketing Analytics Manager (FTC)

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
Description We're now recruiting for a Marketing Analytics Manager (12-Month Fixed-Term Contract). The Marketing Analytics Manager is an individual contributor role responsible for building analytical capability across Customer Marketing through robust measurement, experimentation and actionable insight. The role will develop measurement frameworks, define … KPIs and establish scalable analytical approaches that enable effective campaign planning, optimisation and performance evaluation. Partnering with Customer Marketing, CRM and Strategy & Insights, you'll establish and evolve the team's testing and measurement capability, ensuring campaigns are designed with meaningful success measures from the outset and that results ...

Customer Marketing Analytics Manager (FTC)

Location
Westminster, West End, United Kingdom
Description We're now recruiting for a Marketing Analytics Manager (12-Month Fixed-Term Contract). The Marketing Analytics Manager is an individual contributor role responsible for building analytical capability across Customer Marketing through robust measurement, experimentation and actionable insight. The role will develop measurement frameworks, define … KPIs and establish scalable analytical approaches that enable effective campaign planning, optimisation and performance evaluation. Partnering with Customer Marketing, CRM and Strategy & Insights, you'll establish and evolve the team's testing and measurement capability, ensuring campaigns are designed with meaningful success measures from the outset and that results ...

Customer Analytics & Insights Specialist

Location
Milton Keynes, England, United Kingdom
慨正橡扯 in Milton Keynes is seeking a Customer Analytics & Insights Analyst to understand customers and improve decision-making. You will work with the Digital Marketing team to turn data into practical insights that shape campaigns and enhance business performance. The ideal candidate will have strong SQL skills … experience in customer analytics, segmentation, and using visualization tools like Power BI or Tableau. Join us to make a significant impact on our customer engagement strategies. #J-18808-Ljbffr ...

CRM Lead

Location
United Kingdom
Role: We're looking for a commercially minded and data-driven CRM Lead to become Agria's subject matter expert for CRM, customer insight and marketing automation. This is an exciting opportunity to take ownership of our CRM strategy and capability, driving the development, optimisation and performance … customer communications programmes. You'll play a key role in ensuring customer data, segmentation, reporting and marketing automation are used effectively to deliver commercial growth, enhance customer value and improve customer outcomes. Combining strategic thinking with hands-on technical delivery, the CRM Lead will play ...

CRM Lead

Hiring Organisation
Agria Pet Insurance
Location
Aylesbury, Buckinghamshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Role: We're looking for a commercially minded and data-driven CRM Lead to become Agria's subject matter expert for CRM, customer insight and marketing automation. This is an exciting opportunity to take ownership of our CRM strategy and capability, driving the development, optimisation and performance … customer communications programmes. You'll play a key role in ensuring customer data, segmentation, reporting and marketing automation are used effectively to deliver commercial growth, enhance customer value and improve customer outcomes. Combining strategic thinking with hands-on technical delivery, the CRM Lead will play ...

Insight and Analytics Lead

Hiring Organisation
The Travel Corporation
Location
City of London, Greater London, UK
Insight and Analytics Lead Vacancy Information Location: London, UK or Los Angeles, California Salary: Competitive Working Pattern: Hybrid Contract Type: Permanent Working Hours: Monday to Friday At TTC, we are Enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together … other's backs. The Role How well we understand our customers shapes almost every commercial decision we make. This role leads that understanding, developing customer and commercial insight across rich booking, behavioural, marketing, digital and product data. You will move the organisation beyond reporting towards genuine diagnosis: why performance ...

Head of Data and Analytics, EMEA

Location
Brighton, England, United Kingdom
What You’ll Do Avalara is seeking a business-savvy, action-oriented analytics leader to join the Global Analytics and Insights team as Head of Data and Analytics, EMEA. The Head of Data and Analytics, EMEA is a hands‐on, highly analytical leader who partners with … EMEA GTM leadership, Finance, and the global Business Analytics function to drive sales efficiency, pipeline growth, and forecasting accuracy across the region. This role serves as the analytical backbone for EMEA GTM Operations, responsible for translating complex regional data into actionable insights, forecasts, and reporting that enable predictable, efficient ...